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Lansweeper Reviews

Vendor: Lansweeper
4.2 out of 5

What is Lansweeper?

Featured reviews

Lansweeper mindshare

As of January 2025, the mindshare of Lansweeper in the IT Asset Management category stands at 12.6%, up from 8.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.
IT Asset Management

PeerAnalyst reports

TypeTitleDate
CategoryIT Asset ManagementJan 9, 2025Download
ProductReviews, tips, and advice from real usersJan 9, 2025Download
ComparisonLansweeper vs ServiceNowJan 9, 2025Download
ComparisonLansweeper vs BMC Helix DiscoveryJan 9, 2025Download
ComparisonLansweeper vs BMC RemedyJan 9, 2025Download
Suggested products
TitleRatingMindshareRecommending
ServiceNow4.224.3%92%216 interviewsAdd to research
Qualys VMDR4.13.5%94%92 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

Pricing

Service and Support

Deployment

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
11%
Financial Services Firm
11%
Healthcare Company
9%
Government
7%
Construction Company
6%
Manufacturing Company
6%
University
5%
Energy/Utilities Company
5%
Retailer
5%
Wholesaler/Distributor
4%
Comms Service Provider
3%
Real Estate/Law Firm
3%
Media Company
3%
Non Profit
2%
Hospitality Company
2%
Insurance Company
2%
Pharma/Biotech Company
2%
Educational Organization
2%
Agriculture
2%
Legal Firm
1%
Recreational Facilities/Services Company
1%
Performing Arts
1%
Mining And Metals Company
1%
Consumer Goods Company
1%
Outsourcing Company
1%
Transportation Company
1%
Logistics Company
1%
International Affairs Institute
1%
Engineering Company
1%
Leisure / Travel Company
1%
 

Lansweeper reviews

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Bo Kennedy - PeerSpot user
Director Managed Services, NOC at Fulcrum Technology Solutions, LLC
Verified user of Lansweeper
Mar 24, 2022
A powerful, cost-effective, and agentless solution that supports multiple platforms and is perfect for small and medium enterprises

Pros

"A great value is the fact that it supports multiple platforms, and it is agentless. Obviously, it still requires credentials, but being agentless makes it much easier to deploy, especially for a small business. It leaves fewer things to maintain. Especially for a small or medium business, it is a tremendous product."

Cons

"I don't have any complaints about it, and I've never really had any issues. It isn't wizard-driven or anything like that, but it doesn't need to be. For someone who is not familiar with system administration, it would be daunting. There would be a lot of info there. They wouldn't necessarily know what to do, but that's not its target audience. For its target audience, in particular, it doesn't need to change. It is really a good tool."
Victor Vu - PeerSpot user
Regional IT Infrastructure Operations Specialist at Deheus
Verified user of Lansweeper
Nov 26, 2024
Efficient asset management with room to address pricing and security concerns

Pros

"The use of Teams for EdgeScript agent and agentless scanning of devices within our network proves valuable."

Cons

"In Vietnam, there's no Lansweeper office, making it difficult to find the right vendor to get the license."
Find out what your peers are saying about Lansweeper. Updated December 2024
830,455 professionals have used our research since 2012.
DA
IT Supervisor at a agriculture with 11-50 employees
Verified user of Lansweeper
Jan 3, 2024
Delivers reliable, valuable, and precise insights into the status of users

Pros

"One valuable feature is the ability to monitor log-on times, providing insights into whether users are rebooting their machines as claimed. This is useful in scenarios where users may not be aware of the need to reboot for system optimization. Lansweeper helps verify such information by collecting log data. Another noteworthy feature is the capability to track CPU, memory, and network usage on workstations at intervals, say every thirty minutes. This allows me to assess the user's experience and validate their claims about resource consumption. For instance, if a user complains about high memory usage, Lansweeper enables me to verify the actual usage and address the issue accurately. This level of monitoring granularity is something I find particularly useful and haven't seen in many other tools. "

Cons

"The support experience hasn't been satisfactory. Establishing a direct connection with someone is challenging, as communication is limited to chat or forums through a web link. There's a lack of direct interaction with support personnel, making it difficult to have real-time conversations or seek immediate assistance, which is not ideal."
PeerSpot user
Network Engineer at a government with 501-1,000 employees
Verified user of Lansweeper
Feb 4, 2023
Favorable IT asset management, robust software, and feature rich

Pros

"The most valuable feature of Lansweeper is IT asset management. In the realm of cybersecurity, having knowledge of what is on the network is critical. We are able to conduct reports and see the assets we have. Initially, the solution required a machine on the local network to scan everything, but it has evolved to include agents that can report to a device, and more recently, an agent that can send data to the cloud even if the device is outside of the network. This has proven to be especially useful during the pandemic, as it has allowed us to keep track of devices that have been sent home with employees. "

Cons

"The support is an area that could improve. The support staff could be more knowledgeable."
Rodrigo Américo - PeerSpot user
Security Engineer at Dock
Verified user of Lansweeper
Dec 4, 2022
Stable and easy to use with no prior knowledge needed

Pros

"The solution provides inventory information that is very important to our company. "

Cons

"The feature to deploy software in endpoints needs to be improved. "
Anil  Rao - PeerSpot user
Vice President Delivery & Operations at Rezilyens
Verified user of Lansweeper
May 31, 2022
Great for discovery; provides very good reports from every asset

Pros

"Provides good reports from every asset."

Cons

"Lacks an end-to-end asset management tool."
SofiaPatsea - PeerSpot user
Business Development Manager at SYNTAX IT Inc.
Verified user of Lansweeper
Oct 25, 2023
An easy-to-use asset management solution that has good technical support

Pros

"Lansweeper is very easy to use, and its technical support is very good."

Cons

"It would be great if Lansweeper could combine security functions like vulnerability management."
PeerSpot user
Network Engineer at a government with 501-1,000 employees
Verified user of Lansweeper
Nov 17, 2021
Has the ability to put an agent on a machine and not be connected to your network

Pros

"We've found the most value right now in the inventory of the equipment."

Cons

"The help desk is not exactly its strong suit."