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LeadSquared vs Salesforce Sales Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
No sentiment score available
Salesforce Sales Cloud offers efficient service, with tiered support quality; users commend premier services but seek faster basic support.
 

Room For Improvement

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No sentiment score available
Salesforce Sales Cloud has a complex interface, slow loading, high cost, limited integration, and requires improved AI, automation, and support.
 

Scalability Issues

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No sentiment score available
Salesforce Sales Cloud is scalable across company sizes, supporting expansion but may face data limits and cost challenges.
 

Setup Cost

No sentiment score available
No sentiment score available
Salesforce Sales Cloud offers customization and features but is costly; bulk purchases and consultants can optimize expenses.
 

Stability Issues

No sentiment score available
No sentiment score available
Salesforce Sales Cloud is stable and reliable, with minimal downtime and consistently high user satisfaction ratings.
 

Valuable Features

No sentiment score available
No sentiment score available
Salesforce Sales Cloud enhances productivity with customizable features, automation, integration, and user-friendly interface for improved sales and CRM.
 

Categories and Ranking

LeadSquared
Ranking in CRM
28th
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
4
Ranking in other categories
Marketing Automation (9th)
Salesforce Sales Cloud
Ranking in CRM
1st
Average Rating
8.4
Number of Reviews
113
Ranking in other categories
Opportunity Management (2nd), Sales Force Automation (1st), Conversation Intelligence Software (3rd)
 

Mindshare comparison

As of November 2024, in the CRM category, the mindshare of LeadSquared is 1.0%, down from 1.6% compared to the previous year. The mindshare of Salesforce Sales Cloud is 11.2%, up from 8.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
 

Featured Reviews

SigfridCecillon - PeerSpot reviewer
Reliable and offers helpful technical support but is expensive
The implementation process was very easy since it's a cloud solution. It's already installed by the provider. We just have to populate the data into the product, and that process is not very complex. That said, we have noticed it is missing some data regarding, for example, currency, and a few other things. The deployment itself took one month or so. I did it mostly alone and with the help of my engineer. I did about ten days of work, and then another ten with the engineer.
Richard Mottershead - PeerSpot reviewer
Infinitely customizable, good end-to-end sales and customer management processes but lacks good documentation
Essentially, it's the CRM solution for managing customers and leads. The features that had the most significant impact on our sales efficiency include flexibility, regular updates, and very good end-to-end sales and customer management processes. AI and machine learning are on the agenda for next year. Initially, it will be very silo-based, but eventually, we'll be integrating MIBI data into our solution. Sales Cloud's reporting and analytics capabilities influenced our sales strategy quite a lot. We can build every report as a dashboard, and there are various sorts of things. We are using Tableau as our MIBI analytic solution, which is also owned by Salesforce these days.
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816,192 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
10%
Educational Organization
10%
Real Estate/Law Firm
9%
Educational Organization
76%
Computer Software Company
4%
Financial Services Firm
3%
Manufacturing Company
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about LeadSquared?
The most valuable feature of LeadSquared is the customization.
What is your experience regarding pricing and costs for LeadSquared?
Since we use the enterprise solution, a lot of costs are involved. However, we use it because it helps us with our use case. We have an annual renewable license for LeadSquared.
What needs improvement with LeadSquared?
The solution’s UI could be more user-friendly.
What do you like most about Salesforce Sales Cloud?
The features of Sales Cloud most useful for testing and running email campaigns are highly valuable.
What needs improvement with Salesforce Sales Cloud?
There is no room for improvement in Sales Cloud. I would not want any new features included in the next release.
 

Also Known As

No data available
Sales Cloud, SFDC, Salesforce
 

Learn More

Video not available
 

Overview

 

Sample Customers

Byju's Classes, Randstad, Trivago, Scripbox, Zoomcar, Quikr, Amberjack, Mettl, Flipkart, iNurture, Vedantu, Eton University, IIHT, NIIT, IILM, Ashoka University, BML Munjal University, O2 Spa, Body Craft, Acron Group, The Deltin Group,
Coca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue Group
Find out what your peers are saying about LeadSquared vs. Salesforce Sales Cloud and other solutions. Updated: October 2024.
816,192 professionals have used our research since 2012.