Liquidware Stratusphere UX vs SysTrack comparison

Liquidware Labs and Lakeside Software are both solutions in the Digital Experience Monitoring (DEM) category. Liquidware Labs is ranked #8 with an average rating of 8.0, while Lakeside Software is ranked #2 with an average rating of 9.3. Liquidware Labs holds a 3.3% mindshare in DEM, compared to Lakeside Software’s 19.5% mindshare. Additionally, 100% of Liquidware Labs users are willing to recommend the solution, compared to 88% of Lakeside Software users who would recommend it.

Liquidware Stratusphere UX

Read 3 Liquidware Stratusphere UX reviews

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227 Comparison Views

100% willing to recommend

SysTrack

Read 11 SysTrack reviews

1,963 Views
1,148 Comparison Views

88% willing to recommend

Liquidware Stratusphere UX

SysTrack

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Executive SummaryUpdated on Nov 3, 2024

SysTrack and Liquidware Stratusphere UX are products in the end-user experience monitoring solutions category. Liquidware Stratusphere UX holds an edge due to its advanced features, while SysTrack is favored for pricing and customer support.

Features: SysTrack provides robust data analytics, extensive insights into endpoint performance, and broad data analysis capabilities. Liquidware Stratusphere UX offers comprehensive diagnostics, deep visibility into user environments, and advanced troubleshooting tools. Each product's features cater to different organizational needs.

Ease of Deployment and Customer Service: Liquidware Stratusphere UX involves a straightforward setup process with strong customer service for smooth integration. SysTrack, while providing broad support, might require more technical expertise during deployment. SysTrack is noted for its responsive customer service, whereas Liquidware's streamlined deployment model minimizes disruption.

Pricing and ROI: SysTrack offers competitive initial costs appealing to cost-conscious buyers, delivering a solid ROI with cost-effective monitoring solutions. Liquidware Stratusphere UX may have a higher upfront cost but provides value through its detailed diagnostics and troubleshooting, leading to a higher perceived ROI for those needing comprehensive visibility.

To learn more, read our detailed Liquidware Stratusphere UX vs. SysTrack Report (Updated: January 2025).

Buyer's Guide

Liquidware Stratusphere UX vs. SysTrack

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Liquidware Stratusphere UX

Ranking in Digital Experience Monitoring (DEM)

8th

Average Rating

8.0

Reviews Sentiment

5.2

Number of Reviews

Ranking in other categories

No ranking in other categories

SysTrack

Ranking in Digital Experience Monitoring (DEM)

2nd

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2025, in the Digital Experience Monitoring (DEM) category, the mindshare of Liquidware Stratusphere UX is 3.3%, down from 4.3% compared to the previous year. The mindshare of SysTrack is 19.5%, down from 19.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Digital Experience Monitoring (DEM)

Featured Reviews

Manjit Chakravarty

Solutions Architect at Capgemini India

Good performance monitoring, stable, and scalable

The main challenge for this solution is its lack of availability for training and in-depth troubleshooting steps. I have worked as an operations engineer, implementation engineer, and architect in India. However, the solution is not readily available to every customer. For example, if a company purchases a license and implements the solution, the BAU operation team may be unfamiliar with the product. The solution provides some free training and videos on its website, but it could improve its training and support for customers who purchase a license. Additionally, I have found it difficult to get support for production-related issues. The solution could improve its response time for these issues.

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SumitKumar18

Senior SME at Microland Limited

Real-time monitoring and dashboards with cost-saving licensing

SysTrack requires significant improvements. Sometimes clients experience broken links where the service doesn't run on the user's machine, causing outdated data to display. For instance, a machine's last reboot might be inaccurately shown as seven days ago instead of two days ago. Additionally, real-time data syncing issues lead to delays, requiring this to be addressed, as data might be several hours old.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Performance monitoring is a valuable feature."

"I like Stratusphere's login metrics. It lets you drill down to exactly what you want to see."

"There are a lot of customization options, such as creating your own tables and more. You have the option to make whatever you like and see whatever you want."

"SysTrack provides unique, real-time data."

"I am impressed with the huge amount of information that you can get from the infrastructure."

"From a telemetry data standpoint, it's a perfect tool."

"When you search for a machine or a user, the way we get the information is very helpful. The GUI provides us with all the information about that machine that a user is accessing. It tells us about the CPU, memory, etc. The GUI and the details provided are very helpful."

"SysTrack gathers a lot of different metrics on every single device including performance metrics and application-related metrics such as application usage and resource utilization by applications. It collects a wide range of different metrics, and from that perspective, it's a really good tool."

"SysTrack monitors user experience and represents it in the form of a composite score. The scores are placed on a timeline, so you can see how it has gotten better or worse compared to two weeks ago. It gives you a score at the personal, unit, and organizational levels. For example, the score for my entire organization in SysTrack is 77. It's also effective for monitoring user experience and resources in a VDI environment."

"When a user calls in and says that they are having slowness issues, this tool has the capability to show exactly where the performance issue is. The Resolve feature that they have is very good. It is one of the main features. They are doing a pretty good job with the Resolve feature in terms of showing endpoint performance on various factors."

"The visualizer feature provides end-to-end analysis on all the machines."

More SysTrack pros

Cons

"The dashboard is pretty lackluster compared to its competitors. They need to look at the competition and adopt some of those features. Liquidware could make the dashboarding more user-friendly and integrate scripting into the product."

"The time taken by the solution for the data to load should be improved. It was pretty high in some instances. The latency for some stuff to load up was pretty high."

"The main challenge for this solution is its lack of availability for training and in-depth troubleshooting steps."

"The interface needs to be improved because it looks ancient. If you have been working in IT for a long time, over 20 years, you might remember products from the start of your career that look almost identical to the way SysTrack looks now. The user interface is not user-friendly. When you first see the solution, it overwhelms you with everything. It's not easy to use, and it's not that intuitive."

"Sometimes clients experience broken links where the service doesn't run on the user's machine, causing outdated data to display."

"If they can integrate some kind of remote administration tool, like the LogMeIn tool, it would be helpful for the DDS team members, as well as for the global team members. We need not search for an additional tool for troubleshooting purposes. Currently, we are using one tool for governance and then we have SysTrack for monitoring the endpoints. There are two tools, and we are spending money on both."

"When I create a dashboard for a computer-based GPO or user-based GPO, I get details of all the GPOs, but the feature that we found missing is that SysTrack doesn't state how many seconds were required to apply a GPO. It doesn't tell us how many nanoseconds, seconds, or minutes it is taking to process or apply a GPO on a machine. This feature is not there. When there are major issues, if we have the processing time in place, it will help us to identify whether it could be an issue with the domain controller or something else. It would give us a clear understanding to engage other teams for resolving the issue."

"Their dashboard could be better. They did it custom, which is the main problem. They should have given an option to integrate it with some of the tools such as Power BI. Unfortunately, they are developing their own native dashboarding capabilities, which is killing them, in my view. The product is good, but dashboarding has been a pain area. I have to literally learn a new BI or dashboarding solution just for a system. We have 100 such kinds of solutions in our environment. If every solution has its custom solution for dashboarding, we can't survive. It is going to be crazy."

"Lacks flexibility with regard to licensing."

"One thing from a layman's standpoint, the report should be very clear."

"Certain features haven't been tested sufficiently and don't work well."

More SysTrack cons

Pricing and Cost Advice

"The license is based on the number of users. I don't know the current prices, but it's around four euros per user monthly. My customers consider it expensive."

"The price varies depending on our model type and the number of users or devices."

"It is on a per-device basis. It is not on a per-user basis. I was not much engaged in the licensing piece. I was only a part of the conversation about how we are going to scale up or down, but its price, for sure, is competitive."

"Cost-wise, SysTrack has a higher rate than other products, such as Nanoheal, but the features that SysTrack has aren't there in any other product available in the market."

"If you compare cloud solutions to SysTrack, which is on-premises, then SysTrack is cheaper. If you compare the cost of SysTrack with that of other similar solutions, the cost is similar. For each master server, there's a license. In terms of end user devices, the licenses are sold in multiplications of 10. That's one upfront cost. Once you procure the license, you can use the software for as long as you like. The maintenance is sold on an annual basis. Additional costs are related to hosting and include a SQL server license and Windows server licenses."

"I would rate the solution's pricing a six out of ten."

"It is somewhat expensive."

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

15%

Educational Organization

Healthcare Company

Financial Services Firm

18%

Manufacturing Company

11%

Computer Software Company

10%

Legal Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Liquidware Stratusphere UX?

There are a lot of customization options, such as creating your own tables and more. You have the option to make whatever you like and see whatever you want.

See all answers

What is your experience regarding pricing and costs for Liquidware Stratusphere UX?

The solution is not too expensive compared to other alternatives.

See all answers

What needs improvement with Liquidware Stratusphere UX?

The time taken by the solution for the data to load should be improved. It was pretty high in some instances. The latency for some stuff to load up was pretty high.

See all answers

What do you like most about SysTrack?

I am impressed with the huge amount of information that you can get from the infrastructure.

See all answers

What is your experience regarding pricing and costs for SysTrack?

SysTrack is considered an affordable solution. On a scale from one to ten, with ten being very cheap, I would rate it as an eight.

See all answers

What needs improvement with SysTrack?

See all answers

Comparisons

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Compared 33% of the time

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Nexthink vs SysTrack

Compared 82% of the time

ControlUp vs SysTrack

Compared 8% of the time

Alluvio Aternity vs SysTrack

Compared 7% of the time

Compared 3% of the time

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Product Reports

Buyer's Guide

Digital Experience Monitoring (DEM)

January 2025

Download Liquidware Stratusphere UX product report

Buyer's Guide

SysTrack

January 2025

Download SysTrack product report

Overview

Liquidware Stratusphere UX is a user experience monitoring and diagnostics solution that is designed to give users the tools they need to optimize and control the way they experience their digital workspaces. This solution is an industry leader because it contains many powerful tools that are designed to give administrators the maximum amount of insight into the inner workings of and control over the workspaces that they are charged with overseeing.

Liquidware Stratusphere UX Benefits

Some of the benefits that come from using Liquidware Stratusphere UX include:

Access to detailed data any time. Liquidware Stratusphere UX enables users to access critical metrics and data at all times. It is constantly scanning connected systems and culling data from them. This data is always available at the user’s fingertips.

Insight into trends and actual user experiences. Liquidware Stratusphere UX’s data collection capabilities focus on collecting data that helps administrators gain an understanding of trends that relate to user behavior. These insights make it possible for administrators to understand where some of the pain points in their digital workspaces may be. Once they have these insights, they can take the steps necessary to remediate without having to burn time and other resources by engaging in trial-and-error testing.

Digital workplace experience monitoring tools. Liquidware Stratusphere UX provides administrators with the ability to monitor their digital workspaces on all levels, keeping aware of everything all at once so that no issues catch them by surprise.

Maximum flexibility. Liquidware Stratusphere UX supports a number of platform options. Users can deploy physical devices, virtual machines, or a hybrid option.
Share data and collaborate on workspace optimization. Administrators and their teams can collaborate on maintaining peak performance in their networks even if they are not in the same place. Data from Liquidware Stratusphere UX can easily be exported and shared as reports with colleagues who may be working remotely.

Liquidware Stratusphere UX Features

When users choose to employ the Liquidware Stratusphere UX solution, they gain access to many different capabilities. These features include:

SpotCheck capability. Liquidware Stratusphere UX is designed with tools that enable users to drill down into the infrastructure employed. It gives administrators the ability to find issues they already know about as well as those that are only just beginning to develop. This feature analyzes the entirety of the digital architecture, providing administrators with a complete picture.

Machine Boot and Login Breakdown tools. Administrators can utilize these tools to keep track of these two critical functions. If there is any lag when users are attempting to start up their devices or log in, this tool will find it. Users can then diagnose the root cause of the problem and quickly take steps to remedy the issue.

Process optimization features. Liquidware Stratusphere UX employs a number of features that enable users to ensure that their digital workspaces run at peak efficiency. One such feature enables administrators to de-prioritize applications that users are not really using. This means that digital resources are being directed toward areas of true need instead of to applications that are not relevant to what the user is doing at the time.

Liquidware Labs

SysTrack is a digital experience monitoring solution that is designed to empower users to track every aspect of their digital workplaces. Anything and everything that might impact an end user’s experience or an organization’s business productivity can be monitored by administrators using SysTrack. This solution contains many powerful tools that are designed to give administrators the maximum amount of insight into the inner workings of and control over their digital workspaces.

SysTrack Benefits

Some of the benefits that come from using SysTrack include:

Leverage AI to aid in the processing of massive loads of data. SysTrack employs an AI algorithm that enables administrators to easily analyze 10,000 plus data points at any given time. This makes it possible for administrators to utilize and analyze their system’s data effectively without having to hire a large staff to pore over incoming data streams. Staff can now be assigned to areas of greater need, as the processing of data is partially being done by the AI algorithm.

Discover the root causes of various IT issues that arise. The AI that SysTrack uses digs down into the data streams that run through the networks they run on and mine them for information. This mining makes it possible for the AI to learn where issues arise and makes it possible for administrators to take steps to prevent such issues from arising in the future.

Identify areas where you have over- or under-provisioned resources. SysTrack’s AI provides visibility into many different areas of a user’s digital workspace. One of these areas is the provisioning of digital resources. It can make it possible for administrators to find areas where too many resources, or, alternatively, not enough, are being allocated. Administrators can ensure that resources are being appropriately used.

SysTrack Features

When users choose to employ the SysTrack solution, they gain access to many different capabilities. These features include:

Customizable dashboards. Administrators can build dashboards that are most suited to meet all of their needs. SysTrack comes equipped with tools that make it easy for administrators to create the dashboards most suited to their operational needs.

Data visualization tools. SysTrack is designed with built-in tools that allow users to represent data as more than just strings of numbers. These tools enable administrators to transform data into easy-to-understand visual representations. Massive and confusing streams of data can be made more easily accessible for those for whom strings of numbers can be hard to interpret.

Digital workplace experience monitoring tools. SysTrack’s AI algorithm gives administrators the ability to keep track of every aspect of a user’s workplace experience. This gives administrators and IT professionals insights that enable them to prevent any sort of breakdown from occurring in their digital workplace environment. Users can monitor even the most minute aspects of their networks. Nothing will take administrators or IT professionals by surprise when they are using SysTrack’s experience monitoring tools.

Custom report creation tools. SysTrack comes with tools that enable users to create reports that address the areas that most align with their business priorities. These reports make it possible for users to track and keep records of how their workspaces are running.

Lakeside Software

Sample Customers

U.S. Defense Agency, Phoenix Central School District, Homesteaders Life, United Arab Bank, Rolls-Royce

HONDA, TATA, General Mills, Ford, Kellogg's, Air Canada

Buyer's Guide

Liquidware Stratusphere UX vs. SysTrack

January 2025

Free Report: Liquidware Stratusphere UX vs. SysTrack

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