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LogicHub SOAR+ [EOL] vs Splunk SOAR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 30, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LogicHub SOAR+ [EOL]
Average Rating
9.6
Reviews Sentiment
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Splunk SOAR
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
45
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (3rd)
 

Featured Reviews

Reviewer32109 - PeerSpot reviewer
Integrated with hundreds of tools, analyzes data automatically, and has few false positives
The ability to analyze data automatically to make decisions automatically is what I like the most. It is also fully integrated with hundreds of other tools. Our SIEM has the search capability but it cannot save the dataset for me to merge with the result set of another query. In LogicHub, to join two resultant datasets is super easy because they use SQL operators that I can do left join, right join, inner join, or full cross join. Besides some reporting tools that I used in the past, no other SOAR can do this easily. We automated that whole analytic logic so I don’t need to repeat.
Shubham Sinha. - PeerSpot reviewer
Helped eliminate repetitive and redundant tasks, but custom functions and reporting need a lot of work
The visibility of the solution’s playbook viewer depends on the right you assign to the analyst. SOAR has the flexibility to distinguish between the roles of analyst and owner. If the analyst's role is to just work on a ticket, they cannot view the playbook design platform. That is limited to the owner. That can be both a good and bad thing. A major problem I have faced in SOAR's rights distribution is roles and responsibilities. Suppose I am initially granted user rights or analyst rights, but later on, I also get admin rights. SOAR is unable to amend the limitations of my role. I raised a support ticket with Splunk about this. They said it's a bug in their 5.3.5 version. To fix this, I had to reinstall the entire platform from scratch, just to amend the rights and responsibilities of one role. This bug was not fixed. Also, the latest GUI is terrible. The previous one was better. Another point is that while using Splunk SOAR in an investigation is not difficult, there are some complex parameters. We have SOAR case management, but the licensing is going to put a big hole in your pocket. Also, there is an issue with investigation node addition. When you are doing node additions you cannot grant the entire environment to have SOAR visibility into the incident. So when you integrate it with an ITSM tool, like ServiceNow or Jira for ticketing purposes, there is a challenge. When you do nodes for investigation on a regular basis, sometimes it does not update our ServiceNow platform, which is terrible. It is a redundant activity for an analyst to update that in the case management as well as in the ITSM tool. Although SOAR provides integration, the functionality of investigation and nodes is terrible when it comes to integration. An additional area for improvement is custom function creation. It's terrible. A newbie cannot create custom functions right away. They would require a solid understanding first. Also, the reporting is really awful. If I want to do a report for a customized time period, such as the last three days or the last four days, or from the 10th to the 12th of June, that is not available in SOAR at all. That kind of feature is available in Cortex XSOAR. Reporting is a real challenge.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has improved my detection coverage in areas lacking by the SIEM."
"This solution allows us to easily investigate malicious events, system alerts etc."
"The most valuable features of Splunk SOAR are the easy integration with other solutions, including other Splunk solutions. The most important playbooks we need on the market come already on the Frontend. However, nowadays, Splunk changed its name, it's not Frontend anymore, it's Splunk Store. This is a very strong point."
"The solution’s dashboard is really good and customizable. It also has a good UI."
"So far, the interface is very easy to use."
"The best feature in Splunk SOAR is the visual Playbook Editor. The drag-and-drop interfaces make visualizations and understanding workflows easy."
"Its ability to integrate with other systems and applications in our environment is pretty easy. Sometimes if we see any complexity we try to involve a consultant to help us. Everything is through the built-in app. Splunk can connect to any assets through the built-in app. It could be in a platform, firewalls, or endpoints. It's easy if it's an app integration."
"The most valuable feature of the solution is the playbook automation just because it allows us to reduce the manual actions that SOC has to handle."
"The customization of the playbook in Splunk SOAR is very beneficial."
"Technical support is helpful."
 

Cons

"We would like this solution to have a higher level of support for SaaS applications."
"UI coloring can be improved."
"The technical support for the Splunk SIEM solution was average."
"The solution must provide more AIOps to improve predictability."
"What we have seen is if the workflow gets halted or if we want to halt a workflow, it cannot be resumed."
"Unfortunately, not all of our analysts are iPhone users or iOS users. The mobile app is only supported on iOS. Our analysts who have Android do not have that benefit. That would be a nice thing to have so that we can have it across the board and not just for iOS."
"We've run into a few minor issues. Some of the playbook writing is a bit complicated. We've had a few hiccups with the source control. We'd really like to use GitHub deployment keys for a dedicated account. We haven't been able to do that. I think those are some of the major ones."
"We want to see improvements made to the APIs such that we can connect to many different systems and data sources."
"Some of the training materials are on a basic level."
"SOAR is probably the most unreliable product Splunk has and that's because most of it is content driven from what you put into it. There are certain parts of it that have a little bit of difficulty at volume too. It's always changing. There is new stuff coming out for it that's going to make it a little bit better, but it does have some drawbacks."
 

Pricing and Cost Advice

Information not available
"Splunk SOAR is an expensive solution for an organization of our size."
"I don't know the exact price, but for my region, it is very expensive."
"While I can't confirm the exact pricing, some colleagues have mentioned that Splunk SOAR may be on the costlier side."
"We renewed it this year. This year was the first time there was a dramatic increase in the price. It was kind of non-negotiable. It was just a high increase. We had internal communications, and it was definitely a surprise to us. In a short time frame, we renewed it this year. Prices are going up everywhere, but they are not always justifiable, at least not to our eyes. The pricing this year was definitely a big shock."
"The cost is high and the licensing is on an annual basis."
"I found the price of Splunk SOAR to be good."
"Splunk SOAR is more expensive compared to other options for SOAR."
"The tool is not cheap."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
11%
Government
7%
 

Company Size

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Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Splunk Phantom?
Splunk SOAR's quick response to incidents is the most valuable part.
What is your experience regarding pricing and costs for Splunk Phantom?
Splunk SOAR is affordable cost-wise only, but not competitive from a technical perspective compared to Palo Alto SOAR and FortiSOAR.
What needs improvement with Splunk Phantom?
The creation of playbooks is complex in Splunk SOAR ( /categories/security-orchestration-automation-and-response-soar ), and the number of integrations needs enhancement. Although it enhances alert...
 

Comparisons

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Also Known As

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Phantom
 

Overview

 

Sample Customers

motorola, McAfee, RSA, Splunk>,Anomali
Recorded Future, Blackstone
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