LogicMonitor vs OpenText Operations Bridge comparison

LogicMonitor and OpenText are both solutions in the Cloud Monitoring Software category. LogicMonitor is ranked #12 with an average rating of 9.0, while OpenText is ranked #34 with an average rating of 8.0. LogicMonitor holds a 3.5% mindshare in CMS, compared to OpenText’s 0.4% mindshare. Additionally, 100% of LogicMonitor users are willing to recommend the solution, compared to 91% of OpenText users who would recommend it.

LogicMonitor

Read 26 LogicMonitor reviews

3,299 Views
2,017 Comparison Views

100% willing to recommend

OpenText Operations Bridge

Read 44 OpenText Operations Bridge reviews

296 Views
145 Comparison Views

91% willing to recommend

LogicMonitor

OpenText Operations Bridge

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between LogicMonitor and OpenText Operations Bridge based on real PeerSpot user reviews.

Find out in this report how the two Cloud Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed LogicMonitor vs. OpenText Operations Bridge Report (Updated: October 2024).

Buyer's Guide

LogicMonitor vs. OpenText Operations Bridge

October 2024

Download the complete report

Helped 814,528 peers since 2012

Categories and Ranking

LogicMonitor

Ranking in Cloud Monitoring Software

12th

Average Rating

9.0

Number of Reviews

Ranking in other categories

Network Monitoring Software (12th), IT Infrastructure Monitoring (11th), Container Monitoring (5th), AIOps (5th)

OpenText Operations Bridge

Ranking in Cloud Monitoring Software

34th

Average Rating

7.8

Number of Reviews

Ranking in other categories

Event Monitoring (8th), IT Operations Analytics (10th)

Mindshare comparison

As of November 2024, in the Cloud Monitoring Software category, the mindshare of LogicMonitor is 3.5%, down from 3.9% compared to the previous year. The mindshare of OpenText Operations Bridge is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Monitoring Software

Featured Reviews

Henry-Steinhauer

Systems Engineer at LifePoint Health

Sep 21, 2022

They have an active community of users who are willing to share their experiences and how they have extended the solution to do unusual things.

We are a network of hospitals using the solution to monitor our network devices and all of the interfaces connected to them. It's predominantly instances of applications running on Windows Server. We use the Windows WMI for Windows Server stats. The IT directors at our hospitals use it, so we have…

Read full review

Volodymyr Bondarchuk

Senior System Engineer at Novell

Nov 29, 2022

Has instrument analysis and anomaly control features that help indicate root causes and problems with your infrastructure

I have experience with other solutions apart from Micro Focus Operations Bridge, for example, NetIQ Operations Center and NetIQ AppManager. I also have experience with network performance monitoring solutions, for example, Microsoft SCOM, and some open-source products, such as Nagios and Zabbix. What makes Micro Focus Operations Bridge better than others is that it works as an umbrella and includes different models for different types of monitoring. At the same time, an open-source product does not give you this kind of functionality. Instead, an open-source product only gives you classic monitoring functionalities in some areas of network performance but not for all areas of monitoring solutions or infrastructure. Microsoft SCOM, at the moment, has many new features, and it's similar to Micro Focus which focuses on network performance and traffic monitoring, so my company uses it together with Micro Focus for monitoring.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the visualization of the data that it is collecting. I have used many products in the past and they tend to roll up the data. So, if you're looking at data over long periods of time, they start averaging the data, which can skew the figures that you're looking at. With LogicMonitor, they have the raw data there for two years, if you are an enterprise customer. If you are looking at that long duration of data, you're seeing exactly what happened during that time."

"One thing that's very valuable for us is the technical knowledge of the people who work with LogicMonitor. We looked at several products before we decided to use LogicMonitor, and one of the key decision-making points was the knowledge of the things that they put in the product. It provides real intelligence regarding the numbers that you see on the product, which makes it easy for us technical people to troubleshoot. Other products don't provide you with such information. You see a value going up, but you don't know what it means. LogicMonitor provides such information. For instance, if a value goes up, it says that it is probably because your disk area was too low."

"The solution’s overall reporting capabilities are pretty powerful compared to ones that I have used previously. It seems like it has a lot of customizations that you can put in, but some of the out-of-the-box reports are useful too, like user logon duration and website latency. Those type of things have been helpful and don't require a lot of, if any, changes to get useful content out of them. They have also been pretty easy to implement and use."

"LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These warnings allow us to correlate data and identify areas where we should take action, even if the issues aren't critical."

"It is easy to set up and monitor an entire facility. This is crucial because we have around 80 facilities that require monitoring. LifePoint is a hub-and-spoke environment, so it is essential to understand all of the WAN interfaces."

"Whenever we reach out to our customers, we give LogicMonitor as a dashboard to them so they don't need to monitor the hardware side separately. For example, if my service is running on their hardware X, that means they don't need to monitor hardware X and our services too. LogicMonitor has the capability of monitoring their hardware as well as our services. This is how LogicMonitor helps us."

"It has improved our organization with its capacity planning. We have a performance environment that we use to benchmark our applications. We use it to say, "Okay, at a certain level of concurrency, we know where our application will fall over." Therefore, we are using LogicMonitor dashboards to tell us that we're good. Our platform can handle X number of clients concurrently hitting us at a time."

"The dashboarding is very useful. Being able to create custom data sources is one of its biggest features which allows quick time to market with new features. If one of our vendors changes their data format or metrics that we should be monitoring, then we can quickly adjust to any changes in the environment in order to get a great user experience for our customers."

More LogicMonitor pros

"The most valuable feature is that everything can be consolidated into one dashboard."

"The most valuable feature is its ability to integrate with everything."

"From our monitoring perspective or from a visibility perspective, HPE UCMDB is a must have. It's an amazing piece of software."

"You can create an application topology that shows relationships between different components."

"It allows us to build dashboards for individual parts of the business. Our team members appreciate that they can just get a view of their part of the world without having to worry about anyone else's."

"The correlation feature is the most used feature. It allows you to correlate events from different sources and have more meaningful events."

"Purely, its flexibility is the most valuable aspect. It is hugely configurable."

"It is stable."

More OpenText Operations Bridge pros

Cons

"The topology mapping is all based on the dynamic discovery of devices that could talk to each other. There is no real manual way that you can set up a join between two devices to say, "This is how this network is actually set up." For example, if you have a device, and you're only pinning that device and not getting any real intelligent information from it, then it can't appear on the map with other devices. Or if it can appear, then it won't show you which devices are actually joined to it."

"We would like to see more functionality around mapping of topologies, in terms of networks. An improvement that we would like to see is added functionality to get more detail out of mapping. For example, if the LogicMonitor Collector identifies a connection between two network endpoints, it would be great to actually see which ports are connecting the two endpoints together. That functionality is something we greatly desire. It would actually make our documentation more dynamic in the sense that we wouldn't need to manually document. If this is something that the platform could provide, then this would be a great asset."

"One thing that could be really better is the mapping. Auvik is really good at it. They have a really nice way to give you a visual representation of your network, but in LogicMonitor, this functionality is not as powerful and as good as Auvik."

"LogicMonitor has good features, but the ease of use is a little bit confusing. Additionally, we are looking for workflow automation, which is a little bit tricky for LogicMonitor."

"One thing I would like to see is parent/child relationships and the ability to build a "suppression parent/child." For example, If I know that a top gateway is offline and I can't talk to it anymore, and anything that's connected below it or to it is also going to be offline, there is no need to alarm on those. In that situation it should create one ticket or one alarm for the parent. I know they're working towards that with their mapping technology, but it's not quite to that level where you can build out alarm logic or a correlation logic like that."

"LogicMonitor should improve its logging features. It can become expensive and should be cost-effective. It would be great to see prebuilt templates for alerting methods in LogicMonitor that are similar to the prebuilt dashboards. Currently, users have to build their alerting configurations."

"Automated remediation of issues has room for improvement. I don't know how best to handle it, but I know that they're kind of working on it. I know there are some resources that can do automated remediation. I would like them to improve this area so it could be completely hands-free, where it detects an issue, such as, if a CPU is running high. There are ways to do it even now, but it's a bit more involved."

"LogicMonitor's reporting capabilities definitely could use an improvement. We have made do with the dashboarding and done what we can to make that work for our customers. However, there are definitely customers who would like a PDF or some kind of report along those lines, where we have been utilizing other tools to provide them. The out-of-the-box LogicMonitor reporting is the only thing that we have been less than impressed with."

More LogicMonitor cons

"The service takes a very long time to start and it requires a lot of resources."

"In a future release, we would like an improved upgrade process. When you upgrade it now, it first uninstalls everything and then reinstalls all the packages, which means any customization that you've done in the directories on the surface disappears."

"Our issues are largely support related due to where we are and the knowledge base that we have here. This issue relates both HPE in general and to the technical products."

"I know that in the next version, X1005, they're moving to more graphical overviews, which should help our senior managers."

"The initial setup of this tool is complex for people who lack experience with it."

"I'm not aware of areas that need improvement."

"pology-based event correlation does not work well with NNM events."

"It is a very complicated product. It's difficult to manage. Nowadays, products are very easy to manage, deploy, and integrate, but Operations Bridge is very complicated to manage."

More OpenText Operations Bridge cons

Pricing and Cost Advice

"The tool's pricing falls into the middle range."

"It definitely pays for itself in the amount of time we're not spending with false errors or things that we haven't quite dealt with monitoring. It has been good cost-wise."

"LogicMonitor is competitively priced at the same level as other vendors, like Datadog."

"We've had customers who have reduced their costs by not having multiple platforms for monitoring. That said, especially with super-large environments, the cost model for LogicMonitor is the one area where we run into issues."

"It's affordable. The price we get per license is a lot cheaper than what we were getting with some of the other tools. There are other monitoring tools out there that are cheaper, but what you get with LogicMonitor, out-of-the-box, makes it worth the cost."

"In terms of pricing, I would rate LogicMonitor four out of five."

"As a managed service provider, we have the highest level of licensing that they offer, so we don't have any extra fees. I believe there are some add-ons for some of the lower tiers of LogicMonitor service, but that's not something that we use with our agreement."

"As a managed services provider, the licensing model that LogicMonitor provides us is excellent. We are able to scale up and scale down as needed. The pricing is reasonable for the amount of features and support that they provide."

More LogicMonitor pricing and cost advice

"The licensing cost for this solution is approximately $1,000 USD."

"The cost is very high."

"It is competitive."

"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."

"Setup costs can be high depending on the partner, but it is worth it."

"The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."

"Pricing is very flexible and depends on the modules selected as per the requirement."

See which vendors are best for you

Use our free recommendation engine to learn which Cloud Monitoring Software solutions are best for your needs.

See recommendations

814,528 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

22%

Financial Services Firm

11%

Manufacturing Company

Healthcare Company

Manufacturing Company

20%

Financial Services Firm

20%

Computer Software Company

11%

Government

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

See all answers

What do you like most about LogicMonitor?

LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...

See all answers

What is your experience regarding pricing and costs for LogicMonitor?

The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For example, the pricing for a customer with ten thousand licenses versus a hundred lic...

See all answers

What do you like most about Micro Focus Operations Bridge?

It is stable.

See all answers

What is your experience regarding pricing and costs for Micro Focus Operations Bridge?

The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices a...

See all answers

What needs improvement with Micro Focus Operations Bridge?

I'm not aware of areas that need improvement.

See all answers

Comparisons

ScienceLogic vs LogicMonitor

Compared 9% of the time

Zabbix vs LogicMonitor

Compared 8% of the time

OpsRamp vs LogicMonitor

Compared 7% of the time

SCOM vs LogicMonitor

Compared 7% of the time

ThousandEyes vs LogicMonitor

Compared 6% of the time

More LogicMonitor Competitors

OpsRamp vs OpenText Operations Bridge

Compared 30% of the time

SCOM vs OpenText Operations Bridge

Compared 28% of the time

BMC Helix Monitor vs OpenText Operations Bridge

Compared 13% of the time

ScienceLogic vs OpenText Operations Bridge

Compared 12% of the time

Splunk Enterprise Security vs OpenText Operations Bridge

Compared 9% of the time

More OpenText Operations Bridge Competitors

Product Reports

Buyer's Guide

LogicMonitor

October 2024

Download LogicMonitor product report

Buyer's Guide

OpenText Operations Bridge

August 2024

Download OpenText Operations Bridge product report

Also Known As

No data available

Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics

Learn More

LogicMonitor

OpenText

Overview

LogicMonitor provides infrastructure and network monitoring, alerting, and reporting across environments like AWS, Azure, and on-premises.

LogicMonitor aids businesses and managed service providers in maintaining system health, performance, and availability. It supports various technologies including Citrix, Cisco Voice systems, operating systems, virtual machines, and network devices. Businesses benefit from dashboards and data insights for proactive management, customizable data sources, and integration with third-party applications like Slack or ServiceNow. AI technology enhances monitoring capabilities by recognizing normal behavior and updating monitored elements, while multiple monitoring features consolidate data sources into one interface.

What are LogicMonitor's key features?

Dashboards: Instant, interactive access to data for easy monitoring.
Customizable Data Sources: Robust, adaptable monitoring with logic modules.
Granular Alert Tuning: Enhances issue identification and resolution.
Reporting Capabilities: Detailed oversight and forecasting.
Third-Party Integration: Expands functionality with applications like Slack and ServiceNow.
AI Technology: Recognizes normal behavior and updates monitored elements.
Consolidated Monitoring: Combines diverse data sources into a single interface.

What benefits or ROI should users expect?

System Health: Ensures optimal system performance and availability.
Data Insights: Facilitates proactive management with comprehensive data.
Scalability: Adapts to different environments and technologies.
Efficiency: Streamlines monitoring with a single, efficient interface.
Predictive Analysis: Provides detailed oversight and accurate forecasting.

LogicMonitor is utilized across diverse industries by managed service providers to ensure seamless monitoring and management of clients' systems. This includes application performance monitoring, manual topology mapping, SLA calculations, and improvement of role-based permissions. Companies also seek enhanced resources view, better collector upgrade processes, and streamlined customization for monitoring from the repository.

OpenText Operations Bridge – SaaS is enterprise event and performance management software. With automated discovery, monitoring, and remediation, it fast-tracks your move to full-stack AIOps across multicloud and on- premises environments.

Sample Customers

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens

GE Money Bank, Bank AlJazira, Tech Mahindra

Buyer's Guide

LogicMonitor vs. OpenText Operations Bridge

October 2024

Free Report: LogicMonitor vs. OpenText Operations Bridge

Find out what your peers are saying about LogicMonitor vs. OpenText Operations Bridge and other solutions. Updated: October 2024.

DOWNLOAD NOW

814,528 professionals have used our research since 2012.

See our LogicMonitor vs. OpenText Operations Bridge report.

See our list of best Cloud Monitoring Software vendors.

We monitor all Cloud Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.