Make vs OpenText Operations Orchestration comparison

Make and OpenText are both solutions in the Process Automation category. Make is ranked #30 with an average rating of 8.0, while OpenText is ranked #22 with an average rating of 8.7. Make holds a 0.8% mindshare in PA, compared to OpenText’s 0.6% mindshare. Additionally, 66% of Make users are willing to recommend the solution, compared to 92% of OpenText users who would recommend it.

Make

Read 2 Make reviews

287 Views
199 Comparison Views

66% willing to recommend

OpenText Operations Orchest...

Read 26 OpenText Operations Orchestration reviews

483 Views
317 Comparison Views

92% willing to recommend

Make

OpenText Operations Orchest...

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Executive SummaryUpdated on Dec 17, 2024

OpenText Operations Orchestration and Make compete in the automation and orchestration domain. OpenText seems to have the upper hand in enterprise-grade capabilities, while Make excels in providing simple and intuitive solutions.

Features: OpenText Operations Orchestration offers robust security, scalability, and deep integration with existing IT infrastructure. It is suited for large-scale enterprise applications. In contrast, Make provides flexible workflow automation, easy-to-navigate interface, and diverse integrations. It caters to businesses prioritizing ease of use and adaptability.

Ease of Deployment and Customer Service: OpenText's deployment model is complex, supported by extensive support options for integration. Make implements a straightforward cloud-based deployment, allowing quick setup and is backed by a responsive customer service team. OpenText offers in-depth guides and professional services. Make is noted for its user-centric approach and support channels.

Pricing and ROI: OpenText Operations Orchestration tends to have higher initial setup costs but offers substantial ROI for enterprises handling complex IT ecosystems. Make presents a more affordable pricing model, focusing on rapid ROI through efficient automation solutions suitable for smaller or evolving businesses.

To learn more, read our detailed Make vs. OpenText Operations Orchestration Report (Updated: April 2025).

Buyer's Guide

Make vs. OpenText Operations Orchestration

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Make

Ranking in Process Automation

30th

Average Rating

7.0

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

OpenText Operations Orchest...

Ranking in Process Automation

22nd

Average Rating

7.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Robotic Process Automation (RPA) (21st)

Mindshare comparison

As of April 2025, in the Process Automation category, the mindshare of Make is 0.8%, up from 0.3% compared to the previous year. The mindshare of OpenText Operations Orchestration is 0.6%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation

Featured Reviews

Yaniv Ivgi

Business Owner at Chatbot-sales

An affordable cloud solution for automation and data manipulation

Make has a single IP. We cannot use a single IP because of the security. There are a lot of crashes when you work manually. Also, they need to provide more models. When you have an error, Make should inform them with guidance before you make the mistake. There is a lot of data you can confuse.

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Ahmed Salman

Performance & Monitoring Supervisor at Saudi Telecom Company

Increases productivity with automation and robust orchestration capabilities

The community is very powerful, with extensive knowledge bases available. There are ready-made workflows, integration with other products, a nice user interface, and reporting. The tool is flexible, agent-based or agentless. It allows significant automation and has robust orchestration and reporting capabilities. It is easy to configure and use, leading to increased efficiency across our IT processes.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of Make are the additional options when compared to other similar solutions. For example, with Google my business, you can only do certain things with Zapier, whereas with Make, you can do a little bit more."

"It has reduced the time taken to go to market. In the past, we were struggling with building these integrations, but now the process has sped up and there is an added advantage of quick delivery. In addition, it is an agent-less solution, which provides more flexibility in terms of multiple options."

"The product is good functionality-wise. I am impressed with the tool's flexibility in customization."

"In my environment, if I want to shut down all tools in one shot, I can create a workflow and run the workflow to shut down all tools in one go."

"The community is very powerful, with extensive knowledge bases available."

"It's very stable. If you ask me for the success rate metrics, it's more than 90% for both."

Cons

"Make could improve the ease of use, it can be more complicated than other solutions. There are a lot of elements that are more technical than in other solutions."

"The tool's UI needs to be improved. It needs to have better administration features in future releases."

"The price is an area that should be addressed because the price is high."

"I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios."

"Only the tool's support can be a drawback where improvements are needed."

"There were a lot of scalability issues that we initially faced. Whenever I tried to deploy 100-200 endpoints, it became a huge challenge. We had to actually start using other tools like Tivoli Endpoint Management in order to patch the issues."

Pricing and Cost Advice

"The price of Make is approximately $20 per month for the platform."

"The cost is very high compared to anything else available."

"The tool is expensive. I rate the tool a six if one is cheap and ten is very expensive."

"I do not have experience with the pricing or licensing of the product."

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846,617 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Financial Services Firm

27%

Computer Software Company

10%

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for Make?

Make is cheaper than Zapier.

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What needs improvement with Make?

See all answers

What is your primary use case for Make?

We use Make to manipulate data, cut the numbers, take this line of code, and translate it to another line of code. SaaS products use XML, and other products use JSON. You need to translate to commu...

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What is your experience regarding pricing and costs for Operations Orchestration?

The pricing is medium, and the automation helps in cost and time savings, resulting in substantial value for money.

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What needs improvement with Operations Orchestration?

I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios. This would save time by not starting from scratch each time.

See all answers

What advice do you have for others considering Operations Orchestration?

This tool serves as a central management hub, allowing seamless control of various IT processes via one console. I rate this solution eight out of ten.

See all answers

Comparisons

Camunda vs Make

Compared 68% of the time

Appian vs Make

Compared 32% of the time

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Red Hat Ansible Automation Platform vs OpenText Operations Orchestration

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Control-M vs OpenText Operations Orchestration

Compared 13% of the time

ServiceNow Orchestration vs OpenText Operations Orchestration

Compared 9% of the time

IBM BPM vs OpenText Operations Orchestration

Compared 9% of the time

Appian vs OpenText Operations Orchestration

Compared 7% of the time

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Product Reports

Buyer's Guide

Process Automation

April 2025

Download Make product report

Buyer's Guide

OpenText Operations Orchestration

March 2025

OpenText Operations Orchestration report

Download OpenText Operations Orchestration product report

Also Known As

Integromat

Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration

Overview

Visualize everything you do

Make lets you visually build workflows to solve complex problems - the way you imagine them in your mind.

Drag and drop to connect apps
Use the playful drag-and-drop builder to connect apps in a few clicks, and build workflows called scenarios.

Design infinite workflows
Build scenarios with as many steps or apps as you need.

Watch data flow in real time
Build your scenario and watch it run in real time. Schedule your scenario to run instantly or whenever you need it.

Make

OpenText Operations Orchestration (OO) automates, integrates, and orchestrates any IT process, on cloud or off. Automate using low-code/no-code workflow authoring options. Integrate with an API rich, extensible platform. Centrally orchestrate powerful, scalable workflows.

With OO you can automate and orchestrate infrastructure automation and IT processes from service fulfillment to incident remediation, cloud service delivery, and disaster recovery.

Operations Orchestration offers the tools needed to provide enterprise wide orchestration capabilities:

Design automation workflows with a low-code/no-code designer canvas, content library, and API generator wizards.
Govern your automation in one place and centrally orchestrate powerful, scalable workflows in large, high availability environments.
Schedule workflows and make sure that SLAs are met and workflows execution happens when you need it.
Expose REST APIs to programmatically invoke orchestration from any external source.
Automate difficult interfaces with RPA robots that mimic screen based human actions.
Follow business and operational metrics to understand the value and the health of your orchestration environment.
Expose orchestration scenarios as services to your end users in an easy to use Self-Service catalog.

Operations Orchestration offers the following components:

OpenText

Sample Customers

Buan Consulting, Armadia

Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.

Buyer's Guide

Make vs. OpenText Operations Orchestration

April 2025

Free Report: Make vs. OpenText Operations Orchestration

Find out what your peers are saying about Make vs. OpenText Operations Orchestration and other solutions. Updated: April 2025.

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