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ManageEngine Desktop Central MSP [EOL] vs NinjaOne comparison

ManageEngine and NinjaOne are both solutions in the Remote Monitoring and Management (RMM) category. Additionally, 100% of ManageEngine users are willing to recommend the solution, compared to 95% of NinjaOne users who would recommend it.
NinjaOne
Read 25 NinjaOne reviews
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  • 2,486 Comparison Views
95% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between ManageEngine Desktop Central MSP [EOL] and NinjaOne based on real PeerSpot user reviews.

Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM).

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To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: March 2026).
Buyer's Guide
Remote Monitoring and Management (RMM)
March 2026
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Helped 889,855 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine Desktop Centra...
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
No ranking in other categories
NinjaOne
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
Help Desk Software (8th), Network Monitoring Software (11th), Server Monitoring (3rd), IT Service Management (ITSM) (7th), Remote Access (8th), Vulnerability Management (19th), Mobile Device Management (MDM) (3rd), IT Alerting and Incident Management (6th), Remote Monitoring and Management (RMM) (1st), Patch Management (3rd), MSP Backup (1st), Unified Endpoint Management (UEM) (5th)
 

Featured Reviews

Donathon Ong - PeerSpot reviewer
Donathon Ong
Head of Infrastructure at a financial services firm with 11-50 employees
Responsive support, a straightforward setup, and great endpoint management
There have been a few bugs. I would hope there would be a direct integration to the various cloud solutions, like Intune. Right now, ManageEngine is a separate solution. It doesn't integrate with Intune, AirWatch, or MobileIron in the cloud. It doesn't have this integration with the respective cloud solutions, and if it could have this kind of integration, it would be better. I wouldn't deploy ManageEngine as a standalone since it works better as a compliment rather than an entire solution.
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Not Joseph Pearson - PeerSpot reviewer
Not Joseph Pearson
Assistant Vice President, Tech Solutions at LPL Financials
Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support
NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature was the patching system to apply Windows or other programs and the ability to install operating systems in computers using the network, and additionally it is easy to use."
"Easy to manage and it looks good."
"This really is a great tool that works well both on-premises and in the cloud, with a nifty feature for demilitarized zone deployments."
"ManageEngine Desktop Central MSP has different features and it uses one agent to execute the features of the application. In this case, the remote control, distribution software, deployment, patch management, and configuration in different systems. ManageEngine Desktop Central MSP has multi-platforms. They have recently implemented new features, such as endpoint security that incorporates vulnerability management and browser security."
"The solution is easy to understand. For example, when you remoting to the user's system, you don't have that option to only log in. On this product, you are connecting to the user's computer, it prompts you for what you want to do. You can select that you want to assist the user. The user on the other side will receive a prompt stating that there is someone trying to connect to your system, they can accept or decline the connection. Overall, the solution is easy to connect to the user's system."
"The endpoint management is great."
"ManageEngine Desktop Central MSP has different features and it uses one agent to execute the features of the application, in this case, the remote control, distribution software, deployment, patch management, and configuration in different systems."
"The features that I have found most valuable are the threats and patches element of it. We have done quite a lot of testing compared to other vendors with identifying the vulnerabilities. This means a lot more accuracy in terms of the patches and making sure it's all up to date."
More ManageEngine Desktop Central MSP [EOL] pros
"NinjaOne helped us address our user complaints regarding the system as well as providing us the ability to push software updates directly from NinjaOne to the user's device."
"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."
"It just works as advertised and serves the purpose for which we got it."
"The best features NinjaOne offers are that I can see every device across the network regardless of location, and it is fantastic at being able to really control everything we have."
"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."
"NinjaOne is a great product. It is working and it is always developing."
"We can use it for remote monitoring, and it also works great as a troubleshooting tool; we are able to open up a command line or a PowerShell session remotely without having to disrupt the user, and for workstation servers we have event logs, performance monitoring, system changes, software deployment, patch management, and the ability to push scripts, all through a very simple web interface with pretty good security and a more capable mobile app that allows you to see major critical alerts immediately."
"If you are new to the MSP space and need an easy-to-set-up that can grow with your business and licensing, NinjaOne is an excellent option."
More NinjaOne pros
 

Cons

"Since this is an on-premise solution we had to update it a couple of times, and because we needed to use a command line to the server, it was not very easy, at least at that time to update the solution. The cloud version of this solution does not have this problem, but on the premise version, it was fairly cumbersome to apply to the Desktop Central server. This process could be made easier. This was the only issue I found with my colleague."
"There have been a few bugs."
"When there is a new user at a store, for example, you have to create it in the ManageEngine Desktop Central MSP AD but the process could be better."
"The stability is sometimes negatively affected by updates."
"Stability is sometimes negatively affected by updates."
"Right now, ManageEngine is a separate solution. It doesn't integrate with Intune, AirWatch, or MobileIron in the cloud."
"I have found ManageEngine Desktop Central MSP has many different network issues."
"Since this is an on-premise solution we had to update it a couple of times, and because we needed to use a command line to the server, it was not very easy, at least at that time to update the solution."
More ManageEngine Desktop Central MSP [EOL] cons
"To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki."
"It can have more integrations with third-party providers, such as Deep Instinct."
"NinjaOne's pricing and user interface needs improvement."
"I would like to see more scripts for PowerShell commands."
"I would like to see the software reduced to focus on inventory or remote help tools since many of its current functionalities are not needed."
"The ability to not have a NinjaOne agent or multiple NinjaOne agents on a singular device is a big pain point for the device, and secondly, the macOS support is also what keeps it from being a higher score."
"The network monitoring needs to be improved."
"The solution could improve by optimizing the internet connection being used."
More NinjaOne cons
 

Pricing and Cost Advice

"When we sold the solution to one customer, we found out the customer found out that one of their requirements was not being solved because the license only applies to five computers. We all thought at the time the current license that the customer bought covers the 600 computers because of this problem, the license model could be explained better and could be further improved."
"This product has an easy setup, good support, and a good price."
"ManageEngine Desktop Central MSP is a less expensive solution than competitors in Latin America."
"This product is very cheap compared to others."
"We currently pay $1.20 per device on a monthly basis."
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
"We got a pretty good deal. It was fairly affordable."
"NinjaRMM uses a subscription model."
"The product's pricing depends on the number of PCs or devices."
"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
More NinjaOne pricing and cost advice
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
10%
Comms Service Provider
8%
Financial Services Firm
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Large Enterprise2
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

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Earn 20 points
What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.
See all answers
What needs improvement with NinjaOne?
NinjaOne can be improved by making mobile usage on the system cheaper because it becomes an expensive commodity.
See all answers
What is your primary use case for NinjaOne?
My main use case for NinjaOne is patching operating systems and applications. I use NinjaOne for patching security vulnerabilities and ensuring that everything is kept up to date on the network for...
See all answers
 

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More NinjaOne Competitors
 

Product Reports

Buyer's Guide
ManageEngine Desktop Central MSP [EOL]
April 2026
ManageEngine Desktop Central MSP [EOL] reportDownload ManageEngine Desktop Central MSP [EOL] product report
Buyer's Guide
NinjaOne
April 2026
NinjaOne reportDownload NinjaOne product report
 

Also Known As

Desktop Central MSP
No data available
 

Overview

Desktop Central MSP is an integrated Desktop and Mobile Device Management software that helps managed service providers to efficiently manage their customers' desktops, servers, laptops and mobile devices from a central point. It is suitable for small, medium as well as large MSPs.

ManageEngine

NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.

NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.

What are the most important features?

  • Remote Monitoring: Essential for real-time insights into network and device performance.
  • Automation: Reduces manual tasks, increasing efficiency in IT management.
  • Patch Management: Timely updates for software and system security.
  • Mobile App: Ensures alerts and management capabilities on the go.
  • Third-Party Integrations: Enhances functionality by working with tools like Bitdefender.

What benefits can users expect?

  • Cost-Effectiveness: Appeals to small companies seeking budget-friendly IT solutions.
  • Performance Tracking: Improved SLA system aids in efficient performance monitoring.
  • Enhanced Management: Effective use of scripts and policies streamline operations.
  • Client Interaction: Better remote session management and asset control.

NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.

NinjaOne
 

Sample Customers

South Jersey Techies, DCI, Lumen 21, Provendo, Saga, Gyver, AcroTec
Status Pros, Mitchell and Company
Buyer's Guide
Remote Monitoring and Management (RMM)
March 2026
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