Matrix42 Unified Endpoint Management vs Workspace ONE UEM comparison

Matrix42 and Omnissa are both solutions in the Unified Endpoint Management (UEM) category. Matrix42 is ranked #13 with an average rating of 8.0, while Omnissa is ranked #2 with an average rating of 7.8. Matrix42 holds a 1.4% mindshare in UEM, compared to Omnissa’s 16.4% mindshare. Additionally, 100% of Matrix42 users are willing to recommend the solution, compared to 83% of Omnissa users who would recommend it.

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Executive SummaryUpdated on Oct 1, 2024

Workspace ONE UEM and Matrix42 Unified Endpoint Management are two prominent solutions in the unified endpoint management market. Based on user reviews, Workspace ONE UEM excels in features, while Matrix42 has better pricing and support satisfaction.

Features: Workspace ONE UEM is praised for its comprehensive device management, security features, and user experience. Matrix42 Unified Endpoint Management offers robust automation capabilities, seamless integration with various systems, and a user-friendly interface. Users find Matrix42's automation more comprehensive, but Workspace ONE UEM's security features are seen as more valuable.

Room for Improvement: Users of Workspace ONE UEM suggest improvements in reporting, analytics, and user interface. Matrix42 users indicate the need for a more intuitive design, better mobile OS support, and enhanced reporting tools. Both products face criticism for aspects that affect daily usability.

Ease of Deployment and Customer Service: Workspace ONE UEM’s deployment is noted for its complexity but is supported by strong customer service. Matrix42 is easier to deploy but has mixed customer service reviews. Users value the smooth deployment of Matrix42 but favor Workspace ONE UEM's support quality.

Pricing and ROI: Workspace ONE UEM is considered more expensive but offers higher ROI due to its extensive features. Matrix42 is more cost-effective with faster implementation, though ROI is perceived as lower than Workspace ONE UEM. Users value Workspace ONE UEM despite the higher cost, citing greater long-term benefits.

To learn more, read our detailed Matrix42 Unified Endpoint Management vs. Workspace ONE UEM Report (Updated: April 2025).

Buyer's Guide

Matrix42 Unified Endpoint Management vs. Workspace ONE UEM

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of April 2025, in the Unified Endpoint Management (UEM) category, the mindshare of Microsoft Intune is 35.3%, down from 41.8% compared to the previous year. The mindshare of Matrix42 Unified Endpoint Management is 1.4%, up from 0.8% compared to the previous year. The mindshare of Workspace ONE UEM is 16.4%, down from 19.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Unified Endpoint Management (UEM)

Featured Reviews

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

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Sanjay Mukhopadhyay

Director - Sales & Operations - India at Intertec Systems

It is a complete and competitive solution with excellent OEM support

Matrix42 is a complete solution in terms of functionality. Still, you need to understand whether it's also capable of managing Kubernetes containers to that extent, and this is not very clear in the product fact sheet. It’s possible with Ivanti MobileIron, though, and Matrix42 seems to be one step behind in this aspect. Likewise, in terms of integration, there is still room for improvement in Matrix42 to integrate with more third-party tools compared to Ivanti, which has a larger number of integrations due to its size. MobileIron is an older product that has evolved over time, offering advantages in terms of readily available third-party APIs and integrations.

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Joel Amate

Project Engineer at CTC

The solution is stable, scalable, and offers single sign-on

I give the solution a nine out of ten. I suggest if a person wants to start using Workspace ONE, they should make use of the cloud instance instead of the on-premise instance. There is an on-premise instance available, but the cloud instance is a better option now. I advise them to make use of the cloud instance. This is because management-wise, there is no need to manage a server. For example, we don't need to buy a server, and we don't need to buy network switches, which are required for the on-premise. At the same time, I can advise setting up all the functionalities or whatever functionalities are available for the trial version. We need to check if the Workspace ONE integration includes Azure AD or other identity providers. A lot of applications are using these providers for authentication, such as Ping, Okta, and others. If the Workspace ONE integration doesn't include these providers, the company might have to find a different solution. Security projects should also be considered. Specifically, if the solution can integrate with local security solutions to secure mobile devices.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable includes managing everything from a single console."

"It is a stable solution."

"Fortunately, now everything is streamlined into a single, unified platform."

"Comparing this to having an endpoint management solution, the efficiency gain may be up to 80%."

"For Windows services, there are multiple options within Intune to modernize it to be more internet-facing and dynamic."

"It's really easy to access."

"The ability to manage devices with different sets of policies is most valuable."

"It provides control over all mobile devices that are being connected to the corporate network."

More Microsoft Intune pros

"The most valuable feature of this solution is the ability to assign a package to a user on a system If you have your software packages set up via SCCM. It automates the process, which is very convenient, especially since most of our people are remote. Additionally, the overall functionality is good."

"Matrix42 Enterprise Mobility Management offers on-premises deployment."

"App delivery and management platform that's user-friendly, with a good interface. Easy to scale, easy to set up, with good stability."

"We used to have a system before, Mac OS Open Directory server and this open directory became obsolete because Apple decided to stop the enterprise market, so there was no other alternative for us to use. We chose this to replace the open directory and we found that it has many more features than the previous solution. We totally rely on it right now to manage all the devices on campus."

"We've found the solution to be easy to use."

"The solution has very good documentation."

"AirWatch has one of the best User Interfaces and it's quite easy to figure out where particular items are within the menu system."

"It was easy to use."

"The performance is good, and it is easy to configure."

"It is like any other mobile solution. It gives us the ability to control remotely, and that is what we like. We can wipe out and deploy remotely."

More Workspace ONE UEM pros

Cons

"Historically, Group Policy has simplified the management of various items, such as printer and drive mappings and while Intune offers workarounds, it lacks native support for these functionalities."

"There were several bugs with stability."

"Customer service used to be better, but as we are nearing the end of the contract, the focus on investing in us as a customer has diminished. It is what one would expect in such a situation."

"The solution requires Mac support."

"It would be good if, in addition to the minimal patching and compliance, we could also use Intune for application deployment. For instance, if a device is not patched, Intune should have the ability to push not only a Microsoft patch but also other patches, such as a browser patch."

"Microsoft Intune's app deployment presents challenges for non-MSI and non-store apps, particularly EXEs, requiring the use of a Win32 wrapper tool and adding overhead to the process."

"It should be simplified. I've worked with many different mobile device management solutions, and Intune is one of the more complex ones. It could be more simplified, and some of it is related to the wording that is being used, such as a configuration profile versus a policy. They really should have had different names to make it less confusing."

"Microsoft Intune is not user-friendly to manage and has room for improvement."

More Microsoft Intune cons

"Matrix42 Enterprise Mobility Management could improve the user interface, it is not very intuitive."

"In terms of integration, there is still room for improvement in Matrix42."

"The solution is too complicated. A lot of end customers don't know how to start when they go into the console."

"Integration with Microsoft needs improvement. There are some dependencies with Microsoft that aren't 100% yet, for example: compliance synchronization."

"Feature-wise, it is fine, but its pricing could be better, given that Microsoft is on a bundling spree. AirWatch would benefit from reducing the license pricing per user per month."

"The technical support could be improved."

"I would like better integration for deploying programs with binary files."

"This product makes use of SAML across the board, which has seven known security flaws. It would be good if the company created a way to protect against SAML flaws. One way would be to integrate a firewall server or an endpoint out in the cloud with which you could establish trust. If you knew nothing about SAML and you did some Google searches about what SAML is, what are the flaws, and what are the known vulnerabilities, eventually, you'll find that there are seven flaws. There are two methods that you can use to solve those seven problems. They essentially involve putting a firewall or putting rules, such as access controls, so that anybody in the world can't just come in, authenticate, and either be a good guy or be someone trying to knock on my door and get into my house. If I could eliminate that, it would be awesome."

"They need a more flexible pricing model."

"One of the things that I want them to improve on, if possible, is the management of Mac devices, MacBook Pro, for example. They do it, but they have scope for improvement, in my opinion. It's not that it's that bad, it just a small need."

More Workspace ONE UEM cons

Pricing and Cost Advice

"We work in the charity sector, so a lot of our clients get Microsoft Premium licenses or Business Premium for free. They get ten licenses free, and a lot of our clients do not have more than ten staff members. They are getting the tool for free, so its cost is not an issue."

"For organizations that are a Microsoft shop, the pricing is compelling."

"It is not expensive."

"Microsoft licenses are costly."

"I have no comment on pricing of the solution."

"It's affordable. It's cheaper if you have an Office 365, E5, or E3 subscription because everything is there."

"We spend a lot of money on Intune licensing, and some of our users have to be double licensed just because of how our dev and corporate environments are segmented."

"Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."

More Microsoft Intune pricing and cost advice

"I am not sure the price of this solution but I would imagine it is fairly expensive because of the complexity, you would not use it in a small company."

"Matrix42 is more affordable than Ivanti."

"The price of VMware Workspace ONE is reasonable."

"All licenses from VMware are only yearly. They start with a yearly license and look for a three-year commitment and yearly PO."

"The license is paid annually."

"It's an expensive tool."

"VMware Workspace ONE can fit any organization because if you need more devices there are only additional fees."

"While it is not inexpensive in terms of price, it is definitely worth it."

"The solution runs at roughly around $36/user for a year."

"VMware Workspace ONE is not cheap; it's quite expensive. However, in the end, they gave us a reasonable price."

More Workspace ONE UEM pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

21%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Computer Software Company

26%

Financial Services Firm

14%

Retailer

Manufacturing Company

Computer Software Company

17%

Financial Services Firm

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

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What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

See all answers

What do you like most about Matrix42 Enterprise Mobility Management?

Matrix42 Enterprise Mobility Management offers on-premises deployment.

See all answers

What needs improvement with Matrix42 Enterprise Mobility Management?

Matrix42 is a complete solution in terms of functionality. Still, you need to understand whether it's also capable of...

See all answers

What is your primary use case for Matrix42 Enterprise Mobility Management?

We use Matrix42 to separate personal and corporate profiles. There are many other features, like data leaks, security...

See all answers

How does VMware Workspace One compare with VMware Horizon 7?

VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial...

See all answers

What do you like most about VMware Workspace ONE?

The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offe...

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What is your experience regarding pricing and costs for VMware Workspace ONE?

I would rate the pricing a three out of ten. It's a highly affordable solution. If a customer knows the value of the ...

See all answers

Comparisons

Jamf Pro vs Microsoft Intune

Compared 14% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 8% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 5% of the time

Microsoft Defender for Endpoint vs Microsoft Intune

Compared 5% of the time

Samsung Knox vs Microsoft Intune

Compared 4% of the time

More Microsoft Intune Competitors

ManageEngine Endpoint Central vs Matrix42 Unified Endpoint Management

Compared 18% of the time

Ivanti Neurons for MDM vs Matrix42 Unified Endpoint Management

Compared 9% of the time

NinjaOne vs Matrix42 Unified Endpoint Management

Compared 9% of the time

More Matrix42 Unified Endpoint Management Competitors

Horizon 8 vs Workspace ONE UEM

Compared 8% of the time

SOTI MobiControl vs Workspace ONE UEM

Compared 7% of the time

Jamf Pro vs Workspace ONE UEM

Compared 6% of the time

ManageEngine Endpoint Central vs Workspace ONE UEM

Compared 5% of the time

IBM MaaS360 vs Workspace ONE UEM

Compared 3% of the time

More Workspace ONE UEM Competitors

Product Reports

Buyer's Guide

Microsoft Intune

April 2025

Download Microsoft Intune product report

Buyer's Guide

Enterprise Mobility Management (EMM)

March 2025

Matrix42 Unified Endpoint Management report

Download Matrix42 Unified Endpoint Management product report

Buyer's Guide

Workspace ONE UEM

March 2025

Download Workspace ONE UEM product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

Matrix42 Enterprise Mobility Management (EMM), Silverback Enterprise Mobility Management (EMM)

VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

Silverback offers easy, scalable and secure device management for tablets and smartphones, including Android for Work, Windows 10 Mobile, iOS, and Mac OS.

Matrix42

VMware Workspace ONE is an intelligence-driven digital workspace platform that delivers any app on any device. It integrates access control, multi-platform endpoint management, and application management. With the VMware Workspace ONE platform, IT teams can deliver a digital workspace that includes the devices and apps of the company’s choice, but with security and control.

VMware Workspace ONE is available:

As a cloud service
On-premises
Hybrid

VMware Workspace ONE Key Features

Simple app authentication: VMware Workspace ONE allows end-users to have password-less single sign-on, giving them access to virtually any app (mobile apps, web apps, cloud apps, and Windows apps).
Unified Endpoint Management options: VMware Workspace ONE aims to support all devices, offering convenience, access, security, and management that will work for any business.
Conditional access: VMware Workspace ONE provides a powerful policy engine to help you make dynamic decisions regarding end-user access rights and to protect sensitive information.
Automated app management: With VMware Workspace ONE the application delivery process can be automated, which improves security and compliance. Software packages can be automatically installed, updated, and removed, and automated workflows can also be created.

VMware Workspace ONE Benefits

Some of the benefits of using VMware Workspace ONE include:

Less IT intervention necessary: Because VMware Workspace ONE has simple app authentication, end-users can help themselves by selecting the applications they need rather than having IT intervene.
Smoother employee onboarding: Transform employee onboarding by enabling self-service access to the apps your end-users need to complete their job duties.
Compliance: VMware Workspace ONE helps end-users reach compliance by using advanced device restrictions.
Real-time visibility: You can have real-time visibility with application, device, and console events that provide detailed information for system monitoring. You can also view logs in the console or export pre-defined reports.

Workspace ONE Components

Workspace ONE Access
Workspace ONE UEM
VMware Workspace ONE® Intelligence
VMware Unified Access Gateway
Workspace ONE Intelligent Hub

Reviews from Real Users

Below is some feedback from our PeerSpot users who are currently using the solution:

PeerSpot user Patrick B., Cybersecurity Architect at a tech services company, says, "Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly."

Roshan T., Partner Manager North America at a tech company, mentions how satisfied he is with the product, saying, "You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."

Omnissa

Sample Customers

Mitchells and Buzzers, Callaway

Partou Childcare

Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation

Buyer's Guide

Matrix42 Unified Endpoint Management vs. Workspace ONE UEM

April 2025

Free Report: Matrix42 Unified Endpoint Management vs. Workspace ONE UEM

Find out what your peers are saying about Matrix42 Unified Endpoint Management vs. Workspace ONE UEM and other solutions. Updated: April 2025.

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