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Maximizer vs Zoho CRM comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Maximizer
Ranking in CRM
51st
Ranking in Opportunity Management
17th
Average Rating
3.0
Reviews Sentiment
5.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Zoho CRM
Ranking in CRM
5th
Ranking in Opportunity Management
3rd
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
51
Ranking in other categories
Sales Force Automation (3rd)
 

Mindshare comparison

As of December 2024, in the CRM category, the mindshare of Maximizer is 0.2%, down from 0.4% compared to the previous year. The mindshare of Zoho CRM is 3.6%, down from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
 

Featured Reviews

reviewer1345677 - PeerSpot reviewer
A rigid product that is hard to customize, has no mobile app, and is rarely updated by the vendor
There is no mobile application. The product is unmoving, as there is no obvious development or enhancements being made. When we are trying to compete in a market we need an updated product. The product is not easily customizable and we have to depend on the reseller for that. It's a rigid product. There are no reports available.
AmerKhan - PeerSpot reviewer
Diverse integrations assist in seamlessly aligning marketing efforts with sales tracking
Zoho CRM is flexible due to its integrations, like with Zoho Campaign, helping integrate marketing efforts with CRM processes. It offers a no-cost entry with the ability for three users to use it at no charge, which is beneficial for startups to explore the platform without financial strain. This enables me to start using the platform, handle opportunities, and get a feel before committing financially.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Stability-wise, it is working fine with no technical faults."
"Its initial setup process for the cloud-based version is straightforward."
"I think the whole pipeline tracking is most useful for us."
"Zoho CRM is easy to use and easy to understand."
"The best thing about Zoho CRM is that it is integrated with other Zoho applications."
"Highly configurable, enabling graphically built workflows, and the writing of customized scripts if required."
"What I like most about Zoho CRM is its configurability. We can adapt it to our needs in terms of the sales process. It has automation capabilities, but we mostly use it as a static system, except for sending emails and information about updated products."
"It is customizable. We have customized the CRM according to our needs."
"The camera feature is valuable because it provides a look and feel."
 

Cons

"There are no reports available."
"The integration should be more user-friendly."
"Adding a new contract to the solution is quite complicated."
"I would like to see better integration with Zoho Creator."
"There are at least two big pieces. One is just the ability to reorganize the data and clean it up to eliminate duplicates and things like that. It is very manual at the moment. It only gives us certain fields that we can check on. Because of our particular database, it creates a problem. We deal with hospitals, and there are 50 hospitals. It is tough to figure out which one is which. Is it this one or the other one? So, trying to clean things up is very difficult. I'd like to have more ability to share data fields. The data is structured into different buckets, and I frequently have to create the same field in two different buckets. It would be nice if I could just do a view-only field in another bucket. In my contact bucket, I would like to be able to have just a view-only of the account information so that I don't need to enter it again, which is what I have to do currently."
"The tool is hard for people who have worked with Microsoft Office for a long time."
"The login process could be improved as some users find it unfriendly. The documentation could also be more user-friendly and better organized."
"There are two things I would like to see from Zoho CRM. The first would be to include a calling feature that is connected to our call center. Second, I would like financial targeting and how to measure targeting for the sales agent to be connected better with bookings."
"This solution needs a more user-friendly interface."
 

Pricing and Cost Advice

"We are paying for a subscription."
"We consider it a good value and found it to be cost-effective."
"If you compare the pricing with SAP, it is well priced and you are able to pay as you go."
"We have an annual license fee that costs $12,000."
"Zoho CRM is available at a fairly average price"
"On a scale of one to ten, where one is a high price and ten is a low price, I rate the pricing a five. However, the pricing is fine because we chose the enterprise plan as a private limited company."
"Professional plans cost $35 per user in the USA and EUR 35 in Europe."
"Zoho CRM is an expensive tool."
"The basic plan has changed from $15 to $25 or $30."
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Top Industries

By visitors reading reviews
No data available
Educational Organization
82%
Computer Software Company
3%
Financial Services Firm
2%
Government
1%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Zoho CRM?
Zoho CRM integrates easily with customer service workflows.
What is your experience regarding pricing and costs for Zoho CRM?
The tool started out quite cheap. It's had some changes with small and medium business subscriptions, but it's still worth the price. I'd say it's priced a bit below the medium range.
What needs improvement with Zoho CRM?
The main area for improvement is how the solution handles leads. Leads are separated and always tied to a contact, which makes it difficult to maintain leads within a company. This could be handled...
 

Comparisons

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Overview

 

Sample Customers

123Print, Alliance Abroad Group, Asset Marketing Services, Avance Carpets, Bahrain International Circuit, Best Western Heidelberg Inn, Campus Manitoba, CCI Technology, Corporate Cleaning Services Ltd., Dempsey Corporation, Drug Research America LLC, Ecoratio
JetHub, Anderson Sales Advantage, ActionCoach, Milagro Advisory Group, TECO Pneumatic, Proteomics Consult
Find out what your peers are saying about Salesforce, Microsoft, monday.com and others in CRM. Updated: November 2024.
824,053 professionals have used our research since 2012.