The whole forecasting and pipeline management is very good.
Zoho CRM offers easy-to-use features such as customizable workflows and automated lead management with powerful analytics. It integrates seamlessly with third-party solutions and provides scalability with its cloud-based setup. However, challenges include a complex mobile app, manual data cleaning, insufficient integration capabilities, limited customization, and technical glitches. The system excels in basic functionalities but requires enhancement in navigation and data management efficiency to meet tech buyers' needs.