The whole forecasting and pipeline management is very good.
Zoho CRM is recognized for ease of use with efficient CSV data handling. Customizable, it supports tailored workflows and integrates with Zoho and third-party apps for enhanced CRM flexibility. It offers strong analytics for marketing and sales, with dashboards for data visualization. However, users face challenges with the complex mobile app and limited customization options. Support response time and scalability issues may impact user satisfaction and enterprise-level operation.
