Zoho CRM and monday.com compete in the customer relationship management and workflow management categories. Monday.com seems to have a slight upper hand due to user satisfaction with its extensive features and flexibility.
Features: Zoho CRM offers robust lead management, significant automation capabilities, and effective sales tracking. Monday.com provides flexibility in task management, advanced visual project tracking, and highly customizable workflows.
Room for Improvement: Zoho CRM needs to address integration complexities, improve performance stability, and enhance user experience. Monday.com could benefit from increasing feature depth, better scalability options, and improved reporting tools.
Ease of Deployment and Customer Service: Zoho CRM offers a straightforward setup process but requires improvements in customer support. Monday.com provides an easy deployment experience, with its customer service being highly rated for responsiveness.
Pricing and ROI: Zoho CRM is cost-effective, delivering solid ROI, making it attractive for businesses focused on budget. Monday.com has higher pricing but justifies the cost with superior functionality, offering an appealing return on investment.
Monday.com is a project management solution used for CRM, task tracking, managing projects across multiple disciplines, and maintaining continuity of service for clients and team members. Its most valuable features include global search, scalability, stability, flexibility, affordability, user-friendliness, and task management features. The solution is also praised for its ease of use, adaptability, and automation capabilities. Monday.com has improved efficiency, provided automatic reminders and dashboards for executives, allowed for better collaboration, and reduced paper usage. It has helped organizations to be more organized and improve communication.
monday.com is a basic yet intuitive work operating system that facilitates teamwork in these ways:
Allows teams to define workflows
Adapts to changing demands
Establishes transparency
Allows for collaboration
Eliminates manual grunt work
monday.com is extremely adaptable and may be utilized in any sector and for any workflow. You can build your apps to match your specific operational needs and modify your boards, dashboards, and documents to fit your team properly. It may be used for anything, including projects and procedures, and it can be used across teams, departments, leaders, and organizations.
Here are a few examples of how monday.com software can be put to good use:
monday.com Features
monday.com has many valuable features. Some of the most useful ones include:
The most popular key features include:
Reviews from Real Users
monday.com stands out among its competitors for a number of reasons. Two major ones are its task status feature and its ability to integrate with external apps. PeerSpot users take note of the advantages of these features in their reviews:
Ben D., Front End Developer at a marketing services firm, writes of the product, “Their flagship feature, what used to be called the pulse, is great. Pulse offers great management. Being able to see everything at a glance and check task status, is wonderful. They use subtasks and the simple aspects of task management have been really helpful.”
Another PeerSpot reviewer, the Head of Projects at Smart Media SA, notes, “The boards offer an amazing and clear view of my tasks, campaigns, and progress. Automations especially with Slack and Outlook help with keeping my team up-to-date always. Graphs and charts are valuable for reporting purposes and to track progress made. Workforms/surveys are valuable and a very cool added feature.”
Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management.
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