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Microsoft Azure VPN Gateway vs Prisma Access by Palo Alto Networks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.3
Microsoft Azure VPN Gateway offers cost savings, security, and seamless integration, outperforming competitors for on-premises and cloud connectivity.
Sentiment score
7.0
Prisma Access enhances cybersecurity, offers cost-effective scalability, and streamlines services, providing financial benefits and operational efficiency.
The solution provides significant cost savings, transitioning expenses from CapEx to OpEx.
Infrastructure Architect at a maritime company with 10,001+ employees
There is a net positive return on investment
Network and Cybersecurity Consultant at a tech services company with 11-50 employees
 

Customer Service

Sentiment score
3.5
Microsoft Azure VPN Gateway's customer support quality varies, with premium service rating higher than basic or outsourced support.
Sentiment score
6.7
Prisma Access support is praised for expertise but needs improvements in response time, support continuity, and language options.
In a recent incident, I had an issue with the SharePoint API. It relates to documentation, specifically the lack of up-to-date documentation because Microsoft is moving away from the traditional SharePoint REST API to Microsoft Graph.
Head of Digital Engineering, Management Consultant at Stax Inc.
Prioritization of tasks can also be challenging, impacting the timely resolution of problems.
Infrastructure Architect at a maritime company with 10,001+ employees
The product is reliable, making customer support less frequently needed.
Senior DevOps Expert at Telenor
I usually need to raise the alarm and contact a couple of people within Palo Alto Networks to just respond quicker, so technical support should be much better.
Director at PULSEC
The service and technical support quality varies depending on the personnel.
Network and Cybersecurity Consultant at a tech services company with 11-50 employees
 

Scalability Issues

Sentiment score
5.7
Microsoft Azure VPN Gateway is scalable and cost-effective, supporting various deployment modes with flexible bandwidth and reliable performance.
Sentiment score
7.4
Prisma Access is scalable for diverse companies but may face challenges in pricing and international deployment complexities.
The process was very efficient to scale the solution, which supports a high level of scalability.
Senior Solutions Architect at EQ2 Technology
To scale, one would need to upgrade or acquire more hardware.
Senior Manager for Infrastructure at a computer software company with 5,001-10,000 employees
Prisma Access provides significant scalability, allowing integration of different systems.
Senior DevOps Expert at Telenor
Prisma Access by Palo Alto Networks is a cloud-based solution, and from my experience, there are no issues with scalability.
Security Engineer at a tech services company with 1,001-5,000 employees
 

Stability Issues

Sentiment score
6.5
Microsoft Azure VPN Gateway is stable and reliable, but some users report setup issues and desire better CI/CD integration.
Sentiment score
7.9
Prisma Access is highly rated for stability, offering reliable performance with minimal issues and seamless scalability, despite minor delays.
Azure VPN Gateway is very stable due to reliance on Microsoft's own network.
Senior Solutions Architect at EQ2 Technology
I think the stability of Prisma Access by Palo Alto Networks is excellent, and I would rate it ten out of ten.
Security Engineer at a tech services company with 1,001-5,000 employees
Prisma Access by Palo Alto Networks works efficiently during peak usage times.
CyberSecurity Specialist at Aiuken Cybersecurity
Prisma Access is very stable.
Senior DevOps Expert at Telenor
 

Room For Improvement

Microsoft Azure VPN Gateway needs better support, stability, security, pricing, documentation, connectivity, mobile integration, and intuitive setup.
Prisma Access needs better UI, integration, custom application support, pricing, documentation, global presence, and technical support enhancements.
The instructions on how to integrate P2N and P2S type networks into Azure VPN Gateway could be improved, though it is a constantly evolving process.
Senior Solutions Architect at EQ2 Technology
There is a lack of integration with third-party solutions like CrowdStrike or SentinelOne in Prisma Access by Palo Alto Networks.
Security Engineer at a tech services company with 1,001-5,000 employees
Sometimes a third-party outage could impact the whole operability.
Network and Cybersecurity Consultant at a tech services company with 11-50 employees
The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany.
Director at PULSEC
 

Setup Cost

Microsoft Azure VPN Gateway offers competitive pricing, though costs vary due to usage, data transfer, and additional services.
Prisma Access is costly but valued for its comprehensive security, with room for pricing and licensing flexibility improvement.
The price of Azure VPN Gateway should be rated five from a purely invoice aspect.
Senior Solutions Architect at EQ2 Technology
The pricing is somewhat high but acceptable, considering it replaces the need for physical network equipment, leading to cost savings.
Infrastructure Architect at a maritime company with 10,001+ employees
The pricing is on the higher side, rating it around eight to nine out of ten.
Senior DevOps Expert at Telenor
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
Security Engineer at a tech services company with 1,001-5,000 employees
Pricing for Prisma Access and Prisma SD WAN is high due to the need for different hardware flavors like IONs.
Senior Manager for Infrastructure at a computer software company with 5,001-10,000 employees
 

Valuable Features

Microsoft Azure VPN Gateway provides secure, scalable, and cost-effective networking with seamless Azure integration and multiple encryption protocols.
Prisma Access provides scalable, secure cloud-based VPN access, real-time threat prevention, and integrates seamlessly with existing infrastructures.
It's cost-effective by eliminating the need for firewall and networking equipment purchases.
Infrastructure Architect at a maritime company with 10,001+ employees
The primary function of Azure VPN Gateway allows for designing subnets from existing networks, whether they are physical or virtual networks within Azure or other cloud instances.
Senior Solutions Architect at EQ2 Technology
These features are security-driven, providing robust protection against increasing cyber threats by integrating NG Firewalls, SD WAN, and CASB, all within a fully cloud-native solution.
Senior DevOps Expert at Telenor
The HIP Check is the most valuable feature of Prisma Access, which is the feature usually used from GlobalProtect.
Director at PULSEC
One of the most valuable features of Prisma Access by Palo Alto Networks is the ability to manage on-premise firewalls.
Security Engineer at a tech services company with 1,001-5,000 employees
 

Categories and Ranking

Microsoft Azure VPN Gateway
Ranking in Enterprise Infrastructure VPN
4th
Average Rating
8.4
Reviews Sentiment
6.0
Number of Reviews
27
Ranking in other categories
No ranking in other categories
Prisma Access by Palo Alto ...
Ranking in Enterprise Infrastructure VPN
5th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
66
Ranking in other categories
Secure Web Gateways (SWG) (4th), Cloud Access Security Brokers (CASB) (1st), ZTNA as a Service (2nd), Secure Access Service Edge (SASE) (1st)
 

Mindshare comparison

As of February 2026, in the Enterprise Infrastructure VPN category, the mindshare of Microsoft Azure VPN Gateway is 4.8%, down from 6.9% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 6.0%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN Market Share Distribution
ProductMarket Share (%)
Microsoft Azure VPN Gateway4.8%
Prisma Access by Palo Alto Networks6.0%
Other89.2%
Enterprise Infrastructure VPN
 

Featured Reviews

Mano Senaratne - PeerSpot reviewer
Head of Digital Engineering, Management Consultant at Stax Inc.
Achieve seamless integration and fortified security while benefiting from a comprehensive suite of features
In Microsoft Azure VPN Gateway, there aren't too many areas for improvement, but the configuration part might be a little tricky. It took some time to get things to work, but once figured out, it becomes much easier. The documentation could use some improvement, particularly regarding point-to-site system setup with on-premise systems. Other than that, it's seamless, and you can connect things across regions. Regarding integration with Microsoft Azure VPN Gateway, we use Function Apps to create the integrations and Data Factory. All our data pipelines are written in Python, hosted within an Azure Data Factory or a Function App. This makes configuration easier and allows pipeline monitoring and creating integrations between different systems. We've created multiple integrations between SharePoint and our data warehouse, HubSpot and our data warehouse, and several other tools.
IgorPinter - PeerSpot reviewer
Director at PULSEC
Zero-trust access has improved remote security and now simplifies cloud-based firewall management
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
9%
Government
8%
Comms Service Provider
7%
Financial Services Firm
11%
Manufacturing Company
11%
Computer Software Company
10%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise2
Large Enterprise14
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise21
Large Enterprise27
 

Questions from the Community

What needs improvement with Microsoft Azure VPN Gateway?
Microsoft Azure VPN Gateway can be improved in security points with stronger encryption. I do not have additional feedback about needed improvements regarding configuration, support, or documentation.
What advice do you have for others considering Microsoft Azure VPN Gateway?
My advice to others looking into using Microsoft Azure VPN Gateway is that if you have a specific use case such as site-to-site VPN, then this is a perfect option for you. I rate Microsoft Azure VP...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly.
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
 

Also Known As

MS Azure VPN Gateway
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

Information Not Available
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about Microsoft Azure VPN Gateway vs. Prisma Access by Palo Alto Networks and other solutions. Updated: December 2025.
881,384 professionals have used our research since 2012.