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Microsoft Azure VPN Gateway vs Prisma Access by Palo Alto Networks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.4
Microsoft Azure VPN Gateway offers cost savings, scalability, and seamless secure connectivity, transitioning from CapEx to OpEx.
Sentiment score
7.3
Prisma Access enhances security, reduces costs, and offers scalability, leading to efficient management and peace of mind for organizations.
The solution provides significant cost savings, transitioning expenses from CapEx to OpEx.
There is a net positive return on investment
 

Customer Service

Sentiment score
4.1
Microsoft Azure VPN Gateway support is praised for premium responsiveness, criticized for basic delays, and improved with a support contract.
Sentiment score
6.8
Prisma Access support is mixed; premium licenses offer better service, but users face delays and suggest quicker assistance.
In a recent incident, I had an issue with the SharePoint API. It relates to documentation, specifically the lack of up-to-date documentation because Microsoft is moving away from the traditional SharePoint REST API to Microsoft Graph.
Prioritization of tasks can also be challenging, impacting the timely resolution of problems.
The product is reliable, making customer support less frequently needed.
We rarely need to contact support due to having a strong internal team and a robust product.
The service and technical support quality varies depending on the personnel.
 

Scalability Issues

Sentiment score
6.9
Microsoft Azure VPN Gateway offers scalable connectivity with flexible bandwidth, supporting various users, noted for high availability and reliability.
Sentiment score
7.5
Prisma Access is praised for efficient scalability in expanding networks, though larger deployments may need careful integration planning.
The process was very efficient to scale the solution, which supports a high level of scalability.
Prisma Access provides significant scalability, allowing integration of different systems.
To scale, one would need to upgrade or acquire more hardware.
Prisma Access by Palo Alto Networks is a cloud-based solution, and from my experience, there are no issues with scalability.
 

Stability Issues

Sentiment score
6.4
Opinions on Azure VPN Gateway's stability vary; some find it reliable, while others face issues, especially with Linux-based apps.
Sentiment score
8.0
Prisma Access is highly reliable, integrates seamlessly with AWS and Google Cloud, and maintains strong performance despite minimal latency issues.
Azure VPN Gateway is very stable due to reliance on Microsoft's own network.
I think the stability of Prisma Access by Palo Alto Networks is excellent, and I would rate it ten out of ten.
Prisma Access by Palo Alto Networks works efficiently during peak usage times.
GlobalProtect is a satisfying solution, and the product is robust without major stability issues.
 

Room For Improvement

Users seek enhanced Microsoft Azure VPN Gateway troubleshooting, affordability, user-friendly setup, improved documentation, and better threat protection features.
Prisma Access needs improved guidance, better app integration, dashboard refinement, faster policies, and pricing and platform support.
The instructions on how to integrate P2N and P2S type networks into Azure VPN Gateway could be improved, though it is a constantly evolving process.
Hosting it in the cloud can mitigate these issues by allowing connection through the nearest Palo Alto or Prisma Cloud regional hub.
There is a lack of integration with third-party solutions like CrowdStrike or SentinelOne in Prisma Access by Palo Alto Networks.
Sometimes a third-party outage could impact the whole operability.
 

Setup Cost

Microsoft Azure VPN Gateway is cost-effective for cloud connectivity despite potential added costs for extra features and older protocols.
Prisma Access is costly but valued for its features, flexible licensing, and comprehensive protection despite complex pricing.
The price of Azure VPN Gateway should be rated five from a purely invoice aspect.
The pricing is somewhat high but acceptable, considering it replaces the need for physical network equipment, leading to cost savings.
The pricing is on the higher side, rating it around eight to nine out of ten.
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
Pricing for Prisma Access and Prisma SD WAN is high due to the need for different hardware flavors like IONs.
 

Valuable Features

Microsoft Azure VPN Gateway provides secure, scalable, and easy-to-use connections with robust performance and comprehensive integration within Azure.
Prisma Access provides advanced security features, integration, and management for enterprise-class protection of cloud data and network access.
It's cost-effective by eliminating the need for firewall and networking equipment purchases.
The primary function of Azure VPN Gateway allows for designing subnets from existing networks, whether they are physical or virtual networks within Azure or other cloud instances.
These features are security-driven, providing robust protection against increasing cyber threats by integrating NG Firewalls, SD WAN, and CASB, all within a fully cloud-native solution.
One of the most valuable features of Prisma Access by Palo Alto Networks is the ability to manage on-premise firewalls.
GlobalProtect has been beneficial for its cloud security capabilities, which are vital as businesses seek hybrid options and need to support remote workers while addressing latency issues.
 

Categories and Ranking

Microsoft Azure VPN Gateway
Ranking in Enterprise Infrastructure VPN
4th
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
27
Ranking in other categories
No ranking in other categories
Prisma Access by Palo Alto ...
Ranking in Enterprise Infrastructure VPN
6th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
65
Ranking in other categories
Secure Web Gateways (SWG) (4th), Cloud Access Security Brokers (CASB) (1st), ZTNA as a Service (2nd), Secure Access Service Edge (SASE) (2nd)
 

Mindshare comparison

As of October 2025, in the Enterprise Infrastructure VPN category, the mindshare of Microsoft Azure VPN Gateway is 5.9%, down from 7.4% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 6.4%, up from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN Market Share Distribution
ProductMarket Share (%)
Microsoft Azure VPN Gateway5.9%
Prisma Access by Palo Alto Networks6.4%
Other87.7%
Enterprise Infrastructure VPN
 

Featured Reviews

MatsHagberg Olsson2 - PeerSpot reviewer
Designs subnets with high security while navigating evolving integration processes
The primary function of Azure VPN Gateway allows for designing subnets from existing networks, whether they are physical or virtual networks within Azure or other cloud instances. You can configure these networks using IP numbers and connect them using certificates or SaaS strings. It also requires Entra ID for privileged access groups, resulting in high security.
Roberto Pastorino - PeerSpot reviewer
Have supported client adoption of security solutions but need more control over infrastructure
It's a working solution. It's not the easiest, but no DLP solution is easy. With Netskope, the whole infrastructure is proprietary. Prisma Access by Palo Alto Networks is using a service in AWS, and it's not totally a proprietary infrastructure. Sometimes a third-party outage could impact the whole operability. I'm not certain if the vendor is moving towards sovereignty of infrastructure at this moment, but from what I saw in the past, there was this reliance on third parties for the infrastructure: AWS, GCP, Oracle, and others. This is one point of attention for me. I would prefer more proprietary infrastructure.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
8%
Government
7%
Manufacturing Company
7%
Financial Services Firm
12%
Computer Software Company
12%
Manufacturing Company
11%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise2
Large Enterprise13
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise21
Large Enterprise28
 

Questions from the Community

What needs improvement with Microsoft Azure VPN Gateway?
In Microsoft Azure VPN Gateway, there aren't too many areas for improvement, but the configuration part might be a little tricky. It took some time to get things to work, but once figured out, it b...
What advice do you have for others considering Microsoft Azure VPN Gateway?
We work with Microsoft Azure VPN Gateway and the VPN firewalls. We have our local physical firewall infrastructure from Cisco and other companies, but we can't compare those with the virtual networ...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly.
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
 

Also Known As

MS Azure VPN Gateway
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

Information Not Available
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about Microsoft Azure VPN Gateway vs. Prisma Access by Palo Alto Networks and other solutions. Updated: September 2025.
870,701 professionals have used our research since 2012.