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Microsoft Dynamics AX vs Odoo comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
6.0
Odoo's customer service is rated average, with mixed experiences and varying support depending on version and region.
 

Room For Improvement

No sentiment score available
Sentiment score
4.9
Odoo needs enhancements in customization, reporting, support, scalability, integrations, costs, mobile apps, and lacks industry-specific features.
 

Scalability Issues

No sentiment score available
Sentiment score
7.6
Odoo is highly scalable, adaptable for various user numbers, and integrates easily but may need technical expertise for complex sectors.
 

Setup Cost

No sentiment score available
No sentiment score available
Odoo offers a cost-effective ERP solution for SMBs with flexible subscription pricing, despite initial setup costs, compared to competitors.
 

Stability Issues

No sentiment score available
Sentiment score
8.2
Odoo offers stable performance with minimal technical issues, suitable for small to medium enterprises with infrequent updates needed.
 

Valuable Features

No sentiment score available
Sentiment score
8.2
Odoo's versatility, extensive module integration, and cost-effective, browser-based access make it ideal for smaller organizations.
 

Categories and Ranking

Microsoft Dynamics AX
Ranking in ERP
5th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
54
Ranking in other categories
Activity Based Costing Software (3rd)
Odoo
Ranking in ERP
10th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
34
Ranking in other categories
CRM (7th)
 

Mindshare comparison

As of November 2024, in the ERP category, the mindshare of Microsoft Dynamics AX is 6.7%, up from 6.2% compared to the previous year. The mindshare of Odoo is 2.8%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

SherifAnter - PeerSpot reviewer
The sales and distribution modules are robust, and reliable, and seldom encounter issues
In GP, there are certain features like financial reporting that aren't part of the core GP package. Users might need to install additional components for these features. For example, there's a reseller product called Management Reporter, but many users would prefer to have the reporting capabilities integrated within GP itself, rather than relying on external tools. The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools. Additionally, you might be aware that in 2028, GP is expected to reach its end of life. Microsoft has already ceased selling GP to new customers. It's essentially the same product, but this marks the final year for GP's availability.
NaveedUddin - PeerSpot reviewer
A streamlined and customizable ERP solution with a user-friendly interface, modular flexibility, cost-effective licensing, and a comprehensive suite of integrated business applications
Our country, Pakistan, seems to have limited support compared to other regions. Currently, the regional office is in Dubai, and I believe it would be beneficial to establish a regional office in Pakistan to enhance support and accessibility for users in our country. There is room for improvement in their mobile app. While it is generally user-friendly, it frequently encounters glitches and issues and I suggest that the mobile application be enhanced in future updates to make it more interactive and reliable.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
12%
Financial Services Firm
6%
Retailer
6%
Computer Software Company
13%
Manufacturing Company
11%
Educational Organization
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Microsoft Dynamics AX?
The 2012 version is obsolete, and we don't have any support for it.
What is your primary use case for Microsoft Dynamics AX?
My clients' use cases for the product cover domains like retail, manufacturing, IT communications, and HR.
What do you like most about Odoo?
The versatility of Odoo is one of its most valuable features for business productivity. It offers modules for purchase, inventory, manufacturing, sales, help desk, timesheets, point of sale, email ...
What is your experience regarding pricing and costs for Odoo?
The pricing is competitive and highly cost-effective. Odoo provides an affordable and flexible service.
What needs improvement with Odoo?
I would like to see Odoo provide specific solutions dedicated to mid-sized and large enterprises. Having multiple versions tailored to certain sectors would greatly benefit us. Also, there is a lac...
 

Also Known As

Dynamics AX, Axapta, MS Dynamics AX
No data available
 

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Overview

 

Sample Customers

ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
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Find out what your peers are saying about Microsoft Dynamics AX vs. Odoo and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.