Microsoft Intune and Splashtop Remote Support compete in the IT management category. Microsoft Intune has an upper hand in feature comprehensiveness and system integration, while Splashtop Remote Support stands out for its cost-effectiveness with clear pricing.
Features: Microsoft Intune offers robust endpoint management, security compliance, mobile device management, and extensive integration with Microsoft 365 and Azure. Splashtop Remote Support excels in remote access, high-quality streaming, and supports multiple platforms with minimal configuration, focusing on ease of use.
Room for Improvement: Microsoft Intune could improve by reducing its learning curve for users unfamiliar with Microsoft's ecosystem and refining its Android policy support. It should also enhance the ease of use for non-Windows devices. Splashtop Remote Support may consider expanding its features to include more comprehensive IT management tools and stronger security integrations, and could improve its support for more complex IT environments.
Ease of Deployment and Customer Service: Microsoft Intune smoothly integrates with enterprises using Microsoft's suite, though it may require adjustment for new users. Its customer service benefits from Microsoft's extensive support. Splashtop Remote Support offers an intuitive setup ideal for smaller IT setups and provides responsive, personalized customer service, benefitting those seeking direct support experiences.
Pricing and ROI: Microsoft Intune typically comes bundled with other Microsoft services, which can increase costs but provide a unified system solution. In contrast, Splashtop Remote Support presents clear, lower pricing options yielding substantial ROI, especially for businesses focusing primarily on remote support tasks.
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?
What benefits should users look for in reviews?
In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
Splashtop Remote Support delivers a robust set of features for MSPs, IT service providers and helpdesk professionals for unattended support of Windows and Mac computers at a great price - often 50% less than similar solutions. All packages include unlimited technicians, concurrent sessions and devices to remote from. Get fast remote access, computer and user grouping, user management, logging and secure encryption. Splashtop Remote Support Plus edition adds file transfer, remote print, chat, remote wake, remote reboot, attended support access and priority technical support. Splashtop remote access technology is trusted by more than 20 million users worldwide.
We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.