Microsoft Intune and Splashtop Remote Support both operate in the IT management and remote support fields. Microsoft Intune appears to have the upper hand in device management and security integrations, while Splashtop excels in cost-effectiveness and ease of remote access.
Features: Microsoft Intune offers extensive device management, integration with Microsoft services, and robust security options including conditional access and mobile device management. Splashtop Remote Support provides seamless remote access, unattended support, and efficient file transfer for easy system control.
Room for Improvement: Microsoft Intune could enhance its support for non-Windows platforms and simplify initial configuration for new users. Additionally, better analytics tools could improve its usability. Splashtop Remote Support may benefit from adding more advanced management features and improving integration with third-party systems. Its user interface could also be more intuitive for administrators.
Ease of Deployment and Customer Service: Microsoft Intune requires detailed setup and benefits from integration into the Microsoft ecosystem, but the setup can be complex. Splashtop Remote Support is praised for straightforward deployment and reliable customer service, making it appealing for small to medium businesses seeking fast implementation.
Pricing and ROI: Microsoft Intune typically comes with higher setup costs, but offers significant ROI when used with Microsoft environments, potentially leading to long-term savings. Splashtop Remote Support is more cost-effective initially, ideal for businesses with tighter budgets, and offers immediate savings.
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?
What benefits should users look for in reviews?
In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
Splashtop Remote Support delivers a robust set of features for MSPs, IT service providers and helpdesk professionals for unattended support of Windows and Mac computers at a great price - often 50% less than similar solutions. All packages include unlimited technicians, concurrent sessions and devices to remote from. Get fast remote access, computer and user grouping, user management, logging and secure encryption. Splashtop Remote Support Plus edition adds file transfer, remote print, chat, remote wake, remote reboot, attended support access and priority technical support. Splashtop remote access technology is trusted by more than 20 million users worldwide.
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