Microsoft Intune vs Splashtop Remote Support comparison

Microsoft and Splashtop are both solutions in the Remote Access category. Microsoft is ranked #1 with an average rating of 8.3, while Splashtop is ranked #15 with an average rating of 9.0. Microsoft holds a 9.6% mindshare in VUS, compared to Splashtop’s 2.0% mindshare. Additionally, 94% of Microsoft users are willing to recommend the solution, compared to 100% of Splashtop users who would recommend it.

Microsoft Intune

Read 304 Microsoft Intune reviews

33,501 Views
4,690 Comparison Views

94% willing to recommend

Splashtop Remote Support

Read 6 Splashtop Remote Support reviews

928 Views
928 Comparison Views

100% willing to recommend

Microsoft Intune

Splashtop Remote Support

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 19, 2025

Microsoft Intune and Splashtop Remote Support compete in IT management and remote support. Microsoft Intune generally has an upper hand with its comprehensive management features, while Splashtop offers efficient remote access, aligning with specific business needs.

Features: Microsoft Intune offers advanced device management, application deployment, and policy enforcement, integrating seamlessly into the Microsoft ecosystem. It supports a single sign-on experience and can manage various devices using Azure Active Directory. Splashtop focuses on robust remote access capabilities, allowing convenient remote desktop functionality. It also offers strong cross-platform support, making it ideal for diverse environments needing direct access solutions.

Room for Improvement: Microsoft Intune could improve its integration with non-Microsoft products and enhance support for non-Windows devices on iOS and Android platforms. Its interface sometimes poses challenges for new users, and the setup for advanced configurations could be more streamlined. Splashtop could enhance its user interface to be more intuitive, expand the scalability for larger teams, and strengthen its security features for comprehensive enterprise environments.

Ease of Deployment and Customer Service: Microsoft Intune integrates well with existing Microsoft ecosystems, simplifying setup for Microsoft environments. However, deployment can be complex for non-Microsoft environments. Splashtop offers a straightforward deployment process with minimal configuration, ensuring quick implementation. Its customer service is praised for quick response times, while Microsoft Intune benefits from a strong, established support infrastructure.

Pricing and ROI: Microsoft Intune operates under a subscription model, providing cost-effectiveness in large deployments with high return on investment due to its broad management capabilities. Splashtop Remote Support is noted for competitive pricing, offering substantial value, especially in environments focused on effective remote support. Intune may suit organizations seeking broader IT management, while Splashtop is appealing to those prioritizing cost-effective remote access solutions.

To learn more, read our detailed Microsoft Intune vs. Splashtop Remote Support Report (Updated: September 2025).

Buyer's Guide

Microsoft Intune vs. Splashtop Remote Support

September 2025

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Helped 871,688 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Ranking in Remote Access

1st

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

304

Ranking in other categories

Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)

Splashtop Remote Support

Ranking in Remote Access

15th

Average Rating

8.6

Reviews Sentiment

8.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.6%, down from 9.7% compared to the previous year. The mindshare of Splashtop Remote Support is 2.0%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Market Share Distribution
Product	Market Share (%)
Microsoft Intune	9.6%
Splashtop Remote Support	2.0%
Other	88.4%

Remote Access

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

Read full review

David Fitzerman

Chief Alchemist/ VP at DFC BBQ

Able to boot into safe mode or standard mode remotely and reliable performance

I've only had to deal with it once. Because of the custom package we have, a white-label package, I can only think of one issue maybe six or seven years ago. I don't even remember what it was. At that time, I think they were pretty responsive. Very few companies offer phone support anymore; everyone's gone the way of email responses. I'm having that problem with CorelDRAW right now, and I'm waiting three weeks for a technician. So it's a good thing it's not important. Are the customer service and support good? For me, they're as good as anybody else, maybe not as good as some companies, but probably better than most. We deal with HP, IBM, HCL. Some companies only offer email support, and you have to wait for a response. I'm trying to remember the last time I interacted with Splashtop support. They do give you an answer. On a scale of one to ten, they're nine plus. You rarely have to use them, but I'm satisfied when you do.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product has eased the deployment of Microsoft apps to the devices. We can manage it properly. We can control it and push the updates. Another company helped us with the deployment. However, we can do it internally."

"The ability to manage devices over the cloud is a big benefit, as devices now receive updates regardless of location."

"The most valuable feature is the UEM capabilities."

"The synchronization of Intune with other Microsoft solutions is a valuable feature."

"I like how Intune deploys the policies and makes them customizable. You can deploy it through Intune and forget about it."

"As the solution is a software as a service, the scalability is unlimited."

"The solution is fully integrated with the Microsoft platform and the Autopilot feature, which is a unique feature."

"I like how Microsoft Intune lets me lock down the email profile and make it accessible only on certain devices."

More Microsoft Intune pros

"The solution is very fast."

"The file transfers work well, the remote support and hosted solution work well."

"The ability to use mobile devices is helpful because we can support our clients from anywhere."

"The initial setup is simple."

"The tool's most valuable features are pricing and easy management."

"Splashtop Remote Support is my main product, and I use it daily. Its main function is to control systems, which is essential remotely. Additionally, it has useful features such as chat functionality, file transfer, and the ability to add notes with information about a computer or server. Despite being simple software, it is very useful and valuable."

Cons

"Policy and app deployment should be faster, as it currently takes between minutes to hours to apply, with an average of one hour."

"It's only good for a Microsoft environment."

"The reporting dashboard is really limited."

"The installation is very easy. However, to be able to configure it you will need special knowledge, such as training or self-studies to have a proper level of security. There are many settings one has to understand before being able to implement Microsoft Intune."

"Intune should be much more granular in terms of supporting more Android cellular devices."

"Microsoft Intune needs to improve the initial login process."

"The solution could improve its flexibility."

"Since the devices are configured over the Internet, whatever policy we apply from the compliance portal does not reflect immediately on the endpoint."

More Microsoft Intune cons

"The solution should add more options and tools for shortcuts, administration, etc."

"The packages that Splashtop has, tend to be a little bit confusing and should be simplified."

"The integration features could be better."

"The solution should be able to make an inventory of computers automatically."

"The phone's a little tricky to work with due to the small screen."

"Splashtop Remote Support needs to improve customization."

Pricing and Cost Advice

"The price of Intune is often included as part of a bundle with other Microsoft licenses, which makes it somewhat cheaper."

"We don't pay for Intune because it is bundled with the premium subscription to Office 365. It includes Intune and Defender. I don't have to buy two extra products to manage my enterprise."

"I would rate the price a four out of ten with ten being the most expensive."

"Intune is cost-effective as it is included in some of the Office 365 packages."

"If you're subscribing to Premium or E3, there are no additional costs for Intune, it's included."

"Existing E5 license holders for M365, Intune, and Azure, receive a free license."

"As a partner, we always look for how we can generate more revenue from a consulting point of view, but I do not see any complaints from the customer side regarding pricing, so they are satisfied with it."

"The licensing is on a yearly basis."

More Microsoft Intune pricing and cost advice

"Splashtop Remote Support is not too expensive. It costs around 800 euros per year."

"The licensing fees are less than $400 per year."

"The price of the solution is mid-ranged, although it is more cost effective than that of TeamViewer."

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Financial Services Firm

10%

Manufacturing Company

Government

Comms Service Provider

13%

Retailer

12%

Computer Software Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	116
Midsize Enterprise	46
Large Enterprise	152

No data available

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...

See all answers

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...

See all answers

What do you like most about Splashtop Remote Support?

The tool's most valuable features are pricing and easy management.

See all answers

What needs improvement with Splashtop Remote Support?

The phone's a little tricky to work with due to the small screen.

See all answers

What is your primary use case for Splashtop Remote Support?

We use it for remote support. We use it for small and medium businesses. Since we're in the States, all our businesses would be considered small and medium.

See all answers

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Product Reports

Buyer's Guide

Microsoft Intune

October 2025

Download Microsoft Intune product report

Buyer's Guide

Remote Access

September 2025

Download Splashtop Remote Support product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

Splashtop Remote Support delivers a robust set of features for MSPs, IT service providers and helpdesk professionals for unattended support of Windows and Mac computers at a great price - often 50% less than similar solutions. All packages include unlimited technicians, concurrent sessions and devices to remote from. Get fast remote access, computer and user grouping, user management, logging and secure encryption. Splashtop Remote Support Plus edition adds file transfer, remote print, chat, remote wake, remote reboot, attended support access and priority technical support. Splashtop remote access technology is trusted by more than 20 million users worldwide.

Splashtop

Sample Customers

Mitchells and Buzzers, Callaway

Toyota, AT&T, Isuzu, Goodwill

Buyer's Guide

Microsoft Intune vs. Splashtop Remote Support

September 2025

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