We performed a comparison between Microsoft Remote Desktop Services and Splashtop Remote Support based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like that it works. In most cases, it's predictable. You know what you get."
"It's simple to set up."
"I like the way it can assess our system."
"The solution is user-friendly and has a good user experience."
"The solution is now stable."
"The solution works well as a remote desktop."
"The solution has very smooth connectivity and is very user friendly."
"The most valuable feature of Microsoft Remote Desktop Services is that it scales well."
"The ability to use mobile devices is helpful because we can support our clients from anywhere."
"The solution is very fast."
"The initial setup is simple."
"The tool's most valuable features are pricing and easy management."
"Teams component can be a bit cumbersome to use. It takes some time to get it working as expected."
"In a future release, they could improve by providing more advanced technology and better buffering for if the connection is degraded or lost."
"We've had issues with security breaches."
"We find the services are not as transparent as we would like for our integration with Citrix."
"From the perspective of an IT professional, Microsoft Remote Desktop is very easy to use. However, it could be made easier to use for the end user, especially when it comes to activating it."
"There are problems with using Microsoft Teams within a virtual desktop on a mobile device."
"We face frequent disconnections."
"The solution isn't as good as the Citrix option."
"Splashtop Remote Support needs to improve customization."
"The packages that Splashtop has, tend to be a little bit confusing and should be simplified."
"The solution should add more options and tools for shortcuts, administration, etc."
"The integration features could be better."
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Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews while Splashtop Remote Support is ranked 17th in Remote Access with 4 reviews. Microsoft Remote Desktop Services is rated 8.0, while Splashtop Remote Support is rated 8.0. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of Splashtop Remote Support writes "Offers remote support and management is easy ". Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and BeyondTrust Remote Support, whereas Splashtop Remote Support is most compared with Parallels Access, TeamViewer, LogMeIn Rescue, ConnectWise ScreenConnect and Parsec. See our Microsoft Remote Desktop Services vs. Splashtop Remote Support report.
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