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Microsoft Remote Desktop Services vs TeamViewer Pilot comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
233
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Microsoft Remote Desktop Se...
Ranking in Remote Access
2nd
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
77
Ranking in other categories
Virtual Desktop Infrastructure (VDI) (5th)
TeamViewer Pilot
Ranking in Remote Access
33rd
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Gaurav Chandola - PeerSpot reviewer
We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy
Intune has many benefits from the Microsoft perspective. This solution can manage Windows 10 devices, app management, and provide security solutions. We don't need to worry about our network connection, and we'll be more secure with regular security patches and compliance. Since everything will be deployed through the internet and users will log in using the internet only, the risks have been mitigated. Security updates, security patching, and the application will be targeted from Intune. The location tracker will be available to track where the device is and the user's location. The user will be restricted from accessing certain applications using compliance policies. Conditional access policies will be based on the reason why the user needs access to the application. Microsoft Intune is one of the best products in the industry for managing Windows devices. The solution has more feature restrictions. The conditional access policies also eliminate the dependency on the on-prem network for the devices. The solution also manages our security settings and a lot of other beneficial features such as Microsoft Purview which gives us the compliance portion. We can manage all aspects of our device from a single console, including M365 services. This allows us to configure data classification types, such as public, private, internal, confidential, and highly confidential.
Mihai Dinca - PeerSpot reviewer
Easy to use with good availability and reliability
The availability is very good. It's easy to use. New users especially find it very simple. You just connect and go. The solution is stable and reliable. You can combine the Remote Desktop Services with Citrix in some form, however, not with all of the features of both. It depends on the situation.
reviewer1478331 - PeerSpot reviewer
Easy to use and allows us to conduct illustrative, VR-like presentations to customers
The most valuable feature is the ability to do a virtual reality kind of presentation where you're able to annotate scenes to illustrate what you mean when you're talking to a customer. This particular feature is the best as far as we're concerned. It's easy enough to use. We have no complaints about security.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's easy to manage."
"Microsoft Intune is easy to use, and it is able to enforce policies towards multiple devices. It is able to bring multiple classes of devices into the same security posture. I found that very useful."
"Intune saves time, and it is very easy to use. It allows us to manage applications completely."
"The Microsoft Windows Autopilot and Defender policies are the most valuable features of this solution."
"The management control feature is the most valuable."
"I like the group policy management feature, which performs application monitoring and device enrollment."
"The conditional access policies that we set up are very useful."
"I would rate the stability of Microsoft Intune nine out of ten."
"The solution is now stable."
"The technical support is good."
"The most valuable feature of Microsoft Remote Desktop Services is managing the remote desktop end user or remote server."
"The solution is easy to use."
"The solution performs well and is easy to use."
"It's almost an out of the box function once you have installed the other components."
"The solution is stable."
"The performance is one of the main features of this solution."
"Technical support has good responsiveness."
"It's easy enough to use."
 

Cons

"We would like to see the ability to use multiple personas on a device, similar to Samsung Knox, included in future updates."
"The feature that allows us to import the business application from the configuration manager to Intune is not very good at this time."
"The closest Microsoft Intune can be to GPOs, the better. There needs to be more granularity on application deployments. However, they have done better recently with the application deployments."
"Since GMS is unavailable in China, we currently rely on device administrator enrollment for managing Android devices there."
"We only have major classifications for iOS and Android, but there are different brands that have different cycles of updates. If they can fine-tune it to make it more brand-specific, that would be even better."
"Microsoft Intune's support for Mac devices is lacking and could be improved."
"Its configuration is fairly complicated. You have to do quite a bit of discovery to be able to deploy it for a customer. You have to ask them a lot of questions. So, its initial deployment is the biggest challenge. They should make it easier to deploy with the use of Wizards or something else. During the deployment stage, there could be profiles for the customers who are particularly wanting to use certain feature sets of Intune."
"Its integration with Mac and Linux devices can be better. They should provide more features similar to Windows. We should be able to manage policies within Linux and Mac machines. If we can have more granular controls for these two operating systems, it will be really helpful."
"The user interface needs improvement."
"We'd like to see more integration with other vendors."
"The administrative functionality is not enough for me."
"Its look and feel could be updated. In Azure Remote Desktop Services (RDS), which is a VDI solution, we would like to see linked clones. It is a Hyper-V solution, and it doesn't support linked clones and uses a lot of storage. That's why we don't use it. VMware has a similar solution that supports linked clones for the master image."
"It could be made simpler from a management perspective."
"The solution isn't as good as the Citrix option."
"In a future release, they could improve by providing more advanced technology and better buffering for if the connection is degraded or lost."
"The performance depends on connectivity."
"The location markings can appear incorrectly."
"It's quite power-hungry and some customers complain that it drains the batteries on their smartphones very quickly."
 

Pricing and Cost Advice

"The price of Intune is often included as part of a bundle with other Microsoft licenses, which makes it somewhat cheaper."
"The pricing is inherently reasonable, as Microsoft leverages market insights to maintain the total cost of ownership at around ninety to ninety-five percent of what would be incurred in an on-premise scenario."
"Intune's pricing is competitive. For example, the license of Blackberry's Enterprise Mobility Suite was costly, but Intune is affordable. It is included as an additional feature when you buy security enhancements for your organization. For example, let's say I have fifty users in my organization and all of them are using Microsoft cloud services, like Teams, Office 365, and OneDrive."
"Microsoft Intune has a user-based subscription model. You can go for a monthly or a yearly payment."
"We work in the charity sector, so a lot of our clients get Microsoft Premium licenses or Business Premium for free. They get ten licenses free, and a lot of our clients do not have more than ten staff members. They are getting the tool for free, so its cost is not an issue."
"It's affordable. It's cheaper if you have an Office 365, E5, or E3 subscription because everything is there."
"We have a limited budget for security investments, so Microsoft should consider reducing pricing in our region. This would make investment more viable, especially since larger businesses in other countries can afford it easily."
"The cost is somewhat on the higher side, particularly when considering certain price points, especially in markets like India."
"Microsoft Remote Desktop Services comes free as part of Microsoft Windows."
"The pricing is moderate."
"The price of Microsoft Remote Desktop Services is reasonable. The solution can come for free for some clients with certain agreements."
"The cost of the solution is low."
"The solution comes free with Microsoft Windows."
"We do not have to pay for the product."
"I would say it's expensive as there similar products available for free."
"I am aware that for Azure we do have an extra license because we are leveraging on different tenants."
"We pay for the licensing monthly."
"It is not an expensive product."
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Top Industries

By visitors reading reviews
Educational Organization
26%
Computer Software Company
11%
Financial Services Firm
7%
Government
6%
Computer Software Company
12%
Manufacturing Company
9%
Financial Services Firm
9%
Government
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Microsoft Remote Desktop Services?
I've never had an issue with it. I've always thought the pricing for RDS was reasonable.
What needs improvement with Microsoft Remote Desktop Services?
The current process I have to go through to get a Windows 11 VM up and running is difficult. Windows 10 worked a whol...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Remote Desktop Services, MS Remote Desktop Services
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Bank Alfalah Ltd.
Information Not Available
Find out what your peers are saying about Microsoft Remote Desktop Services vs. TeamViewer Pilot and other solutions. Updated: December 2024.
824,067 professionals have used our research since 2012.