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Microsoft Teams vs Zoho Cliq comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Teams
Ranking in Enterprise Social Software
2nd
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
182
Ranking in other categories
Virtual Meetings (3rd)
Zoho Cliq
Ranking in Enterprise Social Software
21st
Average Rating
8.0
Reviews Sentiment
8.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Enterprise Social Software category, the mindshare of Microsoft Teams is 6.8%, down from 14.0% compared to the previous year. The mindshare of Zoho Cliq is 1.5%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Microsoft Teams6.8%
Zoho Cliq1.5%
Other91.7%
Enterprise Social Software
 

Featured Reviews

Ayush Saxena - PeerSpot reviewer
Engineer at a comms service provider with 10,001+ employees
Collaboration has transformed daily work and supports seamless global voice communication
Microsoft Teams could be improved, especially regarding contact center solutions which have a growing need for omnichannel capabilities, integrating with external platforms such as social media and email for a unified experience. Minor improvements might include reintroducing features such as GPU options available in classic Microsoft Teams to address issues in modern Microsoft Teams related to video meetings and content sharing. Furthermore, essential information such as who started or ended recordings should be more accessible in the Microsoft Teams admin center. I rate it a nine because Microsoft Teams occasionally experiences glitches in the client, leading to missing chat history or other transient issues. The performance issues with the desktop client and the support service complexities contribute to my rating being less than perfect. I have not identified any other improvements needed for Microsoft Teams.
Anand Bala - PeerSpot reviewer
Reaserch Analyst at Zreya Wealth
Provides ease of communication and is a stable solution
We use the solution for our organization's internal and commercial communications The solution's most valuable feature is the ease of communication. We can schedule meetings without any network interruptions. It works fine on lower networks as well. They should reduce data consumption and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"SharePoint is the most important thing of the solution where you can share your data. I am also impressed with the real-time transcript feature."
"Organizing a meeting is very simple to do."
"Using the solution's screen-sharing feature, we can go through a document together and take control."
"Teams is really user-friendly and not that complex."
"The communication part has been excellent so far."
"There is a new Skype feature in Teams that is excellent."
"This solution is great for ad hoc video conferencing. It's so easy to start a meeting."
"We like it because it makes it easy to communicate, chat, make video calls, and schedule meetings with people."
"It works fine on lower networks as well."
 

Cons

"One thing that could be improved is the auto-correction feature. When we type, we often send messages with spelling errors. While there is an edit feature to correct these mistakes, I think spelling-checking capabilities could still be improved."
"With respect to security, there needs to be more work done."
"I don't know how to upgrade some features for integration. It is difficult when it comes to integration with other platforms in some organizations."
"The user interface is slightly weak in Microsoft Teams and could be improved."
"The solution should fix the ease of use directly outside of the office environment. Right now, unless I'm at my office desktop, it's hard to access it."
"Inability to see large numbers of participants."
"Whiteboard should be standard rather than an app."
"Everything is running smoothly, and I’m still exploring more features. As for improvements, I think it could be more user-friendly and integrate better with third-party software, like Zoom and other video conferencing tools."
"They should reduce data consumption and improve network connection for video calls."
 

Pricing and Cost Advice

"The product's pro accounts are cheap."
"The tool's price is high. We purchase Microsoft Office 365 on per user basis and we get support also on that basis."
"In our experience, pricing may differ from country to country, with some regions offering more favorable rates due to local payment arrangements."
"The standalone license is not cheap."
"The tool is cheaper than Google Meet. I rate it a three out of four."
"I would rate the solution's pricing a five out of ten."
"Microsoft Teams is expensive compared to other solutions."
"Microsoft Teams comes free if you're using it in an organization."
"It is a cost-efficient solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Outsourcing Company
11%
Construction Company
11%
Manufacturing Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business66
Midsize Enterprise46
Large Enterprise77
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Teams?
From an organizational point of view, the pricing and setup costs for Microsoft Teams are right, especially since it integrates all the new technologies coming to market, including AI and various A...
What needs improvement with Microsoft Teams?
One issue is that now it requires the presenter to initiate the meeting. Previously, anyone could quickly become a presenter, but now I have to ask or request for the presentation. This can cause p...
What is your primary use case for Microsoft Teams?
I have been using Microsoft Teams for more than ten years, and it is one of the key communication tools in my organization. I use it for my personal purposes as well. For any kind of communications...
Ask a question
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Also Known As

MS Teams
No data available
 

Overview

 

Sample Customers

Honeywll, AIRFRANCE, AccuWeather, Lilly
GameVision, CRCC Asia, Purolite, FundsIndia, GPSS, europebet
Find out what your peers are saying about Slack, Microsoft, Atlassian and others in Enterprise Social Software. Updated: October 2026.
919,809 professionals have used our research since 2012.