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Microsoft Teams vs Zoho Cliq comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Teams
Ranking in Enterprise Social Software
2nd
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
181
Ranking in other categories
Virtual Meetings (3rd)
Zoho Cliq
Ranking in Enterprise Social Software
21st
Average Rating
8.0
Reviews Sentiment
8.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Enterprise Social Software category, the mindshare of Microsoft Teams is 6.8%, down from 11.8% compared to the previous year. The mindshare of Zoho Cliq is 1.5%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Microsoft Teams6.8%
Zoho Cliq1.5%
Other91.7%
Enterprise Social Software
 

Featured Reviews

Ayush Saxena - PeerSpot reviewer
Engineer at a comms service provider with 10,001+ employees
Collaboration has transformed daily work and supports seamless global voice communication
Microsoft Teams could be improved, especially regarding contact center solutions which have a growing need for omnichannel capabilities, integrating with external platforms such as social media and email for a unified experience. Minor improvements might include reintroducing features such as GPU options available in classic Microsoft Teams to address issues in modern Microsoft Teams related to video meetings and content sharing. Furthermore, essential information such as who started or ended recordings should be more accessible in the Microsoft Teams admin center. I rate it a nine because Microsoft Teams occasionally experiences glitches in the client, leading to missing chat history or other transient issues. The performance issues with the desktop client and the support service complexities contribute to my rating being less than perfect. I have not identified any other improvements needed for Microsoft Teams.
Anand Bala - PeerSpot reviewer
Reaserch Analyst at Zreya Wealth
Provides ease of communication and is a stable solution
We use the solution for our organization's internal and commercial communications The solution's most valuable feature is the ease of communication. We can schedule meetings without any network interruptions. It works fine on lower networks as well. They should reduce data consumption and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Since we started using it, our productivity has increased and we are very coordinated with each team member."
"SharePoint is the most important thing of the solution where you can share your data. I am also impressed with the real-time transcript feature."
"I believe there has been a return on investment because Teams has seamlessly allowed us to continue to do our work over the lockdown period."
"The instant messaging and video meeting features in Microsoft Teams improve my productivity the most. Instant messaging allows for faster responses compared to email. With many colleagues working remotely, video meetings are often the only way to connect. I could even participate in my last meeting while driving to another city. Having meetings, with some people in a meeting room and others joining remotely, is also very useful."
"There is a new Skype feature in Teams that is excellent."
"The most valuable feature of the solution is its newest rolled-out feature, called the town hall meeting feature."
"Teams is fully integrated with our teams, culture, and behaviors."
"It's easy to share information and upload and download files on Microsoft Teams."
"It works fine on lower networks as well."
 

Cons

"One issue is that now it requires the presenter to initiate the meeting."
"I'd like Microsoft to start adding more AI functionality into Teams."
"There are some issues with stability."
"The biggest issue is web content."
"The solution could be lighter in terms of storage performance."
"Adding and integrating more apps like SharePoint on Microsoft Teams is making the solution very slow."
"People might think it is too complicated or that it looks too complicated at the beginning."
"The setup of Microsoft Teams is not very easy, with occasional issues in driver installation and browser compatibility."
"They should reduce data consumption and improve network connection for video calls."
 

Pricing and Cost Advice

"Pricing is free to a threshold and then after that you have to license per user."
"The product is expensive."
"We are satisfied with the price of this solution."
"There is a need to pay for the licensing... I know that the payments are made on a yearly basis...There are no extra costs in addition to the standard licensing."
"The tool's price is high. We purchase Microsoft Office 365 on per user basis and we get support also on that basis."
"If you have content that requires more security and you want to use it in a more secure manner, with more protection, then it will come at a higher cost."
"Its pricing is reasonable."
"It is moderately expensive than other Microsoft products."
"It is a cost-efficient solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Outsourcing Company
12%
Construction Company
11%
Manufacturing Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business66
Midsize Enterprise46
Large Enterprise77
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Teams?
From an organizational point of view, the pricing and setup costs for Microsoft Teams are right, especially since it integrates all the new technologies coming to market, including AI and various A...
What needs improvement with Microsoft Teams?
One issue is that now it requires the presenter to initiate the meeting. Previously, anyone could quickly become a presenter, but now I have to ask or request for the presentation. This can cause p...
What is your primary use case for Microsoft Teams?
My primary use case for Microsoft Teams is day-to-day communication and collaboration with colleagues across different teams and locations. I use it for chats, virtual meetings, sharing documents a...
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Also Known As

MS Teams
No data available
 

Overview

 

Sample Customers

Honeywll, AIRFRANCE, AccuWeather, Lilly
GameVision, CRCC Asia, Purolite, FundsIndia, GPSS, europebet
Find out what your peers are saying about Slack, Microsoft, Atlassian and others in Enterprise Social Software. Updated: October 2026.
920,939 professionals have used our research since 2012.