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Microsoft Teams vs Zoho Cliq comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Teams
Ranking in Enterprise Social Software
2nd
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
181
Ranking in other categories
Virtual Meetings (3rd)
Zoho Cliq
Ranking in Enterprise Social Software
21st
Average Rating
8.0
Reviews Sentiment
8.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Enterprise Social Software category, the mindshare of Microsoft Teams is 6.8%, down from 11.8% compared to the previous year. The mindshare of Zoho Cliq is 1.5%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Microsoft Teams6.8%
Zoho Cliq1.5%
Other91.7%
Enterprise Social Software
 

Featured Reviews

Ayush Saxena - PeerSpot reviewer
Engineer at a comms service provider with 10,001+ employees
Collaboration has transformed daily work and supports seamless global voice communication
Microsoft Teams could be improved, especially regarding contact center solutions which have a growing need for omnichannel capabilities, integrating with external platforms such as social media and email for a unified experience. Minor improvements might include reintroducing features such as GPU options available in classic Microsoft Teams to address issues in modern Microsoft Teams related to video meetings and content sharing. Furthermore, essential information such as who started or ended recordings should be more accessible in the Microsoft Teams admin center. I rate it a nine because Microsoft Teams occasionally experiences glitches in the client, leading to missing chat history or other transient issues. The performance issues with the desktop client and the support service complexities contribute to my rating being less than perfect. I have not identified any other improvements needed for Microsoft Teams.
Anand Bala - PeerSpot reviewer
Reaserch Analyst at Zreya Wealth
Provides ease of communication and is a stable solution
We use the solution for our organization's internal and commercial communications The solution's most valuable feature is the ease of communication. We can schedule meetings without any network interruptions. It works fine on lower networks as well. They should reduce data consumption and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is more convenient than taking a plane to Australia. Going to Australia can take around two days. The tool is much quicker. The video conferencing feature has improved our productivity."
"The most valuable features are that it is an all-in-one platform, making it very easy for collaboration with your core employees."
"The transcription feature is great."
"I am impressed with the tool's integration with SharePoint where we can access it with a single click from the platform. The solution is available in web and mobile versions so it gives a seamless experience when we move from one device to another. Especially when you're on the calls, you don't need to get out of one device, and then log in to another, and then join that meeting. You need to just switch."
"The feature I find to be the most valuable is the integration with document management capabilities and video conferencing, screen sharing, etc."
"It has allowed for collaboration during the COVID-19 situation (work from home)."
"It's mainly the integration of everything document-wise and the consistency that I really liked within Microsoft Teams."
"The group chat is very good."
"It works fine on lower networks as well."
 

Cons

"We had some upstream outages which impacted collaboration."
"With respect to security, there needs to be more work done."
"I look forward to AI-based features in future releases."
"The UI can be further improved upon. When I used to use Skype, Skype was a small window that opened on your desktop. With Teams, when you use it, it occupies your full screen just like if you were in Word or Excel. Skype worked more like an app, which I preferred. I liked being able to use it in a minimized screen. If Teams could emulate that a bit, it would be a better user experience."
"One thing that needs improvement in the solution is licensing tools within the application, preferably on a per-user basis. Also, it would be great if the contacts list could be synced between it and Outlook. If I receive an email in Outlook, I can easily create a meeting with that person's credentials. But I must manually find and enter their email address in Microsoft Teams. It's a small thing, but it can be frustrating."
"Teams doesn't always sync to show as Do Not Disturb during Outlook meetings."
"Improvements could be made in utilizing AI features, such as getting a transcript of meetings."
"The solution is very expensive and I won't be able to afford it personally."
"They should reduce data consumption and improve network connection for video calls."
 

Pricing and Cost Advice

"The solution's pricing is average."
"Its pricing is reasonable."
"I would rate the solution's pricing a nine out of ten."
"My understanding is that there are licensing fees, but I'm not sure how much they might be."
"The solution's pricing is average."
"I rate the pricing as a five on a scale of one to ten, where one is cheap, and ten is expensive."
"I would rate the product's pricing an eight out of ten."
"We get the solution on a corporate plan, where everything is included."
"It is a cost-efficient solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Outsourcing Company
12%
Construction Company
11%
Manufacturing Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business66
Midsize Enterprise46
Large Enterprise77
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Teams?
My experience with pricing, setup cost, and licensing was great with nothing negative to report.
What needs improvement with Microsoft Teams?
Microsoft Teams is really perfect as it is. I would suggest upgrading the possibility for customization, but overall it is good.
What is your primary use case for Microsoft Teams?
My main use cases for Microsoft Teams are communication, daily communication, collaboration, meetings, and storage. A specific example of how I use Microsoft Teams for daily communication or collab...
Ask a question
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Also Known As

MS Teams
No data available
 

Overview

 

Sample Customers

Honeywll, AIRFRANCE, AccuWeather, Lilly
GameVision, CRCC Asia, Purolite, FundsIndia, GPSS, europebet
Find out what your peers are saying about Slack, Microsoft, Atlassian and others in Enterprise Social Software. Updated: October 2026.
921,714 professionals have used our research since 2012.