No more typing reviews! Try our Samantha, our new voice AI agent.

Microsoft Teams vs Zoho Cliq comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Teams
Ranking in Enterprise Social Software
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
181
Ranking in other categories
Virtual Meetings (3rd)
Zoho Cliq
Ranking in Enterprise Social Software
21st
Average Rating
8.0
Reviews Sentiment
8.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Enterprise Social Software category, the mindshare of Microsoft Teams is 6.8%, down from 14.0% compared to the previous year. The mindshare of Zoho Cliq is 1.5%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Microsoft Teams6.8%
Zoho Cliq1.5%
Other91.7%
Enterprise Social Software
 

Featured Reviews

Ayush Saxena - PeerSpot reviewer
Engineer at a comms service provider with 10,001+ employees
Collaboration has transformed daily work and supports seamless global voice communication
Microsoft Teams could be improved, especially regarding contact center solutions which have a growing need for omnichannel capabilities, integrating with external platforms such as social media and email for a unified experience. Minor improvements might include reintroducing features such as GPU options available in classic Microsoft Teams to address issues in modern Microsoft Teams related to video meetings and content sharing. Furthermore, essential information such as who started or ended recordings should be more accessible in the Microsoft Teams admin center. I rate it a nine because Microsoft Teams occasionally experiences glitches in the client, leading to missing chat history or other transient issues. The performance issues with the desktop client and the support service complexities contribute to my rating being less than perfect. I have not identified any other improvements needed for Microsoft Teams.
Anand Bala - PeerSpot reviewer
Reaserch Analyst at Zreya Wealth
Provides ease of communication and is a stable solution
We use the solution for our organization's internal and commercial communications The solution's most valuable feature is the ease of communication. We can schedule meetings without any network interruptions. It works fine on lower networks as well. They should reduce data consumption and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can build a team with a group of people and upload documents."
"Microsoft has delivered integrated tools and collaborative capabilities that continue to strengthen and bring great value to Teams."
"The features of Microsoft Teams I find most useful for team productivity are mainly the screen sharing feature, along with recordings and automatically generated transcripts when we do recording."
"Message and chat retention is a valuable feature."
"The Audio Call feature is its most valuable feature."
"They are building out a lot of Office 365 apps and the integration with everything is great."
"The most valuable features are that it is an all-in-one platform, making it very easy for collaboration with your core employees."
"Team sharing is really cool. It's great to have remote access, document sharing, and collaboration during calls and meetings."
"It works fine on lower networks as well."
 

Cons

"The solution needs to be more stable. I have found Zoom to be more stable than Teams."
"There needs to be a robust change management platform that offers training to keep the user community aware of upcoming updates and features."
"The solution's security features could be improved."
"Sometimes Avaya is required for Teams to work well on phones."
"The desktop and mobile apps are quite different."
"I'd like to see better document-sharing capabilities. Sharing multiple documents during a meeting can take time, especially on Mac. On Windows, you can switch shared content on the fly, but on Mac, I often have to stop sharing and then choose another window to share."
"There's a feature that can send a notification to Team's channel, but I think there's no way to have it escalated on something like that."
"The tool lacks AI. We will require AI in the solution to be able to integrate with all other tools."
"They should reduce data consumption and improve network connection for video calls."
 

Pricing and Cost Advice

"I would rate the solution's pricing a nine out of ten."
"The pricing for Teams is very competitive."
"Microsoft Teams is a cheap solution."
"We are using the free version of the solutions."
"The product is expensive."
"The solution is priced high."
"The standalone license is not cheap."
"If you have content that requires more security and you want to use it in a more secure manner, with more protection, then it will come at a higher cost."
"It is a cost-efficient solution."
report
Use our free recommendation engine to learn which Enterprise Social Software solutions are best for your needs.
915,325 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
12%
Outsourcing Company
12%
Manufacturing Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business66
Midsize Enterprise46
Large Enterprise76
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Teams?
From an organizational point of view, the pricing and setup costs for Microsoft Teams are right, especially since it integrates all the new technologies coming to market, including AI and various A...
What needs improvement with Microsoft Teams?
One issue is that now it requires the presenter to initiate the meeting. Previously, anyone could quickly become a presenter, but now I have to ask or request for the presentation. This can cause p...
What is your primary use case for Microsoft Teams?
I have been using Microsoft Teams for more than ten years, and it is one of the key communication tools in my organization. I use it for my personal purposes as well. For any kind of communications...
Ask a question
Earn 20 points
 

Also Known As

MS Teams
No data available
 

Overview

 

Sample Customers

Honeywll, AIRFRANCE, AccuWeather, Lilly
GameVision, CRCC Asia, Purolite, FundsIndia, GPSS, europebet
Find out what your peers are saying about Slack, Microsoft, Atlassian and others in Enterprise Social Software. Updated: September 2026.
915,325 professionals have used our research since 2012.