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Microsoft Teams vs Zoho Cliq comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Teams
Ranking in Enterprise Social Software
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
181
Ranking in other categories
Virtual Meetings (3rd)
Zoho Cliq
Ranking in Enterprise Social Software
21st
Average Rating
8.0
Reviews Sentiment
8.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Enterprise Social Software category, the mindshare of Microsoft Teams is 6.8%, down from 14.0% compared to the previous year. The mindshare of Zoho Cliq is 1.5%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Microsoft Teams6.8%
Zoho Cliq1.5%
Other91.7%
Enterprise Social Software
 

Featured Reviews

Ayush Saxena - PeerSpot reviewer
Engineer at a comms service provider with 10,001+ employees
Collaboration has transformed daily work and supports seamless global voice communication
Microsoft Teams could be improved, especially regarding contact center solutions which have a growing need for omnichannel capabilities, integrating with external platforms such as social media and email for a unified experience. Minor improvements might include reintroducing features such as GPU options available in classic Microsoft Teams to address issues in modern Microsoft Teams related to video meetings and content sharing. Furthermore, essential information such as who started or ended recordings should be more accessible in the Microsoft Teams admin center. I rate it a nine because Microsoft Teams occasionally experiences glitches in the client, leading to missing chat history or other transient issues. The performance issues with the desktop client and the support service complexities contribute to my rating being less than perfect. I have not identified any other improvements needed for Microsoft Teams.
Anand Bala - PeerSpot reviewer
Reaserch Analyst at Zreya Wealth
Provides ease of communication and is a stable solution
We use the solution for our organization's internal and commercial communications The solution's most valuable feature is the ease of communication. We can schedule meetings without any network interruptions. It works fine on lower networks as well. They should reduce data consumption and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"When comparing similar solutions, there aren't many differences between them, but the best feature I would highlight is the quality and stability of their platform."
"The most valuable feature of Microsoft Teams is that I can attach files in any format."
"I am part of the pre-sales team. The solution helps me to pass collected information to customers through meetings."
"Team sharing is really cool. It's great to have remote access, document sharing, and collaboration during calls and meetings."
"The most valuable features are visual and audio, as they are very clear with no interruptions."
"Using the solution's screen-sharing feature, we can go through a document together and take control."
"Microsoft Teams has helped us improve collaboration through the use of chats, as well as conferencing, voice calls, knowledge management, and maintaining a repository."
"The product is more convenient than taking a plane to Australia. Going to Australia can take around two days. The tool is much quicker. The video conferencing feature has improved our productivity."
"It works fine on lower networks as well."
 

Cons

"There are some issues with stability."
"The remote control needs some improvement."
"The way we test the audio devices must be improved."
"They should include AI features in the solution."
"The biggest issue with Microsoft Teams is switching identities, especially when communicating with external organizations."
"I think the solution would be improved by giving people the ability to call into meetings."
"I have faced issues with connection. Maybe, it's an issue from my side. The company accounts in Teams has some issues as well. I could not establish calls with certain domains, and then the product asked me to buy a professional account. The problem with Teams is that they are split between professional or company accounts and personal accounts. It's not very clear how you can go from one to another. That's the main issue with teams."
"The chat option in the Teams tab is not very helpful. We don't use it very often. There is also an expiration on the recordings. It would be useful to not have a time limit."
"They should reduce data consumption and improve network connection for video calls."
 

Pricing and Cost Advice

"The challenge with Microsoft's licensing model is that the prices are on the higher side, especially for companies that have more users where spending a lot on licenses may be required."
"It is expensive."
"If you have content that requires more security and you want to use it in a more secure manner, with more protection, then it will come at a higher cost."
"The solution is affordable."
"I rate the tool's pricing a six out of ten. Its pricing is fixed."
"The pricing for Teams is very competitive."
"Microsoft Teams’s pricing is low."
"The tool's price is part of MS Office 365 and I would rate its pricing five out of ten. The tool's licensing costs are monthly."
"It is a cost-efficient solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Outsourcing Company
12%
Construction Company
11%
Manufacturing Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business66
Midsize Enterprise46
Large Enterprise76
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Teams?
From an organizational point of view, the pricing and setup costs for Microsoft Teams are right, especially since it integrates all the new technologies coming to market, including AI and various A...
What needs improvement with Microsoft Teams?
One issue is that now it requires the presenter to initiate the meeting. Previously, anyone could quickly become a presenter, but now I have to ask or request for the presentation. This can cause p...
What is your primary use case for Microsoft Teams?
I have been using Microsoft Teams for more than ten years, and it is one of the key communication tools in my organization. I use it for my personal purposes as well. For any kind of communications...
Ask a question
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Also Known As

MS Teams
No data available
 

Overview

 

Sample Customers

Honeywll, AIRFRANCE, AccuWeather, Lilly
GameVision, CRCC Asia, Purolite, FundsIndia, GPSS, europebet
Find out what your peers are saying about Slack, Microsoft, Atlassian and others in Enterprise Social Software. Updated: October 2026.
918,957 professionals have used our research since 2012.