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Microsoft Teams vs Zoho Cliq comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Teams
Ranking in Enterprise Social Software
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
181
Ranking in other categories
Virtual Meetings (3rd)
Zoho Cliq
Ranking in Enterprise Social Software
21st
Average Rating
8.0
Reviews Sentiment
8.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Enterprise Social Software category, the mindshare of Microsoft Teams is 6.8%, down from 14.0% compared to the previous year. The mindshare of Zoho Cliq is 1.5%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Microsoft Teams6.8%
Zoho Cliq1.5%
Other91.7%
Enterprise Social Software
 

Featured Reviews

Ayush Saxena - PeerSpot reviewer
Engineer at a comms service provider with 10,001+ employees
Collaboration has transformed daily work and supports seamless global voice communication
Microsoft Teams could be improved, especially regarding contact center solutions which have a growing need for omnichannel capabilities, integrating with external platforms such as social media and email for a unified experience. Minor improvements might include reintroducing features such as GPU options available in classic Microsoft Teams to address issues in modern Microsoft Teams related to video meetings and content sharing. Furthermore, essential information such as who started or ended recordings should be more accessible in the Microsoft Teams admin center. I rate it a nine because Microsoft Teams occasionally experiences glitches in the client, leading to missing chat history or other transient issues. The performance issues with the desktop client and the support service complexities contribute to my rating being less than perfect. I have not identified any other improvements needed for Microsoft Teams.
Anand Bala - PeerSpot reviewer
Reaserch Analyst at Zreya Wealth
Provides ease of communication and is a stable solution
We use the solution for our organization's internal and commercial communications The solution's most valuable feature is the ease of communication. We can schedule meetings without any network interruptions. It works fine on lower networks as well. They should reduce data consumption and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our company is moving from their Skype for Business to Teams, and I've seen it, looked at it, used it, and somewhat enjoyed the UI; Teams has been very friendly, and I have no qualms about going to Teams from Skype."
"The most valuable feature of Microsoft Teams is its UI...It is a stable solution."
"The most valuable feature of Microsoft Teams is its video calling feature which makes it easier to work on the solution."
"Microsoft support is excellent, offering instantaneous assistance through either robo support or live personnel."
"The tool is simple to use."
"It's great for meetings and even hybrid classes, for example, where the teacher has students attending in person and online at the same time. It's really convenient for that too, and I like that you can easily share presentations."
"All of the solution's features are useful since we use it for saving data, chatting, meeting, and all such purposes."
"Team sharing is really cool. It's great to have remote access, document sharing, and collaboration during calls and meetings."
"It works fine on lower networks as well."
 

Cons

"If I could completely eliminate Outlook and only use Teams, that would help me immensely. Productivity would increase drastically and many of our team members would be more efficient in our day-to-day, as we would be living primarily in a single tool."
"It may be a little daunting to learn and is still a tool in development."
"They could enhance the product's stability and integration features."
"With respect to security, there needs to be more work done."
"Microsoft Teams has a limitation on the number of people, which could be increased."
"The product's support can be better."
"The user interface could be improved, it's a bit tedious that you cannot move around within the solution without closing what you are in the middle of."
"Since Microsoft Teams is a typical Microsoft product, inviting guest users to the conversation can be problematic if they're not in the active directory."
"They should reduce data consumption and improve network connection for video calls."
 

Pricing and Cost Advice

"The tool's price is high and I would rate it an eight out of ten."
"I would rate the solution's pricing a five out of ten."
"If you have clients who do not have a computer and are joining with their phones it's an additional fee of $5.00 per user."
"It is affordable because it also includes the licenses on Microsoft Word, Microsoft Office and SharePoint."
"The solution is affordable."
"Microsoft Teams’s pricing is low."
"I rate the tool's pricing a six out of ten. Its pricing is fixed."
"The tool's price is high. We purchase Microsoft Office 365 on per user basis and we get support also on that basis."
"It is a cost-efficient solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Construction Company
12%
Outsourcing Company
11%
Manufacturing Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business66
Midsize Enterprise46
Large Enterprise76
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Teams?
From an organizational point of view, the pricing and setup costs for Microsoft Teams are right, especially since it integrates all the new technologies coming to market, including AI and various A...
What needs improvement with Microsoft Teams?
One issue is that now it requires the presenter to initiate the meeting. Previously, anyone could quickly become a presenter, but now I have to ask or request for the presentation. This can cause p...
What is your primary use case for Microsoft Teams?
I have been using Microsoft Teams for more than ten years, and it is one of the key communication tools in my organization. I use it for my personal purposes as well. For any kind of communications...
Ask a question
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Also Known As

MS Teams
No data available
 

Overview

 

Sample Customers

Honeywll, AIRFRANCE, AccuWeather, Lilly
GameVision, CRCC Asia, Purolite, FundsIndia, GPSS, europebet
Find out what your peers are saying about Slack, Microsoft, Atlassian and others in Enterprise Social Software. Updated: October 2026.
916,240 professionals have used our research since 2012.