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Moogsoft vs OpenText Operations Bridge comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 29, 2024
 

Categories and Ranking

Moogsoft
Ranking in IT Operations Analytics
6th
Average Rating
7.6
Number of Reviews
15
Ranking in other categories
IT Infrastructure Monitoring (25th), AIOps (7th)
OpenText Operations Bridge
Ranking in IT Operations Analytics
10th
Average Rating
7.8
Number of Reviews
44
Ranking in other categories
Event Monitoring (8th), Cloud Monitoring Software (34th)
 

Mindshare comparison

As of November 2024, in the IT Operations Analytics category, the mindshare of Moogsoft is 5.4%, down from 6.0% compared to the previous year. The mindshare of OpenText Operations Bridge is 3.3%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Operations Analytics
 

Featured Reviews

Michael Wenn - PeerSpot reviewer
Jun 10, 2024
Provides strong event correlation features, but its initial setup should be made easier
The solution's integrations are out of the box, and it is easy to integrate the tool with many technologies through its APIs. Moogsoft is always deployed on the cloud. Since it's a SaaS-based solution, it's cloud-delivered but also deploys to a hybrid or on-premises situation. The solution attaches itself to any environment size, but it's delivered via SaaS. The solution has room for improvement, but it's a pretty good technology. It does very well in delivering a big impact for businesses. Now, since it's owned by Dell and has the financial backing, it'll go from strength to strength. It's built by two very experienced co-founders who have used this type of technology before and were very much ahead of the curve. I'm still implementing the solution, and it is a platform that can deliver to something as big as HSBC. Overall, I rate the solution a seven out of ten.
Volodymyr Bondarchuk - PeerSpot reviewer
Nov 29, 2022
Has instrument analysis and anomaly control features that help indicate root causes and problems with your infrastructure
I have experience with other solutions apart from Micro Focus Operations Bridge, for example, NetIQ Operations Center and NetIQ AppManager. I also have experience with network performance monitoring solutions, for example, Microsoft SCOM, and some open-source products, such as Nagios and Zabbix. What makes Micro Focus Operations Bridge better than others is that it works as an umbrella and includes different models for different types of monitoring. At the same time, an open-source product does not give you this kind of functionality. Instead, an open-source product only gives you classic monitoring functionalities in some areas of network performance but not for all areas of monitoring solutions or infrastructure. Microsoft SCOM, at the moment, has many new features, and it's similar to Micro Focus which focuses on network performance and traffic monitoring, so my company uses it together with Micro Focus for monitoring.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product currently seems to be a few steps ahead of the competition."
"The Event Management feature is quite valuable."
"The operations are familiar with how to use Moogsoft, so they are keeping it."
"The AI component allows you to check previous cases and diagnose problems easily."
"I find the unsupervised learning algorithms for noise reduction particularly valuable. The algorithm's ability to identify and reduce noise is a feature we initially liked. The anomaly detection feature is excellent for maintaining system uptime as it helps identify problems quickly."
"The solution is extremely helpful with correlating IP failures and it has a very good sort of flow chart of IP systems. For example, if you see a failure in system A, you can track it down to the system causing the issue. This is a very handy feature."
"Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically convert alarms directly into tickets or incidents, Moogsoft adds a middle layer where multiple alarms can be aggregated into one incident. Moogsoft's strong AI capabilities also allow it to correlate similar alarms automatically based on past experiences."
"I like the prediction features."
"OpsBridge has good event correlation facilities and root-cause identification algorithms."
"It's a very good product overall."
"The most valuable feature is that everything can be consolidated into one dashboard."
"It allows us to build dashboards for individual parts of the business. Our team members appreciate that they can just get a view of their part of the world without having to worry about anyone else's."
"The broad integration possibilities, I'd say, with any kind of product, are probably the most valuable feature."
"We haven't faced any stability issues. There hasn't been any crashes or glitches."
"You can create an application topology that shows relationships between different components."
"The integration with the ticketing tool makes sure that there is a record for every issue."
 

Cons

"I would like to see more integrations. It is rather difficult to install the enterprise systems with the agents."
"They are very much dependent on open-source technologies like RabbitMQ message bus. They are using open-source databases, Apache Tomcat, NGINX. If we face any issues with Apache Tomcat or the RabbitMQ message bus, then we do not get support from them. We have to troubleshoot it ourselves."
"They should consider including Chatbot."
"Some additional API interfacing would be great to enable getting the data out of AIOps programmatically."
"I would like to see how Moogsoft integrates with the multi-cloud and brings out a single pane of glass, to see everything on one screen."
"The product roadmap doesn't align with our roadmap."
"It is taking a long time to set it up and could do more to roll out quickly."
"I would like to see additional reports or information on the dashboard that includes metrics about CPU usage and memory."
"Installing and upgrading the HPOM and Operations Agent software is not always easy and the process can be quite fragile. Once it is running, it is very quick and stable, but an upgrade can quite easily break something or terminate unexpectedly."
"The solution is overall "heavy", requiring multiple servers, even without HA."
"The setup process can get a little bit complex."
"The price is quite expensive, and because of this, we may try another solution."
"The initial setup is a little bit complex."
"The service takes a very long time to start and it requires a lot of resources."
"Implementation could be improved."
"It is a very complicated product. It's difficult to manage. Nowadays, products are very easy to manage, deploy, and integrate, but Operations Bridge is very complicated to manage."
 

Pricing and Cost Advice

"As for pricing, Moogsoft recently updated their pricing model, and we're still evaluating it. It's an area where clarity is needed with the new alert-based pricing model."
"It's a very cost-effective and competitive product."
"The solution is very good from a business impact point of view, but it's quite expensive because it's an enterprise-grade solution."
"When compared to other solutions, it is quite good."
"Moogsoft's licensing is consumption-based, so the price may increase depending on the environment."
"The licensing cost for this solution is approximately $1,000 USD."
"Setup costs can be high depending on the partner, but it is worth it."
"The cost is very high."
"It is competitive."
"Pricing is very flexible and depends on the modules selected as per the requirement."
"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."
"The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
14%
Manufacturing Company
10%
Energy/Utilities Company
6%
Manufacturing Company
20%
Financial Services Firm
20%
Computer Software Company
10%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Moogsoft?
Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically...
What needs improvement with Moogsoft?
The product roadmap doesn't align with our roadmap. We need more frequent updates and a total in-house hosted solution. They need to enhance the admin module, provide more analytics capabilities, a...
What is your experience regarding pricing and costs for Micro Focus Operations Bridge?
The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices a...
 

Also Known As

No data available
Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics
 

Learn More

 

Overview

 

Sample Customers

RetailNext
GE Money Bank, Bank AlJazira, Tech Mahindra
Find out what your peers are saying about Moogsoft vs. OpenText Operations Bridge and other solutions. Updated: October 2024.
815,854 professionals have used our research since 2012.