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Moogsoft vs SolarWinds NPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Moogsoft
Ranking in IT Infrastructure Monitoring
32nd
Average Rating
7.6
Reviews Sentiment
5.9
Number of Reviews
15
Ranking in other categories
IT Operations Analytics (8th), AIOps (12th)
SolarWinds NPM
Ranking in IT Infrastructure Monitoring
5th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
157
Ranking in other categories
Network Monitoring Software (4th), Cloud Monitoring Software (6th)
 

Mindshare comparison

As of February 2025, in the IT Infrastructure Monitoring category, the mindshare of Moogsoft is 1.2%, down from 1.3% compared to the previous year. The mindshare of SolarWinds NPM is 3.9%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Michael Wenn - PeerSpot reviewer
Provides strong event correlation features, but its initial setup should be made easier
The solution's integrations are out of the box, and it is easy to integrate the tool with many technologies through its APIs. Moogsoft is always deployed on the cloud. Since it's a SaaS-based solution, it's cloud-delivered but also deploys to a hybrid or on-premises situation. The solution attaches itself to any environment size, but it's delivered via SaaS. The solution has room for improvement, but it's a pretty good technology. It does very well in delivering a big impact for businesses. Now, since it's owned by Dell and has the financial backing, it'll go from strength to strength. It's built by two very experienced co-founders who have used this type of technology before and were very much ahead of the curve. I'm still implementing the solution, and it is a platform that can deliver to something as big as HSBC. Overall, I rate the solution a seven out of ten.
MohitKumar - PeerSpot reviewer
High-level, comprehensive, and proactive monitoring in a user-friendly interface
The solution needs to integrate with additional SDN technologies that are part of the hyper market. The solution supports many vendors by default and just included Meraki SDN with the new release, but continued expansion is important. We created a custom method to pair with unsupported vendors but that can produce a lag in performance so future releases should expand SDN support. The solution does a good job of automating features but could expand that even more.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The operations are familiar with how to use Moogsoft, so they are keeping it."
"I like the prediction features."
"The product currently seems to be a few steps ahead of the competition."
"The Event Management feature is quite valuable."
"Moogsoft's most valuable features are event management, correlation, and observability."
"The AI component allows you to check previous cases and diagnose problems easily."
"The tool's event correlation and AI are its strongest parts."
"Moogsoft is easily deployable and ready to use."
"I like SolarWinds support because it's 24/7. You describe your issues, your situation and maybe two or three hours later you can discuss a solution with a technical engineer."
"It is very extensible with 'SWQL' and APIs to where we are beginning to integrate it with network automation."
"The interface is user-friendly, making it easy to use."
"Reporting tools are a great feature along with the ability to create customized reports for you"
"The solution is stable and reliable."
"I love the GUI. Almost everything is accessible through the web interface. It is very user-friendly. It is easy to drag and drop resources wherever you want them."
"We can proactively fix historical issues, so we won't face those problems in future."
"The most valuable features in SolarWinds NPM are the network search and diagnostic tools."
 

Cons

"The solution's initial setup is complex, and it should be made easier."
"The product roadmap doesn't align with our roadmap."
"Some additional API interfacing would be great to enable getting the data out of AIOps programmatically."
"I would like to see how Moogsoft integrates with the multi-cloud and brings out a single pane of glass, to see everything on one screen."
"The unsupervised learning algorithms in Moogsoft are valuable, but the learning processes, run book creation, and neural feedback areas could be improved."
"They should consider including Chatbot."
"The tool needs to improve its support. It appears that the support responsiveness from Moogsoft is not aligned with the severity of the incident. Instead of proactively addressing issues, customers have to chase Moogsoft for resolution. In Moogsoft, unlike other tools like Splunk, the process follows a step-by-step sequence. You need to start each process in a specific order, typically following a sequence."
"I would like to see more integrations. It is rather difficult to install the enterprise systems with the agents."
"Better offline license management. I’ve had to get in touch with customer support several times simply to remove an expired license from our NPM servers."
"The price of the solution can be improved."
"This solution would benefit from expanding on the capabilities within the API."
"It is not that stable. As a Windows software, I have seen issues with SolarWinds. The performance is slow."
"I would like to have a Syslog server module for this product. That would make the solution better."
"We are looking to change away from this solution because of the documentation and the solution doesn't have enough integration in our country. The documentation is too weak."
"The initial setup of SolarWinds NPM is complex, and I find it challenging."
"It has covered everything, so no improvement is required at their end. The only thing is the price."
 

Pricing and Cost Advice

"The solution is very good from a business impact point of view, but it's quite expensive because it's an enterprise-grade solution."
"Moogsoft's licensing is consumption-based, so the price may increase depending on the environment."
"It's a very cost-effective and competitive product."
"As for pricing, Moogsoft recently updated their pricing model, and we're still evaluating it. It's an area where clarity is needed with the new alert-based pricing model."
"When compared to other solutions, it is quite good."
"Though I don't remember the price for SolarWinds NPM, its price is somewhat okay when you compare it with other tools in the market. The price isn't too high and isn't too low, so it's okay."
"I’d suggest that people be aware that licensing has tiers."
"The cost is based on the number of nodes, so it is expensive when you have a lot of them."
"There is a permanent license and also a subscription level which has annual fees. The price of the solution is fair."
"Excluding the costs of running VMs and physical blade servers, our licensing costs run around US$200,000/year for over 60 polling engines."
"It is too expensive."
"We have a multi-year license for the use of this solution. There are additional costs for recourses in the environment."
"USD $15,000 annually for maintenance."
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
14%
Manufacturing Company
8%
Consumer Goods Company
6%
Educational Organization
58%
Computer Software Company
6%
Manufacturing Company
5%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Moogsoft?
Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically...
What needs improvement with Moogsoft?
The product roadmap doesn't align with our roadmap. We need more frequent updates and a total in-house hosted solution. They need to enhance the admin module, provide more analytics capabilities, a...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...
 

Comparisons

 

Also Known As

No data available
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
 

Overview

 

Sample Customers

RetailNext
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Find out what your peers are saying about Moogsoft vs. SolarWinds NPM and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.