MSP360 Backup vs NetApp SnapCenter comparison

MSP360 and NetApp are both solutions in the Backup and Recovery category. MSP360 is ranked #56 with an average rating of 7.0, while NetApp is ranked #51 with an average rating of 7.7. MSP360 holds a 0.4% mindshare in BRS, compared to NetApp’s 0.6% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 100% of NetApp users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

829 Views
639 Comparison Views

100% willing to recommend

NetApp SnapCenter

Read 27 NetApp SnapCenter reviews

1,230 Views
801 Comparison Views

100% willing to recommend

MSP360 Backup

NetApp SnapCenter

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

MSP360 Backup and NetApp SnapCenter are both prominent backup solutions, but they cater to different needs within the tech landscape. Users are more satisfied with the features of NetApp SnapCenter, though MSP360 Backup receives praise for its cost-efficiency and support.

Features: MSP360 Backup is valued for its simplicity, versatility in supporting multiple cloud storage options, and cost-efficiency. NetApp SnapCenter is appreciated for its comprehensive integration with other NetApp products, robust data management capabilities, and extensive features, making it advantageous for complex environments.

Room for Improvement: Users of MSP360 Backup suggest enhancements in the speed of large data backups, a more intuitive reporting system, and improved user interface design. For NetApp SnapCenter, users desire better support for non-NetApp environments, improved error messaging, and more simplified setup procedures.

Ease of Deployment and Customer Service: MSP360 Backup is recognized for its straightforward setup and excellent customer support. NetApp SnapCenter, though somewhat complex to deploy, benefits from strong integration with NetApp's other services and reliable customer support.

Pricing and ROI: MSP360 Backup is frequently cited as budget-friendly with a predictable pricing model, offering a good return on investment. NetApp SnapCenter's cost is justified by its extensive features, with users indicating higher ROI due to its comprehensive capabilities despite higher initial setup costs.

To learn more, read our detailed MSP360 Backup vs. NetApp SnapCenter Report (Updated: April 2025).

Buyer's Guide

MSP360 Backup vs. NetApp SnapCenter

April 2025

Download the complete report

Helped 847,625 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Backup and Recovery

56th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Backup (44th), Disaster Recovery (DR) Software (27th), MSP Backup (3rd)

NetApp SnapCenter

Ranking in Backup and Recovery

51st

Average Rating

8.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of MSP360 Backup is 0.4%, down from 0.5% compared to the previous year. The mindshare of NetApp SnapCenter is 0.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Mir Gulzar Ahmed

IT Manager at Synergy Computers

Integrates well with various applications , provides a cloning feature for creating snapshots or clones of volume and a centralized command

It is basically centralized command control software. When the users visualize the workflow of the backup, the management and the customer storage administrator know the ins and outs of the backup and recovery. They can make the strategy for their backup and recovery and the certainty of their backups and restore. Strategic planning: Also, it is easy to make a strategy when you have visualized the inflow and outflow of the backup and recovery. With the CLI or native way, without any UI or management tool, you might not be able to create any strategy at all. This is especially important when you have multiple storage systems inside your data center or organization. You need a tool that connects and visualizes the workflow of the backup and recovery from all the storage systems and NetApp storage systems installed within the organization. It is very important when you have multiple storage systems, and you need to manage your backup and recovery workflow. Ease of Management: Unlike other storage vendors, NetApp has its own product called SnapCenter. Other vendors need to acquire third-party software or integrate with other software to manage storage systems. NetApp has its own solution, which is SnapCenter. NetApp's SnapCenter gels well with their storage systems and products. Ease of management is already there. It's a fine software with easy installation, management, and understanding. It's not a complicated software to understand.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is simple to use and easy to configure."

"The initial setup is very easy. It's not overly complex."

"The solution is easy to access and handles things efficiently."

"Client-side encryption minimizes worries about data being captured on the back-end."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"The most valuable feature of MSP360 Backup is its reliability."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"MSP360 Backup's most valuable feature is its backup interface."

More MSP360 Backup pros

"The central pane view is the most valuable feature. You have one console where you can monitor all your jobs, as opposed to going to different vCenters."

"The reporting feature has been particularly beneficial to upper management... When you do manual backups, you do not get the benefit of seeing successes and failures and how often you have to do restores. With SnapCenter, you get all of that."

"You can quickly deploy new virtual environments. It provides efficient and easy-to-use data protection. If a file goes missing or corruption occurs, you can restore it swiftly using the snap restore feature, allowing you to return to work almost immediately."

"We have been very satisfied with the technical support's help. Their knowledge level is great. For a noncritical question, they will get back to us within a day."

"A feature that stands out is cloning databases. If you have a SQL database and it's huge, like one terabyte, the classical SQL way would be to do a backup-restore to create a clone of your database for test purposes. With SnapCenter now, we can clone a database but through the Snapshot technology, which means if you right-click and you click Clone, the one terabyte database is there instantly."

"The Exchange plugin is the most valuable because we have a lot of customers that use SnapManager Exchange and have to migrate to SnapCenter."

"It helps with strategic planning because it is easy to make a strategy when you have visualized the inflow and outflow of the backup and recovery."

"What is very handy for our clients is the consolidated view. They have a dashboard with everything, through a single pane of glass. This is what they really need because, within seconds, they can have a good overview and see if there are any errors or any issues."

More NetApp SnapCenter pros

Cons

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"The restore time could improve. When we had an issue the restore time was lengthy."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"The solution's pricing is very high."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

More MSP360 Backup cons

"One thing that might be improved is the ease of management."

"Reporting of the jobs could be better."

"What I did witness lately are issues with some Microsoft KBs, the updates. But it happened only once, and not on a major platform, it was on a small one."

"The DBAs are comparing it to SMO but it doesn't have a lot of the functionalities that SMO has."

"The interface usability needs improvement. It should be more user-friendly and easier for customers to use."

"The replication feature needs improvement in future releases."

"The documentation could be a little bit better so that we could handle more of the troubleshooting ourselves, rather than having to go through support."

"SnapCenter could improve its integration with other backup solutions, such as Veeam."

More NetApp SnapCenter cons

Pricing and Cost Advice

"The solution is expensive."

"I rate the price of MSP360 Backup a seven out of ten."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"It provides a good cost savings compared to our previous cloud backup."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"Pricing is reasonable although can be quite a large upfront cost."

"We have a very good return on investment."

"Its pricing needs improvement."

More MSP360 Backup pricing and cost advice

"It comes free with the amount of equipment we purchase from NetApp. In terms of pricing, zero is my favorite number."

"The product is inexpensive."

"We see a financial value with SnapCenter because we don't have to license Commvault, which is pretty expensive."

"It's free. The license is included with other NetApp products."

"The license for SnapCenter was included with the storage array."

"Pricing is very good because if you already have NepApp controllers, then it's included."

"We have a site license, so it comes with the product."

"The licensing is well-designed because it's already included in some packages with NetApp storage. Therefore, for most customers, it's okay as the SnapCenter license is already included in some NetApp bundles."

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Manufacturing Company

Construction Company

Financial Services Firm

Manufacturing Company

21%

Computer Software Company

14%

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about MSP360 Backup?

MSP360 Backup's most valuable feature is its backup interface.

See all answers

What is your experience regarding pricing and costs for MSP360 Backup?

I rate the price of MSP360 Backup a seven out of ten.

See all answers

What needs improvement with MSP360 Backup?

The product could be more user-friendly. Its pricing needs improvement as well.

See all answers

What do you like most about NetApp SnapCenter?

Most banks and financial institutions use the solution.

See all answers

What is your experience regarding pricing and costs for NetApp SnapCenter?

If you have a license, you don't need to buy anything extra. If you have multiple storage systems and want to manage them with a central tool, you are covered.

See all answers

What needs improvement with NetApp SnapCenter?

There is always a chance for improvement. One thing that might be improved is the ease of management. It might be made a little less complicated.

See all answers

Comparisons

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Compared 21% of the time

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Compared 15% of the time

NinjaOne vs MSP360 Backup

Compared 15% of the time

BDRSuite Backup & Replication vs MSP360 Backup

Compared 9% of the time

More MSP360 Backup Competitors

Synology DSM vs NetApp SnapCenter

Compared 27% of the time

Commvault Cloud vs NetApp SnapCenter

Compared 18% of the time

Veeam Data Platform vs NetApp SnapCenter

Compared 16% of the time

Cohesity DataProtect vs NetApp SnapCenter

Compared 9% of the time

Veritas NetBackup vs NetApp SnapCenter

Compared 7% of the time

More NetApp SnapCenter Competitors

Product Reports

Buyer's Guide

MSP360 Backup

March 2025

Download MSP360 Backup product report

Buyer's Guide

NetApp SnapCenter

March 2025

Download NetApp SnapCenter product report

Also Known As

Cloudberry Backup

SnapCenter

Overview

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Unified, scalable platform for application-consistent data protection and clone management. This software simplifies backup, restore, and clone lifecycle management with application-integrated workflows.

NetApp

Sample Customers

StratX

All for One Steeb AG, Accenture

Buyer's Guide

MSP360 Backup vs. NetApp SnapCenter

April 2025

Free Report: MSP360 Backup vs. NetApp SnapCenter

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