

Nagios Core and Splunk ITSI compete in the IT infrastructure and advanced analytics monitoring space. Splunk ITSI seems to have the upper hand due to its advanced features and comprehensive monitoring capabilities.
Features: Nagios Core offers configurability, broad monitoring capabilities across diverse environments, and simplicity. Splunk ITSI provides predictive analytics, machine learning insights, and a comprehensive service-view dashboard.
Room for Improvement: Nagios Core could modernize its notification system, integrate advanced analytics, and update core functionalities. Splunk ITSI could enhance integration with third-party tools, improve its learning curve, and streamline usability.
Ease of Deployment and Customer Service: Nagios Core has straightforward deployment for open-source familiar users and strong community support, though it requires manual configuration. Splunk ITSI has a complex deployment requiring professional services but offers robust customer support and documentation.
Pricing and ROI: Nagios Core is cost-effective with high ROI due to low setup costs. Splunk ITSI has a higher initial investment but delivers strong ROI via advanced features and analytics capabilities.
We typically have weekly calls with the technical staff, and whenever we encounter issues, they usually reply with solutions within one or two days.
The technical support is excellent, and I would rate it at ten.
The solution is scalable.
When we create Glass Tables containing many searches, the Glass Tables sometimes fail due to memory constraints, and we receive error pages.
Splunk is highly scalable, with the ability to expand efficiently.
I tried many other solutions at work, however, in terms of Nagios, I haven't seen any disruption or downtime.
Splunk ITSI (IT Service Intelligence) fails if you do not have good hardware requirements.
The setup, however, must be done correctly as incorrect deployment can lead to issues.
I would appreciate additional features in the next release of Splunk ITSI (IT Service Intelligence) such as cloud infrastructure monitoring including CICDs, Kubernetes, and similar technologies.
Splunk ITSI could benefit from including more features that other solutions support, such as vulnerability management modules.
I believe the installation process should be more uniform, meaning it could be deployed across all components to avoid post-installation issues.
Splunk ITSI tends to be more expensive compared to some open-source solutions.
I believe the pricing is based on daily volume ingestion.
If you want to grasp everything of your IT equipment on a single interface, you can use Nagios.
The predictive analysis can give you proactive information about potential bottlenecks that can occur on applications, desk, storage, SQL servers, databases, or other systems.
One valuable feature is the scheduled maintenance window provided by Splunk ITSI (IT Service Intelligence) because Splunk does not offer this scheduling maintenance feature in the core product, but Splunk ITSI (IT Service Intelligence) helps us with these maintenance reports.
Splunk ITSI allows for integration with threat intelligence, enabling my organization to correlate more than two events for generating alerts.
| Product | Market Share (%) |
|---|---|
| Nagios Core | 1.9% |
| Zabbix | 5.7% |
| SolarWinds NPM | 3.4% |
| Other | 89.0% |
| Product | Market Share (%) |
|---|---|
| Splunk ITSI (IT Service Intelligence) | 2.0% |
| PagerDuty Operations Cloud | 13.2% |
| Opsgenie | 9.0% |
| Other | 75.8% |
| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 11 |
| Large Enterprise | 22 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 9 |
| Large Enterprise | 33 |
This is IT infrastructure monitoring's industry-standard, open-source core. Free without professional support services.
Splunk IT Service Intelligence (ITSI) is a powerful analytics-driven monitoring and analytics solution that provides real-time insights into the health and performance of IT services.
It enables organizations to proactively identify and resolve issues, optimize service delivery, and improve overall IT operations. With its advanced machine learning capabilities, ITSI automatically detects anomalies, predicts future events, and prioritizes alerts based on business impact.
The solution offers a centralized view of IT services, allowing users to visualize and analyze data from multiple sources in a single dashboard. ITSI also provides customizable KPIs, service-level agreements (SLAs), and key performance indicators (KPIs) to measure and track service performance.
With its intuitive interface and powerful analytics capabilities, Splunk ITSI empowers IT teams to deliver reliable and efficient services, ensuring maximum uptime and customer satisfaction.
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