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Nagios Core vs Splunk ITSI (IT Service Intelligence) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 5, 2024
 

Categories and Ranking

Juniper Mist Premium Analytics
Sponsored
Average Rating
8.0
Reviews Sentiment
8.2
Number of Reviews
2
Ranking in other categories
Network Monitoring Software (58th)
Nagios Core
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
50
Ranking in other categories
Network Monitoring Software (7th), IT Infrastructure Monitoring (8th)
Splunk ITSI (IT Service Int...
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
49
Ranking in other categories
Application Performance Monitoring (APM) and Observability (11th), IT Alerting and Incident Management (4th)
 

Featured Reviews

ALEXANDRE VIANNA - PeerSpot reviewer
Has a single dashboard, but is expensive
We use this solution to manage our mission environment The single dashboard is a valuable feature.  The technical support needs improvement. The initial setup is straightforward. The solution is expensive. I rate the pricing an eight out of ten.  Overall, I rate the solution a seven out of…
Nishith-Vyas - PeerSpot reviewer
Valuable reporting and alert system with room for PDF export improvements
The NetEase reporting structure needs improvement, especially the availability report, which is weak. It should be generated automatically with minimal human intervention and should be exportable as a PDF. Besides that, an integrated PDF export feature for reports is necessary. Also, the alert mechanism and graphing mechanism need to be integrated properly into Nagios Core. Currently, integrating these requires advanced Linux knowledge. Integration of more visualization tools like Grafana and Prometheus for better graphing and visualization is also recommended.
Sunil K R - PeerSpot reviewer
Helps improve our incident response time, and our mean time to resolve, but visibility is limited
In my previous project, I successfully led the end-to-end deployment of a Splunk migration. The process went smoothly thanks in part to Splunk's professional services team. They conducted a thorough assessment, identified all our potential pain points, and developed a tailored solution and migration plan. This comprehensive approach ensured a seamless transition. Our core deployment team consisted of 5 internal members and two specialists from Splunk. Additionally, the project included a project manager and a product owner. We also benefited from the expertise of two professional service consultants and two representatives from the customer's side. An on-site admin architect further provided valuable technical support. Throughout the deployment process, we leveraged support from various resources whenever necessary. This included assistance with configuration changes, deployments, and other related tasks. We also collaborated effectively with our teammates to ensure a smooth and successful implementation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"The most valuable feature of Nagios Core is the ability to check the availability of the server for network connectivity. Additionally, the interface is good."
"The most valuable features are the reports and the way it generates the report in a graphical manner."
"Nagios Core is very configurable. Whatever you want, you can do it."
"Nagios Core integrates with tools like Splunk, Datadog, or Dynatrace. It is usually used as a feed to provide more technical information about devices or hosts to another system."
"It has made the life of the network operations staff more proactive in managing the resources of the infrastructure. It prevents disasters long before they can take place."
"Nagios monitors our servers, so we know if anything goes wrong and can solve the problem before it happens."
"I like that it's very simple to install, easy to manage and deploy, and easy to use for monitoring."
"Other products are good but from the configuration point of view Nagios is really very lightweight. The price is really good in my opinion. Another important thing is that my Nagios engine still works with Dual core 8GB ram for the last 10 years."
"The observability is great and valuable."
"Splunk Episodes are valuable because it correlates and aggregates all the information, and you do not have one million events to look at and triage, so it is quite convenient."
"The glass tables are very helpful."
"We liked the built-in calculation of health scores."
"What I like the most is the event correlations. It's a file structure, and ITSI has a correlation layer where you can normalize the events from different sources. Once these events are normalized, you set up rules to aggregate them into different or the same attributes. After the rules are defined, you can automate the process to solve the issue automatically."
"One particularly useful feature of Splunk ITSI is the ability to create custom services."
"Splunk ITSI can be easily integrated with the incident management platform. You can automate workflows and certain actions can be taken."
"The most valuable features of Splunk ITSI are event analytics and service insight."
 

Cons

"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"It would be nice if the company offered a sales or contract manager that was dedicated to our company so that we would have some sort of link to Nagios, and if we had issues or questions, we'd be able to contact them directly."
"Nagios Core is limited in terms of distributed setups, and there is no central view for remote data centers."
"Nagios Core could improve by adding a user interface. If you want the user interface you have to use Nagios XI."
"The mapping is a little hard."
"Would benefit from aggregations if a particular server goes down."
"I would like to see more training videos."
"The dashboard and monitoring features could be improved."
"The user interface could be more interactive because it is pretty basic."
"We're using predictive analytics, and there are three or four algorithms. It would be helpful if this process were more standardized and scalable."
"There should be entity conflict resolution, specifically regarding duplicate entities. There should be case sensitivity for various keys amongst entities, specifically host names. We need IT metrics-based indexes and more content packs. I know they are coming out with these features"
"The end-to-end visibility in Splunk ITSI is limited and has room for improvement."
"The UI could be updated. Some elements of the KPI section aren't where you'd expect. It looks like a website from 2010 or maybe older. You can't change some things, like if it doesn't word-wrap well. For example, if you have a long list of KPIs that exceed a character limit, you need to hover over them and wait for the HTML text to pop up to see which KPI it is."
"We're getting alerts with delays of maybe five minutes, however, we'd like to see real-time alerting in the future."
"Splunk ITSI consumes a lot of CPU resources."
"When we check the service analyzer, and we have custom inputs, there are issues."
"One thing ITSI could improve on is the maintenance windows. I have a huge case where I had to implement something related to the maintenance window. If you try to look up the issues in ITSI, you have to check the incidents individually, and putting hundreds of hosts in maintenance can be a hindrance."
 

Pricing and Cost Advice

"The solution is expensive."
"The product is cheaply priced."
"It's free."
"We are using the free version of Nagios Core."
"The enterprise version has technical support. The version we are using is free."
"Nagios Core is a cheap solution."
"We are using the free version."
"Nagios Core is free to use."
"We are using the open-source, unpaid version."
"Splunk ITSI is expensive."
"The pricing of Splunk is a bit high."
"Splunk ITSI is expensive."
"Its pricing has been changed as per the market. You get a good support service with it as well. They have 24/7 customer support. There is a portal, and if you are having issues, they are available in order to resolve them. So, its pricing isn't too much."
"The licensing is based on data usage."
"It would have been good if the product cost was much lower."
"I would prefer that the price be reduced, as it would be easier to implement it and to sell it."
"Splunk ITSI is a pay-per-use service that is priced fairly based on the amount of data we use."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Computer Software Company
15%
Government
10%
Manufacturing Company
9%
Financial Services Firm
9%
Financial Services Firm
19%
Computer Software Company
13%
Government
13%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?
We can manage the entire system across the network and troubleshoot the pain points.
What do you like most about Nagios Core?
What I like about Nagios Core is that it helps me ensure everything is running smoothly by checking the status of hos...
What is your experience regarding pricing and costs for Nagios Core?
Nagios Core is a free and open-source product. We don't charge for the product itself, but we charge for the man-hour...
What needs improvement with Nagios Core?
The NetEase reporting structure needs improvement, especially the availability report, which is weak. It should be ge...
What needs improvement with Splunk ITSI (IT Service Intelligence)?
Currently, Glass tables in ITSI only display metrics related to KPIs. I proposed adding an option to show metrics rel...
 

Overview

 

Sample Customers

Information Not Available
Airbnb, Cisco, PayPal, FanDuel
TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau
Find out what your peers are saying about Nagios Core vs. Splunk ITSI (IT Service Intelligence) and other solutions. Updated: January 2024.
816,406 professionals have used our research since 2012.