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Nagios Core vs Splunk ITSI (IT Service Intelligence) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 5, 2024
 

Categories and Ranking

Juniper Mist Premium Analytics
Sponsored
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
Network Monitoring Software (58th)
Nagios Core
Average Rating
8.0
Number of Reviews
50
Ranking in other categories
Network Monitoring Software (7th), IT Infrastructure Monitoring (8th)
Splunk ITSI (IT Service Int...
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
49
Ranking in other categories
Application Performance Monitoring (APM) and Observability (11th), IT Alerting and Incident Management (4th)
 

Featured Reviews

ALEXANDRE VIANNA - PeerSpot reviewer
May 3, 2024
Has a single dashboard, but is expensive
We use this solution to manage our mission environment The single dashboard is a valuable feature.  The technical support needs improvement. The initial setup is straightforward. The solution is expensive. I rate the pricing an eight out of ten.  Overall, I rate the solution a seven out of…
Nishith-Vyas - PeerSpot reviewer
Oct 2, 2024
Valuable reporting and alert system with room for PDF export improvements
I use Nagios Core for monitoring purposes only. I have added enough extensions to the Nagios Core, and the company does not want to add any new features because whatever I have added is completely worth it. I have created Nagios Core projects to improve its functionality, and we use it to monitor…
Sunil K R - PeerSpot reviewer
Apr 5, 2024
Helps improve our incident response time, and our mean time to resolve, but visibility is limited
In my previous project, I successfully led the end-to-end deployment of a Splunk migration. The process went smoothly thanks in part to Splunk's professional services team. They conducted a thorough assessment, identified all our potential pain points, and developed a tailored solution and migration plan. This comprehensive approach ensured a seamless transition. Our core deployment team consisted of 5 internal members and two specialists from Splunk. Additionally, the project included a project manager and a product owner. We also benefited from the expertise of two professional service consultants and two representatives from the customer's side. An on-site admin architect further provided valuable technical support. Throughout the deployment process, we leveraged support from various resources whenever necessary. This included assistance with configuration changes, deployments, and other related tasks. We also collaborated effectively with our teammates to ensure a smooth and successful implementation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"Alert calls occur anytime a service goes down or a matrix is difficult and that helps us to quickly restore service and transfer work."
"Other products are good but from the configuration point of view Nagios is really very lightweight. The price is really good in my opinion. Another important thing is that my Nagios engine still works with Dual core 8GB ram for the last 10 years."
"The most valuable features are the reports and the way it generates the report in a graphical manner."
"The most valuable feature of Nagios Core is it allows us to develop and add as many plugins as we want."
"The most valuable feature depends on the project. It's great if you need to check to ensure a service is running 24/7. I can use the full solution for free, and it's flexible. If I need to add a dashboard, I can integrate it with Nagios. Cloud synchronization is wonderful."
"The most valuable feature is the performance parameters of the system."
"Nagios Core is stable."
"Provides timely notifications."
"I find the episode review, glass tables, and correlation search features very useful."
"The solution is easy to scale."
"ITSI's most valuable feature is that it's easy to integrate DLP."
"Alerts and episodes are valuable to me."
"The glass tables are very helpful."
"Splunk ITSI offers a valuable visualization tree that allows us to map and analyze dependencies and co-dependency within our environment."
"The solution's most valuable feature is the aggregation of the metrics and the relative ease of getting them away from search."
"One of the excellent features is the service analyzer, which is truly impressive."
 

Cons

"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"I believe Nagios Core will need to provide an option for big data platforms in the future."
"It is a bit slow due to latency."
"Nagios Core could improve by adding a user interface. If you want the user interface you have to use Nagios XI."
"The NetEase reporting structure needs improvement, especially the availability report, which is weak."
"Cloud monitoring is an area for improvement because there aren't too many plugins available."
"Would benefit from aggregations if a particular server goes down."
"Bandwidth monitoring is the pain point for me because Nagios Core does not monitor bandwidth effectively like Cacti does."
"The core version is no match for the XI version."
"The dashboard queries should be improved. More queries should be suggested in order to produce better dashboards."
"ITSI currently lacks the capability for automated response, mitigation, and remediation."
"We experience occasional delays in receiving solutions from Splunk technical support. Splunk's support for P3 cases seems inadequate, as they frequently switch support personnel. For instance, in a single P3 case, we had three different technical support representatives assigned. We were ultimately forced to escalate the issue to our account manager to get it resolved. In essence, we never receive complete support from a single point of contact; instead, the support team keeps changing, necessitating us to explain the problem from scratch each time."
"After upgrading Splunk ITSI from version 4.11 to 4.13, the analyzer stopped finding values for KPS and services."
"I believe the refresh time should be faster."
"The problem becomes the price, as Splunk is an expensive product."
"The solution should integrate more features in NEAP."
"Splunk ITSI consumes a lot of CPU resources."
 

Pricing and Cost Advice

"The solution is expensive."
"Nagios Core is free to use."
"Nagios Core is a cheap solution."
"Nagios Core is an open source solution, and there are no licensing fees."
"The product is cheaply priced."
"It's free."
"The Nagios Core (PNP4Nagios + Core) is free and can be setup by Netadmin within a few hours. The only additional cost is the cloud server."
"Most the plugin features are free."
"The enterprise version has technical support. The version we are using is free."
"Pricing was pretty good, and it is possible to just add on the features we want."
"Pricing has some room for improvement."
"Splunk pricing is high."
"The pricing of Splunk is a bit high."
"The cost of the modules is a bit high for non-global companies, making it difficult for them to afford Splunk ITSI."
"Splunk ITSI is expensive."
"I would prefer that the price be reduced, as it would be easier to implement it and to sell it."
"I wouldn't say there's been an issue with the solution's pricing because we went through the AWS marketplace and negotiated directly with Splunk."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Computer Software Company
16%
Government
10%
Financial Services Firm
9%
Manufacturing Company
9%
Financial Services Firm
19%
Computer Software Company
14%
Government
13%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?
We can manage the entire system across the network and troubleshoot the pain points.
What do you like most about Nagios Core?
What I like about Nagios Core is that it helps me ensure everything is running smoothly by checking the status of hos...
What is your experience regarding pricing and costs for Nagios Core?
Nagios Core is a free and open-source product. We don't charge for the product itself, but we charge for the man-hour...
What needs improvement with Nagios Core?
The NetEase reporting structure needs improvement, especially the availability report, which is weak. It should be ge...
What needs improvement with Splunk ITSI (IT Service Intelligence)?
Currently, Glass tables in ITSI only display metrics related to KPIs. I proposed adding an option to show metrics rel...
 

Overview

 

Sample Customers

Information Not Available
Airbnb, Cisco, PayPal, FanDuel
TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau
Find out what your peers are saying about Nagios Core vs. Splunk ITSI (IT Service Intelligence) and other solutions. Updated: January 2024.
814,649 professionals have used our research since 2012.