Nagios Core vs Splunk ITSI (IT Service Intelligence) comparison

The compared Nagios and Splunk solutions aren't in the same category. Nagios is ranked #7 in NMS , with an average rating of 8.1, and holds a 3.4% mindshare in the category. Splunk is ranked #4 in IMS , with an average rating of 8.2. Additionally, 79% of Nagios users are willing to recommend the solution, compared to 97% of Splunk users who would recommend it.

Nagios Core

Read 50 Nagios Core reviews

4,920 Views
3,617 Comparison Views

79% willing to recommend

Splunk ITSI (IT Service Int...

Read 49 Splunk ITSI (IT Service Intelligence) reviews

195 Views
114 Comparison Views

97% willing to recommend

Nagios Core

Splunk ITSI (IT Service Int...

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Executive SummaryUpdated on Aug 5, 2024

Nagios Core and Splunk ITSI compete in the IT infrastructure and advanced analytics monitoring space. Splunk ITSI seems to have the upper hand due to its advanced features and comprehensive monitoring capabilities.

Features: Nagios Core offers configurability, broad monitoring capabilities across diverse environments, and simplicity. Splunk ITSI provides predictive analytics, machine learning insights, and a comprehensive service-view dashboard.

Room for Improvement: Nagios Core could modernize its notification system, integrate advanced analytics, and update core functionalities. Splunk ITSI could enhance integration with third-party tools, improve its learning curve, and streamline usability.

Ease of Deployment and Customer Service: Nagios Core has straightforward deployment for open-source familiar users and strong community support, though it requires manual configuration. Splunk ITSI has a complex deployment requiring professional services but offers robust customer support and documentation.

Pricing and ROI: Nagios Core is cost-effective with high ROI due to low setup costs. Splunk ITSI has a higher initial investment but delivers strong ROI via advanced features and analytics capabilities.

To learn more, read our detailed Nagios Core vs. Splunk ITSI (IT Service Intelligence) Report (Updated: January 2024).

Buyer's Guide

Nagios Core vs. Splunk ITSI (IT Service Intelligence)

January 2024

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Helped 824,067 peers since 2012

Categories and Ranking

Nagios Core

Average Rating

8.0

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Network Monitoring Software (7th), IT Infrastructure Monitoring (9th)

Splunk ITSI (IT Service Int...

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (10th), IT Alerting and Incident Management (4th)

Featured Reviews

Nishith-Vyas

Tech Lead at STL Digital Limited

Valuable reporting and alert system with room for PDF export improvements

The NetEase reporting structure needs improvement, especially the availability report, which is weak. It should be generated automatically with minimal human intervention and should be exportable as a PDF. Besides that, an integrated PDF export feature for reports is necessary. Also, the alert mechanism and graphing mechanism need to be integrated properly into Nagios Core. Currently, integrating these requires advanced Linux knowledge. Integration of more visualization tools like Grafana and Prometheus for better graphing and visualization is also recommended.

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Sunil K R

Senior Software Engineer at Wipro Limited

Helps improve our incident response time, and our mean time to resolve, but visibility is limited

In my previous project, I successfully led the end-to-end deployment of a Splunk migration. The process went smoothly thanks in part to Splunk's professional services team. They conducted a thorough assessment, identified all our potential pain points, and developed a tailored solution and migration plan. This comprehensive approach ensured a seamless transition. Our core deployment team consisted of 5 internal members and two specialists from Splunk. Additionally, the project included a project manager and a product owner. We also benefited from the expertise of two professional service consultants and two representatives from the customer's side. An on-site admin architect further provided valuable technical support. Throughout the deployment process, we leveraged support from various resources whenever necessary. This included assistance with configuration changes, deployments, and other related tasks. We also collaborated effectively with our teammates to ensure a smooth and successful implementation.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"What I like about Nagios Core is that it helps me ensure everything is running smoothly by checking the status of hosts and services."

"Monitoring with Nagios Core is helpful because it provides immediate alerts if something goes down, such as a server, or wireless router, or if there's a cable break. This allows us to respond promptly to any issues."

"We use the product to monitor server applications."

"We mostly use Nagios Core to integrate with Python and Bash Script."

"Dashboard provides monitor of total assets."

"The solution's most valuable feature is that it offers proper alerting capabilities."

"The most valuable feature of Nagios Core is it allows us to develop and add as many plugins as we want."

"The most valuable features are the reports and the way it generates the report in a graphical manner."

More Nagios Core pros

"Our mean time to detect is down to five minutes."

"Splunk Episodes are valuable because it correlates and aggregates all the information, and you do not have one million events to look at and triage, so it is quite convenient."

"Splunk ITSI can be easily integrated with the incident management platform. You can automate workflows and certain actions can be taken."

"Alerts and episodes are valuable to me."

"Customers have noted the solution helps streamline incident management."

"The modeling required to setup ITSI has been very helpful in providing us a better understanding and a logical view of our services. The modeling is flexible and can be as granular or high level as our needs dictate."

"The root cause analysis is very helpful for us."

"We have a lot of teams using Splunk and they would be blind without it."

More Splunk ITSI (IT Service Intelligence) pros

Cons

"Bandwidth monitoring is the pain point for me because Nagios Core does not monitor bandwidth effectively like Cacti does."

"There is room for improvement in the graphics."

"Nagios Core is limited in terms of distributed setups, and there is no central view for remote data centers."

"Cloud monitoring is an area for improvement because there aren't too many plugins available."

"The UI is a little outdated and graphics could be displayed in a better way."

"Nagios Core could improve by adding a user interface. If you want the user interface you have to use Nagios XI."

"The tool needs to improve the integrations."

"The scalability needs improvement, it's not scalable at this time."

More Nagios Core cons

"When we check the service analyzer, and we have custom inputs, there are issues."

"There should be entity conflict resolution, specifically regarding duplicate entities. There should be case sensitivity for various keys amongst entities, specifically host names. We need IT metrics-based indexes and more content packs. I know they are coming out with these features"

"It could be a little easier to use with the thresholding. We've struggled a little bit with thresholding."

"The UI could be updated. Some elements of the KPI section aren't where you'd expect. It looks like a website from 2010 or maybe older. You can't change some things, like if it doesn't word-wrap well. For example, if you have a long list of KPIs that exceed a character limit, you need to hover over them and wait for the HTML text to pop up to see which KPI it is."

"The dashboard queries should be improved. More queries should be suggested in order to produce better dashboards."

"ITSI could benefit from a security model that would allow operations team members to get involved in model building, KPI implementation, and model maintenance, while maintaining appropriate segregation of duties."

"The data recovery has room for improvement."

"We experience occasional delays in receiving solutions from Splunk technical support. Splunk's support for P3 cases seems inadequate, as they frequently switch support personnel. For instance, in a single P3 case, we had three different technical support representatives assigned. We were ultimately forced to escalate the issue to our account manager to get it resolved. In essence, we never receive complete support from a single point of contact; instead, the support team keeps changing, necessitating us to explain the problem from scratch each time."

More Splunk ITSI (IT Service Intelligence) cons

Pricing and Cost Advice

"Nagios Core is a cheap solution."

"Most the plugin features are free."

"The solution is expensive."

"The enterprise version has technical support. The version we are using is free."

"I would rate the solution's pricing an eight out of ten."

"The product is cheaply priced."

"Nagios Core is free to use."

"It's free."

More Nagios Core pricing and cost advice

"It is interesting. I am not involved that much lately, but if I recall correctly, you license primarily on the volume of data that you are using in Splunk ITSI, but there is no way Splunk can ever check if that is true, so that is interesting. We are not doing it, but someone can pretend to just use 10%, and it would be super cheap. It is tricky, but it is more tricky for Splunk than for us."

"Pricing was pretty good, and it is possible to just add on the features we want."

"Splunk ITSI is expensive compared to other tools."

"The pricing of Splunk is a bit high."

"I would prefer that the price be reduced, as it would be easier to implement it and to sell it."

"It depends on how big an organization is. If we have a lot of resources, the licensing needs to be upgraded. If we have a small environment, the licensing cost is definitely going to be less."

"I wouldn't say there's been an issue with the solution's pricing because we went through the AWS marketplace and negotiated directly with Splunk."

"The licensing is based on data usage."

More Splunk ITSI (IT Service Intelligence) pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

Government

Manufacturing Company

Financial Services Firm

20%

Computer Software Company

13%

Government

13%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Nagios Core?

What I like about Nagios Core is that it helps me ensure everything is running smoothly by checking the status of hosts and services.

See all answers

What is your experience regarding pricing and costs for Nagios Core?

Nagios Core is a free and open-source product. We don't charge for the product itself, but we charge for the man-hour costs related to installation, configuration, ongoing operation, and maintenance.

See all answers

What needs improvement with Nagios Core?

See all answers

What do you like most about Splunk ITSI (IT Service Intelligence)?

Our mean time to detect is down to five minutes.

See all answers

What is your experience regarding pricing and costs for Splunk ITSI (IT Service Intelligence)?

Splunk ITSI is expensive compared to other tools.

See all answers

What needs improvement with Splunk ITSI (IT Service Intelligence)?

Currently, Glass tables in ITSI only display metrics related to KPIs. I proposed adding an option to show metrics related to entities. This would eliminate the need for custom SPL to achieve this f...

See all answers

Comparisons

Icinga vs Nagios Core

Compared 24% of the time

Nagios XI vs Nagios Core

Compared 22% of the time

Zabbix vs Nagios Core

Compared 16% of the time

Centreon vs Nagios Core

Compared 9% of the time

OP5 Monitor vs Nagios Core

Compared 4% of the time

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ServiceNow IT Operations Management vs Splunk ITSI (IT Service Intelligence)

Compared 19% of the time

Dynatrace vs Splunk ITSI (IT Service Intelligence)

Compared 13% of the time

Elastic Observability vs Splunk ITSI (IT Service Intelligence)

Compared 10% of the time

Splunk APM vs Splunk ITSI (IT Service Intelligence)

Compared 9% of the time

PRTG Network Monitor vs Splunk ITSI (IT Service Intelligence)

Compared 2% of the time

More Splunk ITSI (IT Service Intelligence) Competitors

Product Reports

Buyer's Guide

Nagios Core

December 2024

Download Nagios Core product report

Buyer's Guide

Splunk ITSI (IT Service Intelligence)

October 2024

Splunk ITSI (IT Service Intelligence) report

Download Splunk ITSI (IT Service Intelligence) product report

Learn More

Nagios

Splunk

Overview

This is IT infrastructure monitoring's industry-standard, open-source core. Free without professional support services.

Splunk IT Service Intelligence (ITSI) is a powerful analytics-driven monitoring and analytics solution that provides real-time insights into the health and performance of IT services.

It enables organizations to proactively identify and resolve issues, optimize service delivery, and improve overall IT operations. With its advanced machine learning capabilities, ITSI automatically detects anomalies, predicts future events, and prioritizes alerts based on business impact.

The solution offers a centralized view of IT services, allowing users to visualize and analyze data from multiple sources in a single dashboard. ITSI also provides customizable KPIs, service-level agreements (SLAs), and key performance indicators (KPIs) to measure and track service performance.

With its intuitive interface and powerful analytics capabilities, Splunk ITSI empowers IT teams to deliver reliable and efficient services, ensuring maximum uptime and customer satisfaction.

Sample Customers

Airbnb, Cisco, PayPal, FanDuel

TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau

Buyer's Guide

Nagios Core vs. Splunk ITSI (IT Service Intelligence)

January 2024

Free Report: Nagios Core vs. Splunk ITSI (IT Service Intelligence)

Find out what your peers are saying about Nagios Core vs. Splunk ITSI (IT Service Intelligence) and other solutions. Updated: January 2024.

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