

SailPoint Identity Security Cloud and OpenText Identity Governance compete in the identity management space. SailPoint has an advantage in pricing and support, while OpenText boasts a more feature-rich offering, making it attractive for those prioritizing functionality.
Features: SailPoint Identity Security Cloud provides comprehensive access management, efficient compliance controls, and seamless integration with other systems, suitable for large enterprises. OpenText Identity Governance offers advanced policy management, detailed identity analytics, and robust risk assessment features, delivering deep insights into identity performance.
Room for Improvement: SailPoint could enhance customization options and expand its out-of-the-box connectors for varied integration needs. There's also room to improve deployment flexibility and decrease initial setup times for new environments. OpenText might streamline its user interface to reduce the user learning curve, optimize configuration processes for ease, and enhance customer self-service features to minimize dependency on support.
Ease of Deployment and Customer Service: SailPoint Identity Security Cloud's cloud-first deployment simplifies setup and is backed by responsive customer service. OpenText Identity Governance offers flexible deployment models, including on-premises and hybrid, but may involve more configuration complexity. OpenText's customer service is reliable, though initial deployment may require a learning curve.
Pricing and ROI: SailPoint Identity Security Cloud presents a competitive pricing structure and promising ROI, appealing to cost-conscious enterprises. OpenText Identity Governance has higher initial costs but is considered worthwhile for its comprehensive feature set, providing long-term value in identity management solutions.
SailPoint's team consists of specialists who handle tickets without needing to depend on other teams.
Technical support is very good.
Sometimes, the support is slow, and they often suggest resorting to expert services.
The solution is scalable and can be upgraded to accommodate increased user counts.
The solution scales well as long as we provide the necessary resources.
SailPoint is scalable, though challenges exist in terms of workflow and user interface design.
IdentityIQ deserves a rating of 12 out of ten for stability.
The version I use now is very stable, especially compared to previous versions like eight point zero and eight point one.
This creates a problem when managing non-human identities and new human identities such as shared accounts or service accounts.
I find raising a ticket to be too complex, which could be improved for better user-friendliness.
We have also put our enhancement request, and the SailPoint team has accepted that the feature is not available and plans to include it going forward.
SailPoint is cheaper than ServiceNow, which is very expensive.
The pricing of SailPoint could be better.
The costs are slightly higher than SailPoint IQ due to included charges for maintenance.
From a project management point of view, the tool supports audit success with features to segregate permanent and contractor employees, integrate with HR systems, and indicate other sources for contractors.
The automation of provisioning and deprovisioning, managing contractors, temporary users, and the overall automation factor is fantastic.
The solution can be customized to adapt the workflow to our industry, offering considerable flexibility.
| Product | Market Share (%) |
|---|---|
| SailPoint Identity Security Cloud | 14.6% |
| OpenText Identity Governance | 1.2% |
| Other | 84.2% |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Company Size | Count |
|---|---|
| Small Business | 21 |
| Midsize Enterprise | 8 |
| Large Enterprise | 42 |
OpenText Identity Governance provides robust access review capabilities, risk analysis, and intuitive dashboards. Its advanced role mining and dynamic grouping ensure efficient access management, supporting compliance through separations of duties.
OpenText Identity Governance enhances access management and auditing processes through features such as role mining, access certification, and separations of duties that support efficient management protocols. Though it excels in stability, scalability, and integration with Identity Management solutions, it requires improvements in installation, Workflow Designer, and cloud application connectors. Addressing stability issues and offering enhanced Identity Intelligence features are essential for competitive edge. The governance tool leverages automated reporting and approval workflows, aiding large environments in streamlining management tasks. Its ability to integrate closely with NetIQ Identity Manager facilitates internal audits, particularly in banking and governmental sectors.
What are the key features?OpenText Identity Governance sees deployment in industries like banking and government, where auditing and access management are critical. It aids in permission management and account discovery, utilized notably in regions such as Chile and Argentina. Organizations benefit from its integration with NetIQ Identity Manager to ensure proper account activation and deactivation, ultimately facilitating sector-specific compliance and auditing tasks.
SailPoint Identity Security Cloud is known for its user-friendly interface, high-level automation, and a wide range of pre-built connectors, making it flexible for workflow customization and robust identity lifecycle management with AI integration.
SailPoint Identity Security Cloud provides strong security features such as provisioning and certification, enhanced by AI and machine learning. It effectively manages user access, roles, and governance across environments. The platform offers scalability, comprehensive documentation, and seamless integration with third-party solutions. Despite its high cost and complex configuration, it is designed to meet enterprise needs in application provisioning, access management, and lifecycle management. Cloud and on-premises deployments are supported.
What are the key features of SailPoint Identity Security Cloud?SailPoint Identity Security Cloud is employed across industries for application provisioning and identity access management, supporting onboarding, offboarding, and role management. It addresses the needs of cloud and on-premises environments, providing centralized control and compliance assistance for account administration in enterprises.
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