NetIQ Identity Governance vs Symantec Identity Governance and Administration comparison

OpenText and Broadcom are both solutions in the Identity Management (IM) category. OpenText is ranked #25 with an average rating of 9.0, while Broadcom is ranked #28 with an average rating of 6.0. OpenText holds a 0.5% mindshare in IAM, compared to Broadcom’s 1.7% mindshare. Additionally, 88% of OpenText users are willing to recommend the solution, compared to 81% of Broadcom users who would recommend it.

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Executive SummaryUpdated on Dec 1, 2024

Symantec Identity Governance and Administration and NetIQ Identity Governance are both prominent in the identity management sector. While Symantec is praised for pricing and support, NetIQ's extensive feature set provides significant overall value.

Features: Symantec offers compliance management, access certification, and automated provisioning. NetIQ provides analytics-driven identity governance, dynamic reporting, and adaptive risk-based authentication.

Room for Improvement: Symantec could enhance analytics and reporting capabilities. Integration with third-party tools may also be improved. User interface updates could increase user satisfaction. NetIQ may benefit from a more streamlined deployment process. Its user interface could be made more intuitive, and initial setup documentation could be enhanced for clarity.

Ease of Deployment and Customer Service: Symantec is known for its efficient deployment and responsive customer service. NetIQ requires a more comprehensive initial setup but offers a flexible architecture, suitable for complex environments. Its support is thorough but may involve more intricate setup details initially.

Pricing and ROI: Symantec is appealing for businesses with tighter budgets due to its cost-effective initial setup and dependable ROI. NetIQ's higher upfront costs are offset by long-term benefits from its extensive feature set, offering solid ROI through enhanced security and deeper insights.

To learn more, read our detailed NetIQ Identity Governance vs. Symantec Identity Governance and Administration Report (Updated: January 2025).

Buyer's Guide

NetIQ Identity Governance vs. Symantec Identity Governance and Administration

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Omada Identity

Mindshare comparison

As of January 2025, in the Identity Management (IM) category, the mindshare of Omada Identity is 3.9%, down from 4.1% compared to the previous year. The mindshare of NetIQ Identity Governance is 0.5%, down from 0.6% compared to the previous year. The mindshare of Symantec Identity Governance and Administration is 1.7%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Identity Management (IM)

Featured Reviews

Pernilla Hulth

IAM Project Manager (Independent) at a retailer with 10,001+ employees

The interface is easy to use and gives you a solid overview

The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.

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JoelHercik

Account Executive at a tech services company with 11-50 employees

A mature, capable solution that should be available as a cloud solution

They haven't really evolved the product to the cloud, so they don't have a cloud solution. It's just deployable in the cloud, so in some cases that holds them back in a competitive situation. I don't know if they're intent on taking their solution to the cloud, but if they do, that would be one improvement. It would allow them to be competitive down market in medium to small enterprises. I don't know if they care to address that market or not because it doesn't seem like they've made that move, but that would be one way for them to do that. As for additional features, I would suggest stronger integration. I think enabling more universal industry standard integrations would probably help them with different applications.

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Efrén Yanez

Security Manager & CM Specialist & Mainframe Specialist en eSoft at eSoft 2006

Identifies, debugs and models the privileges of your organization, adapting it to business strategies.

* Identifies, debugs and models the privileges of your organization, adapting it to business strategies. * Helps discover roles based on available patterns ("basic roles" / "Iterated Search" / "Characteristic Roles" / "Rule Hierarchies Roles" / "User Hierarchy Based Roles" / "Structured Search" / "Obvious Roles"). * Enables review campaigns to certify user privileges, roles and resources, activating the RACI model in the process. * Identity Governance comes with Connector Xpress but if you have Identity Manager you can use the integration between them and import the information that comes from CA Identity Manager and its connectors. * Allows the construction of segregation of rights (SoD) rules by definition of the client and enables “detective" and "corrective" levels for violations of business rules policies. * Provides a set of SoD rules for SAP in order to apply "best practices" to this type of "endpoint" (more than 3,000 rules / Consult CA Technologies if available in last version). * Helps to analyze privileges to find points of cleaning and improvement (Similar Roles / Roles Hierarchy / dual link / Suspect connections / Collectors, etc.). * Regulatory compliance is one of the objectives of the solution. * Covers the life cycle of enterprise privileges and maintains the role model "shallow" or "deep" / "functional" or "granular per application". * Helps you take advantage of the Identity Governance on the portal but better if you integrate with Identity Suite (best user experience). * You can enable LDAP authentication (AD/others) or integrate with CA Single Sign-On for portal access. * Real integration between CA Identity Manager and CA Identity Governance for better use of compliance approved roles, data exchange, and improved customer experience. * Data Transformation available using PDI (Pentaho Data Integration) * New functionality when integrating with Identity Portal.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology."

"The key benefit of Omada Identity is maintaining complete control."

"We used to have a problem where an employee's access wasn't terminated when they left the company. Now, we have much better visibility into and control over who has access."

"The identity lifecycle support is definitely valuable because we are a complex organization, and there is a lot of onboarding, movement, and offboarding in our organization. We have 31,000 users, and there are a lot of users who are constantly onboarding, offboarding, and moving. So, we need to make sure that these activities are supported. In old times, we used to do everything manually. Everyone was onboarded, offboarded, or moved manually. So, from a business point of view and an economics point of view, identity lifecycle is most valuable. From a security point of view, access review is the most important feature for us."

"Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want."

"The most valuable functionality of the solution for us is that when employees stop working for the municipality, they are automatically disabled in Active Directory. Omada controls that 100 percent. They are disabled for 30 days, and after that time Omada deletes the Active Directory account. The same type of thing happens when we employ a new person. Their information is automatically imported to Omada and they are equipped with the roles and rights so they can do their jobs."

"What I like most is that we can always find a solution, and we can also find the cause when something goes wrong. I like that the most because everything is in one way or another traceable. That is what I like most. I like its reliability."

"Omada offers a technical solution that addresses both our needs."

More Omada Identity pros

"This solution has been around for a long time. It has had lots of successful deployments and releases."

"You can run reports and verify the access each user has. There is a process that runs automatically for access review. It sends an email to the manager and provides a task for the manager to review the users and access. The manager can approve or reject, and then it goes to the application owner for further review. This feature is especially important in large customer environments, as manual review can be challenging."

"I like the queries and find the catalog to be comparatively powerful."

"We’re very satisfied with technical support. Usually we get people with the right knowledge who understand the solution very well."

"All three functionalities, access certification, the configuration of duties, and role mining - especially role mining - are very advanced compared with the competition."

"When doing a review you can either make manual or automatic fulfillment to immediately apply the manager's decision to the system, like removing or adding new permissions to the user account."

"I really like the separation of the duties. It is the most ambitious model in the server because you have to create all the different rules, especially business rules. You have to check with the client and set different policies and rules, and then, you to have refine them. You will notice what is bad in the company and where the real problem is."

"NetIQ Identity Governance has improved the security of my company."

"Self-registration and self-service password management are valuable features. The role modeling feature is also very useful. It allows you to model your enterprise role."

"Connector Xpress and Policy Xpress and the new interface."

"Automated provisioning removes manual labor and manual provisioning."

"The scalability potential is there if a company needs to expand."

"I like that it is easy to diagnose. It has a version of a virtual appliance so we can download it, run it, configure it, and it would take about 10 to 15 minutes to configure the cluster or so."

"I've used it to manage users, create and update, delete users, change passwords, and assign and change rules."

"It has improved our user management. It is definitely streamlined."

"Word mining and risk campaigns are the most valuable features of this solution."

More Symantec Identity Governance and Administration pros

Cons

"I would like to search on date fields, which is not possible now."

"Improved traceability would be helpful for administrators. For example, let's say a user's permission is being revoked. We can only see the system that has carried out a particular action but not what triggered it. If an event definition or something has changed in the criteria for the permission being removed or something like that, we don't have immediate access to that information. It takes a little detective work."

"Omada's reporting functionality is limited and could benefit from greater customization."

"Omada's performance could be better because we had some latency issues. Still, it's difficult to say how much of that is due to Omada versus the resources used by our other vendors in our on-prem environment. Considering the resources we have invested into making it run well, it's slightly slower than we would expect."

"One thing that we are not so happy about is the user interface. It is a bit dated. I know that they are working on that, but the user interface is quite dated. Currently, it is a little bit difficult to customize the user interface to the need of the business, which is a little bit disappointing. It needs it to be a little bit easier to operate, and it should have a better user interface."

"Documentation can be improved. I have already filed a few suggestions to make documentation more clear and more representative of reality."

"The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed."

"Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues."

More Omada Identity cons

"We need more connectors to cloud applications like AWS."

"The initial setup has room for improvement."

"With NetIQ, you have to install two or more products. It would be better if we could install one product and have one server and one dashboard."

"They haven't really evolved the product to the cloud, so they don't have a cloud solution."

"The solution should provide more connectors in future releases. The solution also should offer more monitoring."

"The product could use more advanced features related to Identity Intelligence."

"Technical support is horrible."

"NetIQ Identity Governance is not flexible. Sometimes, filtering information to provide users with options, such as selecting the application to which they want to request access, can be challenging. It needs to improve application integration as well."

"The reporting functions."

"Integration capabilities with other solutions and formats, including JSON, could be improved."

"Symantec is only on-premises, not on the cloud."

"In the next release, there should be provisioning of your certifications."

"Provisioning has a dependency on Windows."

"It has a large footprint which you'd expect to be much, much smaller. Just to run basic services, we have 10 different servers. Also, if it were easier to manage, that'd be useful."

"The development process to create this connector is not as easy as I would like."

"The product has a lot of need for improvement. Our issues are being raised back to the vendor as enhancements."

More Symantec Identity Governance and Administration cons

Pricing and Cost Advice

"Being Dutch, I can only say that it is extremely expensive, but all software products are expensive. If you have 38,000 users, then even one dollar or one euro per person would amount to a significant amount of money. Because of the high number of users, anything gets expensive very fast here."

"Omada isn't cheap or expensive. The licensing model is flexible. I've only had limited interactions with the Omada sales team, but they were positive. They don't sell the customers more licenses than they need. It's important to accurately forecast future usage. For example, we have many licenses that we don't use because we don't have the identities yet. We pay extra, which isn't good."

"The pricing for Omada Identity is fair."

"It's a fair price for the on-premises system. Compared with what we had before, it's much cheaper and we get all the modules in one. We tried to go with the cloud, but it was far too expensive."

"The pricing is too high for SMBs."

"The initial total cost of ownership to implement Omada Identity is not small. The TCO for the implementation is as high as any other solution. However, the cost of maintaining the solution is at par or lower than competitors, including adding more features or maintaining the system after the initial deployment or installation to make sure that they are available for users to use or extending the functionalities of those activities. Those maintenance costs are lower than other vendors, but the initial cost of getting the system installed is still high."

"Omada is too expensive. We are in the automotive industry. The pricing might be high because most of the other customers are in the insurance or banking sectors, but it's steep for an auto supply company."

"The pricing is okay."

More Omada Identity pricing and cost advice

"I give the cost a nine out of ten."

"In terms of pricing, the tool seems a bit cheaper compared to other SaaS solutions."

"It's expensive relative to the cloud solutions that are out there."

"Pricing and licensing models are adequate and reasonable."

"Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."

"The price is based on the number of users."

"The product has a good price in competition with another product with the same solution."

"The connector is free, and bundled with the product."

"Compared to other options, CA products are not that expensive."

"The price is flexible for our existing customers."

"I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Computer Software Company

13%

Manufacturing Company

Government

Computer Software Company

23%

Financial Services Firm

17%

Manufacturing Company

12%

Comms Service Provider

Computer Software Company

27%

Financial Services Firm

18%

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Omada Identity?

We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10...

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What needs improvement with Omada Identity?

There are some technical bits and pieces that we have looked at that could be better. For instance, when you do a rec...

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What is your primary use case for Omada Identity?

We wanted a solution that could help us make HR the master of identities. We wanted a solution that could take that d...

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What do you like most about NetIQ Identity Governance?

You can run reports and verify the access each user has. There is a process that runs automatically for access review...

See all answers

What needs improvement with NetIQ Identity Governance?

NetIQ Identity Governance is not flexible. Sometimes, filtering information to provide users with options, such as se...

See all answers

What is your primary use case for NetIQ Identity Governance?

I use NetIQ Identity Governance to certify access.

See all answers

What do you like most about Symantec Identity Governance and Administration?

The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements.

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What is your experience regarding pricing and costs for Symantec Identity Governance and Administration?

The pricing has been very reasonable, but licensing costs vary based on the customer. It follows a user-based licensi...

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What needs improvement with Symantec Identity Governance and Administration?

Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces...

See all answers

Comparisons

SailPoint Identity Security Cloud vs Omada Identity

Compared 31% of the time

Microsoft Entra ID vs Omada Identity

Compared 21% of the time

Saviynt vs Omada Identity

Compared 16% of the time

One Identity Manager vs Omada Identity

Compared 8% of the time

SAP Identity Management vs Omada Identity

Compared 6% of the time

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SailPoint Identity Security Cloud vs NetIQ Identity Governance

Compared 100% of the time

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SailPoint Identity Security Cloud vs Symantec Identity Governance and Administration

Compared 29% of the time

BeyondTrust Endpoint Privilege Management vs Symantec Identity Governance and Administration

Compared 12% of the time

One Identity Active Roles vs Symantec Identity Governance and Administration

Compared 12% of the time

One Identity Manager vs Symantec Identity Governance and Administration

Compared 12% of the time

SAP Identity Management vs Symantec Identity Governance and Administration

Compared 10% of the time

More Symantec Identity Governance and Administration Competitors

Product Reports

Buyer's Guide

Omada Identity

January 2025

Download Omada Identity product report

Buyer's Guide

Identity Management (IM)

December 2024

Download NetIQ Identity Governance product report

Buyer's Guide

Symantec Identity Governance and Administration

November 2024

Symantec Identity Governance and Administration report

Download Symantec Identity Governance and Administration product report

Also Known As

Omada Identity Suite, Omada Identity Cloud

NetIQ Access Governance Suite, Novell Access Governance Suite

CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance

Learn More

Video not available

Omada

OpenText

Broadcom

Overview

Omada Identity is an identity governance and administration (IGA) solution designed to help organizations manage and secure digital identities and access across their IT environments. It focuses on enhancing security, compliance, and efficiency by automating identity management processes.

Omada Identity offers a robust set of features that streamline identity lifecycle management, access governance, and compliance reporting. It integrates with a wide range of IT systems, applications, and data sources, providing a centralized platform for managing user identities and access rights. The solution enables organizations to enforce security policies, ensure regulatory compliance, and reduce the risk of unauthorized access.

What are the critical features of Omada Identity?

Identity Lifecycle Management: Automates the process of creating, updating, and deactivating user identities throughout their lifecycle.
Access Governance: Ensures that users have appropriate access rights, enabling continuous monitoring and recertification of access.
Compliance Reporting: Provides comprehensive reporting capabilities to demonstrate compliance with regulatory requirements.
Role-Based Access Control (RBAC): Simplifies the assignment and management of access rights based on user roles within the organization.
Self-Service Access Requests: Empowers users to request access to resources through a user-friendly portal, reducing administrative burden.
Integration Capabilities: Seamlessly integrates with various systems, applications, and data sources for unified identity and access management.

What benefits or ROI items should users look for in the reviews when evaluating Omada Identity?

Improved Security: By ensuring that only authorized users have access to sensitive information, Omada Identity enhances overall security posture.
Regulatory Compliance: Helps organizations meet compliance requirements by providing detailed audit trails and reporting features.
Operational Efficiency: Automates routine identity management tasks, reducing manual effort and freeing up IT resources for strategic initiatives.
User Productivity: Streamlines access management processes, enabling users to quickly obtain the resources they need to perform their jobs.
Reduced Risk: Minimizes the risk of data breaches and insider threats by enforcing strict access controls and continuous monitoring.

Omada Identity is widely adopted across various industries, including healthcare, finance, and manufacturing. In healthcare, it helps protect patient data and comply with regulations like HIPAA. In finance, it ensures compliance with SOX and other financial regulations. In manufacturing, it secures access to sensitive production data and intellectual property.

Pricing and licensing for Omada Identity are typically based on the number of users and the specific features required. Customer support is available through various channels, including online resources, support tickets, and professional services for implementation and customization.

In summary, Omada Identity is a comprehensive IGA solution that enhances security, compliance, and efficiency in managing digital identities and access.

NetIQ Identity Governance is a solution that helps any organization run effective access certification campaigns and implement identity governance controls to meet compliance mandates while proactively mitigating risk. Built to get organizations up and running in hours vs the weeks or months of traditional legacy vendors, NetIQ Identity Governance replaces errorprone, time consuming manual methods that can expose your organization to compliance violations and risk from excessive access.

The Symantec Identity Governance and Administration (formerly CA Identity Suite) provides comprehensive identity management and governance capabilities with a simple, intuitive user experience. This user experience can dramatically simplify processes such as user access requests and access certifications, resulting in improved productivity and user satisfaction. In addition, the Symantec Identity Governance and Administration performs risk analysis and certification and enables remediation actions in real-time during the access provisioning steps, thereby improving audit performance and risk posture with preventive policy enforcement.

While providing these business and governance-centric capabilities for business users, the Symantec Identity Governance and Administration also delivers core enterprise-grade identity management and governance capabilities, including broad provisioning support for on-premise and cloud apps, extensibility and flexibility to integrate with other IT systems and consumer-grade scale. This means organizations are not forced to choose between usability and performance. With the Symantec Identity Governance and Administration, they can have both.

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing

Western & Southern Financial Group

Acciona, Core Blox, DBS

Buyer's Guide

NetIQ Identity Governance vs. Symantec Identity Governance and Administration

January 2025

Free Report: NetIQ Identity Governance vs. Symantec Identity Governance and Administration

Find out what your peers are saying about NetIQ Identity Governance vs. Symantec Identity Governance and Administration and other solutions. Updated: January 2025.

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