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NETSCOUT nGeniusONE vs vRealize Network Insight comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
NETSCOUT nGeniusONE boosts productivity by speeding up troubleshooting, enhancing network visibility, reducing downtime, and improving customer satisfaction.
Sentiment score
1.0
vRealize Network Insight improved efficiency and reduced costs, achieving labor and hardware savings and enhancing problem-solving and network mapping speed.
 

Customer Service

Sentiment score
5.9
NETSCOUT nGeniusONE's customer service is competent but varies by tier; onsite support is valued despite high costs and limited resources.
Sentiment score
4.0
vRealize Network Insight's customer support is generally praised but noted for delays and challenges, especially post-Broadcom acquisition.
The distributor's support is rated an eight out of ten, indicating room for improvement in SLA handling.
System Integrator at a construction company with 11-50 employees
They need to work on their response time and overall competence.
Regional Director at iSecureMind
I am actually happy with technical support from NETSCOUT.
General Manager at MOCOMSYS
It's difficult to find necessary documentation, open tickets, and get support.
Virtualization Specialist at a computer software company with 51-200 employees
We are paying too much for technical support from VMware.
Senior System Specialist at General Directorate of Residence and Foreigners Affairs (GDRFA)
 

Scalability Issues

Sentiment score
8.0
NETSCOUT nGeniusONE is scalable, with strengths in virtual expansion but limited by hardware restrictions for some users.
Sentiment score
7.6
vRealize Network Insight is scalable, adaptable, and efficient, praised for ease of expansion and varied organizational adaptability.
It is not similar to software solutions Datadog or Dynatrace where they can easily add agents without problems.
General Manager at MOCOMSYS
The solution is highly scalable and accommodates the growth needs effectively.
System Integrator at a construction company with 11-50 employees
 

Stability Issues

Sentiment score
8.1
NETSCOUT nGeniusONE is stable and robust, with rare upgrade issues and strong support, earning high user satisfaction.
Sentiment score
1.0
vRealize Network Insight is praised for stability, with rare minor Web UI glitches, staying robust during upgrades and deployments.
Datadog is more stable than NETSCOUT nGeniusONE, being a SaaS-based solution compared to on-prem solutions like NETSCOUT.
Regional Director at iSecureMind
I rate the stability of NETSCOUT nGeniusONE as ten out of ten since we have not experienced any escalations or downtime issues from the end user's side.
System Integrator at a construction company with 11-50 employees
Customers are more sensitive about NETSCOUT nGeniusONE's upgrades because it has hardware.
General Manager at MOCOMSYS
We are managing that one but usually we have an API connector between our firewall vendor and our VMware NSX.
Senior System Specialist at General Directorate of Residence and Foreigners Affairs (GDRFA)
 

Room For Improvement

NETSCOUT nGeniusONE requires interface improvements, better integration, cost reduction, and enhanced features to increase appeal and competitiveness.
vRealize Network Insight requires enhanced integration, user-friendly features, better support, intuitive reports, and improved interoperability for complex cloud deployments.
Comparing this to a vendor like Cisco, who provides any component next business day, NETSCOUT nGeniusONE took a long time.
Newwork And Collaboration Supervisor at Nafeza
It would be beneficial to see more AI capabilities included in nGeniusONE to further streamline processes.
System Integrator at a construction company with 11-50 employees
Many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.
General Manager at MOCOMSYS
Broadcom should improve by going back to what was working before, offering the suite of tools that clients actually use, and allowing clients to decide the best options for them.
Virtualization Specialist at a computer software company with 51-200 employees
 

Setup Cost

NETSCOUT nGeniusONE is costly but offers reliable value and flexibility, necessitating careful budgeting for its comprehensive functionality.
vRealize Network Insight is valued for features and stability but seen as costly, especially in larger or bundled setups.
The cost depends on the size of the customer, as sizing controls the pricing.
Regional Director at iSecureMind
Regarding its high price, I give NETSCOUT nGeniusONE a seven.
Newwork And Collaboration Supervisor at Nafeza
Broadcom is known for increasing product prices, making them expensive compared to what people used to pay.
Virtualization Specialist at a computer software company with 51-200 employees
 

Valuable Features

NETSCOUT nGeniusONE offers real-time traffic intelligence, simplified visibility, and efficient network performance analysis with user-friendly dashboards.
vRealize Network Insight provides comprehensive network visualization, monitoring, automation, and security enhancement with user-friendly interfaces and customization.
The capability of real-time traffic intelligence is also very useful because it allows for the comparison between real-time and historical packet levels.
Regional Director at iSecureMind
NETSCOUT is focusing on network monitoring, specifically packet analysis, which sets them apart.
General Manager at MOCOMSYS
The real-time insights that NETSCOUT nGeniusONE provides are very helpful.
Newwork And Collaboration Supervisor at Nafeza
One of the biggest problems with VMware NSX is logging, and vRealize Network Insight helps by providing comprehensive logs.
Virtualization Specialist at a computer software company with 51-200 employees
 

Categories and Ranking

NETSCOUT nGeniusONE
Ranking in Network Monitoring Software
26th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
51
Ranking in other categories
No ranking in other categories
vRealize Network Insight
Ranking in Network Monitoring Software
38th
Average Rating
8.6
Reviews Sentiment
6.0
Number of Reviews
47
Ranking in other categories
IT Infrastructure Monitoring (38th)
 

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of NETSCOUT nGeniusONE is 1.2%, down from 1.6% compared to the previous year. The mindshare of vRealize Network Insight is 0.7%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
NETSCOUT nGeniusONE1.2%
vRealize Network Insight0.7%
Other98.1%
Network Monitoring Software
 

Featured Reviews

ES
General Manager at MOCOMSYS
Offers detailed network monitoring but requires improvement in deployment complexity and pricing
The price is really high, making it difficult for many financial companies to purchase immediately; it will take time for them to afford any budget for the purchase. The traffic data correlation feature's effectiveness with performance issues for clients remains uncertain as there are questions that need to be addressed through engineers regarding how many customers are actually using it. Regarding pricing and value for money, while the solution has the potential to save time and money for clients in the long term, monitoring solutions for performance management or network monitoring do not cause immediate damage to a company. It could lead to damage over time, but financial and management teams typically cannot see the immediate crisis. This is why many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.
Shaijith KB - PeerSpot reviewer
Senior System Specialist at General Directorate of Residence and Foreigners Affairs (GDRFA)
Comprehensive management and detailed reports benefit operations while improvements are needed in support and maintenance
We have Tanzu and OpenShift. We have OpenShift, Canonical, and the Tanzu one. The Tanzu platform from VMware is a Kubernetes platform. We haven't completely installed Tanzu yet; we installed the vROps part. vRealize Network Insight is beneficial because you can control the East-West traffic. vRealize has a component called NSX, which has East-West traffic controlling and micro-segmentation, that is one of the best options, and we have the layer extension, layer 2 extension possible through NSX. If you have anything accountable in any business, even in a candy business, having proper accountability on what you are selling and buying will save a lot. If you don't know what you're selling and buying, you will end up with a loss. My team does not use the flow analytics feature; we have a security and network monitoring team, which is a different SOC team. I am using it as an administrator internally. We perform different tasks including costing analysis, capacity management, and many other things. vRealize Network Insight has a concern about the maintenance part, as it requires a person to monitor it completely. It's not something you install and your report will be generated automatically. You have to work on this properly to get the insights. vRealize Network Automation, vRealize Operations, and vRealize Network Insight are completely related to the network. I cannot say much about these network aspects because I am on the operations side, but overall, the vRealize suite is good for reporting perspective or any ISO-related documentation; this is very helpful. The product is called vRealize Operations Manager, and now it is referred to as Aria or vAria. I am now a Senior System Specialist. We use different metrics because we have multiple departments, and we can monitor utilization and comparisons with the previous year. On a scale of one to ten, I rate this solution a seven.
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Financial Services Firm
11%
Manufacturing Company
10%
Government
9%
Manufacturing Company
13%
Computer Software Company
12%
Financial Services Firm
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise5
Large Enterprise37
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise9
Large Enterprise41
 

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.
What do you like most about NETSCOUT nGeniusONE?
Stability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?
The pricing is a bit high yet not overly expensive. The cost depends on the size of the customer, as sizing controls the pricing.
What do you like most about vRealize Network Insight?
The tool's ease of configuration and use and the availability of information and artifacts through professional services and the web are key factors that customers find valuable.
What is your experience regarding pricing and costs for vRealize Network Insight?
In VMware you have to buy a separate license for it. We have VVF and VCF-type of licenses, and if you want to go with this NSX and sort of higher-end professional services, you need to go with VCF....
What needs improvement with vRealize Network Insight?
There is room for improvement as not all cases are getting resolved, and we often do not get L3 support directly, having to go through L1 and L2, resulting in delays that usually are a headache for...
 

Also Known As

NETSCOUT nGenius, nGeniusONE
Arkin
 

Overview

 

Sample Customers

Cerner Corporation
NTTi3, VCIX-NV, VMware Networking and Security Business Unit, Illumio, CompuNet
Find out what your peers are saying about NETSCOUT nGeniusONE vs. vRealize Network Insight and other solutions. Updated: December 2025.
879,371 professionals have used our research since 2012.