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NinjaOne vs VMware vCenter comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
NinjaOne enhances productivity and efficiency, showing significant time and cost savings with benefits visible within six months.
Sentiment score
8.5
VMware vCenter offers cost-effective management, enhances scalability and security, and ensures positive financial impact with reliable support.
NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.
 

Customer Service

Sentiment score
7.8
NinjaOne's customer service is praised for expertise and ease of use, despite some slow technical support responses.
Sentiment score
7.4
VMware vCenter customer service quality has declined, with inconsistent support and slower response times compared to previous years.
The customer support at NinjaOne is excellent, rated ten out of ten.
Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.
I rate customer service and support for NinjaOne at seven out of ten due to slow response times.
The technical support is good.
 

Scalability Issues

Sentiment score
7.9
NinjaOne is highly regarded for its scalability and flexibility, ideal for managing numerous devices and users efficiently.
Sentiment score
7.9
VMware vCenter is praised for its scalability, robust architecture, and reliability in managing diverse and expansive infrastructures.
I would rate the scalability of NinjaOne as ten out of ten.
The design suggests it is scalable.
The scalability is good in vCenter.
 

Stability Issues

Sentiment score
7.9
NinjaOne is praised for stability and consistent performance, with frequent updates addressing occasional server issues and improvements.
Sentiment score
3.0
VMware vCenter is highly stable, reliable, with minimal downtime, offering strong support despite minor log and compatibility concerns.
 

Room For Improvement

NinjaOne needs to improve integrations, user interface, reporting, pricing, connectivity, patching, automation, dashboard usability, and backup features.
VMware vCenter users face challenges in cost, management, and usability, requiring improvements in support, integration, and feature simplification.
Security and reporting, including business intelligence tools, are adequate.
The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing.
The network monitoring needs to be improved.
Better redundancy options can be achieved by using multiple vCenter machines.
The protocol interface or web page is not easy to use.
 

Setup Cost

NinjaOne is valued for its affordable, scalable pricing and cost-effectiveness, especially for small companies and educational institutions.
VMware vCenter pricing is complex and expensive, with varied licensing options and potential hidden costs for advanced features.
The pricing for NinjaOne is appropriate for small companies.
NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.
The price or licensing of NinjaOne is a little bit high.
 

Valuable Features

NinjaOne streamlines IT management with remote monitoring, automation, and integration features, boosting efficiency for small businesses.
VMware vCenter enhances infrastructure with centralized management, high availability, intuitive interface, and features like DRS and vMotion for efficiency.
A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.
The software's automation tools have solved critical deployment problems for small businesses.
Every month, every quarter, I see new features, and it is always evolving.
High availability is employed so if an ESXi server is down, the VM is supported on another ESXi on other servers.
In vCenter, I can easily manage storage and move it from one server to another, which is beneficial for the environment.
 

Categories and Ranking

NinjaOne
Ranking in Server Monitoring
11th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Network Monitoring Software (30th), IT Service Management (ITSM) (6th), Remote Access (20th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (10th), Remote Monitoring and Management (RMM) (1st), Patch Management (5th), MSP Backup (4th), Unified Endpoint Management (UEM) (8th)
VMware vCenter
Ranking in Server Monitoring
4th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Server Monitoring category, the mindshare of NinjaOne is 1.9%, up from 1.3% compared to the previous year. The mindshare of VMware vCenter is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring
 

Featured Reviews

Jörg Köhler - PeerSpot reviewer
Enhances remote access and integration with third-party tools
I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…
SivaKuppala - PeerSpot reviewer
Performance monitoring tools help track resource usage, identify performance bottlenecks, and optimize the efficiency of virtual environments
It is like a single point of failure. In an environment, vCenter is deployed as a single instance, which represents a single point of failure. The concern here is that tasks such as provisioning, monitoring, and maintenance may be impacted until the server is restored. This only affects management; users are not impacted. But, again, management capabilities will be impacted. The entire system goes down until recovery is completed. You will not be able to provision new VDI. Also, vCenter requires a lot of additional resources for managing capabilities. It uses a significant amount of CPU, memory, and network bandwidth, which can sometimes slow down. Proper sizing is important for vCenter so that it does not impact end-users. vCentre licensing cost is on the higher side as well.
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847,959 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Retailer
8%
Government
8%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about NinjaOne?
NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.
What is your experience regarding pricing and costs for NinjaOne?
The price or licensing of NinjaOne is a little bit high.
What needs improvement with NinjaOne?
The network monitoring needs to be improved.
What do you like most about VMware vCenter?
The filtering capabilities also enhance scalability by optimizing resource allocation.
What is your experience regarding pricing and costs for VMware vCenter?
The pricing and setup cost are rated seven out of ten. It is mentioned that the price might be a little lower to increase customer adoption. The specific details of the financial cost were not prov...
What needs improvement with VMware vCenter?
The performance is well, however, i didnot use different products to say my opinion.
 

Overview

 

Sample Customers

Status Pros, Mitchell and Company
1. Amazon 2. Apple 3. ATT 4. Bank of America 5. Cisco Systems 6. CocaCola 7. Dell 8. ebay 9. Facebook 10. Google 11. HP 12. IBM 13. Intel 14. JPMorgan Chase 15. LinkedIn 16. Microsoft 17. Netflix 18. Oracle 19. PayPal 20. SAP 21. Siemens 22. Tesla 23. Toyota 24. Twitter 25. Visa 26. Walmart 27. WeWork 28. World Bank
Find out what your peers are saying about NinjaOne vs. VMware vCenter and other solutions. Updated: April 2025.
847,959 professionals have used our research since 2012.