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Office 365 vs Workplace by Facebook comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Office 365
Average Rating
8.6
Number of Reviews
83
Ranking in other categories
Content Collaboration Platforms (9th)
Workplace by Facebook
Average Rating
7.8
Reviews Sentiment
8.4
Number of Reviews
5
Ranking in other categories
Enterprise Social Software (9th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Office 365 is designed for Content Collaboration Platforms and holds a mindshare of 5.5%, down 6.7% compared to last year.
Workplace by Facebook, on the other hand, focuses on Enterprise Social Software, holds 3.4% mindshare, down 4.0% since last year.
Content Collaboration Platforms
Enterprise Social Software
 

Featured Reviews

Minos Pitsillides - PeerSpot reviewer
Excellent technical support, easy to install, but the price, while affordable, could be improved
Office 365 is scalable, but it is dependent on the situation. We don't have a problem with it from an organizational standpoint. They started with 100 employees and then added another 500 after six months, for a total of 600 employees. The setup of new users, new emails, and new applications to be assigned to the new users is straightforward. They also provide the PowerShell command, which they provided more, development type, like, for example, you can create users, not manually, but through a script that can create users, for example, 100 users in two, three minutes, and you don't do it manually. They're fantastic. My portfolio contains approximately 50 companies. Office 365 is our primary platform for the 50 companies. I only have one on G Suite, and the majority of them will be migrating from G Suite to 365 in the coming month.
Aryan Singh1 - PeerSpot reviewer
Offers good integration features but needs to offer more flexibility in the language option offered
There are a couple of things that can be improved in the tool. When we are talking about communications, the tool has interoperable cataloging. The only thing that needs a certain level of improvement within Meta is the vernacular, which can be dependent, as we cannot choose the process of communication that is happening in it. After I launch a bot, if I move from one country to another, and if the entire communication is happening in German, while I have just moved from France, and I need to buy a particular choice of vehicle, then I would want the entire communication to happen in my language. What Meta does not allow as of now is that if I am reaching out to you in French, then only you can have the conversation in French. You cannot select a language in the middle of a conversation. If I want to have a conversation in French, there is a very limited selection. Until and unless a conversation is triggered from a particular language, we do not have the option to choose another language. The tool gives you flexibility in the language, but that is on the business and not on the customer, which sometimes limits the approachability aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There's a lot there in terms of apps and features."
"It's very stable."
"The way the ERP presents information for the user is very good."
"Many of the features in Office 365 are good, but I think Excel is a very good tool."
"There are all sorts of really good tools for use on the information security side that allow us to make sure that our people are doing business and doing business right."
"The product helps us be more efficient. It helps us to have a standardized way of doing things."
"The phone VoIP product provides genuine a unified communication solution."
"The most valuable feature is the integration between net and mobile devices."
"The tool's integration feature benefited the workflow...it helped centralize communication."
"A full-featured collaboration tool that is as easy to use as Facebook."
"Storage is the best thing about the solution."
"The solution is used as a knowledge platform for sharing knowledge and information that everybody can easily access."
"The product was easy to use."
 

Cons

"I rate the support of Office 365 a four out of five."
"Microsoft Word is a little bit left behind regarding the tools it has."
"Integration with other platforms can be improved."
"If two people update the same file, it causes issues."
"It could be more user-friendly for inexperienced people."
"As a private user, I do not appreciate the cloud features, but I doubt that this is something Microsoft would consider a feature request."
"Microsoft Defender for Office 365 could use some customization, but this area for improvement is trivial."
"In terms of improvement, it should have tutorials when you first have the opportunity to use it, to be able to really learn it."
"What Meta does not allow as of now is that if I am reaching out to you in French, then only you can have the conversation in French. You cannot select a language in the middle of a conversation."
"There needs to be a restriction on who can download content."
"The product should allow users to assign tasks and automate processes."
"The implementation could be made easier."
"The conferencing feature does not work well with multiple parties or locations."
 

Pricing and Cost Advice

"Good reporting and good value subscriptions for international calls."
"We have a license to use this solution. We have an E3 license which covers many different solutions."
"​The pricing/licensing is easy to manage."
"The pricing is not really high, but one can get the software with the license key for free."
"Licensing, billing, and accounting are available from the management interface."
"For the moment, we are paying on a monthly basis because we are still adapting the support and how we want to proceed. I think we will move to paying for the annual license."
"I think that we pay $9.99 USD per user, monthly."
"The price of Office 365 is very expensive."
"The regular package costs us $4 per user per month."
"The cost has become one-tenth of the cost in comparison to the old techniques. As we were able to qualify and nurture these leads, the overall cost of the entire sales process was reduced."
"The solution seemed expensive to me."
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Top Industries

By visitors reading reviews
Educational Organization
79%
Computer Software Company
4%
Financial Services Firm
2%
Government
2%
Financial Services Firm
14%
Computer Software Company
12%
Comms Service Provider
8%
Real Estate/Law Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What are the differences between SnapComms and Office 365?
Here are the key differences between SnapComms and Office 365: SnapComms is specifically designed for employee communications, while Office 365 is a suite of productivity tools for bus...
What do you like most about Workplace by Facebook?
The solution is used as a knowledge platform for sharing knowledge and information that everybody can easily access.
What needs improvement with Workplace by Facebook?
There are a couple of things that can be improved in the tool. When we are talking about communications, the tool has interoperable cataloging. The only thing that needs a certain level of improvem...
What is your primary use case for Workplace by Facebook?
I use the solution in my company to create chatbots for our clients, like BMW in India. We have been working on WhatsApp chatbots and Facebook marketing, where we have integrated Adobe Marketo for ...
 

Also Known As

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
Facebook Workplace, Facebook at Work
 

Overview

 

Sample Customers

Me & the Bees Lemonade
Royal Bank of Scotland, UST Global, DNB Bank, Smart, IJM Corporation, Telenor Group, Mobilink, Landmark Group, Yes Bank, BrightTALK, Kenshoo, Godrej Consumer Products
Find out what your peers are saying about Dropbox, Google, Microsoft and others in Content Collaboration Platforms. Updated: March 2025.
849,190 professionals have used our research since 2012.