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Okta Platform vs One Identity Active Roles comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Okta Platform centralizes Identity Management, boosting security, productivity, efficiency, and ROI, with benefits like scalability and reliability.
Sentiment score
4.7
One Identity Active Roles enhances efficiency, decreases IT workload, and improves security through streamlined user provisioning and automated processes.
We have our dashboard to log in via Okta Workforce Identity.
Lead Admin Systems at a financial services firm with 10,001+ employees
It has saved approximately 50 to 80 percent of our time.
Application development senior analyst at Accenture
We have seen a 60% reduction in password reset help desk tickets.
System Engineer at a retailer with 10,001+ employees
One Identity Active Roles provides excellent reporting and auditing functionality, allowing administrators to track permissions, actions, and responsibilities effectively.
solution architect/ engineer at APEX.IT Sp. z o.o.
It has saved 90% of the time compared to before.
IAM Specialist
One Identity has a theme that they want the right people to have the right set of access, and this is what they are able to provide with their tool.
Assistant Manager- Pre-sales ( IT-Enterprise Vertical ) at a tech vendor with 201-500 employees
 

Customer Service

Sentiment score
6.8
Okta Platform offers reliable customer service praised for expertise, though initial support response may vary by tier.
Sentiment score
7.3
One Identity Active Roles offers expert support, but experiences vary with quick responses for common issues and delays for complex ones.
They are very supportive; they just open a ticket, and they support us very professionally.
Staff Infrastructure & Security Engineer at Mozn Systems
We had an issue a couple of years ago that was swiftly resolved by the support team, showing their efficiency.
IT Manager at Clear Channel
We had an issue with the Okta Workforce Identity dashboard once in 2023 when we had an outage, but it recovered in a few minutes.
Business Intelligence Developer at a consultancy with 51-200 employees
Everything is good, and I can give One Identity technical support a rating of ten.
Assistant Manager- Pre-sales ( IT-Enterprise Vertical ) at a tech vendor with 201-500 employees
One Identity's support is great.
Team Lead, Technical & Enterprise Directory Services Vita Program at AIS Network
I rate customer service and support as a seven because, although they are helpful when needed, there can be delays in responding to tickets and finding necessary fixes.
IAM Product owner at a hospitality company with 10,001+ employees
 

Scalability Issues

Sentiment score
7.2
Okta Platform is praised for scalability and seamless integration but may have infrastructure and implementation challenges for some users.
Sentiment score
7.3
One Identity Active Roles excels in large environments, offering adaptability, automation, and scalability, despite challenges with large data syncs.
The scalability of Okta Platform is impressive, but its effectiveness relies on how integrations are designed, rate limits are handled, and day-to-day operations are managed.
Specialist Solutions at a university with 10,001+ employees
Scalability is handled because Okta Platform is a SaaS solution, so it is infinitely scalable.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
The scalability part of Okta Customer Identity is fine, there is no blocker and we can upgrade whenever we need.
IT Administrator at a tech vendor with 1,001-5,000 employees
It is very beneficial for large and complex environments.
Team Lead, Technical & Enterprise Directory Services Vita Program at AIS Network
If you are a major enterprise customer, it is a matter of scaling out on resources with more memory, disk, and CPU power.
IAM Specialist
The solution is highly scalable, with a scalability rating of nine.
IAM Product owner at a hospitality company with 10,001+ employees
 

Stability Issues

Sentiment score
7.9
Okta Platform offers 99.9% uptime and strong reliability, with occasional minor glitches, preferred for stable identity management.
Sentiment score
7.3
Users find One Identity Active Roles stable, with minor issues resolved easily, rating its stability high overall.
Okta Workforce Identity is a stable product.
Business Intelligence Developer at a consultancy with 51-200 employees
There are no doubts regarding the stability of Okta Customer Identity.
Senior Quality Analyst at YASH Technologies
When you are doing basic things, it is straightforward, but if you are going to be doing workflows, other things, or recon and trust, then there is effort involved, and that is where it gets convoluted.
CISO at a tech services company with 11-50 employees
There were no major problems with One Identity Active Roles.
solution architect/ engineer at APEX.IT Sp. z o.o.
Regarding stability, One Identity Active Roles is mostly stable.
Director, Identity & M365 Engineering at a healthcare company with 10,001+ employees
One Identity Active Roles has very few bugs and is actually very stable.
System Administrator at Shaare Zedek Medical Centre
 

Room For Improvement

Okta Platform needs improvements in security, user experience, integrations, documentation, cost, and lifecycle management for enhanced usability.
One Identity Active Roles needs modernization with improved customization, multi-language support, and enhanced management, security, and documentation features.
If there was a fingerprint option, then only the person who has already added their fingerprint on their mobile phone could access it.
Lead Admin Systems at a financial services firm with 10,001+ employees
Since we started using it in 2019, we have observed numerous enhancements to increase security.
IT Manager at Clear Channel
Integration with Active Directory servers, Cisco routers, and switches is not currently available.
Managing Consultant at a tech vendor with 10,001+ employees
A way to connect to various directories and integrate with cloud directories would be beneficial.
Team Lead, Technical & Enterprise Directory Services Vita Program at AIS Network
Enhancements to the console are also necessary because it is more confusing than the web interface.
System Administrator at Shaare Zedek Medical Centre
The user interface needs to be more modern and scalable.
IAM Specialist
 

Setup Cost

Okta's pricing is competitive yet costly, with value in features, but SMBs may find it less affordable.
One Identity Active Roles' higher pricing is justified by functionality, ROI, and appreciated long-term benefits for enterprises.
Despite the cost, it's cheaper than the potential financial loss from a security breach.
IT Manager at Clear Channel
It is certainly not cheap, but the features that you get, the functionality that you get, and whatever use cases that you have, it definitely satisfies those.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
The pricing per-user list drops when user counts rise and with multi-year commitments.
Specialist Solutions at a university with 10,001+ employees
It is quite expensive, costing more than 50 euros per identity.
solution architect/ engineer at APEX.IT Sp. z o.o.
I think our total was in the seven-figure range for a couple of years of service.
Director, Identity & M365 Engineering at a healthcare company with 10,001+ employees
The pricing is high.
Team Lead, Technical & Enterprise Directory Services Vita Program at AIS Network
 

Valuable Features

Okta Platform enhances identity management with MFA, SSO, and automation, improving productivity, security, and application access efficiency.
One Identity Active Roles streamlines access management with role-based controls, enhancing security and efficiency while supporting cloud integration.
One of its most valuable features is its easy integration with various applications through its extensive application directory, offering hundreds or thousands of applications ready to configure.
IT Manager at Clear Channel
It offers around eight thousand five hundred out-of-the-box connectors, providing an edge over other tools.
Managing Consultant at a tech vendor with 10,001+ employees
For the end user, it is beneficial as they do not have to remember a password or keep the password on a post-it for different applications; they just authenticate once to access several services and service providers.
Technical Team Lead at a computer software company with 1,001-5,000 employees
It's improved our security posture. It has limited access to our crown jewels, where all our identities lie within Active Directory.
IAM Specialist
It helps in removing custom Active Directory delegation, which enhances security by eliminating unnecessary privileges, addressing identity-based breaches by reducing the number of Active Directory delegations.
Head of Global Digital Identity Services at a hospitality company with 10,001+ employees
Dynamic groups are also one of the best features, eliminating the need to add or manage members manually.
Technical Specialist at LSEG
 

Categories and Ranking

Okta Platform
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
96
Ranking in other categories
Single Sign-On (SSO) (2nd), Authentication Systems (5th), Privileged Access Management (PAM) (5th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), Access Management (2nd), ZTNA as a Service (3rd), Customer Identity and Access Management (CIAM) (1st), AI IT Support (2nd)
One Identity Active Roles
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
31
Ranking in other categories
User Provisioning Software (5th), Active Directory Management (1st), Non-Human Identity Management (NHIM) (4th)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. Okta Platform is designed for Identity and Access Management as a Service (IDaaS) (IAMaaS) and holds a mindshare of 8.2%, down 13.9% compared to last year.
One Identity Active Roles, on the other hand, focuses on Active Directory Management, holds 11.1% mindshare, up 6.7% since last year.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Market Share Distribution
ProductMarket Share (%)
Okta Platform8.2%
Microsoft Entra ID18.4%
Google Cloud Identity11.0%
Other62.400000000000006%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
Active Directory Management Market Share Distribution
ProductMarket Share (%)
One Identity Active Roles11.1%
ManageEngine ADManager Plus11.8%
Netwrix Auditor9.7%
Other67.4%
Active Directory Management
 

Featured Reviews

SS
Specialist Solutions at a university with 10,001+ employees
Automated lifecycle management has cut onboarding times and now drives secure, clean access
Although I am a fan of Okta Platform overall, there are areas where it could improve security outcomes and reduce admin friction. My top improvement areas include the system log and analytics upgrade, which are great for point troubleshooting, but trending and root cause analysis across large tenants still require exporting to SIEM. Verbose queries and long-range retention costs can add up. Additionally, while certificate rotations are better than most, the process is still manual for busy portfolios, especially concerning multi-SP SAML certificate rotations and app metadata drift. Two more buckets of potential improvements for Okta Platform involve user experience and security. There is the issue of push fatigue and prompt sprawl, where users receive multiple prompts across different apps and sessions. I arrived at the rating of eight because the core controls are strong and reliable, but a few operational UX and UI gaps prevent it from being rated higher. The reasons for not giving it a nine or ten include ongoing issues concerning safety and change safety, the complexity of group rules and mappings, and the lack of robustness in policy management. Additionally, there remains a need for more manual involvement than necessary, especially for large portfolios and dual certificate rotation, along with proactive SP data metadata validation.
Grzegorz Kosela - PeerSpot reviewer
solution architect/ engineer at APEX.IT Sp. z o.o.
Task automation simplifies user and delegation management while offering a customizable interface
Currently, task automation, like provisioning, deprovisioning, and reprovisioning, is very effective. When a user moves from one organization to another, it automatically changes their group membership and performs similar functions. Secondly, the granular delegation feature is very nice and much simpler and easier than it is natively in Microsoft. Two years ago, One Identity Active Roles was under Dell. It was quite poor. However, now, there have been notable improvements, such as faster system processing, better logging, enhanced information, and a more user-friendly interface. Once it was sold by Dell, things got better. The interface became a bit more user-friendly. The Angular user interface is much more flexible for adjusting to customer needs, and a completely new and customizable one can be created, aligning with all settings and scripts required by a customer. The ease of managing on-prem and cloud-based directories through a single pane of glass is good. I'd rate it nine out of ten. The solution's ability to provision and deprovision resources and directories like Azure AD is very simple, especially when you can integrate with the HR system and grab some data from HR. It's actually fully automatic. I don't need to even touch it. It's helped increase operational efficiency by 50%. It's helped decrease security problems around privileged accounts. We were able to decrease the number of privileged accounts and have been able to delegate more effectively. We decreased the number of high-level permissions that administrators had. For example, if someone is a DNS administrator, he has access only as far as the specific actions he needs to handle. We don't need to give away such high privileges for such a daily job. It's helped clarify roles and access. It's helped reduce identity-based breaches. If someone leaves a company, we can easily undo provisioning and close accounts. We can generate reports to see which people have which permissions and at what times. We've just integrated with our HR system. It helps us follow activated and deactivated users. I'd rate the granular controls on offer ten out of ten. We've saved on manpower in terms of the work of the administrators. There's good reporting and functionality, and it's very transparent. You can connect more than one directory and manage everything from one pane. You can do many things from one interface.
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Computer Software Company
9%
Financial Services Firm
9%
Educational Organization
6%
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise21
Large Enterprise47
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise19
 

Questions from the Community

What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...
What is your experience regarding pricing and costs for One Identity Active Roles?
Regarding the pricing of One Identity Active Roles, it is definitely on the expensive side compared to solutions for what it does. It is a necessary need for us. I don't know One Identity Active Ro...
What needs improvement with One Identity Active Roles?
One of the things I would like to see more robust is the change history. One Identity Active Roles can only monitor changes that happen in the console, and the logs don't go back longer than thirty...
What is your primary use case for One Identity Active Roles?
One Identity Active Roles is used for delegated access. It helps with RBAC controls and allows us to manipulate across our facilities which OUs in Active Directory they can manage, along with dynam...
 

Also Known As

Okta Customer Identity, Workforce Identity
Quest Active Roles
 

Overview

 

Sample Customers

FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
City of Frankfurt, Moore Public Schools, George Washington University, Transavia Airlines, Howard County, MD. See all stories at OneIdentity.com/casestudies
Find out what your peers are saying about Okta Platform vs. One Identity Active Roles and other solutions. Updated: March 2020.
882,606 professionals have used our research since 2012.