ON24 Platform vs Webex comparison

ON24 and Cisco are both solutions in the Virtual Meetings category. ON24 is ranked #23, while Cisco is ranked #2 with an average rating of 7.8. ON24 holds a 1.5% mindshare in VM, compared to Cisco’s 11.3% mindshare. Additionally, 100% of ON24 users are willing to recommend the solution, compared to 87% of Cisco users who would recommend it.

ON24 Platform

Read 2 ON24 Platform reviews

351 Views
232 Comparison Views

100% willing to recommend

Webex

Read 126 Webex reviews

2,220 Views
2,131 Comparison Views

87% willing to recommend

ON24 Platform

Webex

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

Webex and ON24 compete in the virtual communication and events space, each serving distinct niches. Webex holds a notable edge in integration and collaboration tools, while ON24 excels in analytics and engagement features.

Features: Webex provides interactive meeting tools, screen sharing, and integration capabilities enhancing collaboration. Its ability to host various virtual events is significant. ON24 specializes in sophisticated engagement features, customizable virtual environments, and audience analytics, catering to data-driven webinars.

Ease of Deployment and Customer Service: Webex has a straightforward deployment process with extensive integration options and solid support, facilitating adoption. ON24's deployment is more complex due to its robust features but provides dedicated support for seamless implementation.

Pricing and ROI: Webex is more cost-effective for companies needing comprehensive communication tools, providing substantial ROI in collaborative environments. ON24 requires a higher initial investment, but its ROI is justified through enhanced engagement and detailed analytics essential for marketing initiatives.

To learn more, read our detailed ON24 Platform vs. Webex Report (Updated: November 2025).

Buyer's Guide

ON24 Platform vs. Webex

November 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ON24 Platform

Ranking in Virtual Meetings

23rd

Average Rating

8.0

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Virtual Events Platforms (6th)

Webex

Ranking in Virtual Meetings

2nd

Average Rating

8.0

Reviews Sentiment

5.6

Number of Reviews

126

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2025, in the Virtual Meetings category, the mindshare of ON24 Platform is 1.5%, up from 1.1% compared to the previous year. The mindshare of Webex is 11.3%, down from 16.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Market Share Distribution
Product	Market Share (%)
Webex	11.3%
ON24 Platform	1.5%
Other	87.2%

Virtual Meetings

Featured Reviews

reviewer1337886

Multimedia Production Manager at a legal firm with 5,001-10,000 employees

Easy setup and an a la carte pricing model

The solution needs a more modern interface. One of our biggest complaints is that we don't have the ability to dynamically push our interface to participants. Adobe Connect is an older technology, but it allows us to push our own layout and design to participants. One of the solution's strengths is that it's web-only but that is also a weakness. It is not a software solution but is browser-based which has its advantages and disadvantages. Zoom has become such a force that its ease of use surpasses ON24.

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AlexandruCioruta

Senior manager at Ernst & Young

Used to conduct online third-party client meetings or third-party vendor meetings

The solution's video conferencing quality is good, and I rate it a nine out of ten. The solution's security features are end-to-end encrypted, and I rate them ten out of ten. The version we're using requires no technical team for deployment and maintenance. The solution has an enterprise version, but we're not currently using it. I would recommend the solution to other users because it has good video conference quality. I mostly leverage the solution for third-party client meetings or third-party vendor meetings. Overall, I rate the solution a nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution works well with third-party integrations."

"Friendly user interface and simple navigation."

"Screen share is the most valuable feature."

"It allows me to conduct meetings, share files, record events, chat, and have presentations with co-workers."

"Lag-free video communication and virtual meeting software which runs smoothly."

"The most valuable feature is that you can host presentations with a lot of attendees."

"Doing presentations on the solution is very good. There isn't much they could do to improve this aspect. It's excellent."

"The solution has been very stable."

"The solution makes it easy for us as a team to collaborate remotely."

"The GUI is nice and easy to operate."

More Webex pros

Cons

"Bandwidth optimization could be increased."

"The solution needs a more modern interface."

"In terms of features, it would be beneficial for Webex to focus on improving its chat functionality to make it more user-friendly. Additionally, enhancing communication operations to create a friendlier user experience would be advantageous. Other individuals who have tried using it faced challenges when attempting to share content with third parties during conversations or meetings."

"Sometimes we've had issues with the connection."

"The collaborative features could improve in Webex. There should not be the typical one on one connection that we have had in the past."

"Webex's Bluetooth functionality could be better. For example, I use Webex on my Android mobile phone and connect with Bluetooth. It connects, but I cannot speak through the Bluetooth microphone and earphones with Webex. It's always disabled. I don't know why."

"Some concerns are raised by the company's team when it comes to the screen portion of the tool. There is a need to hire engineers to deal with the aforementioned issue."

"One area that could use improvement in Webex is the connection speed."

"Sometimes the call quality is not that great. When you call in, especially in an international situation, or if you have people calling from different continents or geographical locations, there can be issues with the call itself."

"It is not so easy to obtain information in areas like the number of participants, comments, and file transfers inside the application."

More Webex cons

Pricing and Cost Advice

"We paid $1,800 for five webinars, which is the standard fee. If you require support there is a $300 additional fee, extra attendees is an additional fee, integration is an additional fee, etc. All these extras could add on another $2,500 which was not in our budget."

"I believe the license to be monthly."

"We paid for our Webex license as a bundle."

"You need to make yearly payments towards the licensing charges of the product. You need to opt for a subscription-based licensing model for your organization. The product is a bit expensive."

"This is an expensive product compared to Teams and it should be cheaper."

"The pricing of this solution is fine and I am satisfied with it."

"The price of Webex is in the middle range compared to the market."

"The cost is pretty high compared to the competitors."

"There is an annual license required for this solution."

More Webex pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Government

14%

Manufacturing Company

11%

Computer Software Company

11%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	40
Midsize Enterprise	24
Large Enterprise	61

Questions from the Community

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What do you like most about Webex?

Webex improved our overall team collaboration.

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What is your experience regarding pricing and costs for Webex?

From when I last implemented it, I found the price to be expensive. The licensing model doesn't work because if I want to implement it for an organization, I need to pay a per-user license, which m...

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What needs improvement with Webex?

Webex is a fine, perfectly adequate product, and I don't see any room for improvement. From when I last implemented it, I found the price to be expensive. The licensing model doesn't work because i...

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Comparisons

Zoom Workplace Business vs ON24 Platform

Compared 59% of the time

More ON24 Platform Competitors

Skype for Business vs Webex

Compared 22% of the time

Zoom Workplace Business vs Webex

Compared 15% of the time

Adobe Connect vs Webex

Compared 11% of the time

Cisco Meeting Server vs Webex

Compared 10% of the time

PGi GlobalMeet vs Webex

Compared 3% of the time

More Webex Competitors

Product Reports

Buyer's Guide

Virtual Meetings

October 2025

Download ON24 Platform product report

Buyer's Guide

Webex

October 2025

Download Webex product report

Also Known As

No data available

Cisco Spark

Overview

Experiences Centered Around Your Audience

The ON24 Platform gives you a single place to build, manage, analyze, measure and optimize all of your audiences’ experiences.

Data-Driven
Extract behavioral insights to qualify leads and accelerate deals.

Scalable
Centralize the development, sharing and reuse of your best content.

Global
Broadcast, repurpose and translate content across multiple regions.

Integrated
Seamlessly connect and transfer data with other business software.

Customizable
Control every aspect of the audience experience, data capture and reporting.

Ease-of-Use
Simplify content creation with intuitive, drag-and-drop functionality.

ON24

Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

Cisco

Sample Customers

IBM, Zendesk, Salesforce, Linkedin, Intel

Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.

Buyer's Guide

ON24 Platform vs. Webex

November 2025

Free Report: ON24 Platform vs. Webex

Find out what your peers are saying about ON24 Platform vs. Webex and other solutions. Updated: November 2025.

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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.