ON24 Platform vs Webex comparison

ON24 and Cisco are both solutions in the Virtual Meetings category. ON24 is ranked #26, while Cisco is ranked #2 with an average rating of 7.8. ON24 holds a 1.4% mindshare in VM, compared to Cisco’s 7.6% mindshare. Additionally, 100% of ON24 users are willing to recommend the solution, compared to 87% of Cisco users who would recommend it.

ON24 Platform

Read 2 ON24 Platform reviews

381 Views
248 Comparison Views

100% willing to recommend

Webex

Read 126 Webex reviews

2,387 Views
2,315 Comparison Views

87% willing to recommend

ON24 Platform

Webex

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

Webex and ON24 compete in the virtual communication and events space, each serving distinct niches. Webex holds a notable edge in integration and collaboration tools, while ON24 excels in analytics and engagement features.

Features: Webex provides interactive meeting tools, screen sharing, and integration capabilities enhancing collaboration. Its ability to host various virtual events is significant. ON24 specializes in sophisticated engagement features, customizable virtual environments, and audience analytics, catering to data-driven webinars.

Ease of Deployment and Customer Service: Webex has a straightforward deployment process with extensive integration options and solid support, facilitating adoption. ON24's deployment is more complex due to its robust features but provides dedicated support for seamless implementation.

Pricing and ROI: Webex is more cost-effective for companies needing comprehensive communication tools, providing substantial ROI in collaborative environments. ON24 requires a higher initial investment, but its ROI is justified through enhanced engagement and detailed analytics essential for marketing initiatives.

To learn more, read our detailed ON24 Platform vs. Webex Report (Updated: December 2025).

Buyer's Guide

ON24 Platform vs. Webex

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ON24 Platform

Ranking in Virtual Meetings

26th

Average Rating

8.0

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Virtual Events Platforms (6th)

Webex

Ranking in Virtual Meetings

2nd

Average Rating

8.0

Reviews Sentiment

5.6

Number of Reviews

126

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Virtual Meetings category, the mindshare of ON24 Platform is 1.4%, up from 1.3% compared to the previous year. The mindshare of Webex is 7.6%, down from 17.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Market Share Distribution
Product	Market Share (%)
Webex	7.6%
ON24 Platform	1.4%
Other	91.0%

Virtual Meetings

Featured Reviews

reviewer1337886

Multimedia Production Manager at a legal firm with 5,001-10,000 employees

Easy setup and an a la carte pricing model

The solution needs a more modern interface. One of our biggest complaints is that we don't have the ability to dynamically push our interface to participants. Adobe Connect is an older technology, but it allows us to push our own layout and design to participants. One of the solution's strengths is that it's web-only but that is also a weakness. It is not a software solution but is browser-based which has its advantages and disadvantages. Zoom has become such a force that its ease of use surpasses ON24.

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reviewer1959318

Program Manager at a healthcare company with 5,001-10,000 employees

Has delivered consistent performance but would benefit from a more flexible licensing model

Webex is a fine, perfectly adequate product, and I don't see any room for improvement. From when I last implemented it, I found the price to be expensive. The licensing model doesn't work because if I want to implement it for an organization, I need to pay a per-user license, which makes it very restrictive. They should probably reconsider the licensing model to be less restrictive and more adaptable for organizational use.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Friendly user interface and simple navigation."

"The solution works well with third-party integrations."

"Screen share is the most valuable feature."

"The chat and meeting scheduling features in Webex are most valuable for our team's productivity."

"The best feature is to be able to share the screen or just some application we want, even a video or audio, then request the remote control of the device with which they have connected."

"Cisco is a pioneer in this particular technology. The features and technology have been adopted and they have been integrated with other solutions."

"The video quality is good."

"They have a feature called Call Me in which I need to type in my phone number and I can get a conference room to call my number rather than needing to dial in every time. I think that's a quite good feature."

"Webex offers a wide range of useful features."

"It is user-friendly."

More Webex pros

Cons

"Bandwidth optimization could be increased."

"The solution needs a more modern interface."

"Everybody these days uses virtual meeting solutions because we're all remote working. It would be a benefit if there were permanent collaboration spaces for projects. For example, the way Teams has its teams folders and shared locations. Webex is missing that feature, or maybe it has it and I'm not aware of it. However, it needs a permanent sharing location for when projects can get stored and can be a collaboration space as opposed to only a meeting space."

"I would like to see the addition of new features that will add value to the product."

"Sometimes the call quality is not that great. When you call in, especially in an international situation, or if you have people calling from different continents or geographical locations, there can be issues with the call itself."

"There could be a feature available to record the meetings."

"In terms of features, it would be beneficial for Webex to focus on improving its chat functionality to make it more user-friendly. Additionally, enhancing communication operations to create a friendlier user experience would be advantageous. Other individuals who have tried using it faced challenges when attempting to share content with third parties during conversations or meetings."

"Greater visibility beyond infrastructure metrics would be beneficial. We could leverage insights into business performance indicators as well. I believe that incorporating more predictive capabilities into Webex for the next version would be beneficial."

"The performance of WebEx could be improved. If you're using it on a mobile device and on the laptop, you sometimes get glitches, where you've answered the call or joined a meeting on a laptop and your mobile device doesn't quite know what's going on. It may just be technical glitches, but it seems to be a bit shaky sometimes on mobile devices."

"Currently, I'm unable to find any loophole in Webex, but in terms of areas for improvement, it would be better if a user is informed about any new updates or new features added to the tool."

More Webex cons

Pricing and Cost Advice

"We paid $1,800 for five webinars, which is the standard fee. If you require support there is a $300 additional fee, extra attendees is an additional fee, integration is an additional fee, etc. All these extras could add on another $2,500 which was not in our budget."

"Webex is a cheaply priced tool."

"There are licenses for business to use the solution but for end-users, there is not."

"I use the solution for free because I don't use the solution's enterprise version."

"Price is the one area where Webex needs to improve relative to its competitors. It's difficult to sell to small and medium-sized businesses (SMB) because of the license price."

"Webex is very expensive."

"My organization took care of the licensing. I'm guessing they did some subscription cycle, but I used the free version."

"The tool is expensive."

"I am using the free version of Webex."

More Webex pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Government

12%

Manufacturing Company

11%

Computer Software Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	40
Midsize Enterprise	24
Large Enterprise	61

Questions from the Community

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What do you like most about Webex?

Webex improved our overall team collaboration.

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What is your experience regarding pricing and costs for Webex?

From when I last implemented it, I found the price to be expensive. The licensing model doesn't work because if I want to implement it for an organization, I need to pay a per-user license, which m...

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What needs improvement with Webex?

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Comparisons

Zoom Workplace Business vs ON24 Platform

Compared 44% of the time

RingCentral Events vs ON24 Platform

Compared 27% of the time

More ON24 Platform Competitors

Skype for Business vs Webex

Compared 15% of the time

Zoom Workplace Business vs Webex

Compared 12% of the time

Adobe Connect vs Webex

Compared 10% of the time

Cisco Meeting Server vs Webex

Compared 9% of the time

3CX Live Chat vs Webex

Compared 3% of the time

More Webex Competitors

Product Reports

Buyer's Guide

Virtual Meetings

December 2025

Download ON24 Platform product report

Buyer's Guide

Webex

December 2025

Download Webex product report

Also Known As

No data available

Cisco Spark

Overview

Experiences Centered Around Your Audience

The ON24 Platform gives you a single place to build, manage, analyze, measure and optimize all of your audiences’ experiences.

Data-Driven
Extract behavioral insights to qualify leads and accelerate deals.

Scalable
Centralize the development, sharing and reuse of your best content.

Global
Broadcast, repurpose and translate content across multiple regions.

Integrated
Seamlessly connect and transfer data with other business software.

Customizable
Control every aspect of the audience experience, data capture and reporting.

Ease-of-Use
Simplify content creation with intuitive, drag-and-drop functionality.

ON24

Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

Cisco

Sample Customers

IBM, Zendesk, Salesforce, Linkedin, Intel

Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.

Buyer's Guide

ON24 Platform vs. Webex

December 2025

Free Report: ON24 Platform vs. Webex

Find out what your peers are saying about ON24 Platform vs. Webex and other solutions. Updated: December 2025.

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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.