ON24 Platform vs Webex comparison

ON24 and Cisco are both solutions in the Virtual Meetings category. ON24 is ranked #26, while Cisco is ranked #2 with an average rating of 8.0. ON24 holds a 1.0% mindshare in VM, compared to Cisco’s 18.4% mindshare. Additionally, 100% of ON24 users are willing to recommend the solution, compared to 86% of Cisco users who would recommend it.

ON24 Platform

Read 2 ON24 Platform reviews

179 Views
97 Comparison Views

100% willing to recommend

Webex

Read 124 Webex reviews

3,208 Views
1,404 Comparison Views

86% willing to recommend

ON24 Platform

Webex

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

Webex and ON24 compete in the virtual communication and events space, each serving distinct niches. Webex holds a notable edge in integration and collaboration tools, while ON24 excels in analytics and engagement features.

Features: Webex provides interactive meeting tools, screen sharing, and integration capabilities enhancing collaboration. Its ability to host various virtual events is significant. ON24 specializes in sophisticated engagement features, customizable virtual environments, and audience analytics, catering to data-driven webinars.

Ease of Deployment and Customer Service: Webex has a straightforward deployment process with extensive integration options and solid support, facilitating adoption. ON24's deployment is more complex due to its robust features but provides dedicated support for seamless implementation.

Pricing and ROI: Webex is more cost-effective for companies needing comprehensive communication tools, providing substantial ROI in collaborative environments. ON24 requires a higher initial investment, but its ROI is justified through enhanced engagement and detailed analytics essential for marketing initiatives.

To learn more, read our detailed ON24 Platform vs. Webex Report (Updated: April 2025).

Buyer's Guide

ON24 Platform vs. Webex

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ON24 Platform

Ranking in Virtual Meetings

26th

Average Rating

8.0

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Virtual Events Platforms (4th)

Webex

Ranking in Virtual Meetings

2nd

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

124

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Virtual Meetings category, the mindshare of ON24 Platform is 1.0%, down from 1.2% compared to the previous year. The mindshare of Webex is 18.4%, up from 15.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

reviewer1337886

Multimedia Production Manager at a legal firm with 5,001-10,000 employees

Easy setup and an a la carte pricing model

The solution needs a more modern interface. One of our biggest complaints is that we don't have the ability to dynamically push our interface to participants. Adobe Connect is an older technology, but it allows us to push our own layout and design to participants. One of the solution's strengths is that it's web-only but that is also a weakness. It is not a software solution but is browser-based which has its advantages and disadvantages. Zoom has become such a force that its ease of use surpasses ON24.

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AlexandruCioruta

Senior manager at Ernst & Young

Used to conduct online third-party client meetings or third-party vendor meetings

The solution's video conferencing quality is good, and I rate it a nine out of ten. The solution's security features are end-to-end encrypted, and I rate them ten out of ten. The version we're using requires no technical team for deployment and maintenance. The solution has an enterprise version, but we're not currently using it. I would recommend the solution to other users because it has good video conference quality. I mostly leverage the solution for third-party client meetings or third-party vendor meetings. Overall, I rate the solution a nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Friendly user interface and simple navigation."

"The solution works well with third-party integrations."

"Webex's clarity is good for video and audio. I have found it better than Zoom. We can receive notifications of meetings which is helpful."

"Team members do not need to use public solutions to collaborate on complex projects, share files and screens."

"The solution is useful for communication."

"During Cisco training sessions, I found Webex effective in improving productivity. I benefited from the training. However, I can't speak for others using Webex for daily work or jobs."

"The solution is very valuable for conference calls, as a lot of businesses are switching from work-from-home."

"One of the most valuable features of WebEx is that it's very quick for ad hoc meetings, and I use it all day, every day, for internal chat with my team. It's just a good platform."

"The installation is not difficult."

"The stability of the solution is the most important feature."

More Webex pros

Cons

"Bandwidth optimization could be increased."

"The solution needs a more modern interface."

"The licensing could be a bit simpler."

"There could be a feature available to record the meetings."

"There's some difficulty in Webex, particularly when a third party needs access and that third party is not part of the domain of the company, it could be difficult."

"The high price of the product is an area of concern where improvements are required."

"I would like the next release to be more user-friendly."

"When it was just two people trying to conference, it was easier. But now I see there are times when many people have to be on the call at the same time. That's definitely something that Webex can help with."

"The performance is not always good and could be improved."

"Webex is clunky and it's hard to use. It's not simple. Webex is probably the most user-unfriendly of all of them. Whenever you're trying to get on it, it's an absolute pain."

More Webex cons

Pricing and Cost Advice

"We paid $1,800 for five webinars, which is the standard fee. If you require support there is a $300 additional fee, extra attendees is an additional fee, integration is an additional fee, etc. All these extras could add on another $2,500 which was not in our budget."

"There is a need to pay the licensing charges to use Webex Enterprise Edition."

"The pricing of this solution is fine and I am satisfied with it."

"I use the free version, not the enterprise version. The only compelling reason to go for paid WebEx pay is if you're hosting large meetings."

"The price of Webex is in the middle range compared to the market."

"The cost is pretty high compared to the competitors."

"There is a subscription needed to use this solution and we pay approximately $5,000 per year."

"The price should be improved significantly."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten."

More Webex pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

11%

Legal Firm

Insurance Company

Educational Organization

74%

Computer Software Company

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about Webex?

Webex improved our overall team collaboration.

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What is your experience regarding pricing and costs for Webex?

Webex is expensive. If it weren't that expensive, we would probably use it for all our telecommunication needs, not just for telemedicine.

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What needs improvement with Webex?

Usability needs improvement. Webex is more complex compared to Zoom ( /products/zoom-reviews ). Zoom ( /products/zoom-reviews ) has a big advantage in simplicity, especially for the other side to c...

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Comparisons

Zoom vs ON24 Platform

Compared 100% of the time

More ON24 Platform Competitors

Skype for Business vs Webex

Compared 31% of the time

Zoom vs Webex

Compared 16% of the time

Cisco Meeting Server vs Webex

Compared 16% of the time

Adobe Connect vs Webex

Compared 11% of the time

TeamViewer vs Webex

Compared 10% of the time

More Webex Competitors

Product Reports

Buyer's Guide

Virtual Meetings

April 2025

Download ON24 Platform product report

Buyer's Guide

Webex

March 2025

Download Webex product report

Also Known As

No data available

Cisco Spark

Overview

Experiences Centered Around Your Audience

The ON24 Platform gives you a single place to build, manage, analyze, measure and optimize all of your audiences’ experiences.

Data-Driven
Extract behavioral insights to qualify leads and accelerate deals.

Scalable
Centralize the development, sharing and reuse of your best content.

Global
Broadcast, repurpose and translate content across multiple regions.

Integrated
Seamlessly connect and transfer data with other business software.

Customizable
Control every aspect of the audience experience, data capture and reporting.

Ease-of-Use
Simplify content creation with intuitive, drag-and-drop functionality.

ON24

Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

Cisco

Sample Customers

IBM, Zendesk, Salesforce, Linkedin, Intel

Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.

Buyer's Guide

ON24 Platform vs. Webex

April 2025

Free Report: ON24 Platform vs. Webex

Find out what your peers are saying about ON24 Platform vs. Webex and other solutions. Updated: April 2025.

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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.