ON24 Platform vs Webex comparison

ON24 and Cisco are both solutions in the Virtual Meetings category. ON24 is ranked #26, while Cisco is ranked #2 with an average rating of 8.0. ON24 holds a 1.2% mindshare in VM, compared to Cisco’s 16.6% mindshare. Additionally, 100% of ON24 users are willing to recommend the solution, compared to 86% of Cisco users who would recommend it.

ON24 Platform

Read 2 ON24 Platform reviews

204 Views
113 Comparison Views

100% willing to recommend

Webex

Read 123 Webex reviews

3,874 Views
1,451 Comparison Views

86% willing to recommend

ON24 Platform

Webex

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ON24 Platform and Webex based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed ON24 Platform vs. Webex Report (Updated: December 2024).

Buyer's Guide

ON24 Platform vs. Webex

December 2024

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Helped 817,354 peers since 2012

Categories and Ranking

ON24 Platform

Ranking in Virtual Meetings

26th

Average Rating

8.0

Number of Reviews

Ranking in other categories

Virtual Events Platforms (5th)

Webex

Ranking in Virtual Meetings

2nd

Average Rating

8.0

Number of Reviews

123

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2024, in the Virtual Meetings category, the mindshare of ON24 Platform is 1.2%, up from 1.2% compared to the previous year. The mindshare of Webex is 16.6%, up from 14.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

Ruzbeh Framjee

Planning and Strategy at a marketing services firm with 11-50 employees

Friendly user interface, simple navigation; suitable for small and large webinars

One thing that could be improved is that there is a 5,000 person limit. Exceeding that requires an additional fee and requires purchasing additional cloud space. It's difficult because you never know on the day how many people will join. The reporting could also be improved because it sometimes requires putting in a request for additional information. If reporting were more in-depth that could be avoided. I think the next release could include something related to bandwidth optimization because I log in from three devices, iPhone, mobile and laptop to check. There was some lag with the mobile.

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AlexandruCioruta

Senior manager at Ernst & Young

Used to conduct online third-party client meetings or third-party vendor meetings

The solution's video conferencing quality is good, and I rate it a nine out of ten. The solution's security features are end-to-end encrypted, and I rate them ten out of ten. The version we're using requires no technical team for deployment and maintenance. The solution has an enterprise version, but we're not currently using it. I would recommend the solution to other users because it has good video conference quality. I mostly leverage the solution for third-party client meetings or third-party vendor meetings. Overall, I rate the solution a nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Friendly user interface and simple navigation."

"The solution works well with third-party integrations."

"During Cisco training sessions, I found Webex effective in improving productivity. I benefited from the training. However, I can't speak for others using Webex for daily work or jobs."

"I am completely satisfied with the tech support."

"One of the most valuable features of WebEx is that it's very quick for ad hoc meetings, and I use it all day, every day, for internal chat with my team. It's just a good platform."

"Lag-free video communication and virtual meeting software which runs smoothly."

"Once it's running, it's okay."

"The product saves time and money."

"The stream is very smooth. That's what I like about Webex. Other video conference solutions like Zoom sometimes freeze and get buggy, but Webex doesn't."

"It is user-friendly."

More Webex pros

Cons

"Bandwidth optimization could be increased."

"The solution needs a more modern interface."

"There could be more some AI-related features."

"I have had issues with the frequent updates from Webex."

"One area that could use improvement in Webex is the connection speed."

"Currently, I'm unable to find any loophole in Webex, but in terms of areas for improvement, it would be better if a user is informed about any new updates or new features added to the tool."

"An opportunity they could benefit from would be a version that includes meeting transcription. I usually use a third-party product to do transcription."

"In terms of features, it would be beneficial for Webex to focus on improving its chat functionality to make it more user-friendly. Additionally, enhancing communication operations to create a friendlier user experience would be advantageous. Other individuals who have tried using it faced challenges when attempting to share content with third parties during conversations or meetings."

"Zoom entered into the commercial space for end-users. It's more of a solution for single users for training classes or music centers and all that. Cisco is not in that space."

"The collaborative features could improve in Webex. There should not be the typical one on one connection that we have had in the past."

More Webex cons

Pricing and Cost Advice

"We paid $1,800 for five webinars, which is the standard fee. If you require support there is a $300 additional fee, extra attendees is an additional fee, integration is an additional fee, etc. All these extras could add on another $2,500 which was not in our budget."

"There is a need to pay the licensing charges to use Webex Enterprise Edition."

"This is an expensive product compared to Teams and it should be cheaper."

"My organization took care of the licensing. I'm guessing they did some subscription cycle, but I used the free version."

"For me, there is no licensing fee."

"There is a license needed to use this solution."

"Price is the one area where Webex needs to improve relative to its competitors. It's difficult to sell to small and medium-sized businesses (SMB) because of the license price."

"I rate the platform's pricing a six out of ten."

"The tool's licensing is expensive, but it should be cheaper."

More Webex pricing and cost advice

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Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Media Company

11%

Legal Firm

Financial Services Firm

Educational Organization

84%

Computer Software Company

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Ask a question

Earn 20 points

What do you like most about Webex?

Webex improved our overall team collaboration.

See all answers

What is your experience regarding pricing and costs for Webex?

The tool is expensive. It costs approximately $6000 per year. The vendor must work on the pricing. $3500 to $4500 would be more reasonable. Webex is much more expensive than the other brands.

See all answers

What needs improvement with Webex?

The solution's initial setup process is lengthy. The tool takes a bit of time to download. When you are at the tail end of starting up a meeting, installing Webex will delay you.

See all answers

Comparisons

Zoom vs ON24 Platform

Compared 100% of the time

More ON24 Platform Competitors

Cisco Meeting Server vs Webex

Compared 27% of the time

Skype for Business vs Webex

Compared 22% of the time

TeamViewer vs Webex

Compared 14% of the time

Zoom vs Webex

Compared 14% of the time

Cisco TelePresence vs Webex

Compared 10% of the time

More Webex Competitors

Product Reports

Buyer's Guide

Virtual Meetings

November 2024

Download ON24 Platform product report

Buyer's Guide

Webex

November 2024

Download Webex product report

Also Known As

No data available

Cisco Spark

Learn More

Video not available

ON24

Cisco

Overview

Experiences Centered Around Your Audience

The ON24 Platform gives you a single place to build, manage, analyze, measure and optimize all of your audiences’ experiences.

Data-Driven
Extract behavioral insights to qualify leads and accelerate deals.

Scalable
Centralize the development, sharing and reuse of your best content.

Global
Broadcast, repurpose and translate content across multiple regions.

Integrated
Seamlessly connect and transfer data with other business software.

Customizable
Control every aspect of the audience experience, data capture and reporting.

Ease-of-Use
Simplify content creation with intuitive, drag-and-drop functionality.

Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

Sample Customers

IBM, Zendesk, Salesforce, Linkedin, Intel

Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.

Buyer's Guide

ON24 Platform vs. Webex

December 2024

Free Report: ON24 Platform vs. Webex

Find out what your peers are saying about ON24 Platform vs. Webex and other solutions. Updated: December 2024.

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817,354 professionals have used our research since 2012.

See our ON24 Platform vs. Webex report.

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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.