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ON24 Platform vs Webex comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ON24 Platform
Ranking in Virtual Meetings
26th
Average Rating
8.0
Reviews Sentiment
8.1
Number of Reviews
2
Ranking in other categories
Virtual Events Platforms (4th)
Webex
Ranking in Virtual Meetings
2nd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
124
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Virtual Meetings category, the mindshare of ON24 Platform is 1.0%, down from 1.2% compared to the previous year. The mindshare of Webex is 18.4%, up from 15.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

reviewer1337886 - PeerSpot reviewer
Easy setup and an a la carte pricing model
The solution needs a more modern interface. One of our biggest complaints is that we don't have the ability to dynamically push our interface to participants. Adobe Connect is an older technology, but it allows us to push our own layout and design to participants. One of the solution's strengths is that it's web-only but that is also a weakness. It is not a software solution but is browser-based which has its advantages and disadvantages. Zoom has become such a force that its ease of use surpasses ON24.
AlexandruCioruta - PeerSpot reviewer
Used to conduct online third-party client meetings or third-party vendor meetings
The solution's video conferencing quality is good, and I rate it a nine out of ten. The solution's security features are end-to-end encrypted, and I rate them ten out of ten. The version we're using requires no technical team for deployment and maintenance. The solution has an enterprise version, but we're not currently using it. I would recommend the solution to other users because it has good video conference quality. I mostly leverage the solution for third-party client meetings or third-party vendor meetings. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution works well with third-party integrations."
"Friendly user interface and simple navigation."
"The stability of the solution is the most important feature."
"It is user-friendly."
"The solution is very valuable for conference calls, as a lot of businesses are switching from work-from-home."
"One of the most valuable features of Webex was that it was easy to use and there were no hassles."
"Webex has frequent updates and it is very good."
"The product's initial setup phase was very easy."
"The most valuable features of the solution are communication, screen sharing, and collaboration."
"I have found Webex to be stable."
 

Cons

"Bandwidth optimization could be increased."
"The solution needs a more modern interface."
"Webex is a very demanding application, so it requires a very heavy bandwidth."
"It should be more integrated with third-party vendors."
"The product's user interface is an area with shortcomings, making it an area where improvements are required."
"The product needs to improve its integration. I'm not sure how difficult it is for the IT team to set up the integration. Once set up, it's easy but still not as straightforward as other platforms, like Microsoft Teams, where everything is within the same technical environment. To ensure further security, face authentication should also be added for all internal corporate users logged into the platform."
"Performance of this platform needs improvement. There was a stability issue, particularly glitches that kept it from running smoothly."
"My biggest issue with the solution involves its price, which I find to be prohibitive for small governments and modest-sized schools."
"The GUI of Webex should be improved. The connectivity for putting people inside the meetings or entering meetings is to be improved."
"The product's price could be better."
 

Pricing and Cost Advice

"We paid $1,800 for five webinars, which is the standard fee. If you require support there is a $300 additional fee, extra attendees is an additional fee, integration is an additional fee, etc. All these extras could add on another $2,500 which was not in our budget."
"I rate the platform's pricing a six out of ten."
"I rate the product price a five on a scale of one to ten, where one is high price, and ten is low price."
"Webex is very expensive."
"There is a license needed to use this solution."
"The solution is low-cost for a hybrid model."
"My organization took care of the licensing. I'm guessing they did some subscription cycle, but I used the free version."
"There are no licensing fees."
"There is a subscription needed to use this solution and we pay approximately $5,000 per year."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
11%
Legal Firm
9%
Insurance Company
7%
Educational Organization
71%
Computer Software Company
7%
Government
5%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Webex?
Webex improved our overall team collaboration.
What is your experience regarding pricing and costs for Webex?
Webex is expensive. If it weren't that expensive, we would probably use it for all our telecommunication needs, not just for telemedicine.
What needs improvement with Webex?
Usability needs improvement. Webex is more complex compared to Zoom ( /products/zoom-reviews ). Zoom ( /products/zoom-reviews ) has a big advantage in simplicity, especially for the other side to c...
 

Comparisons

 

Also Known As

No data available
Cisco Spark
 

Overview

 

Sample Customers

IBM, Zendesk, Salesforce, Linkedin, Intel
Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Find out what your peers are saying about ON24 Platform vs. Webex and other solutions. Updated: April 2025.
849,190 professionals have used our research since 2012.