Try our new research platform with insights from 80,000+ expert users

ON24 Platform vs Webex comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

ON24 Platform
Ranking in Virtual Meetings
26th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
Virtual Events Platforms (5th)
Webex
Ranking in Virtual Meetings
2nd
Average Rating
8.0
Number of Reviews
123
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Virtual Meetings category, the mindshare of ON24 Platform is 1.3%, up from 1.2% compared to the previous year. The mindshare of Webex is 17.1%, up from 14.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

RF
Friendly user interface, simple navigation; suitable for small and large webinars
One thing that could be improved is that there is a 5,000 person limit. Exceeding that requires an additional fee and requires purchasing additional cloud space. It's difficult because you never know on the day how many people will join. The reporting could also be improved because it sometimes requires putting in a request for additional information. If reporting were more in-depth that could be avoided. I think the next release could include something related to bandwidth optimization because I log in from three devices, iPhone, mobile and laptop to check. There was some lag with the mobile.
AlexandruCioruta - PeerSpot reviewer
Used to conduct online third-party client meetings or third-party vendor meetings
The solution's video conferencing quality is good, and I rate it a nine out of ten. The solution's security features are end-to-end encrypted, and I rate them ten out of ten. The version we're using requires no technical team for deployment and maintenance. The solution has an enterprise version, but we're not currently using it. I would recommend the solution to other users because it has good video conference quality. I mostly leverage the solution for third-party client meetings or third-party vendor meetings. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution works well with third-party integrations."
"Friendly user interface and simple navigation."
"The GUI is nice and easy to operate."
"They have a feature called Call Me in which I need to type in my phone number and I can get a conference room to call my number rather than needing to dial in every time. I think that's a quite good feature."
"The tool alerts us when there are issues with our Kubernetes environment, such as excessive container usage. This allows our operations team to quickly identify and address these issues, reducing the time it takes to resolve them."
"The solution could improve by having more dashboards and enhancing the processing speed."
"The solution makes it easy for us as a team to collaborate remotely."
"Doing presentations on the solution is very good. There isn't much they could do to improve this aspect. It's excellent."
"The important feature is breakout sessions. We can create a breakout session if you want to hold a conference and make a room only for some people at the meeting."
"The installation was straightforward."
 

Cons

"Bandwidth optimization could be increased."
"The solution needs a more modern interface."
"I would like to see the addition of new features that will add value to the product."
"It is not so easy to obtain information in areas like the number of participants, comments, and file transfers inside the application."
"Nowadays, it is hard to set up meetings using Webex since it has become a complicated process."
"The solution could improve by having cross-platform compatibility. For example, if you wanted to have a call with someone with Microsoft Teams you could do it with Webex. Not everyone wants to use the same virtual meeting application."
"The WebEx interface is not as user-friendly as Zoom's. There is room for improvement there."
"Webex's stability could be improved. It crashes very often. The user interface could also be improved to be more modern because it looks outdated."
"I would like the next release to be more user-friendly."
"Webex could be improved by having a password-protected system. I don't remember there being any passwords for the meetings, but, presently, Zoom has meeting protection."
 

Pricing and Cost Advice

"We paid $1,800 for five webinars, which is the standard fee. If you require support there is a $300 additional fee, extra attendees is an additional fee, integration is an additional fee, etc. All these extras could add on another $2,500 which was not in our budget."
"I use the free version, not the enterprise version. The only compelling reason to go for paid WebEx pay is if you're hosting large meetings."
"We purchase the product's yearly license. It is expensive."
"The pricing of this solution is fine and I am satisfied with it."
"I am using the free version of Webex."
"The price should be improved significantly."
"You can opt for yearly licensing with Webex."
"The price of the license depends a lot on the type of service required and whether it is for the entire company or only for a few users."
"There is an annual license required for this solution."
report
Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
825,661 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Media Company
12%
Legal Firm
10%
Financial Services Firm
8%
Educational Organization
84%
Computer Software Company
4%
Government
2%
Financial Services Firm
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Webex?
Webex improved our overall team collaboration.
What is your experience regarding pricing and costs for Webex?
The tool is expensive. It costs approximately $6000 per year. The vendor must work on the pricing. $3500 to $4500 would be more reasonable. Webex is much more expensive than the other brands.
What needs improvement with Webex?
The solution's initial setup process is lengthy. The tool takes a bit of time to download. When you are at the tail end of starting up a meeting, installing Webex will delay you.
 

Comparisons

 

Also Known As

No data available
Cisco Spark
 

Learn More

Video not available
 

Overview

 

Sample Customers

IBM, Zendesk, Salesforce, Linkedin, Intel
Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Find out what your peers are saying about ON24 Platform vs. Webex and other solutions. Updated: January 2025.
825,661 professionals have used our research since 2012.