OpenText 360 for SharePoint vs OpenText Documentum comparison

The compared OpenText 360 for SharePoint and OpenText Documentum solutions aren't in the same category. OpenText 360 for SharePoint is ranked #27 in BPM , with an average rating of 8.5, and holds a 0.3% mindshare in the category. OpenText Documentum is ranked #2 in ECM , with an average rating of 7.8, and holds a 12.6% mindshare. Additionally, 100% of OpenText 360 for SharePoint users are willing to recommend the solution, compared to 83% of OpenText Documentum users who would recommend it.

OpenText 360 for SharePoint

Read 15 OpenText 360 for SharePoint reviews

533 Views
361 Comparison Views

100% willing to recommend

OpenText Documentum

Read 31 OpenText Documentum reviews

3,426 Views
2,572 Comparison Views

83% willing to recommend

OpenText 360 for SharePoint

OpenText Documentum

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between OpenText 360 for SharePoint and OpenText Documentum based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, Apache, Automation Anywhere and others in Business Process Management (BPM).

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Buyer's Guide

Business Process Management (BPM)

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText 360 for SharePoint

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (27th)

OpenText Documentum

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Enterprise Content Management (2nd)

Mindshare comparison

OpenText 360 for SharePoint and OpenText Documentum aren’t in the same category and serve different purposes. OpenText 360 for SharePoint is designed for Business Process Management (BPM) and holds a mindshare of 0.3%, down 0.6% compared to last year.
OpenText Documentum, on the other hand, focuses on Enterprise Content Management, holds 12.6% mindshare, up 10.5% since last year.

Business Process Management (BPM)

Enterprise Content Management

Featured Reviews

Ravi Krishnan S

Head - Financial Reporting and Taxation at TVS Capital Funds

Has a strong and easy integration with Teams but the workflows could be more intuitive

OpenText 360 for SharePoint helps us with work and document management. We have all the functions and files of private equity firms stored according to particular investment portfolios. It handles all the document workflows and logging activities The product has a strong and easy integration with…

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Sunil Mudambi

Founder & Managing Director at 3 Cubed Business Consulting Pte Ltd

Saves time and increases an organization's productivity

It's a great enterprise content management product. Our customers love the product for its stability and scalability. Search is the most useful feature of the solution. The way we retrieve documents is more important than how we store them. There's no use if we can't find a document. It's the most critical feature. My organization works with other customers. We are consultants for OpenText. Our customers have seen a lot of benefits in terms of regulatory compliance. Industries like banking are highly regulated. The product captures the information centrally so everybody in the bank can see the right information at the right time. It is tamper-proof and enables us to return to the document source, which is helpful with legal issues.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product has a strong and easy integration with Teams."

"The most valuable features are collaboration, traceability, retention of documents, and search."

"OpenText 360 for SharePoint significantly saves time for users by streamlining the tasks of handling, searching, and maintaining documents compared to traditional file servers."

"This solution has good connection and we do not need to migrate everything in order to protect the repository."

"The most valuable feature of OpenText 360 for SharePoint is its performance. The solution is one of the best in the market if you search the internet."

"We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years."

"It's all now on cloud subscription, so you can use all the features without worrying about making the system updates patches."

"The collaborative environment for long-term archival or record management is great."

More OpenText 360 for SharePoint pros

"The most valuable feature is the good automation engine, which helps in reducing the development cost and allows easy development of applications."

"The tool's most valuable feature is ACL, which helps to control the user groups that access the documents."

"The most valuable feature of OpenText Documentum is the versioning."

"I appreciate Documentum's scalability, allowing for vast volumes of content storage."

"The most valuable feature is the management."

"Documentum is a highly scalable document management solution because it's built on a solid platform."

"It has reduced the amount of paper documents; reducing time and errors in the process."

"It provides possibilities for us to save documents and supporting the business process while doing so."

Cons

"Integration is an area where the solution lacks."

"The platform's workflows could be more intuitive and easier to use."

"The GUI should be improved for better user experience. Additionally, while there are standard connectors for automation and approvals in Power Platform, some tasks still need to be handled with API request calls instead of direct connectors, which could be improved."

"We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support."

"An area for improvement would be how the platform handles large volumes of documents. It also doesn't provide a very good, robust backup and restore capacity. In the next release, I would like the search technology to be improved."

"The graphical user interface had to be more user-friendly. It's not as intuitive."

"OpenText 360 is generally stable, though there are sometimes issues with document size or format."

"In the future, I would like to see new features in SharePoint for improved project tracking processes."

More OpenText 360 for SharePoint cons

"The user interface can be a bit more intuitive."

"The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs."

"The price is quite high as the licensing prices are significant."

"The BPM side should be improved."

"The documentation often leaves customers feeling somewhat frustrated, as OpenText seems to expect customers to remind them constantly about the need for better documentation, as they don't provide clear guidance on their documentation practices."

"It can be somewhat cumbersome for the operations team since it’s not a cloud instance"

"The licensing model should be changed."

"OpenText Documentum is moving to the cloud, and I am concerned about the security aspect of it."

Pricing and Cost Advice

"Pricing is a part of the enterprise agreement that we have."

"OpenText 360's price varies depending on how long you've been a customer, how many licenses you have, and which products you use."

"SharePoint uses a subscription model."

"On-premises version is expensive"

"It has a reasonable price."

"The solution has a very complex pricing model."

"There is a license needed to use OpenText 360 for SharePoint and we pay annually. The price of the solution could be less expensive."

"Its price is reasonable, but its licensing is very complex. This platform contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify its licensing."

"It is quite an expensive product."

"The price is considered affordable now."

"OpenText Documentum has announced a new licensing model, which could be more expensive."

"OpenText Documentum's pricing is good."

"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."

"The product is expensive."

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Top Industries

By visitors reading reviews

Financial Services Firm

23%

Government

11%

Legal Firm

10%

Energy/Utilities Company

Financial Services Firm

19%

Government

12%

Computer Software Company

12%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about OpenText 360 for SharePoint?

We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years.

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What is your experience regarding pricing and costs for OpenText 360 for SharePoint?

Pricing is very affordable as it is part of the Office 365 ( /products/office-365-reviews ) suite, costing around five dollars per user. I am satisfied with the pricing.

See all answers

What needs improvement with OpenText 360 for SharePoint?

The GUI should be improved for better user experience. Additionally, while there are standard connectors for automation and approvals in Power Platform, some tasks still need to be handled with API...

See all answers

What is your experience regarding pricing and costs for Documentum?

It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.

See all answers

What do you like most about OpenText Documentum?

The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.

See all answers

What needs improvement with OpenText Documentum?

The price is quite high as the licensing prices are significant.

See all answers

Comparisons

No data available

SharePoint vs OpenText Documentum

Compared 22% of the time

OpenText Extended ECM vs OpenText Documentum

Compared 18% of the time

IBM FileNet vs OpenText Documentum

Compared 12% of the time

Alfresco vs OpenText Documentum

Compared 11% of the time

Hyland OnBase vs OpenText Documentum

Compared 9% of the time

Product Reports

Buyer's Guide

OpenText 360 for SharePoint

April 2025

Download OpenText 360 for SharePoint product report

Buyer's Guide

OpenText Documentum

April 2025

Download OpenText Documentum product report

Also Known As

Process 360, Global 360, OpenText Process 360

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform

Overview

With Process360, businesses can take advantage of enterprise process applications delivered on top of SharePoint that also leverage other Microsoft technologies for content management, collaboration, user interface design, and integrated communications.

OpenText

OpenText Documentum organizes, preserves and makes information
accessible, while ensuring it adheres to all privacy and security
protocols. Documentum manages content across file stores and integrates
with enterprise applications, including SAP, Salesforce and Microsoft,
to help organizations conquer information management challenges.

Documentum provides integrated support for the entire lifecycle of a
wide range of content; beyond typical office documents to include CAD files, design
templates, rich media, audio, video, instant messaging threads, blog
posts, images and more.

OpenText

Sample Customers

iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin

Buyer's Guide

Business Process Management (BPM)

April 2025

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