OpenText AppWorks vs SoftExpert BPM comparison

OpenText and SoftExpert are both solutions in the Business Process Management (BPM) category. OpenText is ranked #20 with an average rating of 7.7, while SoftExpert is ranked #24 with an average rating of 10.0. OpenText holds a 0.5% mindshare in BPM, compared to SoftExpert’s 0.1% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 100% of SoftExpert users who would recommend it.

OpenText AppWorks

Read 10 OpenText AppWorks reviews

343 Views
217 Comparison Views

100% willing to recommend

SoftExpert BPM

Read 2 SoftExpert BPM reviews

177 Views
82 Comparison Views

100% willing to recommend

OpenText AppWorks

SoftExpert BPM

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

SoftExpert BPM and OpenText AppWorks compete in the business process management space. OpenText AppWorks has the upper hand with its advanced features.

Features:SoftExpert BPM is known for comprehensive compliance management, process mapping, and performance measurement. OpenText AppWorks stands out with strong integration capabilities, scalable architecture, and extensive collaboration features.

Ease of Deployment and Customer Service:OpenText AppWorks offers a robust cloud-based deployment model facilitating seamless integration and quick setup, supported by strong customer service. SoftExpert BPM provides flexibility with on-premise and cloud options but may require more resources for integration and deployment, yet offers reliable customer support.

Pricing and ROI:SoftExpert BPM has a competitive pricing structure, contributing to higher ROI through lower setup costs and maintenance expenses. OpenText AppWorks involves higher setup costs, justified by its comprehensive feature set, leading to favorable ROI for those prioritizing advanced capabilities.

To learn more, read our detailed OpenText AppWorks vs. SoftExpert BPM Report (Updated: April 2025).

Buyer's Guide

OpenText AppWorks vs. SoftExpert BPM

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText AppWorks

Ranking in Business Process Management (BPM)

20th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

SoftExpert BPM

Ranking in Business Process Management (BPM)

24th

Average Rating

10.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Business Process Management (BPM) category, the mindshare of OpenText AppWorks is 0.5%, up from 0.2% compared to the previous year. The mindshare of SoftExpert BPM is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Senthil Natarajan

Chief Operating Officer at a outsourcing company with 51-200 employees

The solution enables automation of supply chain and invoice processing with comprehensive integration and workflow capabilities

The main valuable features of OpenText AppWorks ( /products/opentext-appworks-reviews ) are the BPM ( /products/informatica-intelligent-data-management-cloud-idmc-reviews ) modules. There is the standard BPM ( /products/informatica-intelligent-data-management-cloud-idmc-reviews ) modeler and a case modeler. These are two strong features from the workflow layer. Additionally, the integration capability of the solution is beneficial. With these features, we are able to use OpenText AppWorks for automating supply-chain-related problems, vendor process automations, and invoice automations. We have built almost twenty-plus types of solutions and implemented around three hundred fifty-plus implementations. The solution also allows us to integrate it with our ERP ( /categories/erp ) system.

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Andrea González

Business Consultant at ITIS

Quick deployment, high availability, and easy to use

We are using SoftExpert BPM for document management, workflow, and forms The solution has helped us have access to documents and processes, such as analytics and forms. The most valuable feature of SoftExpert BPM is its ease of use. The form in SoftExpert BPM should improve. I have been using…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenText AppWorks, especially those incorporating low-code functionalities, have had a significant positive impact. In some cases, we've observed a remarkable reduction in development time, ranging from 50 to 75 percent. The MTP model and life cycle have facilitated rapid development cycles."

"AppWorks is a very quick development platform with low-coding capability and strong integration with third-party systems."

"Its customer support is reliable and easy to approach."

"We really appreciate the process automation and how can you create human tasks as one of your processes."

"OpenText AppWorks has standard features such as system-to-system and human-to-human integrations, but what I find most valuable in the solution is its monitoring feature that tells you more about your processes, how to restart and how to stop each process, etc."

"From a business perspective, the most valuable aspect lies in the optimization of processes."

"One of the most useful features is the code is customizable, we can make it our own."

"The monitoring aspect is highly valuable, as it offers an exceptional capability to track every minute of action performed by a business user in the global context."

More OpenText AppWorks pros

"A complete project management suite in one integrated package."

"The most valuable feature of SoftExpert BPM is its ease of use."

Cons

"From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model."

"OpenText AppWork's low-code capabilities can be enhanced by integrating them with AI offerings like Aviator."

"The integration could improve."

"OpenText needs improvements in its integration model to align with newer integration types."

"A room for improvement in OpenText AppWorks is its user interface. It should have mobile compatibility because right now, you still have to make two applications with a user interface for Android and a user interface for iOS, so if OpenText AppWorks can provide one UI that can be used across all devices, that would make the solution better. An additional feature I'd like to see in the next release of OpenText AppWorks is a better UI in terms of the look and feel. Another feature I'd like to see in the next version of the solution is mobile compatibility because, at the moment, you have to make your application mobile-ready or compatible with mobile devices because there's no provision for it in OpenText AppWorks."

"There could be some improvements with the low code design part. It could be more customizable and more user friendly."

"The crucial missing element is the archival function."

"AppWorks could be improved by including BPM simulation."

More OpenText AppWorks cons

"The form in SoftExpert BPM should improve."

"It could do more to use all the data it collects to intelligently manage the user experience."

Pricing and Cost Advice

"Pricing for OpenText AppWorks, specifically in the Indian market, is reasonable, but I'm not aware if it's still reasonable outside of India. The licensing cost is based on the number of licenses and the number of users. OpenText AppWorks has different licensing options."

"There is a user-based perpetual license."

"The price is on the higher side."

"The licensing cost varies based on several factors, such as the size of the customer and the domain URL."

"AppWorks is pretty expensive."

"The price of SoftExpert BPM is not expensive."

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Computer Software Company

10%

Insurance Company

10%

Retailer

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about OpenText AppWorks?

We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenTex...

See all answers

What is your experience regarding pricing and costs for OpenText AppWorks?

From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model. They have to go with a perpetual model, which makes it look crazy initially. But over a period, i...

See all answers

What needs improvement with OpenText AppWorks?

They can improve the UI capability. Recently, they launched a low-code platform, called entity modeling, which they can enhance further. It would be beneficial if OpenText ( /products/data-express-...

See all answers

What do you like most about SoftExpert BPM?

The most valuable feature of SoftExpert BPM is its ease of use.

See all answers

What is your experience regarding pricing and costs for SoftExpert BPM?

The price of SoftExpert BPM is not expensive.

See all answers

What needs improvement with SoftExpert BPM?

The form in SoftExpert BPM should improve.

See all answers

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Product Reports

Buyer's Guide

OpenText AppWorks

March 2025

Download OpenText AppWorks product report

Buyer's Guide

Business Process Management (BPM)

April 2025

Download SoftExpert BPM product report

Overview

OpenText Appworks. AppWorks is OpenText's Enterprise Application Development and Management platform. It allows you to quickly and easily build purpose-specific apps for the enterprise using the web technologies such as HTML5, CSS3 and JavaScript. These apps can connect to the OpenText EIM Suite using RESTful API.

OpenText

SoftExpert is a market leader in software and services for enterprise-wide business process improvement and compliance management, providing the most comprehensive application suite to empower organizations to increase business performance at all levels and to maximize industry-mandated compliance and corporate governance programs.

SoftExpert

Sample Customers

Red Deer County, DHFL Pramerica Life Insurance, Bangkok Airways, PBS, CIZ (Netherlands Ministry of Health), The Dutch Ministry of Defence, Mercer

Coca Cola, CRODA, CSN, Abril, Midea Carrier

Buyer's Guide

OpenText AppWorks vs. SoftExpert BPM

April 2025

Free Report: OpenText AppWorks vs. SoftExpert BPM

Find out what your peers are saying about OpenText AppWorks vs. SoftExpert BPM and other solutions. Updated: April 2025.

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