OpenText AppWorks vs OutSystems comparison

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OpenText AppWorks

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Executive Summary

We performed a comparison between OpenText AppWorks and OutSystems based on real PeerSpot user reviews.

Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed OpenText AppWorks vs. OutSystems Report (Updated: July 2023).

OpenText AppWorks vs. OutSystems

July 2023

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Helped 845,040 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText AppWorks

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (20th)

OutSystems

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Mobile Development Platforms (1st), Rapid Application Development Software (3rd), Low-Code Development Platforms (2nd)

Mindshare comparison

While both are Process, Business Automation, and Digital Transformation solutions, they serve different purposes. OpenText AppWorks is designed for Business Process Management (BPM) and holds a mindshare of 0.5%, up 0.2% compared to last year.
OutSystems, on the other hand, focuses on Low-Code Development Platforms, holds 10.4% mindshare, up 9.9% since last year.

Business Process Management (BPM)

Low-Code Development Platforms

Featured Reviews

Senthil Natarajan

Chief Operating Officer at a outsourcing company with 51-200 employees

The solution enables automation of supply chain and invoice processing with comprehensive integration and workflow capabilities

The main valuable features of OpenText AppWorks ( /products/opentext-appworks-reviews ) are the BPM ( /products/informatica-intelligent-data-management-cloud-idmc-reviews ) modules. There is the standard BPM ( /products/informatica-intelligent-data-management-cloud-idmc-reviews ) modeler and a case modeler. These are two strong features from the workflow layer. Additionally, the integration capability of the solution is beneficial. With these features, we are able to use OpenText AppWorks for automating supply-chain-related problems, vendor process automations, and invoice automations. We have built almost twenty-plus types of solutions and implemented around three hundred fifty-plus implementations. The solution also allows us to integrate it with our ERP ( /categories/erp ) system.

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Bireswar Das

Business Unit Head - Government Business at YASH Technologies

A low-code platform for the development of mobile and web enterprise applications

To illustrate a case, the customer initially had a private cloud, essentially a data center hosted within it. They needed a disaster recovery solution, which would involve using a public cloud. This situation led to some deployment challenges due to the hybrid nature of their setup. However, once we implemented the solution for them, they were extremely satisfied. The process was not only effective but also quite speedy. To be more precise, we completed it in around 100 days, even though they initially requested it to be done in four months. They were very pleased with the efficiency of the implementation.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"From a business perspective, the most valuable aspect lies in the optimization of processes."

"AppWorks is a very quick development platform with low-coding capability and strong integration with third-party systems."

"In terms of the scalability and the handling of complexity, the customers are satisfied, and we also have confidence in the solution to achieve whatever implementations are required."

"One of the most useful features is the code is customizable, we can make it our own."

"We really appreciate the process automation and how can you create human tasks as one of your processes."

"The monitoring aspect is highly valuable, as it offers an exceptional capability to track every minute of action performed by a business user in the global context."

"The good part of OpenText AppWorks is that all of its components are together in one platform, including integration capability, UI capability, and workflow capability."

"OpenText AppWorks has standard features such as system-to-system and human-to-human integrations, but what I find most valuable in the solution is its monitoring feature that tells you more about your processes, how to restart and how to stop each process, etc."

More OpenText AppWorks pros

"It is a stable solution."

"The solution is all-encompassing and very easy to use with its drag-and-drop feature."

"Speed of delivery: We were able to reduce development time by 30%."

"The integration capabilities have benefited my customers by providing many connectors out of the box, allowing for the integration of external applications or business applications."

"The scratch coding is useful. The solution is easy to understand."

"One thing I like about OutSystems is that there's no lock-in. You can keep running your applications because it's on .NET and hosted centrally. That's one of the advantages I see there in terms of not having an IT strategy that has a dependency on a particular platform."

"OutSystems is a hybrid framework and supports my mobile and web application development needs. This means I don't have to write separate code for mobile applications. It adapts the UI and functionality, whether I'm developing for web or mobile interfaces. All I need to do is provide the layout during development."

"There is literally a ton of stuff it can do. It's very flexible."

More OutSystems pros

Cons

"There is room for improvement in the pricing structure."

"OpenText AppWork's low-code capabilities can be enhanced by integrating them with AI offerings like Aviator."

"The integration could improve."

"From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model."

"The solution needs to continue to enhance the low-coding feature within the product itself."

"OpenText needs improvements in its integration model to align with newer integration types."

"There could be some improvements with the low code design part. It could be more customizable and more user friendly."

"AppWorks could be improved by including BPM simulation."

More OpenText AppWorks cons

"The documentation needs to be more robust."

"The new version could be improved."

"In OutSystems, cloud management is an area of concern where improvements are required."

"The resource availability needs to be increased."

"One of the biggest areas for improvement is that every time an existing data element is modified, it creates a new data element. It doesn't really modify that particular data element. So, a user has to follow an extra step of removing the existing data element and bringing in the new and modified data element that is being added, which sort of goes into negative productivity."

"The tutorials for the solution should be updated."

"I like the OutSystems platform. I am working on integrating it with another platform using APIs, however, it has proven to be difficult. The main issue I am facing is obtaining authorization tokens as well as access and refresh tokens. It may be due to my lack of knowledge of APIs as it is new to me."

"I would like to see improvements in versioning. It can be challenging to keep track of what changes should be committed, especially when many developers are working in one environment."

More OutSystems cons

Pricing and Cost Advice

"There is a user-based perpetual license."

"The price is on the higher side."

"The licensing cost varies based on several factors, such as the size of the customer and the domain URL."

"Pricing for OpenText AppWorks, specifically in the Indian market, is reasonable, but I'm not aware if it's still reasonable outside of India. The licensing cost is based on the number of licenses and the number of users. OpenText AppWorks has different licensing options."

"AppWorks is pretty expensive."

"There is a need to make yearly payments towards the licensing costs attached to OutSystems. It is an expensive product."

"The subscription is billed on a yearly basis."

"The solution is expensive."

"It's not cheap. It's pretty expensive."

"You should contact OutSystems for more details but my opinion is that it is not for small business budgets."

"OutSystems is a very expensive solution, and it has to be cheaper."

"For one developer to use, the cost is around $5,000."

"The solution is expensive. The platform is not suitable for all of my clients. I work with labor unions and other smaller organizations that would not be able to afford the platform's current pricing model. It would be beneficial if there were a scaled-down version or a tiered pricing option that would allow me to build an app or a web app that is more cost-effective for my clients. Currently, the platform's pricing is too high for many of my clients, who would not be able to afford something in the $50,000 to $100,000 range."

More OutSystems pricing and cost advice

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Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Computer Software Company

10%

Insurance Company

10%

Retailer

Educational Organization

33%

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about OpenText AppWorks?

We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenTex...

What is your experience regarding pricing and costs for OpenText AppWorks?

From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model. They have to go with a perpetual model, which makes it look crazy initially. But over a period, i...

What needs improvement with OpenText AppWorks?

They can improve the UI capability. Recently, they launched a low-code platform, called entity modeling, which they can enhance further. It would be beneficial if OpenText ( /products/data-express-...

Which solution is better for developing non-ITSM applications: OutSystems or Service Now?

The short answer is that OutSystems is far better for 2 main reasons. Firstly, with Service Now you are locked into that platform for good. The business model is to lock in and then keep pumping th...

What industries do you think OutSystems is most useful for?

I cannot really name an industry in which OutSystems cannot be beneficial. Who does not want to make top-notch applications that work in no time? And OutsyStems does exactly that. The low-code plat...

How did you decide which OutSystems edition was the best one for you?

We started using OutSystems fairly recently, so we are still on the free version of it. My company is still testing how we like the platform, but so far, we have been satisfied with it and will li...

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Compared 15% of the time

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Compared 14% of the time

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Compared 8% of the time

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Compared 6% of the time

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Product Reports

Download OpenText AppWorks product report

OpenText AppWorks

March 2025

Download OutSystems product report

March 2025

Overview

OpenText Appworks. AppWorks is OpenText's Enterprise Application Development and Management platform. It allows you to quickly and easily build purpose-specific apps for the enterprise using the web technologies such as HTML5, CSS3 and JavaScript. These apps can connect to the OpenText EIM Suite using RESTful API.

OpenText

OutSystems is a platform for low-code application development that unites design, code, and deployment to simplify development so any business can create innovative solutions in a timely manner. There are various use cases an organization can employ with OutSystems, including:

Customer portals: Through OutSystems, companies can easily create customer portals and mobile applications and deploy them faster in comparison to manual coding. The platform offers businesses the opportunity to develop secure, scalable, and customized applications that support their and their customers' needs.
Internal apps: Using this solution, companies can also build internal applications and portals which can be used for their workforce. Using these, organizations can overcome their internal app backlog, bridge gaps between systems, and facilitate their work process.
Core systems: Custom software for running a business can also be developed using OutSystems. The tool shortens the time for developing core systems and delivers them flexible and personalized to each business' needs.

OutSystems offers faster development and deployment times than hand-coding while delivering unique and personalized solutions to its customers. The main focus of OutSystems is high-performance low code which enables businesses to create functional products that answer their needs. It offers clients the ability to develop enterprise-grade applications with a high level of security.

The product stands out from its competitors as it offers:

Serious applications
Serious productivity
Serious scalability

It ensures its clients that the applications built using this platform are as scalable as hand-coded ones while increasing workspace productivity and evolving applications’ capabilities.

OutSystems Features

OutSystems has various features through which users can develop and deploy highly efficient applications and other products. Some of the features include:

Monitoring: The tool has a feature that allows real-time monitoring of the usage of applications and their performance. All insights are reported to companies via the intuitive interface.
APIs: OutSystems is completely scalable through application programming interfaces.
Security: The product offers its users a high level of enterprise security for their applications as well as for their data.
Mobile: Every application created on OutSystems can be deployed for mobile. The product also provides the option to monitor the performance of applications to detect any issues.
DevOps automation: The product facilitates and shortens the development time of applications through various automation which help users create apps without the help of developers, as well as providing developers with additional resources.
Agile development: Every company that seeks to perform agile development can benefit from the native support this tool provides.
Debugging engine: OutSystems has an integrated debugging engine that can be utilized in the development and deployment processes, shortening the time it takes for developers and businesses to look for issues.
Multilingual support feature: Customers can benefit from support in multiple languages, ensuring their questions are answered understandably.

OutSystems Benefits

The solution offers a wide array of benefits to companies that utilize it in their application development. Some of these benefits include:

Visual development at high speed provides increases productivity for both businesses and users.
The option to integrate applications to a large number of systems without additional complications.
The product adds automation to all levels of development, including front end, back end, and integration, facilitating the delivery of complex applications.
Artificial intelligence (AI) validation ensures the high quality of applications.
The tool offers connectivity with more than 400 systems and existing technologies, allowing companies to save money they would otherwise have to invest in new software.
The multi-platform solution decreases costs for organizations by removing the need for third-party software.
It offers whole-team cross-functional collaboration, which can increase the technological knowledge in a company and raise the overall business expertise.

Reviews from Real Users

Harikrishnan R., a technical lead at Netlink Software Group America Inc, likes OutSystems because the tool helps with validation, offers good features, and is reliable.

An owner at a consultancy thinks OutSystems is versatile with great scalability and great technical support.

Sample Customers

Red Deer County, DHFL Pramerica Life Insurance, Bangkok Airways, PBS, CIZ (Netherlands Ministry of Health), The Dutch Ministry of Defence, Mercer

Randstad, Warner Brothers, HP, Intel, ING, Banco Popular, Thrivent Financial, Bacardi, Kent State University, Bacardi, FICO, ING, Vodafone, AbbVie, Estafeta, Siemens, Vopak