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OpenText Content Manager vs Veritas Enterprise Vault.cloud comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

OpenText Content Manager
Ranking in File Archiving
4th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
23
Ranking in other categories
Enterprise Content Management (7th), Document Management Software (4th)
Veritas Enterprise Vault.cloud
Ranking in File Archiving
6th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
Email Archiving (8th), eDiscovery (9th)
 

Mindshare comparison

As of December 2024, in the File Archiving category, the mindshare of OpenText Content Manager is 4.7%, up from 2.6% compared to the previous year. The mindshare of Veritas Enterprise Vault.cloud is 3.3%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
File Archiving
 

Featured Reviews

Maurice Riverso - PeerSpot reviewer
Our our official repository and it has disposal management and retention management
The security architecture is the only problem as it's a little bit complex and too torturous at times. So it could be improved a little bit, but it is regarded as a very good system in Australia. It's probably overly subscribed. Also, what's missing is what people would like, which is basically online collaboration. That's a problem. But it has so many other things to offer that SharePoint, I'm sure, will not have. So, that will be an interesting issue to come up. It's not very good at providing stable and robust add-ins to Microsoft. That's a bit of a problem with Content Manager. They're kind of very volatile. So, that's been definitely something that could be improved.
Rastislav Maniak - PeerSpot reviewer
Archives emails and files, providing indexes for searching the archives
The tool has had some scalability issues, but now that it's offered as a cloud service, it's easier to manage. However, setting it up isn't as straightforward as it used to be, and there may be limitations with the support provided during setup and testing. Also, the quality of support has declined in the past year.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of OpenText Content Manager are its stability, reliability, security, and workflow engine."
"For a records management system, Content Manager is a really good system."
"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."
"It has a robust search but has often been difficult for people to learn."
"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."
"An advantage is integration with your IP directory."
"I did not face issues with the product's scalability...The solution's technical support is good."
"The product can be integrated with different solutions."
"The initial setup is pretty straightforward."
"The tool streamlines data discovery processes for compliance by setting up a gateway to copy every incoming and outgoing email to the archive independently of the mailbox. This ensures that even if a user deletes their mailbox, the emails are still available in the archive, making it a compliant solution for monitoring all incoming and outgoing emails. Additionally, it offers the ability to place legal holds on important emails."
 

Cons

"Pricing is an issue, as it is too expensive."
"The product could improve its scalability."
"Due to very limited use in the industry, vendor and contract support are hard to find."
"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."
"The ease of use should be addressed."
"The stability of the solution is an area of concern where improvements can be made."
"It's not very good at providing stable and robust add-ins to Microsoft."
"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."
"The tool has had some scalability issues, but now that it's offered as a cloud service, it's easier to manage. However, setting it up isn't as straightforward as it used to be, and there may be limitations with the support provided during setup and testing. Also, the quality of support has declined in the past year."
"Technical support could be better."
 

Pricing and Cost Advice

"The solution's licensing cost depends on the customer domain. Though its costs are high, the product is worth the money. You have to pay a one-time cost and support costs."
"I rate the product price an eight or nine on a scale of one to ten, where one is cheap and ten is expensive. The solution is expensive."
"I would suggest that you do a thorough evaluation of all competing products and look for support for these products in your local area."
"The fees incurred are for the licensing and maintenance."
"The tool is expensive, and I rate its price as eight out of ten. It might not be very expensive. However, comparing it with something that's free or already included in the price is challenging, like the Office 365 archive mailbox. Previously, this was part of the subscription price. Now, it's an additional cost, typically covered by departments like legal or compliance rather than IT."
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Top Industries

By visitors reading reviews
Government
20%
Computer Software Company
12%
Financial Services Firm
11%
Construction Company
6%
Financial Services Firm
26%
Computer Software Company
16%
Government
11%
Legal Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Micro Focus Content Manager?
An advantage is integration with your IP directory.
What is your experience regarding pricing and costs for Micro Focus Content Manager?
Pricing is a disadvantage as it is very expensive, especially in this market.
What needs improvement with Micro Focus Content Manager?
Pricing is an issue, as it is too expensive. Support and services need to be more user-friendly. The support has been slow, and there is room for improvement. Additionally, they could improve build...
What do you like most about Veritas Enterprise Vault.cloud?
The tool streamlines data discovery processes for compliance by setting up a gateway to copy every incoming and outgoing email to the archive independently of the mailbox. This ensures that even if...
What is your experience regarding pricing and costs for Veritas Enterprise Vault.cloud?
The tool is expensive, and I rate its price as eight out of ten. It might not be very expensive. However, comparing it with something that's free or already included in the price is challenging, li...
What needs improvement with Veritas Enterprise Vault.cloud?
The tool has had some scalability issues, but now that it's offered as a cloud service, it's easier to manage. However, setting it up isn't as straightforward as it used to be, and there may be lim...
 

Also Known As

Micro Focus Content Manager, HPE Records Manager, HPE Content Manager
Enterprise Vault.cloud
 

Learn More

 

Overview

 

Sample Customers

Missouri State Courts
Lixil, CDCR, Windsor Foods, KM&A, Bear
Find out what your peers are saying about OpenText Content Manager vs. Veritas Enterprise Vault.cloud and other solutions. Updated: December 2024.
824,168 professionals have used our research since 2012.