OpenText Operations Bridge vs Zenoss Cloud comparison

OpenText and Zenoss are both solutions in the Event Monitoring category. OpenText is ranked #8 with an average rating of 8.3, while Zenoss is ranked #14. OpenText holds a 5.8% mindshare in EM, compared to Zenoss’s 1.7% mindshare. Additionally, 92% of OpenText users are willing to recommend the solution, compared to 100% of Zenoss users who would recommend it.

OpenText Operations Bridge

Read 48 OpenText Operations Bridge reviews

706 Views
350 Comparison Views

92% willing to recommend

Zenoss Cloud

Read 8 Zenoss Cloud reviews

155 Views
105 Comparison Views

100% willing to recommend

OpenText Operations Bridge

Zenoss Cloud

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Executive SummaryUpdated on Dec 18, 2024

Zenoss Cloud and OpenText Operations Bridge are competitive solutions in the IT operations management space. Zenoss Cloud is often favored for its flexible pricing and effective support, while OpenText Operations Bridge is acknowledged for its advanced feature set, considered worth the investment by many.

Features: Zenoss Cloud is notable for its real-time analytics, unified monitoring, and adaptable integration. OpenText Operations Bridge excels with comprehensive automation, performance management, and robust automation integration capabilities.

Room for Improvement: Zenoss Cloud could enhance its user interface, expand its automation features, and offer more out-of-the-box integrations. OpenText Operations Bridge may improve by streamlining its deployment, reducing complexity for users, and enhancing its documentation for easier use and maintenance.

Ease of Deployment and Customer Service: Zenoss Cloud is recognized for straightforward deployment and responsive customer service, providing a smooth setup experience. In contrast, OpenText Operations Bridge involves a more complex deployment process but offers extensive support options, which could benefit enterprises with intricate IT landscapes.

Pricing and ROI: Zenoss Cloud offers a budget-friendly initial setup, appealing to organizations seeking quick returns and minimal upfront investment. OpenText Operations Bridge involves higher initial costs but aims for long-term gains through its comprehensive feature set, possibly justifying the investment for businesses focused on complete management capabilities.

To learn more, read our detailed OpenText Operations Bridge vs. Zenoss Cloud Report (Updated: April 2025).

Buyer's Guide

OpenText Operations Bridge vs. Zenoss Cloud

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Operations Bridge

Ranking in Event Monitoring

8th

Ranking in Cloud Monitoring Software

30th

Average Rating

7.8

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

IT Operations Analytics (10th)

Zenoss Cloud

Ranking in Event Monitoring

14th

Ranking in Cloud Monitoring Software

40th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Infrastructure (33rd), Network Monitoring Software (76th), Server Monitoring (23rd), IT Infrastructure Monitoring (53rd), Container Monitoring (10th), AIOps (20th)

Mindshare comparison

As of April 2025, in the Event Monitoring category, the mindshare of OpenText Operations Bridge is 5.8%, down from 6.1% compared to the previous year. The mindshare of Zenoss Cloud is 1.7%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Event Monitoring

Featured Reviews

Ahmed Salman

Performance & Monitoring Supervisor at Saudi Telecom Company

Powerful data integration, comprehensive automation, and hybrid compatibility

The data lake is a very powerful feature within OpenText Operations Bridge. It can integrate with any BI tool to collect AI data and perform a variety of functions. It offers hybrid compatibility and supports desktop application customization and cloud integration. Another essential capability is server automation, which became significantly easier with the software appliance for deployment. This solution also provides role-based access that enhances data privacy and security.

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ClaudiaChen

Cloud Architect - Senior Technology Architect at Telstra

Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features

As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The event correlation is the most valuable aspect of the solution."

"The correlation feature is the most used feature. It allows you to correlate events from different sources and have more meaningful events."

"It has greatly reduced the number and duration of outages as support teams are notified immediately when something goes wrong or even before something breaks."

"This solution worked as an umbrella for many different types of monitoring systems, offering various tools for not only application performance management models but also user experience models and monitoring business processes."

"The most valuable feature is that everything can be consolidated into one dashboard."

"It is stable."

"The data lake is a very powerful feature within OpenText Operations Bridge."

"Purely, its flexibility is the most valuable aspect. It is hugely configurable."

More OpenText Operations Bridge pros

"The most valuable feature is the flexible discovery mechanism."

"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."

"The custom built integration is one of the most valuable features because you can see all the especially critical items."

"It's easy to use."

"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."

"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."

"The product offers good documentation that helps with initial training."

Cons

"We need improvements in delivering quality reports from OBM and in integrating Operations Bridge with other components like UCMDB for asset discovery."

"In a future release, we would like an improved upgrade process. When you upgrade it now, it first uninstalls everything and then reinstalls all the packages, which means any customization that you've done in the directories on the surface disappears."

"Implementation could be improved."

"Reporting has to be tackled a bit more. Conceptually, it is there and conceptually it is amazing, but somehow the module itself is suffering."

"The pricing could be improved."

"The service takes a very long time to start and it requires a lot of resources."

"The pricing is a bit expensive for smaller companies."

"The latest versions of the service reporting dashboards need improvement, such as service modeling."

More OpenText Operations Bridge cons

"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"

"The AI aspect needs to improve."

"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."

"Now it is stable, but they should design threshold parameters in percentage instead of raw values."

"There was a problem with Zenoss and storage monitoring."

"It would be ideal if the product offered sound alerts."

"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."

Pricing and Cost Advice

"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."

"It is competitive."

"Setup costs can be high depending on the partner, but it is worth it."

"The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."

"The licensing cost for this solution is approximately $1,000 USD."

"Pricing is very flexible and depends on the modules selected as per the requirement."

"The cost is very high."

"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."

"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."

"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."

"It depends on the customer, what he wants."

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Top Industries

By visitors reading reviews

Financial Services Firm

22%

Computer Software Company

14%

Manufacturing Company

10%

Government

Computer Software Company

24%

Financial Services Firm

13%

Manufacturing Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Micro Focus Operations Bridge?

It is stable.

See all answers

What is your experience regarding pricing and costs for Micro Focus Operations Bridge?

From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours. What used to be done manually by a person is now done automatically. With its automation capabilities...

See all answers

What needs improvement with Micro Focus Operations Bridge?

The only aspect I find lacking in OpenText Operations Bridge is more aesthetic. The dashboards from OpenText Operations Bridge, when compared to those from Splunk, are less visually appealing. Splu...

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What is the best network monitoring software for large enterprises?

In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...

See all answers

Comparisons

OpsRamp vs OpenText Operations Bridge

Compared 41% of the time

SCOM vs OpenText Operations Bridge

Compared 33% of the time

BMC Helix Monitor vs OpenText Operations Bridge

Compared 26% of the time

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Compared 38% of the time

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SolarWinds AppOptics vs Zenoss Cloud

Compared 16% of the time

Centreon vs Zenoss Cloud

Compared 12% of the time

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Product Reports

Buyer's Guide

OpenText Operations Bridge

March 2025

Download OpenText Operations Bridge product report

Buyer's Guide

Zenoss Cloud

March 2025

Download Zenoss Cloud product report

Also Known As

Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics

Cloud Monitoring, Zenoss Service Dynamics

Overview

OpenText Operations Bridge – SaaS is enterprise event and performance management software. With automated discovery, monitoring, and remediation, it fast-tracks your move to full-stack AIOps across multicloud and on- premises environments.

OpenText

Zenoss Cloud revolutionizes IT infrastructure monitoring with a service-centric approach, prioritizing the overall health of services and applications. Harnessing the power of Artificial Intelligence and Machine Learning (AIOps), Zenoss Cloud offers end-to-end visibility across servers, networks, storage, and applications. Real-time monitoring, event correlation, and automated remediation ensure immediate insights and efficient issue resolution. The customizable dashboards empower users to tailor visualizations to their needs, while scalability accommodates diverse infrastructures. Zenoss Cloud guarantees improved application performance, reduced downtime, and enhanced IT efficiency, making it an ideal choice for businesses of all sizes, from small enterprises seeking simplicity to large corporations requiring advanced scalability. Experience unified monitoring and proactive management with Zenoss Cloud, a comprehensive solution that transforms IT infrastructure optimization in today's complex environments.

Zenoss

Sample Customers

GE Money Bank, Bank AlJazira, Tech Mahindra

2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation

Buyer's Guide

OpenText Operations Bridge vs. Zenoss Cloud

April 2025

Free Report: OpenText Operations Bridge vs. Zenoss Cloud

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