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OpsRamp vs Splunk Infrastructure Monitoring comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.5
OpsRamp's customer service is praised for expertise and helpfulness, though some note response speed and language barriers issues.
Sentiment score
8.7
Splunk Infrastructure Monitoring support is generally effective and professional, though some users experience slower response times and integration challenges.
 

Room For Improvement

Sentiment score
4.6
OpsRamp requires improvements in ITSM maturity, search, UI, alert accuracy, automation, customization, real-time updates, scalability, and team engagement.
Sentiment score
5.8
Splunk Infrastructure Monitoring needs better tool integration, scalability, affordability, user interface, support, stability, data handling, and external product compatibility.
 

Scalability Issues

Sentiment score
7.8
OpsRamp is highly scalable, supporting many users and devices, effective in user management, though connection issues can arise.
Sentiment score
8.1
Splunk Infrastructure Monitoring is praised for scalability and flexibility, though some users note high costs with scaling.
 

Setup Cost

No sentiment score available
OpsRamp's pricing is competitive and cost-effective, offering full platform access with annual payments based on resource count.
Sentiment score
4.5
Splunk Infrastructure Monitoring is valued for capabilities but considered costly due to data volume-based pricing and annual payments.
 

Stability Issues

No sentiment score available
OpsRamp is rated highly for stability, requiring minimal maintenance, and outperforms similar tools like SolarWinds in reliability.
Sentiment score
8.4
Splunk Infrastructure Monitoring is highly stable, consistently achieving user ratings of eight to ten, with minor fixable issues.
 

Valuable Features

Sentiment score
8.3
OpsRamp offers comprehensive monitoring, alerting, and management features for hybrid infrastructures, including AI, predictive analysis, and seamless integrations.
Sentiment score
8.0
Splunk Infrastructure Monitoring offers extensive integration, rapid searches, dynamic dashboards, and real-time issue resolution across diverse infrastructures.
 

Categories and Ranking

OpsRamp
Ranking in IT Infrastructure Monitoring
30th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
11
Ranking in other categories
Event Monitoring (6th), AIOps (12th)
Splunk Infrastructure Monit...
Ranking in IT Infrastructure Monitoring
10th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
32
Ranking in other categories
Cloud Monitoring Software (10th), Container Management (9th)
 

Mindshare comparison

As of November 2024, in the IT Infrastructure Monitoring category, the mindshare of OpsRamp is 2.9%, up from 1.4% compared to the previous year. The mindshare of Splunk Infrastructure Monitoring is 0.7%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Muhammad Umair Gulfam - PeerSpot reviewer
Automates Azure resource monitoring and inventory management but slow with real-time patch status
There is room for improvement in the performance of the product. The main problem is with patch management. The actual problem we're facing is with the patch management feature. It's not real-time, which creates inconsistencies. The machine might say there are no updates available, while the OpsRamp agent reports that everything's patched. It's a mismatch. We recently started a new marketplace for clients where we manage patch management. We try to share knowledge with OpsRamp, but they don't have a rapid process for product enhancements. Our main pain point is the lack of engagement from the product team. If someone from OpsRamp could discuss our concerns, work on future enhancements, or even give us an estimated timeline (ETA), it would be a huge improvement.
Rodney Riettie - PeerSpot reviewer
Helps to ingest a massive amount of raw data and use it effectively
A lot of customers had a hard time effectively searching within the data in Splunk. There is a learning curve from searches to indexes and using all the macros that we have created. It is a little difficult for somebody who has not used it quite a bit and does not have a lot of practice with it, but the AI features that we have been hearing about through Splunk will make it a lot easier for us to use human language to search this data. That is big. That is pretty powerful, and that will help a lot with our customers. At the Splunk conference, some of the talks have been about the AI platform and more effective and easier ways to search within Splunk through indexes and other things. These features will help correct some of the things with which we are having a hard time with some of our customers.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
14%
Financial Services Firm
10%
Insurance Company
7%
Financial Services Firm
18%
Computer Software Company
15%
Government
9%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with OpsRamp?
OpsRamp had shortcomings associated with its network capabilities. When my company introduced OpsRamp at a discussion, I saw that its network capabilities, which were not there, were in the process...
What is your experience regarding pricing and costs for Splunk Infrastructure Monitoring?
Licensing cost is the biggest argument I get from those divesting from Splunk. There are those within our organization who say we are going to go to other tools since Splunk is too expensive. Till ...
What needs improvement with Splunk Infrastructure Monitoring?
We never had any issues when it comes to the type of use cases we are using it for. We did not need more advancement on it, but I know that, in general, everything can be updated. There are tiny li...
 

Also Known As

No data available
Splunk Insights for Infrastructure
 

Learn More

 

Overview

 

Sample Customers

Epsilon, CloudBrix, GreenPages, NIIT Technologies
Entrust Datacard
Find out what your peers are saying about OpsRamp vs. Splunk Infrastructure Monitoring and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.