OpsRamp vs Splunk Infrastructure Monitoring comparison

OpsRamp and Splunk are both solutions in the IT Infrastructure Monitoring category. OpsRamp is ranked #29 with an average rating of 7.3, while Splunk is ranked #10 with an average rating of 8.7. OpsRamp holds a 3.1% mindshare in IM, compared to Splunk’s 0.7% mindshare. Additionally, 81% of OpsRamp users are willing to recommend the solution, compared to 96% of Splunk users who would recommend it.

OpsRamp

Read 11 OpsRamp reviews

3,316 Views
2,279 Comparison Views

81% willing to recommend

Splunk Infrastructure Monit...

Read 32 Splunk Infrastructure Monitoring reviews

1,368 Views
735 Comparison Views

96% willing to recommend

OpsRamp

Splunk Infrastructure Monit...

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 9, 2024

OpsRamp and Splunk Infrastructure Monitoring compete in IT operations management. Splunk Infrastructure Monitoring stands out for its feature-rich capabilities, while OpsRamp leads in pricing and support.

Features: OpsRamp provides infrastructure discovery, incident management, and alerts for hybrid IT environments. Splunk Infrastructure Monitoring offers real-time analytics, machine learning, and detailed dashboards, with strong integration options.

Room for Improvement: OpsRamp could enhance its analytics strength, expand integration capabilities, and offer deeper real-time insights. Splunk Infrastructure Monitoring might improve cost-effectiveness, streamline its deployment process, and enhance its customer support responsiveness.

Ease of Deployment and Customer Service: OpsRamp uses a cloud-based deployment that simplifies setup and is known for efficient onboarding and responsive customer support. Splunk Infrastructure Monitoring supports scalable cloud deployment tailored for various needs, emphasizing adaptability and robust customer service.

Pricing and ROI: OpsRamp is perceived as cost-effective, with competitive setup costs and promises a high return on investment through better business continuity. Splunk Infrastructure Monitoring requires a greater initial investment but offers a comprehensive feature set beneficial for those needing advanced analytics.

To learn more, read our detailed OpsRamp vs. Splunk Infrastructure Monitoring Report (Updated: December 2024).

Buyer's Guide

OpsRamp vs. Splunk Infrastructure Monitoring

December 2024

Download the complete report

Helped 824,053 peers since 2012

Categories and Ranking

OpsRamp

Ranking in IT Infrastructure Monitoring

29th

Average Rating

8.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Event Monitoring (6th), AIOps (13th)

Splunk Infrastructure Monit...

Ranking in IT Infrastructure Monitoring

10th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Monitoring Software (11th), Container Management (9th)

Mindshare comparison

As of December 2024, in the IT Infrastructure Monitoring category, the mindshare of OpsRamp is 3.1%, up from 1.6% compared to the previous year. The mindshare of Splunk Infrastructure Monitoring is 0.7%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

Muhammad Umair Gulfam

Implementation Engineer at a computer software company with 201-500 employees

Automates Azure resource monitoring and inventory management but slow with real-time patch status

There is room for improvement in the performance of the product. The main problem is with patch management. The actual problem we're facing is with the patch management feature. It's not real-time, which creates inconsistencies. The machine might say there are no updates available, while the OpsRamp agent reports that everything's patched. It's a mismatch. We recently started a new marketplace for clients where we manage patch management. We try to share knowledge with OpsRamp, but they don't have a rapid process for product enhancements. Our main pain point is the lack of engagement from the product team. If someone from OpsRamp could discuss our concerns, work on future enhancements, or even give us an estimated timeline (ETA), it would be a huge improvement.

Read full review

Nagendra Nekkala.

Senior Manager ICT & at Bangalore International Airport Limited

Is easy to use, provides great visibility, and reduces our resolution time

Splunk Infrastructure Monitoring is easy to use. It helps us quickly analyze how our infrastructure is performing across various services. It helps with proper log management, allowing us to monitor our systems and analyze log data regularly. It also provides security operations capabilities for monitoring system health and ensuring uptime. We noticed these benefits immediately. Our operational efficiency has been increased. It has improved our system health by monitoring the performance of data on servers, virtual machines, and containers, along with overall background processes. Splunk Infrastructure Monitoring provides end-to-end visibility into our cloud-native environment. This is crucial because any data corruption can impact all the information we've deployed. It also aids in log management, offering parameters that extend its functionality as a comprehensive monitoring tool for CPU, memory usage, and network traffic. It has helped reduce our mean time to detect by four hours.Our mean time to resolution has been reduced by two hours. By providing access to all our network parameters, it simplifies log ingestion through streamlined calculations. Splunk Infrastructure Monitoring provides us with faster and more comprehensive insights into our infrastructure, allowing us to focus on critical business initiatives. We saw the time to value immediately after deploying Splunk Infrastructure Monitoring.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The feature that we have found most useful are the dashboards, which can be built in minutes using this solution, allowing multiple products, thresholds, or any given required metric to be seen in a single area."

"It greatly assists small and medium-sized businesses in using the ITSM, alerting, and monitoring features."

"Predictive analysis is a valued feature."

"The most valuable feature of OpsRamp is the creation of the dashboards of the infrastructure for the CPU memory and SQL servers. Additionally, URL monitoring through Selenium scripting and the availability dashboard is useful."

"It is a pretty stable solution."

"The feature we found most valuable in OpsRamp is alert generation because whenever there is any kind of spike on any virtual machine, the solution generates alerts based on the thresholds we implemented. We have integrated our ideas and tools with OpsRamp, so alerts are generated, then we notify the customers. That's the main feature we like about OpsRamp because we don't have to monitor each resource. Instead, OpsRamp does the monitoring for us, and it generates the alerts based on the thresholds."

"The most valuable feature of this solution in my experience, is that the available reporting is quite accurate."

"The technical support is fantastic, and they are fast to respond."

More OpsRamp pros

"The solution's basic visibility is one of its most valuable features. So, it is a solution that is easy to use...The solution's initial setup process was straightforward."

"It's a very easy-to-use solution."

"Splunk's GUI and dashboard capacity are the most valuable features of Splunk Infrastructure Monitoring."

"It is very easy to monitor multiple cloud environments. It's like a single pane of glass for us. We can use it to monitor our on-prem and both of our cloud environments as opposed to having different tools for each environment. It makes it all come together in one tool."

"The ability to create custom dashboards is one of the best features and that's typically why most people deploy Splunk. Users can create dashboards for just about anything."

"We haven't really experienced any glitches or bugs."

"The initial setup was straightforward. We didn't find it to be too complex."

"Great monitoring of network devices."

More Splunk Infrastructure Monitoring pros

Cons

"The user interface of this product requires some changes as it is not inclusively user-friendly. For example, the performance indicators are color-based , which means that they are confusing for anyone who is color blind."

"We have 55 AVDs, and patches might roll out to 32-35 initially, with the rest taking a month or so. OpsRamp can't detect them all directly. Since clients want patches applied as soon as possible, we manually patch those remaining devices."

"The function to search any particular device within this solution needs to be improved. Currently, the solution develops a lag when a search, or a comparison, is being carried out."

"OpsRamp could improve the critical alerts. We have been receiving some false alerts when monitoring. For example, the alert shows the site is down, but when we try to do manual access to the URL, it's accessible."

"I would like to see two things. The first is a self-service portal for the cloud, any cloud deployments, and the second is maturity validation towards ITSM, internalizing OpsRamp TSM. As a result, instead of integrating with more mature tools similar to ServiceNow, people will use OpsRamp."

"OpsRamp had shortcomings associated with its network capabilities."

"Automation is currently quite complex and needs to be improved."

"What's lacking in OpsRamp is process automation, and if there is, I wish there could be more of it, other than just spikes, or it would be better if the alerts can be generated based on different matrices. That option is absent in OpsRamp at the moment, and it would be valuable if that could be provided in the solution, especially if there's any kind of security issue in the VM."

More OpsRamp cons

"This solution is difficult to configure and the instructions are complex."

"A lot of customers had a hard time effectively searching within the data in Splunk. There is a learning curve from searches to indexes and using all the macros that we have created. It is a little difficult for somebody who has not used it quite a bit and does not have a lot of practice with it, but the AI features that we have been hearing about through Splunk will make it a lot easier for us to use human language to search this data. That is big. That is pretty powerful, and that will help a lot with our customers."

"A wide variety of logging makes log onboarding difficult."

"It does not have a user-friendly interface and it is difficult to use."

"In the next release, I would like to see more integration with other solutions."

"One thing I recently ran into was that the logs on the server most often get Gzipped after they have been rotated. We found that we were not monitoring some of the things, so we had to go back and pull them in. Right now, it pulls one at a time, untars it, or unzips it, so I cannot look at the entire history. There can be an improvement in that area."

"There's no standard use case available where you can see the utilization of the number of use cases I have."

"They can get more integration with a few more products. They can also update some of the dashboards that are in there now."

More Splunk Infrastructure Monitoring cons

Pricing and Cost Advice

"You pay it for a year and you'll have full access to the entire platform, not only for monitoring and alerting, you will have access to the entire platform, and whatever technology they develop will be made available to you."

"OpsRamp is a cost-effective solution."

"There is an annual licensing fee to use OpsRamp."

"I don't have any idea about the licensing cost for OpsRamp, but I just know that its pricing is based on the resource count for each tenant."

"Licensing cost is the biggest argument I get from those divesting from Splunk. There are those within our organization who say we are going to go to other tools since Splunk is too expensive."

"Splunk Infrastructure Monitoring is an expensive solution."

"The solution's pricing is competitive. I rate the solution's pricing a seven out of ten. The price of the solution could be cheaper."

"I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive."

"Splunk's infrastructure monitoring costs can be high because our billing is based on data volume measured in terabytes, rather than the number of devices being monitored."

"I am not in that circle, but we are currently licensing based on our queries. That is working out for us. Previously, it was by volume of data, and now, we can store as much data as we want."

"The product is a bit expensive considering the competition but the company may negotiate the price."

"It is expensive."

More Splunk Infrastructure Monitoring pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.

See recommendations

824,053 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

13%

Financial Services Firm

11%

Insurance Company

Financial Services Firm

17%

Computer Software Company

15%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about OpsRamp?

Most features work fine.

See all answers

What is your experience regarding pricing and costs for OpsRamp?

OpsRamp is a cost-effective solution.

See all answers

What needs improvement with OpsRamp?

OpsRamp had shortcomings associated with its network capabilities. When my company introduced OpsRamp at a discussion, I saw that its network capabilities, which were not there, were in the process...

See all answers

What do you like most about Splunk Infrastructure Monitoring?

The vibrant dashboards are valuable.

See all answers

What is your experience regarding pricing and costs for Splunk Infrastructure Monitoring?

Licensing cost is the biggest argument I get from those divesting from Splunk. There are those within our organization who say we are going to go to other tools since Splunk is too expensive. Till ...

See all answers

What needs improvement with Splunk Infrastructure Monitoring?

We never had any issues when it comes to the type of use cases we are using it for. We did not need more advancement on it, but I know that, in general, everything can be updated. There are tiny li...

See all answers

Comparisons

ServiceNow IT Operations Management vs OpsRamp

Compared 15% of the time

Datadog vs OpsRamp

Compared 13% of the time

Dynatrace vs OpsRamp

Compared 12% of the time

SolarWinds NPM vs OpsRamp

Compared 11% of the time

LogicMonitor vs OpsRamp

Compared 6% of the time

More OpsRamp Competitors

Amazon CloudWatch vs Splunk Infrastructure Monitoring

Compared 17% of the time

Rancher Labs vs Splunk Infrastructure Monitoring

Compared 15% of the time

ServiceNow IT Operations Management vs Splunk Infrastructure Monitoring

Compared 13% of the time

PRTG Network Monitor vs Splunk Infrastructure Monitoring

Compared 8% of the time

Cisco Intersight vs Splunk Infrastructure Monitoring

Compared 5% of the time

More Splunk Infrastructure Monitoring Competitors

Product Reports

Buyer's Guide

OpsRamp

December 2024

Download OpsRamp product report

Buyer's Guide

Splunk Infrastructure Monitoring

November 2024

Download Splunk Infrastructure Monitoring product report

Also Known As

No data available

Splunk Insights for Infrastructure

Learn More

OpsRamp

Splunk

Overview

OpsRamp is a leading cloud-based digital IT operations management platform. The solution allows your organization to leverage hybrid observability, process automation, and machine learning to modernize IT operations. OpsRamp can handle the speed, scope, and scale of modern IT and can help you drive productivity and business value. In addition, it can help your business manage, monitor, and consolidate your point tools and applications.

OpsRamp Features

OpsRamp has many valuable key features. Some of the most useful ones include:

Modern infrastructure monitoring: OpsRamp provides end-to-end visibility across applications, data centers, public clouds, point tools, and more.

Intelligent incident management: With this OpsRamp feature, you gain better problem identification, impact analysis, and first response for incidents with a streamlined process. This leads to proactive resolution and automated remediation that natively integrates with your ITSM tools.

Modern IT operations management: OpsRamp can help you consolidate your multiple point tools with its modern, SaaS-based IT operations platform. The solution can combine artificial intelligence, hybrid infrastructure monitoring, incident remediation, and service and topology mapping, so it can easily evolve with your organization

Service-centric AIOps: OpsRamp gives you the ability to examine your incidents, establish a tight feedback loop between your different teams, and reduce alert floods. Additionally, the solution enables your organization to deliver quick resolutions by using OpsQ, its artificial intelligence-powered event management engine.

Cloud migration: OpsRamp is a true multi-tenant, multi-tier SaaS platform that helps you move more applications and workloads to the cloud faster.

Curated dashboards: By using OpsRamp, IT teams can build curated dashboards using PromQL queries. A central dashboard repository can also be created if needed, and dashboards can be reused for shared IT services as necessary.

Topology maps: With OpsRamp’s service-aware topology maps, you are able to keep track of your entire hybrid IT infrastructure, enabling you to troubleshoot issues by using real-time dependencies for hybrid services.

OpsRamp Benefits

There are many benefits to implementing OpsRamp. Some of the biggest advantages the solution offers include:

Autodiscovery: OpsRamp auto-discovers multi-cloud and on-premises infrastructure across your IT environment and maps it to your IT services.

Multi-cloud telemetry and real-time events: The solution captures multi-cloud telemetry and real-time events as they occur so that your organization is able to make data-driven decisions by using the right performance and consumption insights.

Take action faster: OpsQ, the solution’s AIOps event management engine, drives faster incident resolution and helps reduce MTTD/MTTR of business-critical services.

Improved efficiency: OpsRamp helps deliver IT operations as a service. With the platform, you can automate workloads, manage multi-cloud costs, and see your IT operations become more efficient.

Flexible integrations: With OpsRamp, you do not have to get rid of your existing tools. The OpsRamp platform can consolidate them all into one contextual view using the metrics that matter most.

Monitoring integration support: OpsRamp delivers monitoring integration support for more than 150 cloud services across the leading three cloud providers: Amazon Web Services, Microsoft Azure, and Google Cloud.

Splunk Infrastructure Monitoring offers features including, Instant visualization, real-time actionable alerts, centralized enterprise controls, and scalability.

Instant visualization

Get fast time to value with over 250+ cloud service integrations and pre-built dashboards out of the box for rapid, full-stack visualization. Autodiscover, break down, group, and explore clouds, services and systems in minutes.

Real-time actionable alerts

Act before infrastructure performance affects end-user experience. Instantly detect and accurately alerts on dynamic thresholds, multiple conditions and complex rules to eliminate alert storms and dramatically reduce MTTD/MTTR.

Centralized, enterprise controls

Answer business-critical questions in context and monitor service-level objectives and indicators instantly. Track custom metrics for business KPIs to token based access and usage controls.

Scale with confidence

Troubleshoot across thousands of microservices, multiple ephemeral deployments, application versions and billions of events. Release better apps faster and drive closed-loop automation for a flawless end-user experience.

Sample Customers

Epsilon, CloudBrix, GreenPages, NIIT Technologies

Entrust Datacard

Buyer's Guide

OpsRamp vs. Splunk Infrastructure Monitoring

December 2024

Free Report: OpsRamp vs. Splunk Infrastructure Monitoring

Find out what your peers are saying about OpsRamp vs. Splunk Infrastructure Monitoring and other solutions. Updated: December 2024.

DOWNLOAD NOW

824,053 professionals have used our research since 2012.

See our OpsRamp vs. Splunk Infrastructure Monitoring report.

See our list of best IT Infrastructure Monitoring vendors.

We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.