Oracle BPM vs Pega Platform comparison

Oracle and Pega are both solutions in the Business Process Management (BPM) category. Oracle is ranked #15 with an average rating of 8.0, while Pega is ranked #4 with an average rating of 8.2. Oracle holds a 1.9% mindshare in BPM, compared to Pega’s 5.5% mindshare. Additionally, 80% of Oracle users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

Oracle BPM

Read 25 Oracle BPM reviews

1,499 Views
1,196 Comparison Views

80% willing to recommend

Pega Platform

Read 82 Pega Platform reviews

5,324 Views
4,236 Comparison Views

91% willing to recommend

Oracle BPM

Pega Platform

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Executive SummaryUpdated on Jan 12, 2025

Pega Platform and Oracle BPM are prominent contenders in the Business Process Management category. Pega appears to have an edge due to its low-code environment which enhances rapid development and flexibility.

Features: Pega Platform is distinguished by its strong case management, ease of integration, and cloud services which allow for quick deployments while maintaining system integrity. Its low-code environment is favored for enabling rapid development and adaptability. Oracle BPM excels with its robust BPMN 2.0 standards, tight integration with Oracle's SOA platform, and comprehensive metrics reporting capabilities, offering a powerful solution for complex service and application integration.

Room for Improvement: Pega users face challenges with its complex licensing model and high costs, along with the need for better cloud presence and AI/ML enhancements. Some users find the customization requires more specialization, which conflicts with the low-code promise. Oracle BPM is criticized for its intricate tool structure and high cost, needing better support for containerization and cloud-native technologies.

Ease of Deployment and Customer Service: Pega Platform offers flexible deployment options including public cloud, private cloud, and on-premises configurations, though this adds complexity. Customer service experiences vary; some users appreciate the support while others see room for improvement in response time. Oracle BPM, typically deployed on-premises, also provides hybrid cloud options. Its technical support, though knowledgeable, is sometimes perceived as slow, particularly with unique or complex issues.

Pricing and ROI: Both Pega Platform and Oracle BPM are regarded as expensive solutions. Pega's variety of licensing models fits large enterprises but may not be cost-effective for SMEs. Despite the high cost, Pega is noted for substantial ROI through enhanced efficiency and expedited development. Similarly, Oracle BPM’s comprehensive features and integration capabilities justify its premium price for some, though it might not align with all budgets. Both platforms deliver tangible ROI, reinforcing their value despite high pricing.

To learn more, read our detailed Oracle BPM vs. Pega Platform Report (Updated: April 2025).

Buyer's Guide

Oracle BPM vs. Pega Platform

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Oracle BPM

Ranking in Business Process Management (BPM)

15th

Average Rating

7.4

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Pega Platform

Ranking in Business Process Management (BPM)

4th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Process Automation (2nd), Rapid Application Development Software (6th), Low-Code Development Platforms (7th)

Mindshare comparison

As of April 2025, in the Business Process Management (BPM) category, the mindshare of Oracle BPM is 1.9%, up from 1.7% compared to the previous year. The mindshare of Pega Platform is 5.5%, down from 6.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

SatyajitSethy

Architect at Netcracker

Provides a complete workflow from testing to production and can handle a million concurrent requests

The user interface is very good. Once you understand it, it's easy to define rules and do any configurations. It comes with an embedded WebLogic application server, which you have to deploy automatically. Once you run the given binary, it will automatically keep everything on the backend. You'll have to create an instant database, and maintain or manage it based on the rules engine. After that, your system is ready to test. The most valuable feature is the complete workflow through the BPM, from making it available as a generated code based on the backend, deploying it in the test environment, and then going to production. Throughout the testing, everything was good. Many customers are interested in the rules engine. A lot of requests pass through BPM because it's integrated with a lot of other applications or sub-applications.

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Mallik-Kesavaraju

Independent Consultant at Selfemployed

Significantly improves the overall cycle time, and offers robotic automation, and the BPM workflow

The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve. Our developers and business analysts need to invest significant time and effort to fully understand and utilize the platform's capabilities. In essence, it's a complex product that demands a deep understanding to be used effectively. So, it cuts both ways. This complexity can be both an advantage and a disadvantage, depending on the user's expertise. So, the learning curve is pretty high! So, it's very good if you are a professional user, but you need to be a really good professional user to use this solution effectively.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Currently, we define the tasks, and based on certain decision rules, the tool decides the task priorities and the time frame of the task."

"One of the most valuable features is its user-friendly API, which simplifies the implementation of workflows, such as managing inbox tasks for specific users within BPM profiles."

"It is easy and cheap."

"The benefit from the tool is we can develop it quickly and easily use it for middleware services. We can publish the services so other applications can consume them. This is providing us some reusability and a type of security."

"It is easy to use in a business processing suite."

"This solution has given us a quick time to market, the ability to integrate with the rest of the corporate applications, and the ability to hire talent in low-cost locations."

"We have more than 800 distinct applications in our IT landscape. We had enough scalability and okay development cycles, and it has been enough to cover our backup operations and order management systems."

"The most valuable feature is the complete workflow through the BPM, from making it available as a generated code based on the backend, deploying it in the test environment, and then going to production."

More Oracle BPM pros

"The workflows are the most valuable features, particularly for us, because we were attempting to automate processes by utilizing workflows to provide a hands-off comparison between the bot and the human."

"It's a good tool for workflow automation."

"Scalable and stable BPM software with a powerful case management feature. It also has good workflow."

"It is quite configurable, which is the most exciting feature. We can easily configure it as per our needs."

"The most notable feature is the dynamic workflow changes, allowing adjustments without completing the entire cycle. Transitioning from test to build to production was seamless and on the fly, which is something truly remarkable about Pega. Additionally, the workflow creation doesn't require users with extensive technical skills, thanks to its low-code platform, making it accessible and efficient."

"The latest releases of PegaRULES are scalable, advanced, and can be easily integrated into your environment."

"One of the key advantages of PegaRULES is its out-of-the-box capabilities, which eliminate the need to build certain functionalities from scratch. For instance, features like "get next" in process flows allow for the seamless continuation of a flow without the requirement of additional activity creation. This serves as an illustration of how existing components can be leveraged rather than starting from scratch. It provides a solid foundation, to begin with, and allows for enhancements at a higher level, making it a beneficial starting point."

"The solution is able to support the size and scale required."

More Pega Platform pros

Cons

"There are delays in offering the latest technology, so there is a need to be more responsive to technological changes."

"The product must reduce its cost."

"It would be good if they could provide some additional connectors or an application developer environment for microservices."

"The solution needs to offer better integration with third-party systems."

"The solution's licensing cost is very high."

"Oracle BPM should allow integration with external, common APIs."

"Overall, the engine and the UI both have to be made lighter."

"From my knowledge of this solution, I don't see that the Oracle BPM includes features such as the growth of discovery and process mining."

More Oracle BPM cons

"There is room for improvement in the user interface area."

"User interface needs improvement."

"Pega is claiming they're into low code but as per Gartner Magic Quadrant, Pega is not there now."

"Robotics could improve, as my learning curve in robotics has been challenging."

"To learn Pega, you need to be a partner. If someone just wants to learn Pega for the sake of learning, they won't be able to do so as they don't give access to that."

"The licensing cost is very high."

"We need more light retail BPM tools within the Pega system. However, Pega is mostly for big companies."

"In the next release of Pega BPM, they should add more ways to do the customer interaction fields in the portals."

More Pega Platform cons

Pricing and Cost Advice

"The licensing for this product is very costly. We pay for a yearly license to use Oracle BPM."

"The pricing is significantly high, particularly for Brazil where fluctuations in the exchange rate between the dollar and the real can further increase the cost of Oracle licenses."

"This solution is very expensive. You are charged per license and an additional 20% for support."

"We received the product packaged into the Oracle database solution."

"The licensing model is good."

"The pricing is very expensive."

"I don't have information on the exact cost of Oracle BPM because a different team handles that, but it's pretty high. Oracle products are very costly. I would rate pricing for Oracle BPM three out of five. Though the pricing is high, the solution has a lot of features."

"It's pried high, this solution is expensive."

More Oracle BPM pricing and cost advice

"Pega BPM is expensive because it's a leading product, but it also delivers a good return on investment (ROI)."

"The price of this solution, including installation and configuration, is comparable to competing vendors."

"Its pricing is on the higher side, but they have come up with different plans and different small products that can be used by smaller organizations that don't have that much money to spend. They have different pricing packages depending on the number of users or depending upon the number of cases created in the production or live environment."

"The price of Pega BPM falls on the higher side of the spectrum if I were to compare it with other solutions in the market."

"We do not have to purchase any licenses for the product."

"Pricing is good."

"The solution could be less expensive according to my customers. However, I think the price of the solution is fair."

"The price could be lower."

More Pega Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

16%

Government

Manufacturing Company

Financial Services Firm

28%

Computer Software Company

13%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Oracle BPM?

The solution provides extensive functionalities.

See all answers

What is your experience regarding pricing and costs for Oracle BPM?

The licensing is expensive. It needs to be more affordable, especially in the Kenyan market.

See all answers

What needs improvement with Oracle BPM?

Oracle BPM should ensure its product is aligned with current technology by keeping up with advancements like AI. There are delays in offering the latest technology, so there is a need to be more re...

See all answers

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

See all answers

Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

See all answers

When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

See all answers

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Compared 28% of the time

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Compared 11% of the time

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Compared 19% of the time

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Compared 16% of the time

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Compared 7% of the time

Microsoft Power Apps vs Pega Platform

Compared 5% of the time

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Compared 5% of the time

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Product Reports

Buyer's Guide

Oracle BPM

March 2025

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Buyer's Guide

Pega Platform

March 2025

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Also Known As

Oracle Business Process Management

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Overview

The Industry's Most Complete and Unified BPM Solution A complete solution for all types of processes that provides a unified process foundation, user-centric design, and social BPM interaction. Reduces complexity and risk and increases business efficiency, visibility, and agility.

Oracle

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?

Easy Implementation: Quick setup for fast project kick-off.
Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
Fast Prototyping: Enables rapid model creation and testing.
Unified Architecture: Streamlines operations across the platform.
Low-Code Environment: Facilitates swift application development.
Scalability: Supports growth and high-demand scenarios.
Real-Time Analytics: Provides immediate insights into operations.
Decision Automation: Automates standard decision-making processes.
Reusable Components: Encourages efficiency in development through component reuse.

What benefits do organizations find with Pega Platform?

Rapid Deployment: Quick launch of new processes saves time and resources.
Cost Efficiency: Reduces costs through automation and streamlined workflows.
Customer-Centric Solutions: Enhances customer experiences through integrated systems.
Improved Productivity: Automation frees up employee resources for other tasks.
Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Pega

Sample Customers

State Revenue Office Victoria, New South Wales Health, REDISA, Panduit, Total E&P Indonesie

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Buyer's Guide

Oracle BPM vs. Pega Platform

April 2025

Free Report: Oracle BPM vs. Pega Platform

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