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Oracle BPM vs Pega Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
6.0
Pega Platform support is mixed; helpful for simple inquiries but slow and less effective for complex issues.
I never needed support from the platform standpoint, but if additional features are required, we have regular meetings with the product team for feedback.
The technical support from Pega is very low, rating a one or two out of ten.
 

Room For Improvement

No sentiment score available
Sentiment score
5.0
Pega Platform requires interface improvements, better AI features, and affordability while users question the low-code promise and documentation.
Pega introduced Constellation, which allows a user to build a more engaging visual experience.
 

Scalability Issues

No sentiment score available
Sentiment score
8.3
Pega Platform is scalable across large user bases, with integration challenges, necessitating strong infrastructure and capacity planning.
 

Setup Cost

No sentiment score available
Sentiment score
4.8
Pega Platform is costly, especially for SMEs, but appealing to large enterprises due to its robust features.
The pricing is expensive, and this is an issue.
 

Stability Issues

No sentiment score available
Sentiment score
8.1
Pega Platform is stable with high reliability, though minor issues and setup require technical expertise to maintain performance.
 

Valuable Features

No sentiment score available
Sentiment score
8.1
Pega Platform excels with a user-friendly interface, low-code capability, rapid prototyping, and scalable integration for seamless digital transformation.
Pega Platform is excellent for enterprise-level solutions with integrations to entire systems, including case management, service orchestration, CRM, decision-making capabilities, digital process automation, and AI-driven functionalities.
 

Categories and Ranking

Oracle BPM
Ranking in Business Process Management (BPM)
15th
Average Rating
7.4
Reviews Sentiment
6.3
Number of Reviews
24
Ranking in other categories
No ranking in other categories
Pega Platform
Ranking in Business Process Management (BPM)
3rd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
81
Ranking in other categories
Business Rules Management (1st), Process Automation (2nd), Rapid Application Development Software (6th), Low-Code Development Platforms (7th)
 

Mindshare comparison

As of November 2024, in the Business Process Management (BPM) category, the mindshare of Oracle BPM is 1.8%, up from 1.7% compared to the previous year. The mindshare of Pega Platform is 5.7%, down from 7.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Neilsen Seixas - PeerSpot reviewer
Enables robust integration capabilities, facilitating seamless connection with various systems and applications
We utilized Oracle BPM to automate various administrative processes within our organization, specifically focusing on eliminating paper-based workflows related to licensing procedures in our environment. Oracle BPM enabled collaboration between our IT and business teams for effective process management. Utilizing the Oracle VPN, we experienced significant improvements in process efficiency. For instance, a process that previously took forty days before implementation was reduced to just twenty minutes after implementing Oracle BPM. This remarkable reduction in time demonstrates the substantial benefits brought about by the solution. The solution is comprehensive, encompassing modeling, implementation, and runtime capabilities. Additionally, by leveraging this platform, we seamlessly integrated Oracle Portal and Oracle Document Management, providing a complete solution within the Oracle ecosystem. The integration capabilities of Oracle BPM with other systems significantly influenced our workflow. Our workflow was impacted positively by these integrations. Initially, we utilized Oracle BPM alongside other Oracle products such as Oracle Context Manager, Oracle Portal, and Oracle Document Management. Despite using multiple products, they are seamlessly integrated, providing a comprehensive solution for our clients. This solution encompassed document management, workflow control, process execution, and automation, effectively streamlining processes and eliminating bureaucratic hurdles. The transparency and efficiency achieved through this integrated approach were highly beneficial for our clients.
Balaji  Choda - PeerSpot reviewer
Cost-effective wwith good automation and enhanced UI flexibility
Initially, the Pega Platform was used as a BPM tool. Now, it is not limited to BPM. We can use it for CPM, GRM, and various other functions. We also utilize robotic automation, including desktop automation and process automation The Pega Platform helps in integrating a lot of manual data and…
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
17%
Manufacturing Company
10%
Government
7%
Financial Services Firm
28%
Computer Software Company
13%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Oracle BPM?
The solution provides extensive functionalities.
What is your experience regarding pricing and costs for Oracle BPM?
The licensing is expensive. It needs to be more affordable, especially in the Kenyan market.
What needs improvement with Oracle BPM?
Oracle BPM should allow integration with external, common APIs.
Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...
Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...
 

Comparisons

 

Also Known As

Oracle Business Process Management
Pega BPM, Pegasystems, SmartBPM, PegaRULES
 

Learn More

Video not available
 

Overview

 

Sample Customers

State Revenue Office Victoria, New South Wales Health, REDISA, Panduit, Total E&P Indonesie
The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Find out what your peers are saying about Oracle BPM vs. Pega Platform and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.