Oracle BPM vs Pega Platform comparison

Oracle and Pega are both solutions in the Business Process Management (BPM) category. Oracle is ranked #15 with an average rating of 8.0, while Pega is ranked #4 with an average rating of 8.2. Oracle holds a 1.9% mindshare in BPM, compared to Pega’s 5.4% mindshare. Additionally, 80% of Oracle users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

Oracle BPM

Read 25 Oracle BPM reviews

1,498 Views
1,218 Comparison Views

80% willing to recommend

Pega Platform

Read 82 Pega Platform reviews

5,682 Views
4,413 Comparison Views

91% willing to recommend

Oracle BPM

Pega Platform

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jan 12, 2025

Pega Platform and Oracle BPM are prominent contenders in the Business Process Management category. Pega appears to have an edge due to its low-code environment which enhances rapid development and flexibility.

Features: Pega Platform is distinguished by its strong case management, ease of integration, and cloud services which allow for quick deployments while maintaining system integrity. Its low-code environment is favored for enabling rapid development and adaptability. Oracle BPM excels with its robust BPMN 2.0 standards, tight integration with Oracle's SOA platform, and comprehensive metrics reporting capabilities, offering a powerful solution for complex service and application integration.

Room for Improvement: Pega users face challenges with its complex licensing model and high costs, along with the need for better cloud presence and AI/ML enhancements. Some users find the customization requires more specialization, which conflicts with the low-code promise. Oracle BPM is criticized for its intricate tool structure and high cost, needing better support for containerization and cloud-native technologies.

Ease of Deployment and Customer Service: Pega Platform offers flexible deployment options including public cloud, private cloud, and on-premises configurations, though this adds complexity. Customer service experiences vary; some users appreciate the support while others see room for improvement in response time. Oracle BPM, typically deployed on-premises, also provides hybrid cloud options. Its technical support, though knowledgeable, is sometimes perceived as slow, particularly with unique or complex issues.

Pricing and ROI: Both Pega Platform and Oracle BPM are regarded as expensive solutions. Pega's variety of licensing models fits large enterprises but may not be cost-effective for SMEs. Despite the high cost, Pega is noted for substantial ROI through enhanced efficiency and expedited development. Similarly, Oracle BPM’s comprehensive features and integration capabilities justify its premium price for some, though it might not align with all budgets. Both platforms deliver tangible ROI, reinforcing their value despite high pricing.

To learn more, read our detailed Oracle BPM vs. Pega Platform Report (Updated: March 2025).

Buyer's Guide

Oracle BPM vs. Pega Platform

March 2025

Download the complete report

Helped 842,296 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Oracle BPM

Ranking in Business Process Management (BPM)

15th

Average Rating

7.4

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Pega Platform

Ranking in Business Process Management (BPM)

4th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Process Automation (3rd), Rapid Application Development Software (7th), Low-Code Development Platforms (7th)

Mindshare comparison

As of March 2025, in the Business Process Management (BPM) category, the mindshare of Oracle BPM is 1.9%, up from 1.7% compared to the previous year. The mindshare of Pega Platform is 5.4%, down from 6.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Neilsen Seixas

Owner at NSTEC

Enables robust integration capabilities, facilitating seamless connection with various systems and applications

We utilized Oracle BPM to automate various administrative processes within our organization, specifically focusing on eliminating paper-based workflows related to licensing procedures in our environment. Oracle BPM enabled collaboration between our IT and business teams for effective process management. Utilizing the Oracle VPN, we experienced significant improvements in process efficiency. For instance, a process that previously took forty days before implementation was reduced to just twenty minutes after implementing Oracle BPM. This remarkable reduction in time demonstrates the substantial benefits brought about by the solution. The solution is comprehensive, encompassing modeling, implementation, and runtime capabilities. Additionally, by leveraging this platform, we seamlessly integrated Oracle Portal and Oracle Document Management, providing a complete solution within the Oracle ecosystem. The integration capabilities of Oracle BPM with other systems significantly influenced our workflow. Our workflow was impacted positively by these integrations. Initially, we utilized Oracle BPM alongside other Oracle products such as Oracle Context Manager, Oracle Portal, and Oracle Document Management. Despite using multiple products, they are seamlessly integrated, providing a comprehensive solution for our clients. This solution encompassed document management, workflow control, process execution, and automation, effectively streamlining processes and eliminating bureaucratic hurdles. The transparency and efficiency achieved through this integrated approach were highly beneficial for our clients.

Read full review

Mallik-Kesavaraju

Independent Consultant at Selfemployed

Significantly improves the overall cycle time, and offers robotic automation, and the BPM workflow

The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve. Our developers and business analysts need to invest significant time and effort to fully understand and utilize the platform's capabilities. In essence, it's a complex product that demands a deep understanding to be used effectively. So, it cuts both ways. This complexity can be both an advantage and a disadvantage, depending on the user's expertise. So, the learning curve is pretty high! So, it's very good if you are a professional user, but you need to be a really good professional user to use this solution effectively.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This solution has given us a quick time to market, the ability to integrate with the rest of the corporate applications, and the ability to hire talent in low-cost locations."

"The default Workspace does not meet all our needs and sometimes you need to create your own custom Workspace."

"One of the most valuable features of Oracle BPM is the workflow itself. It is quite intuitive."

"Currently, we define the tasks, and based on certain decision rules, the tool decides the task priorities and the time frame of the task."

"We have more than 800 distinct applications in our IT landscape. We had enough scalability and okay development cycles, and it has been enough to cover our backup operations and order management systems."

"One of the most valuable features is its user-friendly API, which simplifies the implementation of workflows, such as managing inbox tasks for specific users within BPM profiles."

"We selected this solution not only for the BPM but for the entire package."

"What I found most valuable in Oracle BPM is that it has a lot of out-of-the-box integrations. The solution also provides a lot of adapters which is very helpful."

More Oracle BPM pros

"Pega BPM's most valuable features are case management, integration, the convenience of using REST APIs, and the ease of changing things at the UI level."

"This is a customizable product."

"The most valuable feature is the ease of deployment."

"The robotic process automation has increased the confidence of business users."

"It is easy to use, easy to understand, easy to implement and easy to enhance and we can do it as a Cloud. Also it is very user friendly."

"The most valuable feature of Pega BPM is step-by-step voice guidance that converts your problem statement into different diagrams and then implements the process."

"It is quite configurable, which is the most exciting feature. We can easily configure it as per our needs."

"The flexibility of the Pega Platform in allowing use of different UI architectures, such as React and Angular, is also appreciated."

More Pega Platform pros

Cons

"You have to maintain it manually."

"There is room for improvement in the pricing structure."

"The time it takes to get from deployment to production could be faster."

"There are delays in offering the latest technology, so there is a need to be more responsive to technological changes."

"The default Workspace does not meet all our needs and sometimes you need to create your own custom Workspace."

"We have had some issues with version migration, from one version of processes to another. We would have to call Oracle Services but on a day to day, we didn't have any issues."

"Oracle BPM could probably be improved with respect to the cost. When you are using this product, it'll be a bit costlier for the ROA. I think they should do some discounts on these products, especially for the licenses."

"From my knowledge of this solution, I don't see that the Oracle BPM includes features such as the growth of discovery and process mining."

More Oracle BPM cons

"We would like to have a better ability to customize PegaRULES."

"The main problem with Pega is that it is quite complex, so it is very difficult for the developer to learn."

"The biggest thing I have seen is when going from one version to another and upgrading to the latest version, it takes a pretty long time for an organization to go through an upgrade process. I think that's an area where they can make it a little smoother."

"It should have integration with non-relational databases. A lot of databases are non-relational, and as a company, we are planning to move to NoSQL or open-source databases. It would be good if we are able to install and use Pega on a NoSQL database. They can also try to tailor or organize the company a bit differently and go more towards the microservice concept. I would like Pega to develop machine learning and intelligent AI algorithms. They have a good foundation in terms of the model and the stuff that we are using for some customers, and it will be good to onboard as many machine learning algorithms as possible."

"The workflow automation can be slow, so there is room for improvement there."

"The UI needs improvement."

"Compared to other BPM products, the interface is somewhat complex, so the usability could be improved."

"I would like to see Pega BPM improve the user experience."

More Pega Platform cons

Pricing and Cost Advice

"We received the product packaged into the Oracle database solution."

"This solution is very expensive. You are charged per license and an additional 20% for support."

"The pricing is significantly high, particularly for Brazil where fluctuations in the exchange rate between the dollar and the real can further increase the cost of Oracle licenses."

"As with all Oracle products, the licensing over VMware is an issue."

"The licensing for this product is very costly. We pay for a yearly license to use Oracle BPM."

"The licensing model is good."

"I don't have information on the exact cost of Oracle BPM because a different team handles that, but it's pretty high. Oracle products are very costly. I would rate pricing for Oracle BPM three out of five. Though the pricing is high, the solution has a lot of features."

"Oracle is good, but they're still expensive compared to other vendors."

More Oracle BPM pricing and cost advice

"Users have to pay a yearly license cost for Pega BPM, which is expensive."

"Licensing is expensive. You need to wisely select between per user and per case."

"The solution could be less expensive according to my customers. However, I think the price of the solution is fair."

"I am not aware of the cost. But, considering the licenses, user licenses, and infrastructure, I'd guess around a million USD."

"They have both on-premise and cloud licensing. If you are a small to medium company, go for the cloud option because that eliminates a lot of the setting up of your DevTest and performance environments, multiple environments, because you can buy that from Pega with the cloud option. So your setup time really goes down. If you're a large company, then you're better off putting it within your company. You have other skill resources within your company to create environments."

"In terms of the pricing for Pega BPM, other solutions may be cheaper, but it doesn't matter if Pega BPM has a higher price tag because what's important is that it's the best solution, and that is what people look for. If I would rate the pricing for the solution, I'd give it three out of five. You have to pay extra for additional features in Pega BPM."

"The price could be lower."

"We mostly have a yearly license."

More Pega Platform pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.

See recommendations

842,296 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

18%

Financial Services Firm

16%

Government

Manufacturing Company

Financial Services Firm

28%

Computer Software Company

13%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Oracle BPM?

The solution provides extensive functionalities.

See all answers

What is your experience regarding pricing and costs for Oracle BPM?

The licensing is expensive. It needs to be more affordable, especially in the Kenyan market.

See all answers

What needs improvement with Oracle BPM?

Oracle BPM should ensure its product is aligned with current technology by keeping up with advancements like AI. There are delays in offering the latest technology, so there is a need to be more re...

See all answers

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

See all answers

Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

See all answers

When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

See all answers

Comparisons

Camunda vs Oracle BPM

Compared 29% of the time

SAP Signavio Process Manager vs Oracle BPM

Compared 27% of the time

IBM BPM vs Oracle BPM

Compared 14% of the time

AWS Step Functions vs Oracle BPM

Compared 11% of the time

ARIS BPA vs Oracle BPM

Compared 5% of the time

More Oracle BPM Competitors

ServiceNow vs Pega Platform

Compared 19% of the time

Camunda vs Pega Platform

Compared 16% of the time

Appian vs Pega Platform

Compared 7% of the time

IBM BPM vs Pega Platform

Compared 6% of the time

Microsoft Power Apps vs Pega Platform

Compared 5% of the time

More Pega Platform Competitors

Product Reports

Buyer's Guide

Oracle BPM

March 2025

Download Oracle BPM product report

Buyer's Guide

Pega Platform

March 2025

Download Pega Platform product report

Also Known As

Oracle Business Process Management

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Overview

The Industry's Most Complete and Unified BPM Solution A complete solution for all types of processes that provides a unified process foundation, user-centric design, and social BPM interaction. Reduces complexity and risk and increases business efficiency, visibility, and agility.

Oracle

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?

Easy Implementation: Quick setup for fast project kick-off.
Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
Fast Prototyping: Enables rapid model creation and testing.
Unified Architecture: Streamlines operations across the platform.
Low-Code Environment: Facilitates swift application development.
Scalability: Supports growth and high-demand scenarios.
Real-Time Analytics: Provides immediate insights into operations.
Decision Automation: Automates standard decision-making processes.
Reusable Components: Encourages efficiency in development through component reuse.

What benefits do organizations find with Pega Platform?

Rapid Deployment: Quick launch of new processes saves time and resources.
Cost Efficiency: Reduces costs through automation and streamlined workflows.
Customer-Centric Solutions: Enhances customer experiences through integrated systems.
Improved Productivity: Automation frees up employee resources for other tasks.
Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Pega

Sample Customers

State Revenue Office Victoria, New South Wales Health, REDISA, Panduit, Total E&P Indonesie

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Buyer's Guide

Oracle BPM vs. Pega Platform

March 2025

Free Report: Oracle BPM vs. Pega Platform

Find out what your peers are saying about Oracle BPM vs. Pega Platform and other solutions. Updated: March 2025.

DOWNLOAD NOW

842,296 professionals have used our research since 2012.

See our Oracle BPM vs. Pega Platform report.

See our list of best Business Process Management (BPM) vendors.

We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.