Oracle BPM vs Pega Platform comparison

Oracle and Pega are both solutions in the Business Process Management (BPM) category. Oracle is ranked #15 with an average rating of 7.9, while Pega is ranked #3 with an average rating of 8.0. Oracle holds a 1.7% mindshare in BPM, compared to Pega’s 5.9% mindshare. Additionally, 80% of Oracle users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

Oracle BPM

Read 24 Oracle BPM reviews

1,763 Views
1,445 Comparison Views

80% willing to recommend

Pega Platform

Read 78 Pega Platform reviews

7,299 Views
5,484 Comparison Views

91% willing to recommend

Oracle BPM

Pega Platform

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Executive SummaryUpdated on Oct 6, 2024

Pega Platform and Oracle BPM are both key players in business process management systems. Pega Platform seems to have the upper hand in automation efficiency and customization, while Oracle BPM is preferred for its integration capabilities and handling of complex processes.

Features: Pega Platform offers agility, seamless automation, and real-time analytics. It provides rule management, allowing businesses to adjust operations flexibly. Oracle BPM supports robust enterprise processes with strong integration capabilities and comprehensive process modeling.

Room for Improvement: Pega Platform could improve its handling of complex process modeling, simpler out-of-box integrations, and enhanced integration capabilities. Oracle BPM could benefit from more customization options, a more user-friendly configuration, and simpler deployment processes.

Ease of Deployment and Customer Service: Pega Platform is praised for expedited deployment and proactive customer service. Oracle BPM is seen as having a steeper learning curve and a complex setup, but reliable customer support.

Pricing and ROI: Pega Platform's pricing is transparent, with ROI achieved through efficiency and automation. Oracle BPM requires a higher investment but offers ROI through its capabilities for large-scale business needs.

To learn more, read our detailed Oracle BPM vs. Pega Platform Report (Updated: October 2024).

Buyer's Guide

Oracle BPM vs. Pega Platform

October 2024

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Categories and Ranking

Oracle BPM

Ranking in Business Process Management (BPM)

15th

Average Rating

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Pega Platform

Ranking in Business Process Management (BPM)

3rd

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Process Automation (2nd), Rapid Application Development Software (6th), Low-Code Development Platforms (7th)

Mindshare comparison

As of October 2024, in the Business Process Management (BPM) category, the mindshare of Oracle BPM is 1.7%, down from 1.7% compared to the previous year. The mindshare of Pega Platform is 5.9%, down from 7.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Neilsen Seixas

Owner at NSTEC

Jan 29, 2024

Enables robust integration capabilities, facilitating seamless connection with various systems and applications

We utilized Oracle BPM to automate various administrative processes within our organization, specifically focusing on eliminating paper-based workflows related to licensing procedures in our environment. Oracle BPM enabled collaboration between our IT and business teams for effective process management. Utilizing the Oracle VPN, we experienced significant improvements in process efficiency. For instance, a process that previously took forty days before implementation was reduced to just twenty minutes after implementing Oracle BPM. This remarkable reduction in time demonstrates the substantial benefits brought about by the solution. The solution is comprehensive, encompassing modeling, implementation, and runtime capabilities. Additionally, by leveraging this platform, we seamlessly integrated Oracle Portal and Oracle Document Management, providing a complete solution within the Oracle ecosystem. The integration capabilities of Oracle BPM with other systems significantly influenced our workflow. Our workflow was impacted positively by these integrations. Initially, we utilized Oracle BPM alongside other Oracle products such as Oracle Context Manager, Oracle Portal, and Oracle Document Management. Despite using multiple products, they are seamlessly integrated, providing a comprehensive solution for our clients. This solution encompassed document management, workflow control, process execution, and automation, effectively streamlining processes and eliminating bureaucratic hurdles. The transparency and efficiency achieved through this integrated approach were highly beneficial for our clients.

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Balaji Choda

Manager Acquisition at American Express

May 9, 2024

Provides built-in frameworks that can be reused and reduces time and cost

The frameworks are built over the core Pega platform. All the codes are already built. A user can directly use the framework according to their needs. All the corresponding data models and processes already built in the framework can be reused with our custom layer. The tool reduces our costs. It is faster to implement. The solution has everything. It is model-driven. It generates its own code. It has a rules engine. Previously, Pega had its own UI. Now, we have Constellation DX API. It helps us have any user interface we need, like Angular or React. API helps create work objects in the workflow.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One of the most valuable features is its user-friendly API, which simplifies the implementation of workflows, such as managing inbox tasks for specific users within BPM profiles."

"The most valuable feature is the complete workflow through the BPM, from making it available as a generated code based on the backend, deploying it in the test environment, and then going to production."

"One of the most valuable features of Oracle BPM is the workflow itself. It is quite intuitive."

"We have more than 800 distinct applications in our IT landscape. We had enough scalability and okay development cycles, and it has been enough to cover our backup operations and order management systems."

"What I found most valuable in Oracle BPM is that it has a lot of out-of-the-box integrations. The solution also provides a lot of adapters which is very helpful."

"The support is good."

"It has developmental accelerators, which allow for virtually any customization needs which you may require."

"I find the data lineage features most valuable."

More Oracle BPM pros

"Application development is very rapid. A lot of code gets reused while building the applications, which is something we highly appreciate."

"The workflows are the most valuable features, particularly for us, because we were attempting to automate processes by utilizing workflows to provide a hands-off comparison between the bot and the human."

"The interface is quite simple and easy to use, even for beginners."

"Powerful, full-featured business process management with excellent support"

"The most valuable feature of the product is that it's very customer-centric. It's easy to use for a customer or a user. It's also easy for someone who is developing an application. You can develop different features in just one place. You don't have to go to different places."

"While Pega technical support is okay, it also depends on the issues you need help with and who your contact is with Pega."

"It is quite configurable, which is the most exciting feature. We can easily configure it as per our needs."

"It is a stable solution...It is a scalable solution."

More Pega Platform pros

Cons

"The time it takes to get from deployment to production could be faster."

"Every time we roll out a new version of processes, we have to migrate to a new process. The process of this migration was not very smooth. We later decided that it would be easier for us to stop all processes, deploy a new version and then restart."

"The solution's licensing cost is very high."

"The solution needs to offer better integration with third-party systems."

"From my knowledge of this solution, I don't see that the Oracle BPM includes features such as the growth of discovery and process mining."

"The default Workspace does not meet all our needs and sometimes you need to create your own custom Workspace."

"Oracle BPM is hard to configure."

"Pricing is an area that could use improvement."

More Oracle BPM cons

"The solution needs to invest more in its technology. For public and private clouds, for example, the development environment is slow. Saving events should take one to two seconds, max, and because you are making changes often, the slowness cuts down on productivity because we have to wait for things to save before continuing."

"The UI cannot be customized in the solution"

"This is an expensive solution."

"Lack of stronger cloud support is somewhat inconvenient for users and implementation."

"The unit testing needs to improve, as well as the user interface."

"I would like to see Pega BPM improve the user experience."

"We need more light retail BPM tools within the Pega system. However, Pega is mostly for big companies."

"Business specific functionality is needed."

More Pega Platform cons

Pricing and Cost Advice

"Oracle is good, but they're still expensive compared to other vendors."

"This solution is very expensive. You are charged per license and an additional 20% for support."

"The pricing is significantly high, particularly for Brazil where fluctuations in the exchange rate between the dollar and the real can further increase the cost of Oracle licenses."

"We received the product packaged into the Oracle database solution."

"The licensing model is good."

"I don't have information on the exact cost of Oracle BPM because a different team handles that, but it's pretty high. Oracle products are very costly. I would rate pricing for Oracle BPM three out of five. Though the pricing is high, the solution has a lot of features."

"The pricing is very expensive."

"The licensing for this product is very costly. We pay for a yearly license to use Oracle BPM."

More Oracle BPM pricing and cost advice

"We mostly have a yearly license."

"This upgrade process is very expensive; although I haven't been on the sales team responsible for the pricing, I know it costs millions of dollars."

"PegaRULES is a good product, but its pricing is a bit on the premium side, especially for professionals."

"The licensing is on a yearly basis. Because of our special relationship, all the training certifications are free of cost. All our employees can do Pega certifications at zero cost. It is all on Pega."

"Pega BPM is expensive because it's a leading product, but it also delivers a good return on investment (ROI)."

"It's a user-based license where, as you scale the numbers of users, the price increases."

"The price is a bit expensive."

"I rate Pega BPM a seven out of ten."

More Pega Platform pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Financial Services Firm

16%

Manufacturing Company

11%

Government

Financial Services Firm

28%

Computer Software Company

13%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Oracle BPM?

The solution provides extensive functionalities.

See all answers

What is your experience regarding pricing and costs for Oracle BPM?

The licensing is expensive. It needs to be more affordable, especially in the Kenyan market.

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What needs improvement with Oracle BPM?

Oracle BPM should allow integration with external, common APIs.

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Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

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Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

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When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

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Comparisons

SAP Signavio Process Manager vs Oracle BPM

Compared 28% of the time

Camunda vs Oracle BPM

Compared 28% of the time

IBM BPM vs Oracle BPM

Compared 16% of the time

AWS Step Functions vs Oracle BPM

Compared 10% of the time

More Oracle BPM Competitors

ServiceNow vs Pega Platform

Compared 24% of the time

Camunda vs Pega Platform

Compared 17% of the time

Appian vs Pega Platform

Compared 7% of the time

IBM BPM vs Pega Platform

Compared 6% of the time

Microsoft Power Apps vs Pega Platform

Compared 5% of the time

More Pega Platform Competitors

Product Reports

Buyer's Guide

Oracle BPM

October 2024

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Buyer's Guide

Pega Platform

October 2024

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Also Known As

Oracle Business Process Management

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Learn More

Oracle

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Pega

Overview

The Industry's Most Complete and Unified BPM Solution A complete solution for all types of processes that provides a unified process foundation, user-centric design, and social BPM interaction. Reduces complexity and risk and increases business efficiency, visibility, and agility.

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?

Easy Implementation: Quick setup for fast project kick-off.
Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
Fast Prototyping: Enables rapid model creation and testing.
Unified Architecture: Streamlines operations across the platform.
Low-Code Environment: Facilitates swift application development.
Scalability: Supports growth and high-demand scenarios.
Real-Time Analytics: Provides immediate insights into operations.
Decision Automation: Automates standard decision-making processes.
Reusable Components: Encourages efficiency in development through component reuse.

What benefits do organizations find with Pega Platform?

Rapid Deployment: Quick launch of new processes saves time and resources.
Cost Efficiency: Reduces costs through automation and streamlined workflows.
Customer-Centric Solutions: Enhances customer experiences through integrated systems.
Improved Productivity: Automation frees up employee resources for other tasks.
Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Sample Customers

State Revenue Office Victoria, New South Wales Health, REDISA, Panduit, Total E&P Indonesie

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Buyer's Guide

Oracle BPM vs. Pega Platform

October 2024

Free Report: Oracle BPM vs. Pega Platform

Find out what your peers are saying about Oracle BPM vs. Pega Platform and other solutions. Updated: October 2024.

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