Oracle BPM vs Pega Platform comparison

Oracle and Pega are both solutions in the Business Process Management (BPM) category. Oracle is ranked #15 with an average rating of 8.0, while Pega is ranked #3 with an average rating of 8.1. Oracle holds a 1.8% mindshare in BPM, compared to Pega’s 5.7% mindshare. Additionally, 80% of Oracle users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

Oracle BPM

Read 25 Oracle BPM reviews

1,626 Views
1,341 Comparison Views

80% willing to recommend

Pega Platform

Read 82 Pega Platform reviews

6,342 Views
4,882 Comparison Views

91% willing to recommend

Oracle BPM

Pega Platform

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Executive SummaryUpdated on Jan 12, 2025

Pega Platform and Oracle BPM are prominent contenders in the Business Process Management category. Pega appears to have an edge due to its low-code environment which enhances rapid development and flexibility.

Features: Pega Platform is distinguished by its strong case management, ease of integration, and cloud services which allow for quick deployments while maintaining system integrity. Its low-code environment is favored for enabling rapid development and adaptability. Oracle BPM excels with its robust BPMN 2.0 standards, tight integration with Oracle's SOA platform, and comprehensive metrics reporting capabilities, offering a powerful solution for complex service and application integration.

Room for Improvement: Pega users face challenges with its complex licensing model and high costs, along with the need for better cloud presence and AI/ML enhancements. Some users find the customization requires more specialization, which conflicts with the low-code promise. Oracle BPM is criticized for its intricate tool structure and high cost, needing better support for containerization and cloud-native technologies.

Ease of Deployment and Customer Service: Pega Platform offers flexible deployment options including public cloud, private cloud, and on-premises configurations, though this adds complexity. Customer service experiences vary; some users appreciate the support while others see room for improvement in response time. Oracle BPM, typically deployed on-premises, also provides hybrid cloud options. Its technical support, though knowledgeable, is sometimes perceived as slow, particularly with unique or complex issues.

Pricing and ROI: Both Pega Platform and Oracle BPM are regarded as expensive solutions. Pega's variety of licensing models fits large enterprises but may not be cost-effective for SMEs. Despite the high cost, Pega is noted for substantial ROI through enhanced efficiency and expedited development. Similarly, Oracle BPM’s comprehensive features and integration capabilities justify its premium price for some, though it might not align with all budgets. Both platforms deliver tangible ROI, reinforcing their value despite high pricing.

To learn more, read our detailed Oracle BPM vs. Pega Platform Report (Updated: January 2025).

Buyer's Guide

Oracle BPM vs. Pega Platform

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Oracle BPM

Ranking in Business Process Management (BPM)

15th

Average Rating

7.4

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Pega Platform

Ranking in Business Process Management (BPM)

3rd

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Process Automation (2nd), Rapid Application Development Software (6th), Low-Code Development Platforms (7th)

Mindshare comparison

As of January 2025, in the Business Process Management (BPM) category, the mindshare of Oracle BPM is 1.8%, up from 1.8% compared to the previous year. The mindshare of Pega Platform is 5.7%, down from 7.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Neilsen Seixas

Owner at NSTEC

Enables robust integration capabilities, facilitating seamless connection with various systems and applications

We utilized Oracle BPM to automate various administrative processes within our organization, specifically focusing on eliminating paper-based workflows related to licensing procedures in our environment. Oracle BPM enabled collaboration between our IT and business teams for effective process management. Utilizing the Oracle VPN, we experienced significant improvements in process efficiency. For instance, a process that previously took forty days before implementation was reduced to just twenty minutes after implementing Oracle BPM. This remarkable reduction in time demonstrates the substantial benefits brought about by the solution. The solution is comprehensive, encompassing modeling, implementation, and runtime capabilities. Additionally, by leveraging this platform, we seamlessly integrated Oracle Portal and Oracle Document Management, providing a complete solution within the Oracle ecosystem. The integration capabilities of Oracle BPM with other systems significantly influenced our workflow. Our workflow was impacted positively by these integrations. Initially, we utilized Oracle BPM alongside other Oracle products such as Oracle Context Manager, Oracle Portal, and Oracle Document Management. Despite using multiple products, they are seamlessly integrated, providing a comprehensive solution for our clients. This solution encompassed document management, workflow control, process execution, and automation, effectively streamlining processes and eliminating bureaucratic hurdles. The transparency and efficiency achieved through this integrated approach were highly beneficial for our clients.

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Shibankur Mishra

Senior Consultant at Capgemini

It lets you do any modifications easily compared to legacy solutions as it's a low-code, no-code tool

What PegaRULES should work on is the integration aspect. I can integrate it with other platforms, but that can take time. It would be good if integration could be automated or if the tool had more out-of-the-box integration features. Apart from that, I can do most of the integrations with other platforms in PegaRULES. Still, from a development perspective, as a software developer, I would like to see an easier way to implement integrations where I can click a few screens or do less coding for integration. Still, if I have to do any integration, it would be possible in PegaRULES, but it would take two to three hours to complete. I want a more straightforward integration process in the tool because compared to Microsoft Power Platform, another low-code, no-code tool, Microsoft Power Platform is relatively straightforward to integrate with Twitter. You can quickly get the feeds from Twitter. Microsoft Power Platform has an out-of-the-box integration setup with Twitter. Based on this example, PegaRULES could have a more straightforward integration piece. If the tool had more default integration pieces or out-of-the-box integrations with other platforms by default, that would help a lot. For example, Twitter integration, ChatGPT integration, etc., especially because ChatGPT is becoming popular. Otherwise, I'll have to write some custom code and then create the connectors and the HTTP connectors and connect the connectors to the system manually, which takes time. I want default integrations that I can plug and play to make integrations in PegaRULES easier. Integration with the latest AI is a feature I want to see in PegaRULES. For example, an out-of-the-box integration with ChatGPT because I'm working on an integration piece for one of my own POCs, but I need custom coding to build that feature. I need a feature that lets you click a button to integrate PegaRULES with multiple platforms to make the integration process very easy. Less custom coding when it comes to integration is also what I want to see in the tool, though that impacts developers like me rather than the customer experience because it's more the backend.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This solution has given us a quick time to market, the ability to integrate with the rest of the corporate applications, and the ability to hire talent in low-cost locations."

"We have more than 800 distinct applications in our IT landscape. We had enough scalability and okay development cycles, and it has been enough to cover our backup operations and order management systems."

"The support is good."

"The processor management system is quite fast and scalable. We have 10 developers using this solution and it supports 25,000 users."

"One of the most valuable features is its user-friendly API, which simplifies the implementation of workflows, such as managing inbox tasks for specific users within BPM profiles."

"It has developmental accelerators, which allow for virtually any customization needs which you may require."

"Our company is based around Oracle processes. It provides a lot of flexibility in its processes."

"It is easy to use in a business processing suite."

More Oracle BPM pros

"Pega is the leader in business process management solutions"

"The latest releases of PegaRULES are scalable, advanced, and can be easily integrated into your environment."

"This is a customizable product."

"getNext removes some of the managements overheads as well as inbuilt reporting."

"The most valuable feature is the ease of deployment."

"It is a stable solution...It is a scalable solution."

"The most valuable feature of Pega BPM is step-by-step voice guidance that converts your problem statement into different diagrams and then implements the process."

"The initial setup is pretty straightforward."

More Pega Platform pros

Cons

"The solution's licensing cost is very high."

"Oracle BPM is hard to configure."

"Existing APIs in the product need to be fine-tuned, made more robust and flexible for adoption."

"Though Oracle BPM is a stable solution, it's very heavy, so this is one area for improvement. If Oracle can make the components of Oracle BPM lighter, and if the deployment for the solution could be easier, that would make Oracle BPM better."

"It could have easier administration. It takes time to configure and deploy."

"There is room for improvement in the pricing structure."

"Pricing is an area that could use improvement."

"The product must reduce its cost."

More Oracle BPM cons

"Its implementation in the public sector was a bit complex."

"The quality of partners available with Pega specialisation can be improved."

"There is a scarcity of resources who have worked with this solution before."

"Pega BPM can improve product management, case management, omnichannel, CDH, and the customer data hub. All the major domains can improve. Additionally, more AI functionality and proper integrations with Pega RPA would be helpful."

"Pega currently is trying to add chatbots to their systems, and it's still quite immature. This part definitely needs to be improved."

"The solution would benefit from more integration capabilities."

"Pega BPM's documentation should be improved, especially for freshers or new trainees."

"The pricing model needs to be improved. Right now, it's too expensive."

More Pega Platform cons

Pricing and Cost Advice

"Oracle is good, but they're still expensive compared to other vendors."

"I don't have information on the exact cost of Oracle BPM because a different team handles that, but it's pretty high. Oracle products are very costly. I would rate pricing for Oracle BPM three out of five. Though the pricing is high, the solution has a lot of features."

"We received the product packaged into the Oracle database solution."

"The licensing model is good."

"The pricing is very expensive."

"The licensing for this product is very costly. We pay for a yearly license to use Oracle BPM."

"This solution is very expensive. You are charged per license and an additional 20% for support."

"The pricing is significantly high, particularly for Brazil where fluctuations in the exchange rate between the dollar and the real can further increase the cost of Oracle licenses."

More Oracle BPM pricing and cost advice

"The price of Pega BPM is in the middle range compared to other solutions."

"Its pricing is on the higher side, but they have come up with different plans and different small products that can be used by smaller organizations that don't have that much money to spend. They have different pricing packages depending on the number of users or depending upon the number of cases created in the production or live environment."

"The licensing is on a yearly basis. Because of our special relationship, all the training certifications are free of cost. All our employees can do Pega certifications at zero cost. It is all on Pega."

"The price could be lower."

"The price is a bit expensive."

"The price of Pega BPM falls on the higher side of the spectrum if I were to compare it with other solutions in the market."

"We mostly have a yearly license."

"Pricing is good."

More Pega Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

16%

Manufacturing Company

Government

Financial Services Firm

28%

Computer Software Company

12%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Oracle BPM?

The solution provides extensive functionalities.

See all answers

What is your experience regarding pricing and costs for Oracle BPM?

The licensing is expensive. It needs to be more affordable, especially in the Kenyan market.

See all answers

What needs improvement with Oracle BPM?

Oracle BPM should ensure its product is aligned with current technology by keeping up with advancements like AI. There are delays in offering the latest technology, so there is a need to be more re...

See all answers

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

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Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

See all answers

When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

See all answers

Comparisons

SAP Signavio Process Manager vs Oracle BPM

Compared 33% of the time

Camunda vs Oracle BPM

Compared 30% of the time

IBM BPM vs Oracle BPM

Compared 16% of the time

AWS Step Functions vs Oracle BPM

Compared 9% of the time

Apache Airflow vs Oracle BPM

Compared 6% of the time

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ServiceNow vs Pega Platform

Compared 21% of the time

Camunda vs Pega Platform

Compared 17% of the time

Appian vs Pega Platform

Compared 7% of the time

IBM BPM vs Pega Platform

Compared 6% of the time

Unqork vs Pega Platform

Compared 5% of the time

More Pega Platform Competitors

Product Reports

Buyer's Guide

Oracle BPM

January 2025

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Buyer's Guide

Pega Platform

January 2025

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Also Known As

Oracle Business Process Management

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Learn More

Oracle

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Pega

Overview

The Industry's Most Complete and Unified BPM Solution A complete solution for all types of processes that provides a unified process foundation, user-centric design, and social BPM interaction. Reduces complexity and risk and increases business efficiency, visibility, and agility.

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?

Easy Implementation: Quick setup for fast project kick-off.
Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
Fast Prototyping: Enables rapid model creation and testing.
Unified Architecture: Streamlines operations across the platform.
Low-Code Environment: Facilitates swift application development.
Scalability: Supports growth and high-demand scenarios.
Real-Time Analytics: Provides immediate insights into operations.
Decision Automation: Automates standard decision-making processes.
Reusable Components: Encourages efficiency in development through component reuse.

What benefits do organizations find with Pega Platform?

Rapid Deployment: Quick launch of new processes saves time and resources.
Cost Efficiency: Reduces costs through automation and streamlined workflows.
Customer-Centric Solutions: Enhances customer experiences through integrated systems.
Improved Productivity: Automation frees up employee resources for other tasks.
Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Sample Customers

State Revenue Office Victoria, New South Wales Health, REDISA, Panduit, Total E&P Indonesie

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Buyer's Guide

Oracle BPM vs. Pega Platform

January 2025

Free Report: Oracle BPM vs. Pega Platform

Find out what your peers are saying about Oracle BPM vs. Pega Platform and other solutions. Updated: January 2025.

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