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Oracle CX Sales vs Vtiger CRM comparison

Oracle and Vtiger are both solutions in the CRM category. Oracle is ranked #15 with an average rating of 7.6, while Vtiger is ranked #34 with an average rating of 7.0. Oracle holds a 2.8% mindshare in CRM, compared to Vtiger’s 0.7% mindshare. Additionally, 87% of Oracle users are willing to recommend the solution, compared to 100% of Vtiger users who would recommend it.
Oracle CX Sales
Read 15 Oracle CX Sales reviews
  • 1,243 Views
  • 869 Comparison Views
87% willing to recommend
Vtiger CRM
Read 3 Vtiger CRM reviews
  • 371 Views
  • 171 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 19, 2024

Vtiger CRM and Oracle CX Sales compete in the CRM market. Vtiger holds the upper hand in affordability and user-friendliness, while Oracle CX Sales excels with advanced features and robust analytics.

Features: Vtiger CRM includes contact management, project management, and email marketing integration. It is known for its flexibility and customization. Oracle CX Sales offers AI-driven insights, comprehensive sales automation tools, and integration with Oracle's ecosystem.

Ease of Deployment and Customer Service: Vtiger CRM offers straightforward deployment and reliable customer support. Oracle CX Sales, although more complex to deploy, provides comprehensive support, including dedicated account management and extensive documentation.

Pricing and ROI: Vtiger CRM is cost-effective with affordable subscription plans, while Oracle CX Sales demands higher costs yet delivers value through extensive functionality and integration capabilities.

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To learn more, read our detailed Oracle CX Sales vs. Vtiger CRM Report (Updated: April 2025).
Buyer's Guide
Oracle CX Sales vs. Vtiger CRM
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle CX Sales
Ranking in CRM
15th
Ranking in Sales Force Automation
5th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
15
Ranking in other categories
Opportunity Management (6th)
Vtiger CRM
Ranking in CRM
34th
Ranking in Sales Force Automation
11th
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the CRM category, the mindshare of Oracle CX Sales is 2.8%, down from 3.0% compared to the previous year. The mindshare of Vtiger CRM is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
 

Featured Reviews

Uday Kiran B - PeerSpot reviewer
Offers the capability to customize it the way I want, create my own CRM, and create a new closed integration with everything
The best thing is we can customize it. For example, there are some standard procedures in CRM, the opportunity that is standard. Other than that, we can create customized software on a business-to-business basis. So, if I don't want to follow any standard upgrade of CRM, I can customize it the way I want, create my own CRM, and create a new closed integration with everything. I can make my own CRM. The analytics in Oracle CX Sales are good. We can use ODA (Oracle Digital Assistant) to track data. There are some out-of-the-box reports for things like currency exchange data or product lists. These features are there by default. If you need to create new custom reports, it's possible to do so. They've been lagging behind the visual builder recently, but the product has improved.
Read full review
Valdi Venter - PeerSpot reviewer
A modular, easy-to-use solution that needs to improve support and include automation
There are one or two annoying things. For example, if you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself. That's annoying. If you have five items in the drop-down list or if you have a hundred, it's just pathetic. It makes no sense that you have to do that because I've never seen it not work before in any other system that I've ever worked with. If you make a list of things, most solutions automatically put it in an alphabetized order. Or it'll put it in date order, but there is some order. It doesn't just go randomly in the order you create them. For example, I might load about 20 neighborhoods into a drop-down list, starting at "a" and ending at "z." But I might miss one of the "b's" and two of the "c's," so I add them, but they are added after the "z." Then I have to go to the bottom of the list, click on the one that starts with "b," and drag it all the way up to the "b's." That's just a pain in the butt.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Stability depends on the implementation, but overall, it's quite high."
"Account management is a very good feature. It is conceptualized very well, and we can look at all the projects under one account. The data for those accounts remain there throughout."
"The lead and opportunity management features are valuable."
"In my experience, the most valuable feature of Oracle CX Sales varies depending on the vertical of the business you're in. Oracle offers industry-specific products tailored to different sectors. However, the sales cycles and methods remain largely consistent across the board."
"Oracle CX Sales is workflow-driven, aligning with best practices in our sales process."
"CX Sales is very intuitive - you just have to click a few buttons, and you see everything."
"The analytics features in Oracle CX Sales are good."
"It covers sales very well."
More Oracle CX Sales pros
"The most valuable feature of Vtiger CRM is automation."
"The fact that we can build our own modules on the solution is really quite attractive, and it's not overly complex."
 

Cons

"Improvements for Oracle CX Sales include enhancing the user interface (UI) to meet modern standards. Many clients prefer a more optimized UI over the classic one. The market is moving towards better UI and UX design coupled with functionalities. Oracle has a tool called VBCS that can help improve the UI. With VBCS, the look and feel of the application can be completely transformed. For example, Oracle CX Sales has been implemented for Ferrari, a top automotive industry player."
"CX Sales' stability isn't the best - it has a tendency to crap out and need refreshing, especially when creating quotes."
"You can get disconnected if you do not have a strong, reliable internet connection."
"They could provide more integrated AI features as part of the platform rather than as a separate offering."
"The interface of Oracle CX Sales could be more user-friendly."
"They should have a mobile app because the sales folks travel a lot. Rather than logging into an application on the desktop, a mobile application update should be easier for them."
"They've been lacking in creating customization from scratch and in sales."
"The tool must allow developers to check logs."
More Oracle CX Sales cons
"The mobile design could improve in Vtiger CRM. It could be more user-friendly."
"If you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself."
 

Pricing and Cost Advice

"The product pricing is reasonable compared to other solutions in the market."
"The price is reasonable."
"Pricing is based on licensing. They offer three different levels: basic, advanced, and enterprise. While I haven't checked the pricing recently, they often provide good discounts on the product."
"It's expensive, but worth the money."
"The solution is reasonably priced compared to other tools."
"The product is pricey."
"It's more costly, and I would give it a two on a scale from one to five with one being expensive and five being competitive pricing."
"We are using the free open-source version of Vtiger CRM."
"The price doesn't change when you add users. It's a flat fee, and that's attractive."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Government
14%
Manufacturing Company
14%
Financial Services Firm
10%
Educational Organization
66%
Real Estate/Law Firm
5%
Computer Software Company
5%
Logistics Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Oracle CX Sales?
The integration with other systems is easy.
See all answers
What is your experience regarding pricing and costs for Oracle CX Sales?
Pricing is based on licensing. They offer three different levels: basic, advanced, and enterprise. While I haven't checked the pricing recently, they often provide good discounts on the product.
See all answers
What needs improvement with Oracle CX Sales?
Improvements for Oracle CX Sales include enhancing the user interface (UI) to meet modern standards. Many clients prefer a more optimized UI over the classic one. The market is moving towards bette...
See all answers
What do you like most about Vtiger CRM?
The fact that we can build our own modules on the solution is really quite attractive, and it's not overly complex.
See all answers
What is your experience regarding pricing and costs for Vtiger CRM?
The pricing, compared to other solutions, is very good. The price doesn't change when you add users. It's a flat fee, and that's attractive. Especially in South Africa, when you're working in Rand,...
See all answers
What needs improvement with Vtiger CRM?
There are one or two annoying things. For example, if you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and ...
See all answers
 

Comparisons

Microsoft Dynamics CRM vs Oracle CX Sales Logo
Microsoft Dynamics CRM vs Oracle CX Sales
Compared 29% of the time
Siebel CRM vs Oracle CX Sales Logo
Siebel CRM vs Oracle CX Sales
Compared 27% of the time
Salesforce Sales Cloud vs Oracle CX Sales Logo
Salesforce Sales Cloud vs Oracle CX Sales
Compared 26% of the time
Oracle Fusion Service vs Oracle CX Sales Logo
Oracle Fusion Service vs Oracle CX Sales
Compared 7% of the time
SAP CRM vs Oracle CX Sales Logo
SAP CRM vs Oracle CX Sales
Compared 6% of the time
More Oracle CX Sales Competitors
Odoo vs Vtiger CRM Logo
Odoo vs Vtiger CRM
Compared 66% of the time
Microsoft Dynamics CRM vs Vtiger CRM Logo
Microsoft Dynamics CRM vs Vtiger CRM
Compared 34% of the time
More Vtiger CRM Competitors
 

Product Reports

Buyer's Guide
Oracle CX Sales
March 2025
Oracle CX Sales reportDownload Oracle CX Sales product report
Buyer's Guide
CRM
March 2025
Vtiger CRM reportDownload Vtiger CRM product report
 

Also Known As

Oracle Sales Cloud
Vtiger Sales CRM
 

Overview

Oracle Sales Cloud is a sales enablement, sales intelligence, and sales performance management hybrid platform. It combines sales automation and intelligence, SPM (including compensation plans), partner relationship management, and sales collaboration tools. Features include: lead and opportunity management, prospecting, customer data enrichment, territory and quota balancing, goal alignment, compensation plan modeling, account management, partner selling programs, social collaboration, and sales education/knowledge management.

The key elements of Oracle Sales Cloud's SFA solution are vast. They include: • Core foundational sales force automation tools such as account, opportunity and lead management and productivity tools • A comprehensive partner relationship management offering to manage channel sales and partner management • Extensive sales performance management encompassing the science of managing  territories, quota management and sales incentive compensation • Advanced analytics consisting of pre-built analytic reports, data visualization and  adaptive intelligence • A customer data management system to ensure clean, consolidated and complete  customer information.  With rich functional capabilities and a comprehensive feature set, Oracles Sales Cloud provides a more modern approach to sales execution.

Oracle
vtiger CRM truly delivers tons of features at low cost. Vtiger manages everything from marketing campaigns, to sales force automation, to customer support.
Vtiger
 

Sample Customers

Batesville, PROMATIS software GmbH, Grupo Arcor, Australian Finance Group Ltd., King Lai Hygienic Materials Co. Ltd., Nico International, Bausch & Lomb India Pvt. Ltd., Acorn Paper Products Company, Beijing East United Grid Technology Co. Ltd., Namu Tech Co. Ltd.
Contus, eLobe, Breezway, Milky Way Ventures, GB Advisors
Buyer's Guide
Oracle CX Sales vs. Vtiger CRM
April 2025
Free Report: Oracle CX Sales vs. Vtiger CRM
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.