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Oracle HCM Cloud vs Phenom TXM Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

Sentiment score
7.9
Oracle HCM Cloud offers exceptional scalability, easily supporting medium to large enterprises with seamless adaptability and configuration enhancements.
No sentiment score available
You can't scale HCM on Fusion Cloud as a standalone service.
 

Valuable Features

Sentiment score
8.0
Oracle HCM Cloud offers modern UI, AI solutions, and comprehensive HR features, enhancing data accessibility and user experience.
No sentiment score available
This makes operations easier, and Oracle has excelled in this area with Fusion Explorer.
The most valuable features of Oracle HCM Cloud are its ease of setup, being ready for consumption, talent management, and workforce management applications.
 

Room For Improvement

Sentiment score
5.1
Oracle HCM Cloud needs improvements in mobile, UI, integration, payroll, performance, AI, customization, user experience, and geographic localization.
No sentiment score available
Instead of uploading documents, a default integration with local government authorities would simplify onboarding.
 

Stability Issues

Sentiment score
7.4
Oracle HCM Cloud is praised for robustness and stability, despite occasional interface challenges, receiving high reliability ratings.
No sentiment score available
While I have not seen any downtime, the system can be slow at times.
 

Customer Service

Sentiment score
6.4
Oracle HCM Cloud customer service is praised for responsiveness, while technical support receives mixed reviews due to occasional inefficiencies.
No sentiment score available
Oracle provides robust technical support, with regular updates every six months or quarterly.
I would rate customer service a seven because it takes a process to reach a real person, often involving chats with AutoChat first.
 

Setup Cost

Sentiment score
3.5
Oracle HCM Cloud pricing is competitive but costly for small businesses, with discounts and negotiations impacting final costs.
No sentiment score available
Oracle HCM Cloud pricing is a bit expensive compared to newer solutions.
The pricing is not bad, however, it is not affordable for everyone, especially in Africa.
 

Categories and Ranking

Oracle HCM Cloud
Ranking in Talent Acquisition
3rd
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
72
Ranking in other categories
Benefits Administration (2nd), Talent Management (3rd), Cloud HCM (4th), HR Analytics Software (2nd)
Phenom TXM Platform
Ranking in Talent Acquisition
13th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Talent Intelligence (2nd)
 

Mindshare comparison

As of November 2024, in the Talent Acquisition category, the mindshare of Oracle HCM Cloud is 14.5%, down from 18.3% compared to the previous year. The mindshare of Phenom TXM Platform is 2.5%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Acquisition
 

Featured Reviews

OswinSteve - PeerSpot reviewer
Capable of consolidating data from all countries and providing access to any employee information across locations but poor user experience
Oracle HCM Cloud definitely has a lot to improve from a user experience perspective. The platform is huge and feature-rich, but is it truly appealing to an end user? Is it a two-click solution? Does it match current market trends in user experience? No, it has a lot of catching up to do. For example, is the screen catchy for an employee to see their details or access essential information? No. The user experience is zero. An employee needs training to apply for leave, something as simple as that. They shouldn't need training materials or user guides to navigate the system. We're moving towards empowering users, especially with end-user-facing systems. People should be self-reliant and not need to rely on manuals. Oracle HCM Cloud is very old-school in this regard. It's still stuck in the "PeopleSoft" mentality instead of focusing on a user-friendly experience for employees and managers. So, the user experience needs a major overhaul. So, to summarize, it needs to be more user-friendly and present key information on the login screen. In future releases, I would like to see employee dashboards. Oracle HCM should come up with ready-made employee dashboards, like very simple ones. Right now, an employee dashboard or a manager dashboard, but these should be readily available. You shouldn't expect a customer to go and design something they need. There are a few basic things any employee or manager in any company would want to see. One of the best things would be a very simple org chart. Now, the org chart is quite poor on Oracle. There are applications that focus only on org charts and look really good, giving a lot of details about a team and its employees. But Oracle's org chart is bad, so to be specific, they should improve it a lot.
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Top Industries

By visitors reading reviews
Educational Organization
53%
Computer Software Company
6%
Financial Services Firm
6%
Manufacturing Company
4%
Insurance Company
11%
Manufacturing Company
11%
Healthcare Company
9%
Retailer
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
What do you like most about Oracle HCM Cloud?
The most valuable features of the solution are the core HR, absence, payroll, and recruitment modules.
What is your experience regarding pricing and costs for Oracle HCM Cloud?
Compared to other products, Oracle HCM Cloud offers better pricing. It is low-cost and provides a good return on investment.
Who provides a better and more seamless recruitment process and digital experience: eightfold.ai or Phenom TXM Platform?
Here's a comparison of Eightfold AI and the Phenom TXM Platform, which would be helpful in deciding which solution provides a better and more seamless recruitment process and digital experience: Ei...
 

Also Known As

Oracle Human Capital Management Cloud
No data available
 

Overview

 

Sample Customers

Kovaion Consulting India Pvt. Ltd., eVerge Group, Kalpataru, Logicalis Inc., Macmillan Science and Education, Drivestream Inc., Kamal Osman Jamjoom Group LLC, WAXIE Sanitary Supply
NFI, Southwest
Find out what your peers are saying about SAP, Workday, Oracle and others in Talent Acquisition. Updated: November 2024.
816,636 professionals have used our research since 2012.