OutSystems vs Salesforce comparison

The compared OutSystems and Salesforce solutions aren't in the same category. OutSystems is ranked #2 in LCDP , with an average rating of 8.8, and holds a 10.3% mindshare in the category. Salesforce is ranked #4 in CEM , with an average rating of 7.9, and holds a 8.6% mindshare. Additionally, 94% of OutSystems users are willing to recommend the solution, compared to 88% of Salesforce users who would recommend it.

OutSystems

Read 50 OutSystems reviews

11,681 Views
6,495 Comparison Views

94% willing to recommend

Salesforce

Read 36 Salesforce reviews

190 Views
102 Comparison Views

88% willing to recommend

OutSystems

Salesforce

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Executive Summary

We performed a comparison between OutSystems and Salesforce based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OutSystems, Oracle and others in Low-Code Development Platforms.

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December 2024

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Helped 824,067 peers since 2012

Categories and Ranking

OutSystems

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Mobile Development Platforms (1st), Rapid Application Development Software (3rd), Low-Code Development Platforms (2nd)

Salesforce

Average Rating

8.0

Number of Reviews

Ranking in other categories

Customer Experience Management (4th)

Mindshare comparison

OutSystems and Salesforce aren’t in the same category and serve different purposes. OutSystems is designed for Low-Code Development Platforms and holds a mindshare of 10.3%, up 9.8% compared to last year.
Salesforce, on the other hand, focuses on Customer Experience Management, holds 8.6% mindshare, up 1.6% since last year.

Low-Code Development Platforms

Customer Experience Management

Featured Reviews

Vadivelan Rajendiran

Director at Cognizant

The visual program provides the advantage of only requiring one skill set for both the front and backend

The solution is ground up, it follows exactly what the developer does. The product could be improved if there was a shortcut, or predefined, predictable templates provided. Infusing AI that would automate the process would be game-changing. On a logical level, if data on a form is automated, it would be great if when required, the developer can then go and look for it.

Read full review

Marco Annoni

Business developer manager at Sterling Relocation Limited

Offers various aspects like process improvement, control, performance evaluation and more

The reporting parts and knowledge capabilities of Salesforce have helped us make more informed business decisions. Because when we have a clear picture of the current activity, we can have a better view of the project. Today, everything is going fast. So, if we have a system that helps us collect information quickly, it's a big value for employees. Moreover, Salesforce's customization options have allowed us to tailor the platform to our unique business. For example, if we're from a pharmaceutical company and we produce different products for different divisions, we need different layouts. Each division has unique needs and processes, requiring distinct data points and functionalities. For example, capturing ingredient details for production might be simpler compared to tracking final product information, which also involves recipient and packaging considerations. Putting this kind of information into the system requires a tailor-made program, which can be expensive.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Their out-of-the-box UI is quite good."

"The OutSystems' most effective features for speeding up development cycles are the process orchestration and the drag-and-drop updating of business processes."

"The most valuable feature of OutSystems with discipline and the development processes. Instead of each developer doing tasks on their own with their own approach, et cetera, the solution would help bring some organization to the development process."

"We used almost all of the features, themes, styling guide, and approach components. They are useful in our applications."

"Once built, web/mobile components can be reused in all new developments. In addition, the OutSystems Forge is very useful. We can exchange components and even already-built applications, reducing costs to build specific solutions."

"The most valuable features of OutSystems are the user interface, the flexibility to quickly integrate with almost anything in the system, and the ability to connect with databases."

"Speed of delivery: We were able to reduce development time by 30%."

"I like the mobile features the most, and there are also various features around the portal we created that I enjoy."

More OutSystems pros

"The tool helps us take over accounts to review past opportunities and notes. One of its main advantages is associating stakeholders and activity with customer contacts, providing an overview for team members. Its most valuable feature is sharing information with team members. The tool's ability to associate a company contact with an opportunity is a good feature."

"The product has made our dealings with partners and clients much more structured."

"We can produce the reports that we need easily."

"Salesforce helps to track and record the buying behavior of customers."

"As a platform, Salesforce is very flexible and scalable."

"The solution enables you not to have to micro-manage your sales team. You could step back and see what's going on at a higher level without having a million meetings and ask people via email and Slack."

"The tool's most valuable feature is the lightning interface."

"The most valuable feature of the solution is that it is a user-friendly tool."

More Salesforce pros

Cons

"One of the biggest areas for improvement is that every time an existing data element is modified, it creates a new data element. It doesn't really modify that particular data element. So, a user has to follow an extra step of removing the existing data element and bringing in the new and modified data element that is being added, which sort of goes into negative productivity."

"The integration Studio could be improved. It needs a tool in which we could develop C# code and then integrate into OutSystems. The application could have a better UI."

"Writing custom code still needs to be done via Integration Studio. This might have been added to the IDE."

"The integration points need to be increased. People have also started to adopt this solution for their regular needs. That means it's not only the big enterprises that are adopting this solution. There are also small and medium enterprises that are adopting it. I've read that where you have large deployments, OutSystems starts to crumble a bit. That is the idea that no customer would know at the beginning and would also not like to hit the wall there. When it is on the client, there are a lot of applications already on low-code, and then suddenly you realize that you want to do some big applications, and you face hurdles. This is the general feedback for all such platforms."

"The new version could be improved."

"There are not enough resources on the market."

"It is hard to find the logic in OutSystems. From an improvement perspective, I want to be able to properly use logic in OutSystems."

"The tool needs to improve the efficiency of its widgets."

More OutSystems cons

"Salesforce needs to improve integrations. They need to integrate generative AI."

"Salesforce's UI design is old and slow."

"The product's onboarding process is a bit complex since Salesforce provides detailed or in-depth reports, so it may take some time for users to learn to use it."

"Our customers wants more enterprise-level capabilities. Currently, we specialize in Salesforce, but many customers want us to support other platforms like SAP."

"Salesforce could provide more alerts and more notifications."

"The solution could be more intuitive with regard to customization and navigation."

"My customers wanted to see more analysis, like integration with another system or a third-party system."

"The UI could be improved."

More Salesforce cons

Pricing and Cost Advice

"OutSystems was open to a deal that worked for both sides."

"The tool’s licensing is based on the user’s usage."

"For one developer to use, the cost is around $5,000."

"There are no additional costs with the standard license."

"OutSystems is expensive, and they changed the pricing model in the last couple of years. It's changing too much and it's becoming unstable. They are constantly shifting their prices based on users, courses, and other factors."

"OutSystems is a good solution, but it's not cheap."

"I believe they are very strict with their pricing platforms, or the pricing policies, and it changes."

"I think the pricing for OutSystems is comparable with similar solutions. I would place it somewhere in the middle. We pay for the bundle and don't pay anything extra in terms of licensing and other fees."

More OutSystems pricing and cost advice

"Salesforce is an expensive solution."

"The product is pretty expensive."

"I looked at Salesforce for mobility purposes about five years ago, and the pricing was fairly competitive for mobile implementations at that time."

"Though Salesforce is more expensive than the other products on the market, it does provide you with more functionalities."

"The product is neither expensive nor cheap."

"The tool is quite pricey compared to other products."

"Salesforce is a solution meant for enterprise-sized businesses because it falls under the higher pricing spectrum. For an enterprise-sized business, the product is reasonably priced."

"The tool is expensive."

More Salesforce pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

32%

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Which solution is better for developing non-ITSM applications: OutSystems or Service Now?

The short answer is that OutSystems is far better for 2 main reasons. Firstly, with Service Now you are locked into that platform for good. The business model is to lock in and then keep pumping th...

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What industries do you think OutSystems is most useful for?

I cannot really name an industry in which OutSystems cannot be beneficial. Who does not want to make top-notch applications that work in no time? And OutsyStems does exactly that. The low-code plat...

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How did you decide which OutSystems edition was the best one for you?

We started using OutSystems fairly recently, so we are still on the free version of it. My company is still testing how we like the platform, but so far, we have been satisfied with it and will li...

See all answers

What do you like most about Salesforce?

The solution's analytics reporting features are quite good.

See all answers

What is your experience regarding pricing and costs for Salesforce?

Pricing is something I'm not directly involved with, as I'm just looking at the data competencies and how exactly things are running.

See all answers

What needs improvement with Salesforce?

More understanding from the business standpoint will help Salesforce. It needs more maturity towards different business sectors such as retail, manufacturing, and semiconductors. It's very good for...

See all answers

Comparisons

Appian vs OutSystems

Compared 23% of the time

Mendix vs OutSystems

Compared 15% of the time

ServiceNow vs OutSystems

Compared 12% of the time

Microsoft Power Apps vs OutSystems

Compared 8% of the time

Oracle Application Express (APEX) vs OutSystems

Compared 8% of the time

More OutSystems Competitors

Anthology Engage vs Salesforce

Compared 40% of the time

Genesys Cloud CX vs Salesforce

Compared 36% of the time

Qualtrics XM Platform vs Salesforce

Compared 23% of the time

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Product Reports

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OutSystems

December 2024

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Buyer's Guide

Salesforce

November 2024

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OutSystems

Salesforce

Overview

OutSystems is a platform for low-code application development that unites design, code, and deployment to simplify development so any business can create innovative solutions in a timely manner. There are various use cases an organization can employ with OutSystems, including:

Customer portals: Through OutSystems, companies can easily create customer portals and mobile applications and deploy them faster in comparison to manual coding. The platform offers businesses the opportunity to develop secure, scalable, and customized applications that support their and their customers' needs.
Internal apps: Using this solution, companies can also build internal applications and portals which can be used for their workforce. Using these, organizations can overcome their internal app backlog, bridge gaps between systems, and facilitate their work process.
Core systems: Custom software for running a business can also be developed using OutSystems. The tool shortens the time for developing core systems and delivers them flexible and personalized to each business' needs.

OutSystems offers faster development and deployment times than hand-coding while delivering unique and personalized solutions to its customers. The main focus of OutSystems is high-performance low code which enables businesses to create functional products that answer their needs. It offers clients the ability to develop enterprise-grade applications with a high level of security.

The product stands out from its competitors as it offers:

Serious applications
Serious productivity
Serious scalability

It ensures its clients that the applications built using this platform are as scalable as hand-coded ones while increasing workspace productivity and evolving applications’ capabilities.

OutSystems Features

OutSystems has various features through which users can develop and deploy highly efficient applications and other products. Some of the features include:

Monitoring: The tool has a feature that allows real-time monitoring of the usage of applications and their performance. All insights are reported to companies via the intuitive interface.
APIs: OutSystems is completely scalable through application programming interfaces.
Security: The product offers its users a high level of enterprise security for their applications as well as for their data.
Mobile: Every application created on OutSystems can be deployed for mobile. The product also provides the option to monitor the performance of applications to detect any issues.
DevOps automation: The product facilitates and shortens the development time of applications through various automation which help users create apps without the help of developers, as well as providing developers with additional resources.
Agile development: Every company that seeks to perform agile development can benefit from the native support this tool provides.
Debugging engine: OutSystems has an integrated debugging engine that can be utilized in the development and deployment processes, shortening the time it takes for developers and businesses to look for issues.
Multilingual support feature: Customers can benefit from support in multiple languages, ensuring their questions are answered understandably.

OutSystems Benefits

The solution offers a wide array of benefits to companies that utilize it in their application development. Some of these benefits include:

Visual development at high speed provides increases productivity for both businesses and users.
The option to integrate applications to a large number of systems without additional complications.
The product adds automation to all levels of development, including front end, back end, and integration, facilitating the delivery of complex applications.
Artificial intelligence (AI) validation ensures the high quality of applications.
The tool offers connectivity with more than 400 systems and existing technologies, allowing companies to save money they would otherwise have to invest in new software.
The multi-platform solution decreases costs for organizations by removing the need for third-party software.
It offers whole-team cross-functional collaboration, which can increase the technological knowledge in a company and raise the overall business expertise.

Reviews from Real Users

Harikrishnan R., a technical lead at Netlink Software Group America Inc, likes OutSystems because the tool helps with validation, offers good features, and is reliable.

An owner at a consultancy thinks OutSystems is versatile with great scalability and great technical support.

Build customer journeys on a powerful digital experience platform.
Create secure websites, portals, and apps with connected data — fast.

Sample Customers

Randstad, Warner Brothers, HP, Intel, ING, Banco Popular, Thrivent Financial, Bacardi, Kent State University, Bacardi, FICO, ING, Vodafone, AbbVie, Estafeta, Siemens, Vopak

Information Not Available

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Low-Code Development Platforms

December 2024

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