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Palo Alto Networks Cortex XSOAR vs Trellix Helix comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Palo Alto Networks Cortex X...
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
45
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (2nd), SOC as a Service (2nd)
Trellix Helix
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
10
Ranking in other categories
Security Information and Event Management (SIEM) (31st), Security Incident Response (7th)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Palo Alto Networks Cortex XSOAR is designed for Security Orchestration Automation and Response (SOAR) and holds a mindshare of 13.1%, down 15.0% compared to last year.
Trellix Helix, on the other hand, focuses on Security Information and Event Management (SIEM), holds 0.5% mindshare, down 0.8% since last year.
Security Orchestration Automation and Response (SOAR)
Security Information and Event Management (SIEM)
 

Featured Reviews

NikhilSharma2 - PeerSpot reviewer
Ability to multiple playbooks to fetch data from multiple firewalls and utomated several tasks, including vulnerability scans and SOCL (Security Orchestration, Automation
Recently, they started implementing microservices in XSOAR, which has improved quality and addressed previous issues. However, they should focus more on licensing costs. The user licensing fees are quite high. For example, I received a quote for XSOAR, and it was $12,000 per user per year. If you have a SOC team of 30 members/analysts, you're looking at a substantial expense. They should consider reducing these costs since this high pricing seems to be more about profit. So, there is room for improvement in the pricing. Moreover, the reporting and dashboard features are decent but could be improved. The user interface (UI) is quite heavy and takes time to load, which is a major drawback.
Abanoub Alfy - PeerSpot reviewer
Helps prevent email attacks, like phishing and email spoofing attacks
We use Trellix Helix for protection against network attacks, TLS, and SSL attacks. We also use the solution for user behaviour accesses Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks. Trellix Helix's configuration and learning could be improved to identify…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"They have a portal where you can find any kind of integration that you need."
"What I like most about Palo Alto Networks Cortex XSOAR is how user-friendly it is for development. It is much simpler to work with compared to similar tools I've used."
"It has an extensive list of integrations that are available out of the box which makes it easy to start."
"We use the solution to automate our SIEM tools and incidents."
"Its agility and scalability are valuable."
"The repository of playbooks and the integration between Palo Alto and IBM QRadar are some useful features"
"The Palo Alto ecosystem has a marketplace offering integration with Sentinel or other products."
"It is a scalable solution."
"FireEye Helix's best features are its speed and use of an easy-to-understand language to send queries to the raw logs."
"The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."
"The integration is very useful and very easy. You can have an API connection with any cloud and I'll be able to do both ways of communication with the help of APA."
"We have started working with various customers, one of whom is particularly concerned about adjacency. We have identified several use cases where automation is possible."
"As far as its core functionality goes, it’s spot-on."
"The most valuable features include predefined use cases and threatening states."
"We are able to block some advanced malware and other things."
"Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks."
 

Cons

"I think they should increase their collaboration base."
"There is room for improvement in support. The response time could be faster."
"The dashboard could be better."
"There is room for improvement in terms of the pricing model."
"The solution is complicated to learn."
"Creating complex playbooks using coding languages, such as Python, could be easier."
"The price of the solution could be improved."
"It is been decommissioned by Palo Alto."
"Integrations could be improved, and the dashboard could be a little better."
"Trellix needs to address the price for the product to be more appealing to customers."
"Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing."
"There is room for improvement in the integration capabilities of third-party tools."
"We have certain challenges with integrating the SOAR platform with multiple vendors."
"It should have more cloud connectors. It could also be cheaper."
"The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution."
"Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains."
 

Pricing and Cost Advice

"It is expensive."
"The solution is based on an annual licensing model that is expensive."
"There is a perception that it is priced very high compared to other solutions."
"My company did not make any payments towards the licensing costs attached to the product since we were only using its pilot version."
"The price of Palo Alto Networks Cortex XSOAR could be reduced. We are always looking for a discount. There is an annual license needed to use this solution."
"It is approx $10,000 or $20,000 per year for two user licenses."
"The pricing is fair. The pricing reflects the value and feature set it offers."
"On a scale of one to ten, where one is a low price, and ten is a high price, I rate the pricing a nine."
"I rate Trellix Helix a five out of ten for pricing."
"It could be cheaper, but that applies to every product."
"The price could be better. But I think it's rightly placed when we buy everything in one shot, and we get some discount for that. That's how we basically plan our deployment, and it's holistic. We pay for the license yearly."
"FireEye Helix is a little expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
13%
Government
10%
Manufacturing Company
9%
Computer Software Company
17%
Comms Service Provider
13%
Manufacturing Company
12%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
The price of the solution is high and not justifiable for small or medium-sized companies without a developed cybersecurity team.
What needs improvement with Palo Alto Networks Cortex XSOAR?
The price of the solution could be lower. Companies utilizing this solution should have a well-developed cybersecurity team to maximize its benefits. It is more suited for large organizations rathe...
What do you like most about FireEye Helix?
Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks.
What needs improvement with FireEye Helix?
There is room for improvement in the integration capabilities of third-party tools. It has no problem connecting all solutions to Helix. Right now, we only connect one of Trellix's appliances to th...
 

Also Known As

Demisto Enterprise, Cortex XSOAR, Demisto
FireEye Helix, FireEye Threat Analytics
 

Learn More

Video not available
 

Overview

 

Sample Customers

Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about Microsoft, Palo Alto Networks, Splunk and others in Security Orchestration Automation and Response (SOAR). Updated: December 2024.
824,053 professionals have used our research since 2012.