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Pantheon vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Pantheon
Ranking in PaaS Clouds
19th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
Web Hosting Services (10th)
Salesforce Platform
Ranking in PaaS Clouds
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
92
Ranking in other categories
Mobile Development Platforms (3rd), Rapid Application Development Software (7th), Low-Code Development Platforms (5th), No-Code Development Platforms (2nd)
 

Mindshare comparison

As of April 2025, in the PaaS Clouds category, the mindshare of Pantheon is 0.6%, up from 0.4% compared to the previous year. The mindshare of Salesforce Platform is 2.6%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds
 

Featured Reviews

Abhinand Gokhala K - PeerSpot reviewer
The product is user-friendly and performs well, but it is very costly compared to other tools
We are a software development company. We recommend solutions to our clients, but they ask us to compare it with other solutions. Clients compare the monthly costs of Pantheon with other servers and ask us to create the same environment in dedicated servers. If Pantheon reduces its cost, we can confidently suggest it to clients. Overall, I rate the tool a seven out of ten.
Yasser_Anter - PeerSpot reviewer
Has customization and integration capabilities which increase efficiency
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events. The previous version had a complicated interface where multiple pages and data entries were required, which was not pleasant for sales teams or business users. Also, deploying Salesforce took a long time, about four to five months, which is not ideal for any business.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Pantheon has the most valuable workflow model."
"The product allows users to create multiple development environments."
"One can do almost everything using Salesforce's OOTB functionality without much investment."
"They are already beginning to implement generative AI."
"The activities, opportunities, follow-up of the opportunities, and business tracking are valuable features. It provides everything that we need. It works pretty well."
"It is very user-friendly, and intuitive, it will lead you and take you to the next steps."
"Features they are integrating to the other services."
"We use this solution to track customer activities, opportunities and contact information."
"A fully integrated solution that provides a seamless experience."
"The most valuable aspect is that all data is stored in one place, making it easy to find what is needed and to report on it."
 

Cons

"Pantheon has the most valuable workflow model."
"The Multidev environment is very costly compared to other tools like AWS and GCP."
"I don't have any notes for improvement. It serves us well."
"The reporting for Salesforce could be approved. It is a manual process and it would be useful to have a guide or videos on how to generate reports or any other cool things that you could do with the platform."
"The integration of Salesforce with other solutions could be improved."
"It is quite expensive. It has gotten to that point where it is a lot more pricey. It has kind of got its own proprietary language for development. It is probably never going to change, but if it had a more market language for development, it would be easier to find developers. They come at a premium cost, so it is expensive."
"I think the search needs to be improved so as to allow for a broader keyword search."
"I think that Salesforce can improve lead management when it comes to B2C. I would like to have more features specifically related to the B2C segment. The current process where you create a lead that's in the B2C segment and it creates an account makes no sense."
"The pricing of the solution is an area with certain shortcomings that need improvement since, right now, I am not sure if Salesforce Platform has any plans for start-ups or small businesses."
"Salesforce Platform is a bit expensive compared to other CRM products, which is a drawback."
 

Pricing and Cost Advice

"The platform has reasonable pricing compared to other systems."
"Costly, but it is the top product in SaaS/PaaS. Pricing is more for large to enterprise level companies."
"It is expensive. Licensing is on an annual basis."
"The product's additional features can be expensive."
"Salesforce charges double the rates, or almost three times, compared to its competitors. Our company does incur additional charges for maintenance and support."
"The cost of this solution depends on negotiations. It is somewhere between expensive and reasonable. There is always additional costs for consulting services. It's the kind of solution that requires consulting, but it is not a licensing cost. It is a consulting cost. It is CAPEX versus OPEX."
"I haven't had to buy Salesforce, however, I have heard it's $1500 a user."
"It is quite expensive. Its developers come at a premium cost, which makes it expensive."
"It is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Educational Organization
12%
Financial Services Firm
7%
Government
7%
Computer Software Company
15%
Financial Services Firm
13%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Pantheon?
Pantheon has the most valuable workflow model.
What is your experience regarding pricing and costs for Pantheon?
The platform has reasonable pricing compared to other systems.
What needs improvement with Pantheon?
Pantheon's design is not familiar to use. It could be more user-friendly.
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Comparisons

 

Also Known As

No data available
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

Patch, Maine Today, Alley Interactice, Scranton Gillette, AdRoll, Cisco, nVidia, Boston Herald, Tableau, Dell, Kyriba, Huddle, IBM
ADP
Find out what your peers are saying about Pantheon vs. Salesforce Platform and other solutions. Updated: March 2025.
842,767 professionals have used our research since 2012.