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Pantheon vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Pantheon
Ranking in PaaS Clouds
19th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
Web Hosting Services (9th)
Salesforce Platform
Ranking in PaaS Clouds
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
92
Ranking in other categories
Mobile Development Platforms (3rd), Rapid Application Development Software (7th), Low-Code Development Platforms (5th), No-Code Development Platforms (2nd)
 

Mindshare comparison

As of January 2025, in the PaaS Clouds category, the mindshare of Pantheon is 0.7%, up from 0.5% compared to the previous year. The mindshare of Salesforce Platform is 3.6%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds
 

Featured Reviews

Abhinand Gokhala K - PeerSpot reviewer
The product is user-friendly and performs well, but it is very costly compared to other tools
We are a software development company. We recommend solutions to our clients, but they ask us to compare it with other solutions. Clients compare the monthly costs of Pantheon with other servers and ask us to create the same environment in dedicated servers. If Pantheon reduces its cost, we can confidently suggest it to clients. Overall, I rate the tool a seven out of ten.
Yasser_Anter - PeerSpot reviewer
Has customization and integration capabilities which increase efficiency
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events. The previous version had a complicated interface where multiple pages and data entries were required, which was not pleasant for sales teams or business users. Also, deploying Salesforce took a long time, about four to five months, which is not ideal for any business.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Pantheon has the most valuable workflow model."
"The product allows users to create multiple development environments."
"The reporting capabilities are pretty user-friendly."
"Salesforce is cloud-based, so there's no installation involved. You simply log in using the provided organization login. There's no need for installation."
"We use this solution to track customer activities, opportunities and contact information."
"The Salesforce Platform's most valuable features are everything in one place, perfect reporting, highly customizable, and easy to receive information you need."
"The solution provides a preferred method of backing up data."
"It was pretty easy to deploy."
"The solution scales extremely well."
"The activities, opportunities, follow-up of the opportunities, and business tracking are valuable features. It provides everything that we need. It works pretty well."
 

Cons

"The Multidev environment is very costly compared to other tools like AWS and GCP."
"Pantheon has the most valuable workflow model."
"The solution is a bit expensive."
"An improved UX may be helpful in the solution's next release."
"Salesforce introduces a lot of products and sometimes rebrands them, causing confusion. They acquire products like W and retain their names, creating confusion in the market. This confusion isn't related to the product's functionality but rather its positioning and rebranding. For instance, what was once known as Community Cloud is now referred to as Experience Cloud. This can be confusing for business leaders."
"Identification management systems integration should be easier."
"Getting reports in Salesforce is sometimes a little bit difficult. You need to do a lot of things to get detailed reports. This feature can be improved. Its price can also be improved. It is currently expensive."
"The initial setup is rather complex."
"There needs to be more documentation."
"Salesforce Platform is a bit expensive compared to other CRM products, which is a drawback."
 

Pricing and Cost Advice

"The platform has reasonable pricing compared to other systems."
"I haven't had to buy Salesforce, however, I have heard it's $1500 a user."
"I have heard that it is fairly priced. It offers ROI."
"The solution is a bit expensive."
"Salesforce charges double the rates, or almost three times, compared to its competitors. Our company does incur additional charges for maintenance and support."
"Salesforce is cheap."
"Pricing and license differ and depend on how much license you are purchasing from them."
"The licensing is per user per month, which we took out a contract on a long time back. It's really an okay price for what solutions are available and for how many features and what kind of functionality you get."
"It is a fair price for what it's offering, in comparison with other solutions that are available on the market."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Educational Organization
10%
University
10%
Government
8%
Computer Software Company
16%
Financial Services Firm
13%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Pantheon?
Pantheon has the most valuable workflow model.
What is your experience regarding pricing and costs for Pantheon?
The platform has reasonable pricing compared to other systems.
What needs improvement with Pantheon?
Pantheon's design is not familiar to use. It could be more user-friendly.
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

No data available
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

Patch, Maine Today, Alley Interactice, Scranton Gillette, AdRoll, Cisco, nVidia, Boston Herald, Tableau, Dell, Kyriba, Huddle, IBM
ADP
Find out what your peers are saying about Pantheon vs. Salesforce Platform and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.