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Pantheon vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Pantheon
Ranking in PaaS Clouds
19th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
Web Hosting Services (10th)
Salesforce Platform
Ranking in PaaS Clouds
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
92
Ranking in other categories
Mobile Development Platforms (3rd), Rapid Application Development Software (7th), Low-Code Development Platforms (5th), No-Code Development Platforms (2nd)
 

Mindshare comparison

As of April 2025, in the PaaS Clouds category, the mindshare of Pantheon is 0.6%, up from 0.4% compared to the previous year. The mindshare of Salesforce Platform is 2.6%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds
 

Featured Reviews

Abhinand Gokhala K - PeerSpot reviewer
The product is user-friendly and performs well, but it is very costly compared to other tools
We are a software development company. We recommend solutions to our clients, but they ask us to compare it with other solutions. Clients compare the monthly costs of Pantheon with other servers and ask us to create the same environment in dedicated servers. If Pantheon reduces its cost, we can confidently suggest it to clients. Overall, I rate the tool a seven out of ten.
Yasser_Anter - PeerSpot reviewer
Has customization and integration capabilities which increase efficiency
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events. The previous version had a complicated interface where multiple pages and data entries were required, which was not pleasant for sales teams or business users. Also, deploying Salesforce took a long time, about four to five months, which is not ideal for any business.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product allows users to create multiple development environments."
"Pantheon has the most valuable workflow model."
"Its stability, performance, and usability are most valuable."
"The tool's most valuable feature is the CRM. Salesforce Platform comes with out-of-the-box capabilities."
"It was pretty easy to deploy."
"It is a fairly useful and user-friendly tool for salespersons. It is very extensive and flexible. You can customize it for your needs, and you can use whatever you want. I like Salesforce."
"It is very modular in approach. It is very light, and it can be used on various devices. It could be used on an Android phone or a laptop, which makes it good for the sales team on the road."
"The low-code approach to Salesforce Platform is highly valuable."
"The queue management of the solution is its most valuable aspect."
"The most valuable features of Salesforce Platform are its analytics capabilities."
 

Cons

"Pantheon has the most valuable workflow model."
"The Multidev environment is very costly compared to other tools like AWS and GCP."
"I have found it takes an exceedingly long time to put opportunities or clients in the system. If I have an opportunity that I need to put in the system it could take approximately 10 minutes. This is a lot of time when you have multiple opportunities to put in. There are other tasks to do that are required by supervisors, such as forecasts. What I have done to save time is I did not input as much detail as I could have because I knew it was going to take me an hour to get five leads in."
"We have a lot of strategic accounts and large accounts that are tied with all the growth and acquisitions across North America, being able to tag parent-child accounts in an easier fashion would be better. This is the biggest pain point is associating parent to child and being able to align and manage it better. Overall a better parent-child relationship between accounts would be a benefit."
"The interface could be more user-friendly and offer more customization."
"They need an easy way of getting details and then adding to it and then being able to do it in a more simplified way"
"If you have resellers or distributors, you just need to figure out a way to set up the system in the backend. Since every company is different, it takes a little bit of time to figure that out."
"In Salesforce, every customer is unique and it's not possible to bundle them together effectively if they are from the same company or move companies, et cetera."
"It does need very specific resources to help deploy it and buy in from the users. It's one of those items it's pretty disruptive and if it's not deployed properly and if it doesn't get utilized efficiently, it won't be effective."
"It could have a lot more customization options in terms of fonts and reports. There should be an even lighter version with just two or three fields. It could be a bit more light if the field guys want to use it on a mobile phone on the road. For deploying it for CRM, maybe we can have our customer database, project funnels, and projects to help us in managing our supply chain business."
 

Pricing and Cost Advice

"The platform has reasonable pricing compared to other systems."
"It is very expensive. Its licensing is on a monthly basis."
"I don't know anything about its cost, but I'm sure it has got a nice little price tag that goes along with it."
"It is expensive."
"It is quite expensive. Its developers come at a premium cost, which makes it expensive."
"Salesforce charges double the rates, or almost three times, compared to its competitors. Our company does incur additional charges for maintenance and support."
"It is expensive."
"Salesforce does a user capacity analysis on a regular basis. For example, if you're not using certain areas, you may lose access. If you don't go in and quote and edit quotes, all of a sudden you may lose your rights to quote."
"Pricing for the Salesforce Platform is too expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Educational Organization
12%
Financial Services Firm
7%
Government
7%
Computer Software Company
15%
Financial Services Firm
13%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Pantheon?
Pantheon has the most valuable workflow model.
What is your experience regarding pricing and costs for Pantheon?
The platform has reasonable pricing compared to other systems.
What needs improvement with Pantheon?
Pantheon's design is not familiar to use. It could be more user-friendly.
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Comparisons

 

Also Known As

No data available
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

Patch, Maine Today, Alley Interactice, Scranton Gillette, AdRoll, Cisco, nVidia, Boston Herald, Tableau, Dell, Kyriba, Huddle, IBM
ADP
Find out what your peers are saying about Pantheon vs. Salesforce Platform and other solutions. Updated: March 2025.
844,944 professionals have used our research since 2012.