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Pantheon vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Pantheon
Ranking in PaaS Clouds
19th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
Web Hosting Services (10th)
Salesforce Platform
Ranking in PaaS Clouds
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
92
Ranking in other categories
Mobile Development Platforms (3rd), Rapid Application Development Software (7th), Low-Code Development Platforms (5th), No-Code Development Platforms (2nd)
 

Mindshare comparison

As of April 2025, in the PaaS Clouds category, the mindshare of Pantheon is 0.6%, up from 0.4% compared to the previous year. The mindshare of Salesforce Platform is 2.6%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds
 

Featured Reviews

Abhinand Gokhala K - PeerSpot reviewer
The product is user-friendly and performs well, but it is very costly compared to other tools
We are a software development company. We recommend solutions to our clients, but they ask us to compare it with other solutions. Clients compare the monthly costs of Pantheon with other servers and ask us to create the same environment in dedicated servers. If Pantheon reduces its cost, we can confidently suggest it to clients. Overall, I rate the tool a seven out of ten.
Yasser_Anter - PeerSpot reviewer
Has customization and integration capabilities which increase efficiency
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events. The previous version had a complicated interface where multiple pages and data entries were required, which was not pleasant for sales teams or business users. Also, deploying Salesforce took a long time, about four to five months, which is not ideal for any business.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product allows users to create multiple development environments."
"Pantheon has the most valuable workflow model."
"The stability has been great."
"The most valuable aspect is that all data is stored in one place, making it easy to find what is needed and to report on it."
"The Salesforce Platform's most valuable features are everything in one place, perfect reporting, highly customizable, and easy to receive information you need."
"The solution can scale."
"The keyword search helps me in finding stuff quickly. So, I don't have to click around a lot."
"Scalability-wise, I rate the solution a ten out of ten...I rate Salesforce Platform's technical support a ten out of ten."
"Scalability to configure and integrate."
"What I like about the Salesforce Platform, in particular, its enterprise edition is that apart from its many features, you can have a wider view of the customers, a 360-degree view. I also enjoy managing opportunities in the Salesforce Platform a lot because it's easier and gives you a wider view, compared to HubSpot."
 

Cons

"The Multidev environment is very costly compared to other tools like AWS and GCP."
"Pantheon has the most valuable workflow model."
"Although the platform is already set up for you, there's a lot of customization that needs to be done, especially for any new component we start using. For whatever solution we wanted, we had to think for ourselves and design it all on our own. And, unfortunately, there were some components that were not really mature in the beginning, like Tableau for example."
"It is quite expensive. It has gotten to that point where it is a lot more pricey. It has kind of got its own proprietary language for development. It is probably never going to change, but if it had a more market language for development, it would be easier to find developers. They come at a premium cost, so it is expensive."
"The general reports could be made easier in the Salesforce Platform. Generating needs extensive training to know the exact structure of the design. Whenever you search for something you need to know what are the exact fields that you need to view. It's not an easy process to learn."
"Salesforce Platform operates as a cloud system, and within our organization, numerous internal systems handle data processing. While real-time data retrieval is feasible through services, achieving real-time communication poses some challenges."
"The biggest challenge we had was the cost and the licensing."
"Salesforce's constant rebranding and name changes can be confusing for both customers and partners."
"It could have a lot more customization options in terms of fonts and reports. There should be an even lighter version with just two or three fields. It could be a bit more light if the field guys want to use it on a mobile phone on the road. For deploying it for CRM, maybe we can have our customer database, project funnels, and projects to help us in managing our supply chain business."
"Simplification is something it needs. Every time you get the engineers involved, they make things a little too complicated. It might be more beneficial to simplify everything for quick and easy reference."
 

Pricing and Cost Advice

"The platform has reasonable pricing compared to other systems."
"Costly, but it is the top product in SaaS/PaaS. Pricing is more for large to enterprise level companies."
"The product's additional features can be expensive."
"It is expensive. Licensing is on an annual basis."
"It is expensive."
"In general, the price is an area where there is always room for improvement."
"It is an expensive program."
"Salesforce charges double the rates, or almost three times, compared to its competitors. Our company does incur additional charges for maintenance and support."
"Salesforce is cheap."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Educational Organization
12%
Government
8%
Financial Services Firm
7%
Computer Software Company
14%
Financial Services Firm
13%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Pantheon?
Pantheon has the most valuable workflow model.
What is your experience regarding pricing and costs for Pantheon?
The platform has reasonable pricing compared to other systems.
What needs improvement with Pantheon?
Pantheon's design is not familiar to use. It could be more user-friendly.
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Comparisons

 

Also Known As

No data available
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

Patch, Maine Today, Alley Interactice, Scranton Gillette, AdRoll, Cisco, nVidia, Boston Herald, Tableau, Dell, Kyriba, Huddle, IBM
ADP
Find out what your peers are saying about Pantheon vs. Salesforce Platform and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.