Try our new research platform with insights from 80,000+ expert users

Pega Platform vs SS&C Blue Prism comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Pega Platform
Ranking in Business Process Management (BPM)
3rd
Ranking in Process Automation
2nd
Ranking in Low-Code Development Platforms
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
82
Ranking in other categories
Business Rules Management (1st), Rapid Application Development Software (6th)
SS&C Blue Prism
Ranking in Business Process Management (BPM)
23rd
Ranking in Process Automation
23rd
Ranking in Low-Code Development Platforms
23rd
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
Business Process Design (21st), Medical Insurance Claims Software (3rd), Insurance Claims Processing (5th), Document Management Software (14th), Intelligent Document Processing (IDP) (12th), Loan Management Software (2nd), Document Automation Software (10th)
 

Mindshare comparison

As of January 2025, in the Business Process Management (BPM) category, the mindshare of Pega Platform is 5.7%, down from 7.1% compared to the previous year. The mindshare of SS&C Blue Prism is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Shibankur Mishra - PeerSpot reviewer
It lets you do any modifications easily compared to legacy solutions as it's a low-code, no-code tool
What PegaRULES should work on is the integration aspect. I can integrate it with other platforms, but that can take time. It would be good if integration could be automated or if the tool had more out-of-the-box integration features. Apart from that, I can do most of the integrations with other platforms in PegaRULES. Still, from a development perspective, as a software developer, I would like to see an easier way to implement integrations where I can click a few screens or do less coding for integration. Still, if I have to do any integration, it would be possible in PegaRULES, but it would take two to three hours to complete. I want a more straightforward integration process in the tool because compared to Microsoft Power Platform, another low-code, no-code tool, Microsoft Power Platform is relatively straightforward to integrate with Twitter. You can quickly get the feeds from Twitter. Microsoft Power Platform has an out-of-the-box integration setup with Twitter. Based on this example, PegaRULES could have a more straightforward integration piece. If the tool had more default integration pieces or out-of-the-box integrations with other platforms by default, that would help a lot. For example, Twitter integration, ChatGPT integration, etc., especially because ChatGPT is becoming popular. Otherwise, I'll have to write some custom code and then create the connectors and the HTTP connectors and connect the connectors to the system manually, which takes time. I want default integrations that I can plug and play to make integrations in PegaRULES easier. Integration with the latest AI is a feature I want to see in PegaRULES. For example, an out-of-the-box integration with ChatGPT because I'm working on an integration piece for one of my own POCs, but I need custom coding to build that feature. I need a feature that lets you click a button to integrate PegaRULES with multiple platforms to make the integration process very easy. Less custom coding when it comes to integration is also what I want to see in the tool, though that impacts developers like me rather than the customer experience because it's more the backend.
Venkat Sivaprakash - PeerSpot reviewer
Advanced language processing, useful for global business operations, and a quick setup
Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer. A separate OCR needs to be brought in if the language is different from English. Blue Prism was once the most expensive and advanced, especially when working with Java applications. However, the distinctions between Blue Prism and UiPath are blurring, offering similar advantages. UiPath has features that allow it to read and break down scanned copies into readable text, which is beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution provides us with a very good dashboard."
"While Pega technical support is okay, it also depends on the issues you need help with and who your contact is with Pega."
"The best part of Pega, for me, is that they let you reuse a lot of the aspects in the product."
"The most valuable aspect of the solution is the various workflows."
"I have a lot of experience in this kind of industry, and Pega is one of the best solutions in terms of performance, capabilities, and the way we develop."
"The solution is operating well overall."
"In general, we use web services to integrate this solution with our other tools. It is the main approach we use with this solution and it integrates with all tools that we need. If you want to integrate with other solutions such ThreatFire or similar, it is possible as well."
"Powerful, full-featured business process management with excellent support"
"Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer."
 

Cons

"The licensing cost is very high."
"They are currently spending some time on improving the product with respect to machine learning, especially related to robotic automation. They probably could be a little more adept on that area would help."
"What should be included is some UI features and maybe some integrations. This includes documentation on how the UI works."
"Containerization should be improved in relation to Pega because Camunda is deployable in the containerization deployment process."
"I believe that Pega's strategy when it comes to the UX part is not that great currently as compared to the other emerging BPM tools in the market."
"Robotics could improve, as my learning curve in robotics has been challenging."
"The previous versions had good training documents but the updated versions need to improve the documentation."
"There have been some performance scalability issues. Suppose you want to add more users. You go from, say, 800 users to 1,500 users, and sometimes that creates issues for which there is no clear explanation. To fix it you have to escalate it with customer service and sometimes the response is not up to the mark in resolving those issues."
"Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators."
 

Pricing and Cost Advice

"In terms of the price, if I were to compare Pega to other tools, it would be more expensive, but it would also provide you with the same features."
"The solution could be less expensive according to my customers. However, I think the price of the solution is fair."
"It's a user-based license where, as you scale the numbers of users, the price increases."
"They're very cagey in giving out prices, and it is very difficult to find out the real price any organization is going to get. It is almost never their list price, if you can find it, and there are a lot of factors that go into the whole pricing."
"We do not have to purchase any licenses for the product."
"Licensing varies across geographical regions for us."
"Pricing is good."
"They have both on-premise and cloud licensing. If you are a small to medium company, go for the cloud option because that eliminates a lot of the setting up of your DevTest and performance environments, multiple environments, because you can buy that from Pega with the cloud option. So your setup time really goes down. If you're a large company, then you're better off putting it within your company. You have other skill resources within your company to create environments."
Information not available
report
Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.
831,265 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
28%
Computer Software Company
12%
Manufacturing Company
8%
Government
6%
Financial Services Firm
25%
Computer Software Company
16%
Insurance Company
14%
Construction Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...
Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...
What is your experience regarding pricing and costs for SS&C Blue Prism?
Blue Prism is more costly compared to UiPath with regard to robotic licenses and orchestrators.
What needs improvement with SS&C Blue Prism?
Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators. Blue Prism initially had more security features, differentiating Bluetooth services from UiPath. I am not sure ...
What is your primary use case for SS&C Blue Prism?
I am into GBS transformation, global business services transformation, as well as operations activation services. The work scope includes process mining projects, generative AI projects, and managi...
 

Comparisons

 

Also Known As

Pega BPM, Pegasystems, SmartBPM, PegaRULES
SS&C AWD
 

Learn More

Video not available
 

Overview

 

Sample Customers

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union
Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM). Updated: December 2024.
831,265 professionals have used our research since 2012.