Pega Platform vs TIBCO ActiveMatrix BPM comparison

Pega and TIBCO are both solutions in the Business Process Management (BPM) category. Pega is ranked #4 with an average rating of 8.2, while TIBCO is ranked #32 with an average rating of 7.7. Pega holds a 5.5% mindshare in BPM, compared to TIBCO’s 0.5% mindshare. Additionally, 91% of Pega users are willing to recommend the solution, compared to 100% of TIBCO users who would recommend it.

Pega Platform

Read 82 Pega Platform reviews

5,324 Views
4,236 Comparison Views

91% willing to recommend

TIBCO ActiveMatrix BPM

Read 7 TIBCO ActiveMatrix BPM reviews

502 Views
361 Comparison Views

100% willing to recommend

Pega Platform

TIBCO ActiveMatrix BPM

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Executive SummaryUpdated on Jan 12, 2025

Pega Platform and TIBCO ActiveMatrix BPM are competing products in the business process management category. Data comparisons suggest Pega Platform may have an edge in feature richness, while TIBCO ActiveMatrix BPM is often valued for performance, scalability, and integration.

Features: Pega Platform offers robust automation capabilities, adaptive analytics, and comprehensive case management with AI integration. It is known for its advanced analytics and decisioning features. TIBCO ActiveMatrix BPM provides high scalability and seamless integration with diverse systems, focusing on operational flexibility and strong performance integrations.

Room for Improvement: Pega Platform could improve on its initial complexity which can be challenging for new users. Some users feel upgrades from older versions require significant work. Its interface, while powerful, may overwhelm users unfamiliar with its breadth of features. TIBCO ActiveMatrix BPM, while highly scalable, could benefit from simplifying on-premise deployments. It might enhance its user interface to compete more directly with modern BPM solutions and provide faster integration adaptations for new technologies.

Ease of Deployment and Customer Service: Pega Platform is recognized for its flexible cloud-based deployment options and effective customer service that supports rapid implementation. Its deployment process is often smoother. TIBCO ActiveMatrix BPM offers robust on-premise deployment with reliable support. However, its setup can be more complex, although it provides stronger infrastructure support during the deployment phase.

Pricing and ROI: Pega Platform generally has a higher initial setup cost but suggests potential for significant ROI, which may justify the investment due to its comprehensive feature set. TIBCO ActiveMatrix BPM typically provides competitive pricing with moderate initial costs, though the ROI tends to be gradual and depends on specific use cases. While Pega's greater upfront cost might yield superior long-term returns, TIBCO offers a more cost-effective entry point.

To learn more, read our detailed Pega Platform vs. TIBCO ActiveMatrix BPM Report (Updated: April 2025).

Buyer's Guide

Pega Platform vs. TIBCO ActiveMatrix BPM

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Pega Platform

Ranking in Business Process Management (BPM)

4th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Process Automation (2nd), Rapid Application Development Software (6th), Low-Code Development Platforms (7th)

TIBCO ActiveMatrix BPM

Ranking in Business Process Management (BPM)

32nd

Average Rating

7.4

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Business Process Management (BPM) category, the mindshare of Pega Platform is 5.5%, down from 6.8% compared to the previous year. The mindshare of TIBCO ActiveMatrix BPM is 0.5%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Mallik-Kesavaraju

Independent Consultant at Selfemployed

Significantly improves the overall cycle time, and offers robotic automation, and the BPM workflow

The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve. Our developers and business analysts need to invest significant time and effort to fully understand and utilize the platform's capabilities. In essence, it's a complex product that demands a deep understanding to be used effectively. So, it cuts both ways. This complexity can be both an advantage and a disadvantage, depending on the user's expertise. So, the learning curve is pretty high! So, it's very good if you are a professional user, but you need to be a really good professional user to use this solution effectively.

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Ray Ochieng

Integration Lead at a comms service provider with 1,001-5,000 employees

Powerful workflow definition enhances operational stability and efficiency

TIBCO ActiveMatrix BPM is powerful for defining workflows. It is low code, so you don't need a lot of coding, and tasks are just drag and drop. It is also very stable as we haven't had issues with it going down or encountering any operational issues for a long time. The stability and rich features in workflow definition make it a valuable tool.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The technical support from Pega is very low, rating a one or two out of ten."

"There is a feature to accelerate the development so that business analysts can directly create their user stories and assign the task to the developers."

"Can do a lot of things with minimum time and cost."

"The solution provides us with a very good dashboard."

"The technical support of Pega BPM is very good."

"Case Management is the most valuable feature of PegaRULES, which is not found in other BPM tools."

"Application development is very rapid. A lot of code gets reused while building the applications, which is something we highly appreciate."

"The solution has very helpful technical support."

More Pega Platform pros

"TIBCO ActiveMatrix BPM is powerful for defining workflows."

"It is the best product because of its stability. ActiveMatrix 5.x is highly stable in production, and the downtime is very low. I have worked on a lot of service projects, and the engine is very stable, robust, and scalable. The development and change requests can be pushed quickly, and the mapper activity and SSLT kind of features are also good. It is easy to do changes, testing, and deployment. Its deployment is very easy, and we can automate a lot of scripts for our on-premises solution. I work for an investment bank, and we have automated a lot of processes for our customers. Previously, we used to develop scripts and tools. With version 6.x, everything is moved to Maven and other things. Environment handling is done mostly through DevOps tools. As compared to Mulesoft, the deployment and configuration are very easy in TIBCO."

"The product's initial setup phase is straightforward."

"The capacity for distributing the jobs in a workflow is an important feature."

"TIBCO ActiveMatrix BPM is powerful for defining workflows."

"For specific situations this can be a good solution and a simplified interface to work with."

"The scheduling and the calendar are very useful."

Cons

"The technical support is very low, rated at a one or two out of ten."

"There have been some performance scalability issues. Suppose you want to add more users. You go from, say, 800 users to 1,500 users, and sometimes that creates issues for which there is no clear explanation. To fix it you have to escalate it with customer service and sometimes the response is not up to the mark in resolving those issues."

"Pega BPM's documentation should be improved, especially for freshers or new trainees."

"They are currently spending some time on improving the product with respect to machine learning, especially related to robotic automation. They probably could be a little more adept on that area would help."

"The UI needs reworking."

"The training aspect of Pega BPM requires significant enhancement. There should be more opportunities for third-party training and engaging events, such as hackathons where individuals can share their expertise. Additionally, the training structure itself should be more organized, as I have received feedback from my colleagues in the COE that the current training approach is overwhelming and requires excessive referencing to obtain accurate information. Another area for improvement would be the user experience with regard to RPA. Simplifying the IDA for citizen developers would make it easier for them to adopt the RPA tool."

"One of the areas of this solution that could be improved would be to advance the low code features of the application itself. We would also like to use the same platform to build any application, even if it is not necessarily defined as a functionality needed by a BPM."

"It is not fully compatible with all versions of Internet Explorer, so sometimes, it does not work."

More Pega Platform cons

"The maintenance of the package could be improved."

"It is not lightweight and requires a lot of disk space, memory, and CPU."

"The product is missing some means of addressing more complex BPM constructs and should interface with more platforms easily."

"Technical support needs to be streamlined."

"The scalability of the product is an area of concern where improvements are required."

"My experience with tech support has not been very good. Most of the time, issues are escalated to level three, where they are either unresolved or take two weeks to address."

"ActiveMatrix is in the middle field. MuleDB is more on the engineering side with Java and other things. SnapLogic is there are on the higher side with very low coding. TIBCO stays in the middle like IBM or Oracle. TIBCO can move towards IBM's way of doing. IBM has a big market and many varieties of products and good integration, which TIBCO doesn't have. It can have better integration. TIBCO's transition to the cloud is a little slow. As compared to Dell, Boomi, and Mulesoft. TIBCO took the steps a little later. TIBCO's ID was far better and easier to work with previously. TIBCO's 5.x ID was very good, and the development environment and the transition were easy. Version 6.5 onwards, it is a stable product, but it would be good if they can do something similar to version 5.4 with version 6. They should concentrate on this API market. It will give them the strength and the ability to grab the market back."

Pricing and Cost Advice

"The price of PegaRULES is more expensive than other solutions on the market."

"This upgrade process is very expensive; although I haven't been on the sales team responsible for the pricing, I know it costs millions of dollars."

"The price is a bit expensive."

"The solution could be less expensive according to my customers. However, I think the price of the solution is fair."

"We mostly have a yearly license."

"The price of this solution, including installation and configuration, is comparable to competing vendors."

"They have both on-premise and cloud licensing. If you are a small to medium company, go for the cloud option because that eliminates a lot of the setting up of your DevTest and performance environments, multiple environments, because you can buy that from Pega with the cloud option. So your setup time really goes down. If you're a large company, then you're better off putting it within your company. You have other skill resources within your company to create environments."

"The price of Pega BPM falls on the higher side of the spectrum if I were to compare it with other solutions in the market."

More Pega Platform pricing and cost advice

"There are some discussions about perpetual licenses and conversions, but I'm not much familiar with them."

"TIBCO ActiveMatrix BPM is an expensive tool compared to others."

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Top Industries

By visitors reading reviews

Financial Services Firm

28%

Computer Software Company

13%

Manufacturing Company

Government

Financial Services Firm

45%

Computer Software Company

Manufacturing Company

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

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Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

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When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

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What do you like most about TIBCO ActiveMatrix BPM?

The product's initial setup phase is straightforward.

See all answers

What needs improvement with TIBCO ActiveMatrix BPM?

It is not lightweight and requires a lot of disk space, memory, and CPU. Making it lightweight so it can run on a minimum processor and less memory would be beneficial. Additionally, the current wo...

See all answers

What is your primary use case for TIBCO ActiveMatrix BPM?

We are using TIBCO ActiveMatrix BPM for network deployment workflows. For example, if a customer is interested in getting a NetWorker, there is a workflow where we log in, get the customer details,...

See all answers

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Compared 5% of the time

IBM BPM vs Pega Platform

Compared 5% of the time

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Camunda vs TIBCO ActiveMatrix BPM

Compared 43% of the time

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Compared 33% of the time

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Compared 23% of the time

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Product Reports

Buyer's Guide

Pega Platform

March 2025

Download Pega Platform product report

Buyer's Guide

TIBCO ActiveMatrix BPM

March 2025

Download TIBCO ActiveMatrix BPM product report

Also Known As

Pega BPM, Pegasystems, SmartBPM, PegaRULES

No data available

Overview

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?

Easy Implementation: Quick setup for fast project kick-off.
Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
Fast Prototyping: Enables rapid model creation and testing.
Unified Architecture: Streamlines operations across the platform.
Low-Code Environment: Facilitates swift application development.
Scalability: Supports growth and high-demand scenarios.
Real-Time Analytics: Provides immediate insights into operations.
Decision Automation: Automates standard decision-making processes.
Reusable Components: Encourages efficiency in development through component reuse.

What benefits do organizations find with Pega Platform?

Rapid Deployment: Quick launch of new processes saves time and resources.
Cost Efficiency: Reduces costs through automation and streamlined workflows.
Customer-Centric Solutions: Enhances customer experiences through integrated systems.
Improved Productivity: Automation frees up employee resources for other tasks.
Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Pega

TIBCO ActiveMatrix BPM is used to develop, deploy, execute and manage Business Process Management centric applications. Use TIBCO Business Studio BPM Edition in conjunction with ActiveMatrix BPM to model business processes. It helps to encompass applications that primarily automate both: business processes (sequences of tasks) to be executed by human users, and technical processes (the flow of data) to be executed by enterprise applications.

TIBCO

Sample Customers

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

ADIS, Citi, Bank of Montreal, First Citizens Bank

Buyer's Guide

Pega Platform vs. TIBCO ActiveMatrix BPM

April 2025

Free Report: Pega Platform vs. TIBCO ActiveMatrix BPM

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