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Planview PPM Pro vs Smartsheet comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Organizations report significant financial gains and improved project management efficiency with Planview PPM Pro, despite ongoing optimization efforts.
Sentiment score
7.3
Smartsheet streamlines operations, reduces administrative tasks, enhances collaboration, and boosts productivity with an easy-to-use, cost-effective interface.
 

Customer Service

Sentiment score
7.3
Planview PPM Pro's customer service is generally helpful, but experiences vary with responsiveness, offshore support, and complex issue resolution.
Sentiment score
7.4
Smartsheet's customer support is praised for responsiveness and resources but criticized for ticket tracking and lacks phone/chat options.
 

Scalability Issues

Sentiment score
7.0
Planview PPM Pro offers scalability, effective mostly for SMEs, but faces challenges with large organizations and real-time global usage.
Sentiment score
7.6
Smartsheet excels in scalability and integration but faces challenges with large tasks, depending on user proficiency and adoption.
 

Stability Issues

Sentiment score
7.7
Planview PPM Pro is stable but faces occasional update disruptions, with most users praising its reliability and customer support.
Sentiment score
8.1
Users praise Smartsheet's stability and reliability, noting minor issues that don't significantly affect their overall satisfaction.
 

Room For Improvement

Planview PPM Pro requires improvements in reporting, integration, interface, resource management, and lacks efficient "What If" planning capabilities.
Smartsheet requires UI improvements, better integrations, enhanced functionality, and increased user-friendliness, with superior training and support.
 

Setup Cost

Planview PPM Pro's flexible licensing offers value for large organizations, though costs can be high for smaller entities.
Smartsheet offers flexible pricing with various plans, seen as cost-effective compared to competitors, with customizable features and support.
 

Valuable Features

Planview PPM Pro excels in reporting, customization, integration, and resource management, enhancing visibility, planning, and decision-making capabilities.
Smartsheet excels with cloud accessibility, real-time collaboration, and robust integrations, offering customizable project management and intuitive interfaces.
 

Categories and Ranking

Planview PPM Pro
Ranking in Project Portfolio Management
7th
Ranking in Project Management Software
16th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Smartsheet
Ranking in Project Portfolio Management
5th
Ranking in Project Management Software
5th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
40
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Project Portfolio Management category, the mindshare of Planview PPM Pro is 7.0%, down from 8.1% compared to the previous year. The mindshare of Smartsheet is 8.4%, up from 7.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Portfolio Management
 

Featured Reviews

MartinQuiroga - PeerSpot reviewer
Needs to improve roadmap, scalability and communication
The product feels like a toy. The tool needs to improve its roadmap. It needs to improve things on a project management level which includes communication as well.  I am working with the product for two to three years.  The product is not scalable. We have around 15-20 users for the product.  My…
PaulDiaz - PeerSpot reviewer
Needs to improve baselines and changing dates can be frustrating
I like the dashboarding feature best, as it lets me assemble a workspace with source sheets, dashboards, and reports simultaneously. The standard reports and worksheets are most useful for team collaboration. People look at dashboards during presentations, but they go to the sheets to update projects, add comments, or make notifications. It's automated, so changes come to me or whoever needs to see them. I can send notifications from specific line items. The worksheet is key for tracking project progress, though we track it at a higher level rather than detailed work breakdown structures. Subject matter experts say when they'll deliver things, and that's what we track.
report
Use our free recommendation engine to learn which Project Portfolio Management solutions are best for your needs.
831,158 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
12%
Computer Software Company
11%
Healthcare Company
8%
Educational Organization
44%
Manufacturing Company
7%
Healthcare Company
6%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Planview PPM Pro?
The product's deployment is straightforward.
What is your experience regarding pricing and costs for Planview PPM Pro?
Licensing costs are competitive enough. The price is reasonable given that the solution is geared towards large companies.
What needs improvement with Planview PPM Pro?
The product feels like a toy. The tool needs to improve its roadmap. It needs to improve things on a project management level which includes communication as well.
Has anyone moved from Microsoft Project to Smartsheet? How has your experience been with Smartsheet?
Hi @Eire Zimmermann, I helped an organization evaluate both MS-Project and Smartsheet when they were conducting their PM tool RFP. The short of it is this, MS Project is not caught up with the mo...
What do you like most about Smartsheet?
The tool creates shareable dashboards. These dashboards allow us to display project deliverables' status, their position in the queue, expected delivery timelines, and more. The best part is that t...
What is your experience regarding pricing and costs for Smartsheet?
The pricing is great and reasonable enough that I maintained my copy and bought it for my team independently.
 

Also Known As

Innotas
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Overview

 

Sample Customers

The Weather Channel, corcs, Crayola, Scan Health Plan, Vermont, Bank of the West, North West Company, University of Southern Mississippi, Jeffries, Purdue University, Chesterfield County Virginia, City of Memphis
Sony Music, ESPN, Hilton, Unisource, Colliers, Extreme Networks, Groupon, Netflix
Find out what your peers are saying about Planview PPM Pro vs. Smartsheet and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.