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Planview PPM Pro vs Smartsheet comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.8
Planview PPM Pro's customer service is generally helpful, but experiences vary with responsiveness, offshore support, and complex issue resolution.
No sentiment score available
Smartsheet offers praised email support and resources, yet has mixed reviews on ticket handling and customer service efficiency.
 

Room For Improvement

Sentiment score
5.0
Planview PPM Pro requires improvements in reporting, integration, interface, resource management, and lacks efficient "What If" planning capabilities.
Sentiment score
5.4
Smartsheet needs an intuitive UI, better integration, real-time collaboration, enhanced project management, and improved customer service responsiveness.
 

Scalability Issues

Sentiment score
6.9
Planview PPM Pro offers scalability, effective mostly for SMEs, but faces challenges with large organizations and real-time global usage.
Sentiment score
8.1
Smartsheet is highly scalable, integrates with Microsoft Teams and Jira, supports collaboration, but may require licensing for advanced features.
 

Setup Cost

Sentiment score
4.9
Planview PPM Pro's flexible licensing offers value for large organizations, though costs can be high for smaller entities.
No sentiment score available
Smartsheet provides flexible enterprise pricing, with per-user costs, free options, and competitive advantages over Microsoft Project.
 

Stability Issues

Sentiment score
7.9
Planview PPM Pro is stable but faces occasional update disruptions, with most users praising its reliability and customer support.
Sentiment score
8.1
Users praise Smartsheet's reliable stability, minor lags, and cloud accessibility, scoring it 8-10 for performance despite initial setup challenges.
 

Valuable Features

Sentiment score
8.4
Planview PPM Pro excels in reporting, customization, integration, and resource management, enhancing visibility, planning, and decision-making capabilities.
Sentiment score
8.0
Smartsheet's intuitive interface, real-time collaboration, and extensive features enhance project management efficiency and appeal to diverse users.
 

Categories and Ranking

Planview PPM Pro
Ranking in Project Portfolio Management
7th
Ranking in Project Management Software
16th
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
34
Ranking in other categories
No ranking in other categories
Smartsheet
Ranking in Project Portfolio Management
4th
Ranking in Project Management Software
5th
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
40
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Project Portfolio Management category, the mindshare of Planview PPM Pro is 7.2%, down from 8.9% compared to the previous year. The mindshare of Smartsheet is 7.8%, up from 7.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Portfolio Management
 

Featured Reviews

Prateek Agarwal - PeerSpot reviewer
Notifications of approaching project deadlines help us plan and also avoid delays
Scenario planning is the most important feature. You can easily align strategic management and the portfolios within your organization. It helps you visualize all your strategic plans and the KPIs. It provides that information on a unified dashboard, in which you can track all your resources and the portfolios. It helps senior stakeholders and executives with clear reporting about project intake and demands, in real time. It also has some built-in, reusable templates and you can modify them according to your requirements. You can also create templates and workflows from scratch, so that you can plan things accordingly. The team collaboration is nice compared to other tools. You just add your team members, provide them access and, according to the user's level, they are able to use the application. For example, when we create a new project, we create work streams, timelines, and the sub-tasks. Then we have to think about how many team members are required—the skills of the developers, testers, QA teams, consultants, and marketing. We add those team members to that project and provide them access to their tasks so that we can track their progress in the real time. That really helps us. We might have 35 to 40 team members in different locations using this product simultaneously. In addition, the task management features are useful when you have timelines for project completion and for progress. It shows you any gaps or timelines that you have breached. Task management is very useful, and that would be true in any project management tool. Another helpful feature, because we define timelines in the grant chart for each project, is the time tracking. It is very crucial for us to complete a project on time and meet the deadlines for our clients. The way PPM Pro tackles these is great. It provides a notification to us when a timeline or a sub-task within it is approaching the deadline. Integration with PPM Pro is fine. It provides APIs and the integration mechanism for third-party tools and applications, like Microsoft Office and Microsoft Project. We have only integrated it with Microsoft Excel because we generally capture the requirements and the timelines offline. Because the solution doesn't work offline, in situations where the internet is not available, or we are on-the-go with a client, we capture the requirements in Excel. The integration means we get the data from Excel into PPM Pro.
Asma Ali - PeerSpot reviewer
Easy to use, simple to set up, and great for non co-located environments
At one point we were trying to use it to organize a curriculum for students to just have the weekly stuff. We kind of ran into trouble doing this. It's not really designed for that. What we were trying to do is give them a real-time syllabus with pre-readings and activities and stuff embedded. It ended up getting really complicated. They also had access, and while there’s probably a way to not give them access, I didn’t know how to set that. I just wanted to let them download. It got complex. It wasn’t just people updating what they were working on. It was something else and it didn’t work. If there was some way to store more complex files in the system, or if there was a back-end structure where you could store files, that would be ideal. We use Box to store recordings, for example, of sessions and stuff. We’d like to store it in this solution. We already integrate Smartsheet into Teams for updates and stuff. That works well.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
12%
Computer Software Company
11%
Healthcare Company
8%
Educational Organization
41%
Manufacturing Company
7%
Healthcare Company
6%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Planview PPM Pro?
The product's deployment is straightforward.
What is your experience regarding pricing and costs for Planview PPM Pro?
Licensing costs are competitive enough. The price is reasonable given that the solution is geared towards large companies.
What needs improvement with Planview PPM Pro?
The product feels like a toy. The tool needs to improve its roadmap. It needs to improve things on a project management level which includes communication as well.
Has anyone moved from Microsoft Project to Smartsheet? How has your experience been with Smartsheet?
Hi @Eire Zimmermann, I helped an organization evaluate both MS-Project and Smartsheet when they were conducting their PM tool RFP. The short of it is this, MS Project is not caught up with the mo...
What do you like most about Smartsheet?
The tool creates shareable dashboards. These dashboards allow us to display project deliverables' status, their position in the queue, expected delivery timelines, and more. The best part is that t...
What is your experience regarding pricing and costs for Smartsheet?
The pricing is great and reasonable enough that I maintained my copy and bought it for my team independently.
 

Also Known As

Innotas
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Overview

 

Sample Customers

The Weather Channel, corcs, Crayola, Scan Health Plan, Vermont, Bank of the West, North West Company, University of Southern Mississippi, Jeffries, Purdue University, Chesterfield County Virginia, City of Memphis
Sony Music, ESPN, Hilton, Unisource, Colliers, Extreme Networks, Groupon, Netflix
Find out what your peers are saying about Planview PPM Pro vs. Smartsheet and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.