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PractiTest vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

PractiTest
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
7
Ranking in other categories
Application Lifecycle Management (ALM) Suites (21st), Test Management Tools (18th)
SmartBear TestComplete
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Functional Testing Tools (9th), Regression Testing Tools (5th), Test Automation Tools (6th)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. PractiTest is designed for Application Lifecycle Management (ALM) Suites and holds a mindshare of 0.4%, up 0.2% compared to last year.
SmartBear TestComplete, on the other hand, focuses on Test Automation Tools, holds 5.9% mindshare, down 7.4% since last year.
Application Lifecycle Management (ALM) Suites
Test Automation Tools
 

Featured Reviews

DC
Flexible and intuitive with easy reporting, and good support that is instantly available through chat
It doesn't allow you to connect to multiple different bug tracking tools at the same time. This is not an issue if you only have one bug tracker but we can potentially use different tools for different projects. As an example, if you connect PractiTest to Jira for one project, that's the one you have to use for all projects. We had a requirement to connect with Jira for one project, and a different tool for another, project but it was unable to accommodate that unfortunately. I would therefore like to see it easier to integrate with bug tracking tools at project level which would give each project the opportunity to use a different bug tracker if required.
Prakhar Goel - PeerSpot reviewer
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the way the libraries are structured so that they were not folder driven."
"It's cross platform automation capabilities specially ranging across web, UNIX (via putty), and other systems."
"This company offers end-to-end capabilities for test suite creation and execution. One feature that I particularly appreciate is the tagging system. Tags are highly valuable, as they allow you to assign tags to your test cases. When there's an impact in a specific area, you can search for and run all test cases associated with that tag. I find this functionality very useful."
"The product's initial setup phase was easy."
"Recording and playback of tests were easier with SmartBear TestComplete...It is a scalable solution."
"You can record your actions and play them back later."
"The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them. The are other features that SmartBear TestComplete has but the competition widely has them as well."
"The solution is mainly stable."
"I like the cross browser compatibility. It saves a lot of time re-writing scripts to accommodate different browsers."
 

Cons

"It doesn't allow you to connect to multiple different tracking tools."
"There could be API interfaces with this tool."
"The solution’s customer support should be improved."
"Headless testing would be a big improvement."
"At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced Optical Character Recognition (OCR) capability. This introduction has reduced the challenges to some extent, as we can now utilize OCR if the normal method doesn't work. Nevertheless, there is still significant potential for improvement in TestComplete's ability to identify various object elements. I don't have any specific concerns to mention. I have observed significant improvements in TestComplete over the past few years, especially in its support for highly dynamic object elements used in products like Salesforce Dynamics 365. In earlier versions, there were numerous challenges, but the current version is far superior to its predecessors."
"The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS."
"This solution could be improved by making it easier to visualize where there is a failure without having to look at it in detail."
"In SmartBear TestComplete the integration with Jenkins could be easier. Additionally, some of the controls could have better customization options. For example, if a grid is used and it contains multiple controls within it, it can be a checkbox, radio button, or any kind of control, the way the Object Spy is operating currently there is a lot of room for improvement."
"TestComplete gives support to do requests to a SOAP web service but has no support to do HTTP requests on Restful services."
 

Pricing and Cost Advice

"Pricing is probably in the middle, it's not the cheapest but it's not the most expensive."
"Our ROI is about $10,000 a year."
"The pricing is a little above average — it could be lower."
"The option we chose was around $2,000 USD."
"This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
"Overall, for us, the cost of the TestComplete platform and the three extra modules is around $8,000."
"The product is becoming more and more expensive."
"TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
"The solution is around $1500. Some are perpetual licenses, and some get a yearly report card."
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Top Industries

By visitors reading reviews
Computer Software Company
21%
Financial Services Firm
19%
Healthcare Company
8%
Retailer
6%
Computer Software Company
20%
Manufacturing Company
14%
Financial Services Firm
12%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I don't know much about the pricing, however, I think it's cheaper.
What needs improvement with SmartBear TestComplete?
The recording function, when using Python, could be improved, as it does not work well in recording testing.
 

Overview

 

Sample Customers

Canonical, SAS, Amobee, Play Buzz, Abbott, Aternity, Zerto, Freeman
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about Atlassian, Microsoft, Nutanix and others in Application Lifecycle Management (ALM) Suites. Updated: March 2025.
844,944 professionals have used our research since 2012.