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Prisma Cloud by Palo Alto Networks vs Zscaler Zero Trust Exchange Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
SentinelOne Singularity Cloud improves efficiency and reduces costs, enhancing productivity with better vulnerability management and seamless integration.
Sentiment score
7.0
Prisma Cloud enhances security, saves time, improves compliance, and reduces costs, although exact financial benefits are hard to quantify.
Sentiment score
7.1
Zscaler Zero Trust Exchange Platform provides cost-effective security, enhancing visibility and stability, and outperforms previous setups like Fortinet.
The detailed information PingSafe gives about how to fix vulnerabilities reduces the time spent on remediation by about 70 to 80 percent.
Security and Compliance Manager at Bidgely
After implementing SentinelOne, it takes about five to seven minutes.
Cloud engineer at a construction company with 5,001-10,000 employees
Our ability to get in and review our vulnerability stance, whether daily, monthly, weekly, or whatever it might be, has drastically improved over our prior provider.
IT Support Specialist at a non-tech company with 201-500 employees
It eliminates the need for additional hardware, making it a financially and technically sound investment.
Partner at Quasys
Reputation and data security are the two most important things to a financial institution.
Works at a comms service provider with 1-10 employees
We may have prevented a security breach with remediation of the findings.
Security Solutions Architect - Cloud Security Consultant at a consultancy with 10,001+ employees
When I see that I am trying to cut costs, for example, even when replacing Prisma, we have managed to save about over half a million dollars a year.
Cybersecurity Senior Program Manager at Dayforce
We don't have to purchase many components such as load balancers and proxy servers that were necessary in traditional setups.
Lead Engineer at FIS Global
 

Customer Service

Sentiment score
7.7
SentinelOne Singularity Cloud Security's support is praised for quick, efficient service, though some desire better technical expertise and speed.
Sentiment score
7.0
Prisma Cloud's customer service is praised for expertise but criticized for inconsistent response times and regional support variations.
Sentiment score
4.8
Zscaler Zero Trust Exchange Platform support is reliable with regional availability, receiving ratings 8-9, despite occasional delays.
When we send an email, they respond quickly and proactively provide solutions.
Security and Compliance Manager at Bidgely
They took direct responsibility for the system and could solve queries quickly.
Senior DevOps Engineer at a tech services company with 501-1,000 employees
Having a reliable team ready and willing to assist with any issues is essential.
Director, DevOps at Relay Network
They can respond with technical documentation or pass on the case to the next level because it requires the development of a new feature or changing a feature due to a bug.
Technical Lead at a consultancy with 11-50 employees
Anywhere we raise a tech case, they revert back within an hour.
Cloud Security Engineer at a tech vendor with 201-500 employees
I would rate them a nine out of ten because whenever there are issues, they are able to resolve them within the timelines and SLAs.
Senior IT infrastructure consultant at a tech services company with 51-200 employees
Sometimes, support takes time since the solution has some bugs that need fixing.
architect at Tata Consultancy
They have provided the numbers and contact supports, and it is almost immediate.
Cybersecurity Senior Program Manager at Dayforce
 

Scalability Issues

Sentiment score
8.1
SentinelOne Singularity Cloud Security offers scalable, efficient integration and deployment, with auto-scaling and high performance across diverse environments.
Sentiment score
7.6
Prisma Cloud offers scalable solutions, efficiently managing deployments, despite occasional operational complexities and licensing influences on scalability perception.
Sentiment score
7.7
Zscaler Zero Trust Exchange offers scalable cloud integration, supports remote work, and maintains performance, despite occasional migration complexity.
I would rate it a 10 out of 10 for scalability.
IT Engineer at a venture capital & private equity firm with 1,001-5,000 employees
Scalability is no longer a concern because Cloud Native Security is a fully cloud-based resource.
CISO at a computer software company with 201-500 employees
I would rate the scalability of PingSafe 10 out of 10.
Sr DevOps Engineer at a media company with 51-200 employees
Scalability-wise, I rate the solution a nine out of ten.
Technology Specialist - Cloud Security at a tech services company with 11-50 employees
We haven't had any issues scaling the solution.
Senior Cloud Security Engineer at impelsys
There aren't any limits to Prisma Cloud's scalability.
Senior Security Consultant at helpag
The only limitation I was mentioning is that it was unable to identify the sources of vulnerability, which they are going to embed by the mid of this year.
Cybersecurity Senior Program Manager at Dayforce
 

Stability Issues

Sentiment score
8.2
SentinelOne Singularity Cloud Security is highly reliable, with minimal issues, scoring 8-10 out of 10 for stability.
Sentiment score
8.0
Prisma Cloud is praised for high stability, though minor disruptions and data retrieval challenges occur in complex environments.
Sentiment score
7.8
Zscaler Zero Trust Exchange is stable, reliable, with swift support, despite rare latency issues, averaging high user ratings.
SentinelOne Singularity Cloud is incredibly reliable.
Security Analyst at Intersistemi Italia s.p.a.
We contacted Cloud Native Security, and they addressed it in a day.
DevSecOps Engineer at a tech company with 1,001-5,000 employees
The only downtime we had was when switching from V1 to V2 but it was smooth.
Cloud Security Specialist at a insurance company with 10,001+ employees
I would rate it a ten out of ten for stability.
Cloud Security Engineer (Team lead) at a tech services company with 201-500 employees
Most of the time, when the client requires data, it is not available.
Technology Specialist - Cloud Security at a tech services company with 11-50 employees
The cloud environment is dynamic, so the tool must be dynamic.
Cloud Security Delivery Associate Manager at Accenture
Zscaler Zero Trust Exchange Platform is very stable.
Cybersecurity Senior Program Manager at Dayforce
 

Room For Improvement

Users seek improvements in cost, search, integrations, navigation, alerts, and support in SentinelOne Singularity Cloud Security.
Prisma Cloud requires enhanced documentation, user interface, automation, integration features, pricing, support, updates, and improved access and monitoring.
Zscaler Zero Trust Exchange struggles with performance, interface intuitiveness, scalability, and integration, while facing high costs and support criticism.
If they can merge Kubernetes Security with other modules related to Kubernetes, that would help us to get more modules in the current subscription.
IT Engineer at a venture capital & private equity firm with 1,001-5,000 employees
As organizations move to the cloud, a cloud posture management tool that offers complete cloud visibility becomes crucial for maintaining compliance.
CISO at a computer software company with 201-500 employees
I would also like to see Cloud Native Security offer APIs that allow us to directly build dashboards within the platform.
Senior Cybersecurity Engineer at a computer software company with 11-50 employees
Prisma Cloud is an excellent tool.
Technical Engineer at a tech services company with 1,001-5,000 employees
We could have deployed the runtime monitoring with Prisma Cloud by Palo Alto Networks, but within our organization at our company, it was very difficult to find who would be the owner for the alerts.
Cyber Security Architect at a comms service provider with 10,001+ employees
Even though documentation was available, it took a while for a new person to understand what integration meant, what will be achieved after the integration, or how the integration needed to be done on the Azure or AWS side.
Technical Architect at a tech services company with 1,001-5,000 employees
Zscaler Zero Trust Exchange Platform probably needs to be more efficient because scanning takes a lot of time.
Cybersecurity Senior Program Manager at Dayforce
They might be able to identify if something is missing with Zscaler.
architect at Tata Consultancy
 

Setup Cost

SentinelOne Singularity offers competitively priced, flexible cloud security with modular pricing, appreciated for straightforward budgeting and partner discounts.
Prisma Cloud offers comprehensive features and robust security but presents challenges with its complex and potentially expensive licensing model.
Enterprise users find Zscaler pricing varies widely; flexibility contrasts high costs for licenses, features, and large deployments.
With very little negotiation involved, we just let them know what we could pay and they were willing to meet us at slightly above what we paid with Sophos, which was still very fair for what we were looking at.
IT Support Specialist at a non-tech company with 201-500 employees
There are some tools that are double the cost of Cloud Native Security.
IT Engineer at a venture capital & private equity firm with 1,001-5,000 employees
I recall Cloud Native Security charging a slightly higher premium previously.
Senior Cybersecurity Engineer at a computer software company with 11-50 employees
The cost was not on the higher side.
Technical Architect at a tech services company with 1,001-5,000 employees
If you are using a single tool like Prisma Cloud, with a single license, you can monitor all environments, such as Google Cloud, Azure, AWS, and Oracle Cloud.
Cloud Security Delivery Associate Manager at Accenture
It is an expensive tool.
CTO at Cyberlinx
Zscaler Zero Trust Exchange Platform is much, much cheaper when comparing price.
Cybersecurity Senior Program Manager at Dayforce
 

Valuable Features

SentinelOne Singularity Cloud is praised for its user-friendly interface, real-time threat detection, and seamless integration with various tools.
Prisma Cloud enhances multi-cloud security with automated forensics, compliance monitoring, and integration in CI/CD pipelines for threat prevention.
Zscaler Zero Trust Exchange offers seamless connectivity, advanced security features, and easy integration, enhancing enterprise operations and data protection.
The infrastructure-as-code feature is helpful for discovering open ports in some of the modules.
DevSecOps Engineer at a tech company with 1,001-5,000 employees
This tool has been helpful for us. It allows us to search for vulnerabilities and provides evidence directly on the screen.
Cloud Security Specialist at a insurance company with 10,001+ employees
Cloud Native Security's cloud SIEM feature has been essential in preventing our most critical security incidents.
Senior Cybersecurity Engineer at a computer software company with 11-50 employees
It provides a single pane of glass.
enterprise architect at a tech services company with 1-10 employees
If I want to check how many of my S3s have encryption, I can write a Lambda function in Prisma Cloud and get that report.
Senior IT infrastructure consultant at a tech services company with 51-200 employees
Overall, the most valuable features for us in Prisma Cloud are those that provide visibility, ensure compliance with regulations, and help us align our on-premises servers and cloud environments with mandated security standards.
Architect at a tech vendor with 10,001+ employees
The solution is cloud-based with the latest inspection engines, which I find to be amazing.
architect at Tata Consultancy
We have excellent account management, smooth marketplace engagement, and processing in how my team or organization uses Zscaler Zero Trust Exchange Platform.
Manager, Software Development at a outsourcing company with 201-500 employees
Since we started using Zscaler Zero Trust Exchange Platform, it has auto-configuration, and wherever we have deployed the auto-configuration, we have not encountered any problem.
Cybersecurity Senior Program Manager at Dayforce
 

Categories and Ranking

SentinelOne Singularity Clo...
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Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
118
Ranking in other categories
Vulnerability Management (4th), Cloud and Data Center Security (3rd), Container Security (3rd), Cloud Workload Protection Platforms (CWPP) (4th), Cloud Security Posture Management (CSPM) (3rd), Cloud-Native Application Protection Platforms (CNAPP) (3rd), Compliance Management (2nd), AI Software Development (1st), AI Observability (2nd)
Prisma Cloud by Palo Alto N...
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
113
Ranking in other categories
Web Application Firewall (WAF) (9th), Container Security (2nd), Cloud Security Posture Management (CSPM) (2nd), Cloud-Native Application Protection Platforms (CNAPP) (2nd), Data Security Posture Management (DSPM) (2nd)
Zscaler Zero Trust Exchange...
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
66
Ranking in other categories
Data Loss Prevention (DLP) (6th), Cloud Access Security Brokers (CASB) (9th), Application Control (6th), ZTNA as a Service (1st), Secure Access Service Edge (SASE) (4th), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

Cloud-Native Application Protection Platforms (CNAPP) Market Share Distribution
ProductMarket Share (%)
Prisma Cloud by Palo Alto Networks12.9%
Wiz18.4%
Microsoft Defender for Cloud9.3%
Other59.400000000000006%
Cloud-Native Application Protection Platforms (CNAPP)
Secure Access Service Edge (SASE) Market Share Distribution
ProductMarket Share (%)
Zscaler Zero Trust Exchange Platform9.7%
Prisma Access by Palo Alto Networks12.3%
Cato SASE Cloud Platform10.2%
Other67.8%
Secure Access Service Edge (SASE)
 

Featured Reviews

SC
Information Security Engineer at DataVigilant Infotech
Enables us to prioritize and effectively address critical security issues
Evidence-based reporting helps us to prioritize and solve critical security issues. The new visualization feature demonstrates how an attacker can enter the system, highlighting the potential path that can be exploited and outlining all the steps the attacker could take. With that visibility, we can ensure the perimeter is strong and attackers cannot enter, thus reducing the risk. It has helped us prioritize issues. The visibility into how an attack could happen is valuable. For example, it highlights the system vulnerability and outlines where an attack could propagate. The visualization helps me to prioritize remediation, and if I don't know where to start, I can check to see the score that enables me to prioritize issues. I am using infrastructure-as-code scanning, and it's one of the useful features. In pre-production, it identifies embedded secrets and misconfigurations, including issues with Kubernetes or some privileged containers. This feature allows us to pass the audit and secure IaC code so that it isn't easily exploitable by attackers. We can more proactively work to identify and resolve vulnerabilities by using the dashboard and the alerting system that SentinelOne provides. It helps us with audits and compliance. We can show the compliance in percentage. We can confidently say that our company or infrastructure is very secure. It has improved our security posture by 30% to 35%. It has reduced our false positives by 30%. It has helped teams collaborate better. The security team manages SentinelOne Singularity Cloud Security, and when it flags vulnerabilities, they are forwarded to DevOps for remediation. Previously, we needed to identify and report the issues, but there would be lapses in communication. Now, there is a centralized dashboard that anyone can look at and see the open issues and work on them.
reviewer2776578 - PeerSpot reviewer
Cyber Security Architect at a comms service provider with 10,001+ employees
Image scanning has supported consistent security practices during cloud deployment
On a scale of ten, we would say people are happy with Prisma Cloud by Palo Alto Networks for the part we use. People are okay with it. We probably would give an eight. We don't give ten because if we don't use the other parts of Prisma Cloud by Palo Alto Networks, it's because it was difficult to implement from an operational point of view. We could have deployed the runtime monitoring with Prisma Cloud by Palo Alto Networks, but within our organization at our company, it was very difficult to find who would be the owner for the alerts. People have other tools and in the end, we don't use the full capabilities of a product that we pay for. It's partially related to the difficulty to integrate Prisma Cloud by Palo Alto Networks runtime in our company's support process. We don't use the real-time monitoring part of Prisma Cloud by Palo Alto Networks. We don't know about the automated remediation feature of Prisma Cloud by Palo Alto Networks.
Zaheer_Khan - PeerSpot reviewer
Cybersecurity Senior Program Manager at Dayforce
Secure access has improved remote work and has reduced vulnerabilities across our workforce
Zscaler Zero Trust Exchange Platform probably needs to be more efficient because scanning takes a lot of time. Some vulnerabilities create issues, and when we wanted to identify the source of the vulnerabilities, specifically focusing on mobile ID and related areas, it was unable to provide assistance. However, according to discussions with Zscaler Zero Trust Exchange Platform, they said that by the end of mid-2026, they are exploring these features, and probably those features can be incorporated or embedded into this particular system. That is the only major negative point.In terms of responses, Zscaler Zero Trust Exchange Platform is good. In terms of controlling vulnerability, it is good. The only cons I have noticed is that it is a bit slower, and sometimes it is unable to identify the source. These are the key areas for improvement.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
12%
Manufacturing Company
10%
Government
6%
Financial Services Firm
15%
Computer Software Company
10%
Manufacturing Company
9%
Insurance Company
6%
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
10%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise22
Large Enterprise54
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise22
Large Enterprise56
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise12
Large Enterprise42
 

Questions from the Community

What do you like most about PingSafe?
The dashboard gives me an overview of all the things happening in the product, making it one of the tool's best featu...
What is your experience regarding pricing and costs for PingSafe?
Regarding the pricing for SentinelOne Singularity Cloud Security, I do not think it is something I can compare.
What needs improvement with PingSafe?
Regarding the downsides of cloud security, I do not have much negative to discuss about cloud security, because it is...
What is your primary use case for Prisma Cloud by Palo Alto Networks?
Prisma Cloud helps support DevSecOps methodologies, making those responsibilities easier to manage.
What Cloud-Native Application Protection Platform do you recommend?
We like Prisma Cloud by Palo Alto Networks, since it offers us incredible visibility into our entire cloud system. We...
What do you think of Aqua Security vs Prisma Cloud?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valu...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What needs improvement with Zscaler SASE?
The solution needs to improve a lot of aspects.
 

Also Known As

PingSafe
Prisma Public Cloud, RedLock Cloud 360, RedLock, Twistlock, Aporeto
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

Information Not Available
Amgen, Genpact, Western Asset, Zipongo, Proofpoint, NerdWallet, Axfood, 21st Century Fox, Veeva Systems, Reinsurance Group of America
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about Prisma Cloud by Palo Alto Networks vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: July 2025.
881,757 professionals have used our research since 2012.