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Prometheus-AI Platform vs SolarWinds Server and Application Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Prometheus-AI Platform
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Data Scrubbing Software (3rd), ERP (10th), Enterprise Asset Management (EAM) (2nd)
SolarWinds Server and Appli...
Average Rating
8.0
Reviews Sentiment
4.5
Number of Reviews
44
Ranking in other categories
Application Performance Monitoring (APM) and Observability (22nd), Server Monitoring (8th), Active Directory Management (9th)
 

Mindshare comparison

Prometheus-AI Platform and SolarWinds Server and Application Monitor aren’t in the same category and serve different purposes. Prometheus-AI Platform is designed for Enterprise Asset Management (EAM) and holds a mindshare of 1.7%.
SolarWinds Server and Application Monitor, on the other hand, focuses on Server Monitoring, holds 3.2% mindshare, up 2.7% since last year.
Enterprise Asset Management (EAM) Market Share Distribution
ProductMarket Share (%)
Prometheus-AI Platform1.7%
IBM Maximo15.4%
Oracle Enterprise Asset Management8.5%
Other74.4%
Enterprise Asset Management (EAM)
Server Monitoring Market Share Distribution
ProductMarket Share (%)
SolarWinds Server and Application Monitor3.2%
Zabbix15.2%
Checkmk7.3%
Other74.3%
Server Monitoring
 

Featured Reviews

MuhammadAzhar Khan - PeerSpot reviewer
Senior DevOps Engineer at Alibaba Group
Free to use and provides valuable monitoring capabilities
Prometheus is a scalable and flexible tool that I can deploy on any cloud platform. It is free to use and provides valuable monitoring capabilities. It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus. The ability to deploy on any cloud platform or environment, including Kubernetes, is a major advantage.
NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Monitoring over a thousand systems has improved decision making and operational visibility
From an advantage perspective, SolarWinds Server and Application Monitor is comparatively cheaper from a commercial point of view. It is easy to install and configure, very user-friendly, and quick to get up and running, allowing you to see the early value adds in your organization. It is compatible with most technologies for monitoring with very few chances of incompatibility. Configuration also allows us to monitor all the technical parameters we are looking for, making it a very good experience for us. The alerting feature in SolarWinds Server and Application Monitor is a main advantage, as it alerts based on threshold breaches and can raise tickets to the ticketing system, send SMS, and email notifications, allowing engineers to work on those tickets to resolve issues and avoid further impact. The visibility into server health is a beneficial feature that I am utilizing. We widely use various application performance metrics in SolarWinds Server and Application Monitor such as database monitoring and server monitoring, which are quite good enough for any monitoring solution. We utilize the customizable dashboards in SolarWinds Server and Application Monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The good thing is it integrates well with the Grafana dashboard. It comes with a UI where you see everything as a graph."
"The best thing about Prometheus is its integration."
"It is a stable solution...Based on the feedback I have received from my colleagues in our company's IT department, the setup phase of the solution is relatively easy."
"The resilience of the solution's metric collection is very nice."
"Prometheus provides a flexible and adjustable querying and describing time, allowing for more responsive monitoring."
"The most valuable features of Prometheus are the many functions available. The functions are helpful for understanding the behavior of applications and infrastructure."
"Prometheus is an open-source product that helps mold and improve it per our requirements. It is a lightweight solution that gives you many different metrics you can use in your application. The product offers complete granularity of your infrastructure. It integrates seamlessly with other tools like Grafana, which offers dashboard visibility. Prometheus is an extensively used product. I haven't seen any organization that is not using it."
"The sky is the limit because the solution is a flexible open box that can be used vastly to do anything you need to monitor applications."
"AppInsight. Provides a simple way to get very in-depth monitoring configured for our most popular applications. Exchange, SQL, and SharePoint."
"The component and cable monitoring are good. SolarWinds is more intuitive and user-friendly than AppDynamics. The AppDynamics console is more complex because it's a more feature-rich solution, so it's not easy for somebody to pick it up."
"The most valuable feature of SolarWinds Server and Application Monitor is its powerful monitoring capabilities."
"It is easy to install and configure, very user-friendly, and quick to get up and running, allowing you to see the early value adds in your organization."
"The initial setup was relatively easy, and we didn't have to install anything. All we had to do was put on the devices we wanted to monitor."
"Features like monitoring and infrastructure dependency mapping are valuable to us."
"The solution can be deployed quickly."
"We use the solution as a central monitoring tool. We use it to monitor every transaction that has a relation to the organization’s infrastructure."
 

Cons

"One potential area for improvement would be fixing the occasional glitches and bugs."
"Prometheus can definitely improve its visualization. For example, the matrices represented in Prometheus do not have a very good visualization on their dashboard."
"The DSL could be improved."
"There is a need for a more comprehensive overview of exporters, especially when dealing with many of them."
"The setup could be made easier for new users because it requires a bit of advance knowledge or experience."
"The query language in Prometheus is an area of concern where improvements are required."
"The interface is not particularly user-friendly and that could be improved."
"If you want to collect details of metrics, you should be able to write a query for it directly. I want the product to offer better queries for the metrics."
"Support for the IBM Mainframe is needed."
"The current script monitoring feature has limitations, especially when dealing with custom scripts."
"The templates could use improvement. Currently, they are quite complex. They should have drag-and-drop functionality instead. It would make it easier to use."
"It lacks a user experience for measuring things like the end-to-end time for which a user waits for a specific response in the system. In the application layer, it has some very basic stuff. You have to build your own with manuscripts and things like that."
"It needs time-based functions for monitoring. Some things need to be polled on a specific schedule or only during a specific window."
"The product does not explain why a problem occurred."
"I believe that some of the trends, environmental maps, and items like those found in Orion would be very beneficial."
"One area that could benefit from improvement is its performance"
 

Pricing and Cost Advice

"We have the open-source version, so we don't pay for it."
"Prometheus is an open-source solution."
"This is an open-source solution."
"The product is free."
"The price of Prometheus is good, it is affordable because it is open source and there is no cost to it. You put it on your own server and the costs incurred completely depend on how you set it up."
"My company uses the open-source version of the product."
"The solution is open source."
"The solution is not expensive."
"I would advise potential buyers to wait until the end of the quarter, end of year, or other time to place orders. There are actually great deals to be had at those times if your budget cycle can match up."
"The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each."
"Pricing is inexpensive, starting at 2440 euros. For that, you get the ability to monitor a couple of nodes and one year of maintenance and support."
"Price can always be lower. It is neither on the expensive side nor on the cheap side. We have worked with them for a lot of years, so we get a discount due to the size of the installation."
"Its licensing is on a yearly basis. It is just the standard price, but it can vary depending on the current rate of the dollar."
"SAM is not per server so the pricing model can be deceiving. If you have an enterprise environment, you will quickly exceed your licensing quickly. You should know this before going in."
"The price is too high."
"I have always said SolarWinds is very “proud” of their products, meaning they are expensive. I cannot afford to purchase all the licenses I need for all the SolarWinds products."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
12%
Manufacturing Company
7%
Government
6%
Educational Organization
12%
Government
9%
Financial Services Firm
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise8
Large Enterprise13
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise8
Large Enterprise21
 

Questions from the Community

What do you like most about Prometheus?
The most valuable feature of Prometheus is its ability to collect metrics.
What is your experience regarding pricing and costs for Prometheus?
Prometheus is cost-effective for me as it is free. Using cloud-native alternatives like Amazon Prometheus would incur charges.
What is your primary use case for Prometheus?
I use Prometheus for monitoring purposes in IT infrastructure. It is particularly useful for environments using Kubernetes, as it monitors ports, containers, instances, and applications effectively.
What needs improvement with SolarWinds Server and Application Monitor?
There is definitely room for improvement besides simplifying its setup. As a non-technical person, I believe the dashboards could be improved. Everything we use appears on video walls, and we need ...
 

Also Known As

Utopia Data Quality
SolarWinds SAM
 

Overview

 

Sample Customers

Harley-Davidson Motor Company, Roche Diagnostics Corporation, Harman International Industries Inc., Hilmar Cheese Company, International Rectifier Corporation, Electrolux USA, GE Fanuc Intelligent Platforms, Rio Tinto Limited, Pertamina Pusat, Petrofac International Ltd, Cintas Corporation, Diyar United Company, Nortel Networks, Verizon
Andr. L. Riis AS, NetSuite
Find out what your peers are saying about Prometheus-AI Platform vs. SolarWinds Server and Application Monitor and other solutions. Updated: September 2025.
883,011 professionals have used our research since 2012.