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Prometheus-AI Platform vs SolarWinds Server and Application Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Prometheus-AI Platform
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Data Scrubbing Software (3rd), ERP (10th), Enterprise Asset Management (EAM) (2nd)
SolarWinds Server and Appli...
Average Rating
8.0
Reviews Sentiment
4.5
Number of Reviews
44
Ranking in other categories
Application Performance Monitoring (APM) and Observability (22nd), Server Monitoring (8th), Active Directory Management (9th)
 

Mindshare comparison

Prometheus-AI Platform and SolarWinds Server and Application Monitor aren’t in the same category and serve different purposes. Prometheus-AI Platform is designed for Enterprise Asset Management (EAM) and holds a mindshare of 1.7%.
SolarWinds Server and Application Monitor, on the other hand, focuses on Server Monitoring, holds 3.2% mindshare, up 2.7% since last year.
Enterprise Asset Management (EAM) Market Share Distribution
ProductMarket Share (%)
Prometheus-AI Platform1.7%
IBM Maximo15.4%
Oracle Enterprise Asset Management8.5%
Other74.4%
Enterprise Asset Management (EAM)
Server Monitoring Market Share Distribution
ProductMarket Share (%)
SolarWinds Server and Application Monitor3.2%
Zabbix15.2%
Checkmk7.3%
Other74.3%
Server Monitoring
 

Featured Reviews

MuhammadAzhar Khan - PeerSpot reviewer
Senior DevOps Engineer at Alibaba Group
Free to use and provides valuable monitoring capabilities
Prometheus is a scalable and flexible tool that I can deploy on any cloud platform. It is free to use and provides valuable monitoring capabilities. It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus. The ability to deploy on any cloud platform or environment, including Kubernetes, is a major advantage.
NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Monitoring over a thousand systems has improved decision making and operational visibility
From an advantage perspective, SolarWinds Server and Application Monitor is comparatively cheaper from a commercial point of view. It is easy to install and configure, very user-friendly, and quick to get up and running, allowing you to see the early value adds in your organization. It is compatible with most technologies for monitoring with very few chances of incompatibility. Configuration also allows us to monitor all the technical parameters we are looking for, making it a very good experience for us. The alerting feature in SolarWinds Server and Application Monitor is a main advantage, as it alerts based on threshold breaches and can raise tickets to the ticketing system, send SMS, and email notifications, allowing engineers to work on those tickets to resolve issues and avoid further impact. The visibility into server health is a beneficial feature that I am utilizing. We widely use various application performance metrics in SolarWinds Server and Application Monitor such as database monitoring and server monitoring, which are quite good enough for any monitoring solution. We utilize the customizable dashboards in SolarWinds Server and Application Monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product has an easy-to-understand interface."
"The solution can be deployed in thirty minutes."
"It is a stable solution...Based on the feedback I have received from my colleagues in our company's IT department, the setup phase of the solution is relatively easy."
"The most valuable features of Prometheus are the many functions available. The functions are helpful for understanding the behavior of applications and infrastructure."
"The product is easy to maintain."
"The most valuable features of Prometheus for metrics collection and monitoring are its stability, robustness, and rich set of features."
"The solution is useful to collect huge metrics."
"The scalability of Prometheus is very good."
"The application dependency feature identifies issues between applications and servers or within the network where the application is hosted. It highlights related problems, whether related to packet processing or other issues, enabling the creation of alerts and reports accordingly."
"The more valuable feature of this solution is the Exchange feature."
"This product can monitor application environments no matter where they reside and provides capabilities for deep insight into infrastructure."
"Hardware health: It allows for proactive monitoring of the hardware health and is a game changer."
"Features like monitoring and infrastructure dependency mapping are valuable to us."
"Management Console - Managing service to each server enrolled in the Solarwinds is much easier. Using a web base console, you can control your service much convenient way. There is no need to login remotely. It save a lot of time and effort."
"SSL Certificate Monitoring and Expiry Alerting"
"Solarwinds has an open database that allows you to do serious integrations. It doesn't matter which service desk you have, you can implement and integrate it with SolarWinds."
 

Cons

"When it comes to deployment, if you have no experience with something like a CI/CD pipeline, it might be a challenge."
"The initial setup of Prometheus is complex and rated one out of five in ease of setup."
"The query language in Prometheus is an area of concern where improvements are required."
"Setting up the rules in Prometheus can be confusing, making it an area where improvements are required."
"The alert functionality is kind of lackluster."
"The solution has shortcomings regarding security monitoring-oriented features to support custom use cases, like out-of-the-box test scenarios and threat-related use cases of its users."
"The setup process could be more straightforward."
"Improvements could be made to the user interface."
"Support for the IBM Mainframe is needed."
"Downside of the tools is the web console are hung or crash. It need to improve the performance."
"It lacks a user experience for measuring things like the end-to-end time for which a user waits for a specific response in the system. In the application layer, it has some very basic stuff. You have to build your own with manuscripts and things like that."
"From an integration point of view, if you want to have a manager of manager kind of layer, that is currently lacking in SolarWinds Server and Application Monitor."
"The templates could use improvement. Currently, they are quite complex. They should have drag-and-drop functionality instead. It would make it easier to use."
"I believe that some of the trends, environmental maps, and items like those found in Orion would be very beneficial."
"The tool’s report feature created issues for us. We needed to gain skills to use that feature. The tool’s customization is not easy since you have to reconfigure the whole system."
"The current script monitoring feature has limitations, especially when dealing with custom scripts."
 

Pricing and Cost Advice

"Prometheus is an open-source tool."
"The solution is open source."
"My company uses the open-source version of the product."
"The solution is not expensive."
"Prometheus is available as an open-source product."
"We have the open-source version, so we don't pay for it."
"The solution is free of cost."
"The product is free."
"Pricing is inexpensive, starting at 2440 euros. For that, you get the ability to monitor a couple of nodes and one year of maintenance and support."
"When planning for the number of licenses to purchase, make sure you understand all of the elements within an application required to really understand performance well. In our case, we quickly came to the conclusion that an unlimited license for SAM was the way to go."
"Understanding the counts of objects to monitor will determine the licensing need. In terms of pricing, it’s not cheap but it’s not expensive as larger vendors whose products don’t have all the features or integrations."
"We pay around $ 2,000 to $ 5,000 yearly for the solution."
"The price is too high."
"The solution's price is reasonable. Though it's on the higher side, the tool is worth the money."
"I have always said SolarWinds is very “proud” of their products, meaning they are expensive. I cannot afford to purchase all the licenses I need for all the SolarWinds products."
"The solution is overpriced in terms of application management."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
12%
Manufacturing Company
7%
Government
6%
Educational Organization
12%
Government
9%
Financial Services Firm
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise8
Large Enterprise13
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise8
Large Enterprise21
 

Questions from the Community

What do you like most about Prometheus?
The most valuable feature of Prometheus is its ability to collect metrics.
What is your experience regarding pricing and costs for Prometheus?
Prometheus is cost-effective for me as it is free. Using cloud-native alternatives like Amazon Prometheus would incur charges.
What is your primary use case for Prometheus?
I use Prometheus for monitoring purposes in IT infrastructure. It is particularly useful for environments using Kubernetes, as it monitors ports, containers, instances, and applications effectively.
What needs improvement with SolarWinds Server and Application Monitor?
There is definitely room for improvement besides simplifying its setup. As a non-technical person, I believe the dashboards could be improved. Everything we use appears on video walls, and we need ...
 

Also Known As

Utopia Data Quality
SolarWinds SAM
 

Overview

 

Sample Customers

Harley-Davidson Motor Company, Roche Diagnostics Corporation, Harman International Industries Inc., Hilmar Cheese Company, International Rectifier Corporation, Electrolux USA, GE Fanuc Intelligent Platforms, Rio Tinto Limited, Pertamina Pusat, Petrofac International Ltd, Cintas Corporation, Diyar United Company, Nortel Networks, Verizon
Andr. L. Riis AS, NetSuite
Find out what your peers are saying about Prometheus-AI Platform vs. SolarWinds Server and Application Monitor and other solutions. Updated: September 2025.
882,961 professionals have used our research since 2012.