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Prometheus-AI Platform vs SolarWinds Server and Application Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Prometheus-AI Platform
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Data Scrubbing Software (3rd), ERP (10th), Enterprise Asset Management (EAM) (2nd)
SolarWinds Server and Appli...
Average Rating
8.0
Reviews Sentiment
4.5
Number of Reviews
44
Ranking in other categories
Application Performance Monitoring (APM) and Observability (20th), Server Monitoring (9th), Active Directory Management (8th)
 

Mindshare comparison

Prometheus-AI Platform and SolarWinds Server and Application Monitor aren’t in the same category and serve different purposes. Prometheus-AI Platform is designed for Enterprise Asset Management (EAM) and holds a mindshare of 1.8%.
SolarWinds Server and Application Monitor, on the other hand, focuses on Server Monitoring, holds 3.1% mindshare, up 2.8% since last year.
Enterprise Asset Management (EAM) Market Share Distribution
ProductMarket Share (%)
Prometheus-AI Platform1.8%
IBM Maximo16.0%
Oracle Enterprise Asset Management7.8%
Other74.4%
Enterprise Asset Management (EAM)
Server Monitoring Market Share Distribution
ProductMarket Share (%)
SolarWinds Server and Application Monitor3.1%
Zabbix18.1%
Checkmk8.1%
Other70.69999999999999%
Server Monitoring
 

Featured Reviews

MuhammadAzhar Khan - PeerSpot reviewer
Senior DevOps Engineer at Alibaba Group
Free to use and provides valuable monitoring capabilities
Prometheus is a scalable and flexible tool that I can deploy on any cloud platform. It is free to use and provides valuable monitoring capabilities. It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus. The ability to deploy on any cloud platform or environment, including Kubernetes, is a major advantage.
NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Monitoring over a thousand systems has improved decision making and operational visibility
From an advantage perspective, SolarWinds Server and Application Monitor is comparatively cheaper from a commercial point of view. It is easy to install and configure, very user-friendly, and quick to get up and running, allowing you to see the early value adds in your organization. It is compatible with most technologies for monitoring with very few chances of incompatibility. Configuration also allows us to monitor all the technical parameters we are looking for, making it a very good experience for us. The alerting feature in SolarWinds Server and Application Monitor is a main advantage, as it alerts based on threshold breaches and can raise tickets to the ticketing system, send SMS, and email notifications, allowing engineers to work on those tickets to resolve issues and avoid further impact. The visibility into server health is a beneficial feature that I am utilizing. We widely use various application performance metrics in SolarWinds Server and Application Monitor such as database monitoring and server monitoring, which are quite good enough for any monitoring solution. We utilize the customizable dashboards in SolarWinds Server and Application Monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is an efficient solution."
"Stability-wise, I rate the solution a ten out of ten."
"It has lots of APIs and libraries to integrate with any kind of language."
"It is a stable solution...Based on the feedback I have received from my colleagues in our company's IT department, the setup phase of the solution is relatively easy."
"The solution helps us to scale our products and services, and it helps me by gathering those metrics."
"The dashboard is very valuable."
"The good thing is it integrates well with the Grafana dashboard. It comes with a UI where you see everything as a graph."
"Prometheus provides a flexible and adjustable querying and describing time, allowing for more responsive monitoring."
"The product integrates with Remedy."
"The application dependency feature identifies issues between applications and servers or within the network where the application is hosted. It highlights related problems, whether related to packet processing or other issues, enabling the creation of alerts and reports accordingly."
"We manage SolarWinds ourselves without outsourcing its services."
"It is simple to implement and can provide fairly decent Windows-based monitoring, beyond simple SNMP. It is great for monitoring newbies and smaller shops."
"I'd rate technical support at eight out of ten. They are helpful and fast."
"I find it to be a strong product suite, particularly when you need a comprehensive monitoring tool."
"The most beneficial aspect of SolarWinds Server and Application Monitor is its ability to monitor at the application level."
"Extremely user friendly: Any IT professional can learn how to admin NPM in a short time."
 

Cons

"Prometheus' UI color can improve. Using the Prometheus UI for configuration or analyzing queries is a horrible experience."
"Its documentation could be clearer to understand."
"The setup could be made easier for new users because it requires a bit of advance knowledge or experience."
"Lacks the ability to clusterize."
"The simplicity of the query language could be improved. The current query language is not easy to work with."
"The UI and GUI are areas of concern in the product."
"Its stability could be even better."
"The primary area where Prometheus could be improved is in terms of pricing, particularly when used with managed services."
"Solarwinds should come up the same monitoring system for other certificate expiration alert apart from SSL."
"The setup was complex. We had local support to assist us."
"The technical support was better in previous years. With the launch of the premium support service, the normal support has declined."
"In terms of the dashboards on offer, they should work to improve them. The types of dashboards that you get in terms of the graphs on offer aren't ideal right now."
"SolarWinds Server and Application Monitor could improve the server monitoring and the web application monitoring features are not good. Microsoft SCOM has better server monitoring."
"The current script monitoring feature has limitations, especially when dealing with custom scripts."
"Support for the IBM Mainframe is needed."
"They should incorporate more artificial intelligence. There should also be more predictive features."
 

Pricing and Cost Advice

"The solution is not expensive."
"My company uses the open-source version of the product."
"We use the solution's open-source version."
"We have the open-source version, so we don't pay for it."
"The product is expensive compared to Datadog."
"The solution is free of cost."
"Prometheus is an open-source tool."
"Prometheus is available as an open-source product."
"The tool is available for my company at a good price point."
"I would rate the pricing for this solution a three out of five."
"The solution is overpriced in terms of application management."
"I like the pricing for this SolarWinds product."
"I have always said SolarWinds is very “proud” of their products, meaning they are expensive. I cannot afford to purchase all the licenses I need for all the SolarWinds products."
"We are on an annual license to use the solution. The price of the solution is expensive. The price is based on a bunch of factors, such as the number of engines and elements."
"Pricing and licensing is fair for what you get. It does have a great bang-for-the-buck appeal."
"Understanding the counts of objects to monitor will determine the licensing need. In terms of pricing, it’s not cheap but it’s not expensive as larger vendors whose products don’t have all the features or integrations."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
12%
Manufacturing Company
7%
Government
6%
Educational Organization
10%
Financial Services Firm
9%
Government
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise8
Large Enterprise13
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise8
Large Enterprise21
 

Questions from the Community

What do you like most about Prometheus?
The most valuable feature of Prometheus is its ability to collect metrics.
What is your experience regarding pricing and costs for Prometheus?
Prometheus is cost-effective for me as it is free. Using cloud-native alternatives like Amazon Prometheus would incur charges.
What is your primary use case for Prometheus?
I use Prometheus for monitoring purposes in IT infrastructure. It is particularly useful for environments using Kubernetes, as it monitors ports, containers, instances, and applications effectively.
What needs improvement with SolarWinds Server and Application Monitor?
There is definitely room for improvement besides simplifying its setup. As a non-technical person, I believe the dashboards could be improved. Everything we use appears on video walls, and we need ...
 

Also Known As

Utopia Data Quality
SolarWinds SAM
 

Overview

 

Sample Customers

Harley-Davidson Motor Company, Roche Diagnostics Corporation, Harman International Industries Inc., Hilmar Cheese Company, International Rectifier Corporation, Electrolux USA, GE Fanuc Intelligent Platforms, Rio Tinto Limited, Pertamina Pusat, Petrofac International Ltd, Cintas Corporation, Diyar United Company, Nortel Networks, Verizon
Andr. L. Riis AS, NetSuite
Find out what your peers are saying about Prometheus-AI Platform vs. SolarWinds Server and Application Monitor and other solutions. Updated: September 2025.
880,435 professionals have used our research since 2012.