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Prometheus-AI Platform vs SolarWinds Server and Application Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Prometheus-AI Platform
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Data Scrubbing Software (3rd), ERP (10th), Enterprise Asset Management (EAM) (2nd)
SolarWinds Server and Appli...
Average Rating
8.0
Reviews Sentiment
4.5
Number of Reviews
44
Ranking in other categories
Application Performance Monitoring (APM) and Observability (22nd), Server Monitoring (8th), Active Directory Management (9th)
 

Mindshare comparison

Prometheus-AI Platform and SolarWinds Server and Application Monitor aren’t in the same category and serve different purposes. Prometheus-AI Platform is designed for Enterprise Asset Management (EAM) and holds a mindshare of 1.7%.
SolarWinds Server and Application Monitor, on the other hand, focuses on Server Monitoring, holds 3.2% mindshare, up 2.7% since last year.
Enterprise Asset Management (EAM) Market Share Distribution
ProductMarket Share (%)
Prometheus-AI Platform1.7%
IBM Maximo15.4%
Oracle Enterprise Asset Management8.5%
Other74.4%
Enterprise Asset Management (EAM)
Server Monitoring Market Share Distribution
ProductMarket Share (%)
SolarWinds Server and Application Monitor3.2%
Zabbix15.2%
Checkmk7.3%
Other74.3%
Server Monitoring
 

Featured Reviews

MuhammadAzhar Khan - PeerSpot reviewer
Senior DevOps Engineer at Alibaba Group
Free to use and provides valuable monitoring capabilities
Prometheus is a scalable and flexible tool that I can deploy on any cloud platform. It is free to use and provides valuable monitoring capabilities. It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus. The ability to deploy on any cloud platform or environment, including Kubernetes, is a major advantage.
NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Monitoring over a thousand systems has improved decision making and operational visibility
From an advantage perspective, SolarWinds Server and Application Monitor is comparatively cheaper from a commercial point of view. It is easy to install and configure, very user-friendly, and quick to get up and running, allowing you to see the early value adds in your organization. It is compatible with most technologies for monitoring with very few chances of incompatibility. Configuration also allows us to monitor all the technical parameters we are looking for, making it a very good experience for us. The alerting feature in SolarWinds Server and Application Monitor is a main advantage, as it alerts based on threshold breaches and can raise tickets to the ticketing system, send SMS, and email notifications, allowing engineers to work on those tickets to resolve issues and avoid further impact. The visibility into server health is a beneficial feature that I am utilizing. We widely use various application performance metrics in SolarWinds Server and Application Monitor such as database monitoring and server monitoring, which are quite good enough for any monitoring solution. We utilize the customizable dashboards in SolarWinds Server and Application Monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution helps us to scale our products and services, and it helps me by gathering those metrics."
"Prometheus is a scalable and flexible tool that I can deploy on any cloud platform."
"The product’s scalability is valuable."
"It is highly valuable as it serves as the foundation for our infrastructure monitoring tools."
"Prometheus gives us high availability automatically."
"The good thing is it integrates well with the Grafana dashboard. It comes with a UI where you see everything as a graph."
"I like its lightweight configuration functions."
"Stability-wise, I rate the solution a ten out of ten."
"This product can monitor application environments no matter where they reside and provides capabilities for deep insight into infrastructure."
"The most valuable feature of the solution is its interface, which is used for monitoring."
"The solution can be deployed quickly."
"The most beneficial aspect of SolarWinds Server and Application Monitor is its ability to monitor at the application level."
"Extremely user friendly: Any IT professional can learn how to admin NPM in a short time."
"It's good at monitoring system-specific things like ports, services."
"Management Console - Managing service to each server enrolled in the Solarwinds is much easier. Using a web base console, you can control your service much convenient way. There is no need to login remotely. It save a lot of time and effort."
"The initial setup was relatively easy, and we didn't have to install anything. All we had to do was put on the devices we wanted to monitor."
 

Cons

"If you are not quite technical, it can be pretty hard to understand the way it works and how to query data in Prometheus."
"Prometheus has a learning curve when setting it up. It definitely requires a little bit more hands-on than other solutions. It is an open source solution which means you do need to go through and read the literature that they have online for setting it up. The setup could be made easier."
"Prometheus requires improvement on the query side."
"The UI and GUI are areas of concern in the product."
"Prometheus' UI color can improve. Using the Prometheus UI for configuration or analyzing queries is a horrible experience."
"The interface is not particularly user-friendly and that could be improved."
"The solution has shortcomings regarding security monitoring-oriented features to support custom use cases, like out-of-the-box test scenarios and threat-related use cases of its users."
"The product must improve its documentation."
"For each poller, SolarWinds Server and Application Monitor can only monitor up to ten thousand components, which restricts scalability."
"Solarwinds should come up the same monitoring system for other certificate expiration alert apart from SSL."
"The tool's AppStack needs to improve in the storage monitoring part. It should also include an analytics and recommendation approach. If I have found a fault in a server or application, I would like to know what caused it and how do I recover from it."
"One product area that could benefit from improvement is the synchronization of licensing periods across different modules"
"I think they need to make reporting easier and more simple & dynamic."
"They are complex to operate; users need to know what they want during setup."
"SAM AppInsight for SQL: The ability to ignore fragmentation of specific indexes."
"SolarWinds Server and Application Monitor could improve the server monitoring and the web application monitoring features are not good. Microsoft SCOM has better server monitoring."
 

Pricing and Cost Advice

"The product is expensive compared to Datadog."
"Prometheus is an open-source solution."
"My company uses the open-source version of the product."
"The solution is free of cost."
"Prometheus is an open-source tool."
"The tool is open-sourced."
"The product is free."
"The solution is open source."
"I think SolarWinds' pricing is very decent compared to other competitors in the market."
"The solution's price is reasonable. Though it's on the higher side, the tool is worth the money."
"When planning for the number of licenses to purchase, make sure you understand all of the elements within an application required to really understand performance well. In our case, we quickly came to the conclusion that an unlimited license for SAM was the way to go."
"The solution is overpriced in terms of application management."
"I would rate the pricing for this solution a three out of five."
"We are on an annual license to use the solution. The price of the solution is expensive. The price is based on a bunch of factors, such as the number of engines and elements."
"Its licensing is on a yearly basis. It is just the standard price, but it can vary depending on the current rate of the dollar."
"The licenses start from USD 3000.00 and go up to USD 20,000.00 for the year. It's a perpetual license. Nothing is free in SolarWinds, anything that you need is an additional cost."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
12%
Manufacturing Company
8%
Government
6%
Educational Organization
11%
Financial Services Firm
9%
Government
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise8
Large Enterprise13
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise8
Large Enterprise21
 

Questions from the Community

What do you like most about Prometheus?
The most valuable feature of Prometheus is its ability to collect metrics.
What is your experience regarding pricing and costs for Prometheus?
Prometheus is cost-effective for me as it is free. Using cloud-native alternatives like Amazon Prometheus would incur charges.
What is your primary use case for Prometheus?
I use Prometheus for monitoring purposes in IT infrastructure. It is particularly useful for environments using Kubernetes, as it monitors ports, containers, instances, and applications effectively.
What needs improvement with SolarWinds Server and Application Monitor?
There is definitely room for improvement besides simplifying its setup. As a non-technical person, I believe the dashboards could be improved. Everything we use appears on video walls, and we need ...
 

Also Known As

Utopia Data Quality
SolarWinds SAM
 

Overview

 

Sample Customers

Harley-Davidson Motor Company, Roche Diagnostics Corporation, Harman International Industries Inc., Hilmar Cheese Company, International Rectifier Corporation, Electrolux USA, GE Fanuc Intelligent Platforms, Rio Tinto Limited, Pertamina Pusat, Petrofac International Ltd, Cintas Corporation, Diyar United Company, Nortel Networks, Verizon
Andr. L. Riis AS, NetSuite
Find out what your peers are saying about Prometheus-AI Platform vs. SolarWinds Server and Application Monitor and other solutions. Updated: September 2025.
881,384 professionals have used our research since 2012.