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Prometheus vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024
 

Categories and Ranking

Prometheus
Ranking in Application Performance Monitoring (APM) and Observability
8th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
33
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in Application Performance Monitoring (APM) and Observability
31st
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
24
Ranking in other categories
Network Monitoring Software (33rd), Server Monitoring (13th), IT Infrastructure Monitoring (31st)
 

Mindshare comparison

As of December 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Prometheus is 3.3%, down from 3.7% compared to the previous year. The mindshare of WhatsUp Gold is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Noam Blidstein - PeerSpot reviewer
A very flexible open box that can be used vastly to do anything you need
Make sure that you have dedicated manpower to configure and manage the solution. It requires handling, not necessarily on a daily basis, but it definitely requires someone who is focused and has expertise with the solution. Know in advance what you want to gain from the solution. Don't jump in to configuring or deploying before knowing what you expect from it. I like the solution very much. I think it is a major tool, especially in advanced environments. The open box provides a lot of flexibility and gives a very holistic view of the entire Kubernetes environment. Integrating with the Rancher management tool gives the solution even more abilities. There are several tools that we use behind the scenes to ease the process but the solution on its own is a very good tool. I rate the solution an eight out of ten.
Tom Condo - PeerSpot reviewer
If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue
When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The resilience of the solution's metric collection is very nice."
"Prometheus is an open-source product that helps mold and improve it per our requirements. It is a lightweight solution that gives you many different metrics you can use in your application. The product offers complete granularity of your infrastructure. It integrates seamlessly with other tools like Grafana, which offers dashboard visibility. Prometheus is an extensively used product. I haven't seen any organization that is not using it."
"The product is easy to maintain."
"The solution offers an easy way to install and scratch values."
"The dashboard is very valuable."
"The scalability of Prometheus is very good."
"Prometheus provides a flexible and adjustable querying and describing time, allowing for more responsive monitoring."
"The product has an easy-to-understand interface."
"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."
"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."
"This is a good, stable network monitoring solution for devices."
"The threshold alerting is the most valuable feature."
"The installation and configuration process are easy."
"It is stable."
"The most valuable feature is the auto-discovery function."
"The tool's most valuable feature is the visibility it offers of everything in the network and infrastructure."
 

Cons

"The query language in Prometheus is an area of concern where improvements are required."
"The product must improve its documentation."
"If you are not quite technical, it can be pretty hard to understand the way it works and how to query data in Prometheus."
"The scalability must be improved."
"Its stability could be even better."
"The UI and GUI are areas of concern in the product."
"Prometheus can be initially difficult for users since it has its query language, PromQL. The minimalistic interface is complicated to understand. They need to improve their interface so that users who don't know PromQL can also use it. You can only leverage the tool when you know PromQL."
"The primary area where Prometheus could be improved is in terms of pricing, particularly when used with managed services."
"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."
"Improvements are needed in integration, especially for WhatsApp call and messages."
"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."
"I might like to see a better interface in the future."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."
"Regional product team support is not very good."
"The product is old and not updated."
 

Pricing and Cost Advice

"Prometheus is available as an open-source product."
"The price of Prometheus is good, it is affordable because it is open source and there is no cost to it. You put it on your own server and the costs incurred completely depend on how you set it up."
"The tool is open-sourced."
"My company uses the open-source version of the product."
"The product is expensive compared to Datadog."
"The product is free."
"Prometheus is an open-source solution."
"The solution is free of cost."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"Pricing is reasonable compared to other products."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"There is a license needed to use WhatsUp Gold."
"This is a well priced solution."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"The price of WhatsUp Gold is good."
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
15%
Manufacturing Company
7%
Government
6%
Computer Software Company
15%
Manufacturing Company
11%
Financial Services Firm
11%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Prometheus?
The most valuable feature of Prometheus is its ability to collect metrics.
What is your primary use case for Prometheus?
We use Prometheus for observability and analyzing data for business metrics and system metrics. It helps us with messaging services observability. It also helps a lot with the architecture and scal...
What do you like most about WhatsUp Gold?
The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be benefici...
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Prometheus vs. WhatsUp Gold and other solutions. Updated: December 2024.
824,129 professionals have used our research since 2012.