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QuickBase vs Smartsheet comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
QuickBase support is efficient, communicative, and responsive, though complex issues may require extra payment, offering valuable technical assistance.
No sentiment score available
Smartsheet offers praised email support and resources, yet has mixed reviews on ticket handling and customer service efficiency.
 

Room For Improvement

Sentiment score
5.7
QuickBase users need faster enhancements, a modern UI, improved reporting, seamless integrations, better visualization, and more user-friendly operations.
Sentiment score
5.4
Smartsheet needs an intuitive UI, better integration, real-time collaboration, enhanced project management, and improved customer service responsiveness.
 

Scalability Issues

Sentiment score
8.0
QuickBase is scalable and reliable, supporting diverse roles and departments, with users rating its scalability between seven and nine.
Sentiment score
8.1
Smartsheet is highly scalable, integrates with Microsoft Teams and Jira, supports collaboration, but may require licensing for advanced features.
 

Setup Cost

No sentiment score available
QuickBase pricing is about $300 per license, with enterprise costs around $18,000/year for ten seats and additional data volume charges.
No sentiment score available
Smartsheet provides flexible enterprise pricing, with per-user costs, free options, and competitive advantages over Microsoft Project.
 

Stability Issues

Sentiment score
7.4
QuickBase is praised for stability and reliability with minor performance issues, averaging user ratings between seven and ten.
Sentiment score
8.1
Users praise Smartsheet's reliable stability, minor lags, and cloud accessibility, scoring it 8-10 for performance despite initial setup challenges.
 

Valuable Features

Sentiment score
7.9
QuickBase provides no-code app creation, real-time updates, automation, SQL-like linking, and dynamic forms, enhancing efficiency for midsize companies.
Sentiment score
8.0
Smartsheet's intuitive interface, real-time collaboration, and extensive features enhance project management efficiency and appeal to diverse users.
 

Categories and Ranking

QuickBase
Average Rating
9.0
Reviews Sentiment
7.5
Number of Reviews
74
Ranking in other categories
Rapid Application Development Software (16th), Low-Code Development Platforms (13th), Employee Time Tracking Software (4th)
Smartsheet
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
40
Ranking in other categories
Project Portfolio Management (4th), Project Management Software (5th)
 

Mindshare comparison

QuickBase and Smartsheet aren’t in the same category and serve different purposes. QuickBase is designed for Rapid Application Development Software and holds a mindshare of 1.2%, down 1.3% compared to last year.
Smartsheet, on the other hand, focuses on Project Portfolio Management, holds 7.8% mindshare, up 7.0% since last year.
Rapid Application Development Software
Project Portfolio Management
 

Featured Reviews

Daniel Ream - PeerSpot reviewer
Reliable, user-driven platform, that is scalable
I would highly recommend working closely with QuickBase and taking advantage of their subcontractors who specialize in building QuickBase apps. QuickBase does a great job of connecting potential users with these subcontractors. However, I would also advise tempering expectations and being aware that building and customizing applications in QuickBase takes time. It is a user-driven platform, so it requires investment and effort to create meaningful solutions. I would rate QuickBase a ten out of ten. I believe that if implemented properly, QuickBase can provide immense value to any organization. It can be used for various purposes such as managing purchase orders, tracking change orders, and monitoring project metrics. By using QuickBase as a central hub, it becomes a reliable and trustworthy source for project-related information. This ability to consolidate and organize data makes it an invaluable tool. Moreover, any solution that helps transform information from individual knowledge into a structured database is undoubtedly a worthwhile investment.
Asma Ali - PeerSpot reviewer
Easy to use, simple to set up, and great for non co-located environments
At one point we were trying to use it to organize a curriculum for students to just have the weekly stuff. We kind of ran into trouble doing this. It's not really designed for that. What we were trying to do is give them a real-time syllabus with pre-readings and activities and stuff embedded. It ended up getting really complicated. They also had access, and while there’s probably a way to not give them access, I didn’t know how to set that. I just wanted to let them download. It got complex. It wasn’t just people updating what they were working on. It was something else and it didn’t work. If there was some way to store more complex files in the system, or if there was a back-end structure where you could store files, that would be ideal. We use Box to store recordings, for example, of sessions and stuff. We’d like to store it in this solution. We already integrate Smartsheet into Teams for updates and stuff. That works well.
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Top Industries

By visitors reading reviews
Educational Organization
73%
Computer Software Company
3%
Manufacturing Company
3%
Financial Services Firm
3%
Educational Organization
41%
Manufacturing Company
7%
Healthcare Company
6%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about QuickBase?
The most valuable feature of QuickBase is its dynamic form capabilities. These forms allow backend automation, making tasks like updating data based on specific conditions much easier.
What is your experience regarding pricing and costs for QuickBase?
The pricing for the tier my company used included ten seats and the subcontractor, amounting to approximately $18,000 USD per year. As for data volume, there is a different pricing model once you r...
What needs improvement with QuickBase?
When learning QuickBase, I noticed a shift in its cost structure. It operated on a cost-efficient model tied to the number of users, with invoicing based on applicants. The recent changes have incr...
Has anyone moved from Microsoft Project to Smartsheet? How has your experience been with Smartsheet?
Hi @Eire Zimmermann, I helped an organization evaluate both MS-Project and Smartsheet when they were conducting their PM tool RFP. The short of it is this, MS Project is not caught up with the mo...
What do you like most about Smartsheet?
The tool creates shareable dashboards. These dashboards allow us to display project deliverables' status, their position in the queue, expected delivery timelines, and more. The best part is that t...
What is your experience regarding pricing and costs for Smartsheet?
The pricing is great and reasonable enough that I maintained my copy and bought it for my team independently.
 

Comparisons

 

Also Known As

Quick Base, TSheets
No data available
 

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Overview

 

Sample Customers

Procter & Gamble, Tesla, Norwegian Cruise Line, Google, Metso, Agero, Kayak, PTC, Patra Corp, TomTom, Southwest Airlines, FedEx Office
Sony Music, ESPN, Hilton, Unisource, Colliers, Extreme Networks, Groupon, Netflix
Find out what your peers are saying about Microsoft, OutSystems, Oracle and others in Rapid Application Development Software. Updated: November 2024.
816,406 professionals have used our research since 2012.