Red Hat OpenShift on IBM Cloud vs Salesforce Platform comparison

IBM and Salesforce are both solutions in the PaaS Clouds category. IBM is ranked #17 with an average rating of 8.3, while Salesforce is ranked #7 with an average rating of 8.2. IBM holds a 0.3% mindshare in PSP, compared to Salesforce’s 2.6% mindshare. Additionally, 85% of IBM users are willing to recommend the solution, compared to 89% of Salesforce users who would recommend it.

Red Hat OpenShift on IBM Cloud

Read 8 Red Hat OpenShift on IBM Cloud reviews

450 Views
278 Comparison Views

85% willing to recommend

Salesforce Platform

Read 94 Salesforce Platform reviews

2,346 Views
2,128 Comparison Views

89% willing to recommend

Red Hat OpenShift on IBM Cloud

Salesforce Platform

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Executive SummaryUpdated on Dec 15, 2024

Salesforce Platform and Red Hat OpenShift on IBM Cloud compete in cloud services. Salesforce Platform appears advantageous for businesses focusing on customer relationships, offering robust CRM tools, while Red Hat OpenShift stands out with its advanced integration features and application development capabilities, primarily benefiting enterprises looking for scalability.

Features: Salesforce Platform offers strong CRM tools, customizable applications, and data integration capabilities, ideal for enhancing customer relationships. Red Hat OpenShift on IBM Cloud provides impressive containerization support, scalability, and diverse development tools, favoring organizations seeking development agility.

Room for Improvement: Salesforce could enhance its learning curve for new users, reduce its customization times, and lower costs for smaller businesses. Red Hat OpenShift may improve by streamlining its complex setup process, offering more user-friendly interfaces, and providing better documentation for API integrations and development tools.

Ease of Deployment and Customer Service: Salesforce Platform facilitates an easy deployment process and offers extensive customer support, making it accessible for businesses with limited technical infrastructures. Red Hat OpenShift requires deeper technical expertise due to its PaaS model, even though it offers comprehensive resources and support for adept organizations.

Pricing and ROI: Salesforce entails higher upfront costs justified by CRM benefits, potentially leading to higher ROI through improved customer management. Red Hat OpenShift often requires more investment in manpower and resources initially but promises substantial ROI in environments where advanced application development and scalability are critical.

To learn more, read our detailed Red Hat OpenShift on IBM Cloud vs. Salesforce Platform Report (Updated: April 2025).

Buyer's Guide

Red Hat OpenShift on IBM Cloud vs. Salesforce Platform

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Red Hat OpenShift on IBM Cloud

Ranking in PaaS Clouds

17th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Salesforce Platform

Ranking in PaaS Clouds

7th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Mobile Development Platforms (3rd), Rapid Application Development Software (7th), Low-Code Development Platforms (5th), No-Code Development Platforms (2nd)

Mindshare comparison

As of April 2025, in the PaaS Clouds category, the mindshare of Red Hat OpenShift on IBM Cloud is 0.3%, down from 0.4% compared to the previous year. The mindshare of Salesforce Platform is 2.6%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

PaaS Clouds

Featured Reviews

Adrian Bilauca

Chief Software Engineer at Totalsoft

Handles security setups independently for a more secure environment

OpenShift does have more secure features. Azure also has equivalent services. For my client, it was good enough to switch to Azure. For development, there wasn't any significant change in effort, however, for the DevOps team, it was a relief since Azure has managed services. We used elasticity and scalability all over.

Read full review

Yasser_Anter

Independent Business Consultant at Freelance

Has customization and integration capabilities which increase efficiency

Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events. The previous version had a complicated interface where multiple pages and data entries were required, which was not pleasant for sales teams or business users. Also, deploying Salesforce took a long time, about four to five months, which is not ideal for any business.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The initial setup is easy."

"The solution offers the most robust Kubernetes orchestration available."

"Our pipeline integrates various monitoring tools like Fortify for security checks. Once the pipeline processes the code, the finished product is deployed on Red Hat OpenShift on IBM Cloud. We ensure application setup and recovery by utilizing two separate clusters on OpenShift."

"In general, customers appreciate its ability to run different workloads, manage applications through CI/CD pipelines like Jenkins, and leverage tools like Helm charts and Kako."

"I've used the elasticity and scalability all over."

"The deployment mechanism has become more dynamic with the use of the product."

"The portability, moving from one platform to another, is easy."

"For the DevOps team, it was a relief since Azure has managed services."

More Red Hat OpenShift on IBM Cloud pros

"Scalability to configure and integrate."

"It is very user-friendly, and intuitive, it will lead you and take you to the next steps."

"The product is pretty responsive."

"Intuitive to work with and the overall fundamental of the platform is very strong."

"The most valuable features of Salesforce are its level of customization and integration."

"The most valuable feature of the solution is its overall ability to manage everything, including the sales pipeline and quick creation of sales reports."

"The presentation is clear and easy to comprehend."

"The standard sales and marketing tools that Salesforce provides on the platform are the most valuable."

More Salesforce Platform pros

Cons

"Technical support could be a bit better."

"Many of the managed services are not accessible."

"The installation and configuration procedure should be simplified."

"There is more work and effort needed for when many of the managed services are not accessible, especially in the security area. You have to do your own security setups as opposed to using a managed firewall."

"Making it even more cost-effective could be explored."

"The general purpose solution tries to cater to too many customers so it is heavy."

"The effectiveness is satisfactory, and there haven't been any additional fees due to meeting demands. However, there's room for improvement in pricing, performance, and stability. Regarding the UI, it could be more user-friendly and integrated with various platforms. Currently, the UI lacks user-friendliness, especially for developers unfamiliar with container technology. Expecting them to create YAML files for security purposes is unrealistic without proper guidance or experience. This aspect needs improvement."

"The service mesh integrations could improve the solution."

More Red Hat OpenShift on IBM Cloud cons

"It may be slow, but that is relative. When compared to Siebel CRM, which was large, clunky, and extremely slow, Salesforce seemed fast to me."

"It could be maybe a bit more user-intuitive."

"The reporting needs improvement and the dashboard could have more components added."

"Sometimes it would be a little bit slow, however, it's manageable."

"The solution's UI is horrible."

"The reporting for Salesforce could be approved. It is a manual process and it would be useful to have a guide or videos on how to generate reports or any other cool things that you could do with the platform."

"In terms of features, for our business needs, we have more than enough right now. There is nothing that we are missing or would like to add. They can maybe share some best practices so that when you are starting, you can stick to a good process, and you don't have to think so much about the process that you want or your CEO or CMO wants. The process should not be based on one person in the company. Having some best practices will make it easier to get started. These best practices can be based on what has worked for others. Its basic version is pretty simple, and the customizations are up to the companies, which can make startups like ours lose a lot of time in figuring out what all stakeholders want rather than what would work."

"The biggest challenge we had was the cost and the licensing."

More Salesforce Platform cons

Pricing and Cost Advice

"This product is not costly when compared to other vendors."

"The pricing is a little high in China."

"It is expensive."

"rice-wise, the solution is reasonable for what we're getting."

"For the number of people that are using Salesforce Platform in my organization, I feel the price is reasonable."

"Salesforce is cheap."

"I haven't had to buy Salesforce, however, I have heard it's $1500 a user."

"Pricing and license differ and depend on how much license you are purchasing from them."

"It is expensive. Licensing is on an annual basis."

"It is an expensive program."

More Salesforce Platform pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

14%

Financial Services Firm

13%

Government

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Red Hat OpenShift on IBM Cloud?

Our pipeline integrates various monitoring tools like Fortify for security checks. Once the pipeline processes the code, the finished product is deployed on Red Hat OpenShift on IBM Cloud. We ensu...

See all answers

What is your experience regarding pricing and costs for Red Hat OpenShift on IBM Cloud?

From a cost perspective, some cost-effective situations were more difficult to achieve in Azure than in OpenShift. Comparing them can be difficult since the financial services cloud had stripped ma...

See all answers

What needs improvement with Red Hat OpenShift on IBM Cloud?

There is more work and effort needed for when many of the managed services are not accessible, especially in the security area. You have to do your own security setups as opposed to using a managed...

See all answers

How would you choose between Microsoft PowerApps and Salesforce Platform?

I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...

See all answers

How does Salesforce Platform compare with Azure?

Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...

See all answers

Do you build applications using low-code or pro-code builders on Salesforce Platform?

At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...

See all answers

Comparisons

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Product Reports

Buyer's Guide

PaaS Clouds

April 2025

Download Red Hat OpenShift on IBM Cloud product report

Buyer's Guide

Salesforce Platform

March 2025

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Also Known As

No data available

Salesforce1, Force.com, Salesforce App Cloud

Overview

Red Hat OpenShift on IBM Cloud™ is a fully managed OpenShift service that leverages the enterprise scale and security of IBM Cloud, so you can focus on developing and managing your applications.

Deploy highly available, OpenShift clusters as-a-service with the click of a button on IBM Cloud. Move and build OpenShift-based workloads on a managed public cloud service to gain increased responsiveness, scalability, and reliability.

IBM

Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.

Salesforce Platform allows companies to build and operate intelligent applications at scale and share them with employees and customers in real time. The tool secures companies' data while connecting and synchronizing it simultaneously across their Customer 360 accounts. The main components of the product are:

Application development: With low code, companies can build applications faster and automate their businesses.
Automation: The product can connect with Salesforce Genie, allowing employees to create seamless processes.
Security: The Shield component allows companies to secure their data and build applications.
Hyperforce: Companies have the option to scale globally and serve customers locally, providing secure, private, and agile solutions.
Einstein Intelligence: Organizations can utilize artificial intelligence (AI) to create personalized experiences for customers, potentially increasing companies’ growth.
Sandboxes: Salesforce Platform offers developers secure development environments where they can test, build, and deploy changes before rolling out final products.

Salesforce Platform Features

Also referred to as a “drag and drop app builder," this solution offers various features for customers to create intelligent applications and build personalized services for clients, partners, and employees within the apps.

Mobile feature: The mobile feature of Salesforce Platform allows users to build applications for mobile as well as turn already-made apps into mobile apps instantly.
AI: Through AI, users are able to personalize their applications, utilizing the smart assistant of the platform (called Einstein). The creation of customized services for clients can drive engagement and scale customer experience.
Vision feature: The Vision feature also utilizes Einstein Platform, where users can take advantage of Einstein Prediction Builder, Bots, Vision, and Language to create AI-powered applications.
Data protection: Salesforce Platform offers a data protection feature called Salesforce Shield. With it, companies can monitor app and data use, automate security policies, run compliance audits, and encrypt sensitive data.
Privacy and identity feature: Salesforce Customer Identity is a feature for privacy that offers user access through a single login. The feature provides a seamless user experience while maintaining a high level of security.
Community feature: The community feature of the product offers a digital experience platform where companies can create secure portals, applications, and websites.
Builder feature: The application building feature of Salesforce Platform offers various ways for users to create apps, including through low-code builders and pro-code tools.

Salesforce Platform Benefits

The benefits of using Salesforce Platform include:

Compared to manual coding products, Salesforce Platform is simpler for beginner users who want to develop a product.
The tool requires a low amount of coding, making it a quick and agile way to develop applications.
The adaptable design of the platform offers multi-layered security which maintains data accessible to users while protecting it from outside sources.
The product can be incorporated with various platforms and coding languages for application development.
The platform can be used to create applications compatible with large database systems like MySQL and Oracle.
Salesforce Platform allows collaboration between users, as it offers simultaneous access to various users at the same time.
Salesforce Platform is compatible with desktop databases such as Microsoft Access.

Reviews from Real Users

A vice president at a healthcare company values Salesforce Platform because it is flexible and user-friendly with helpful pre-built schemas.

Peter G., a senior technical consultant at a tech services company, rates Salesforce Platform highly because it is intuitive, quite easy to learn, and stores all kinds of relevant sales information.

Salesforce

Sample Customers

edenor, Ford

ADP

Buyer's Guide

Red Hat OpenShift on IBM Cloud vs. Salesforce Platform

April 2025

Free Report: Red Hat OpenShift on IBM Cloud vs. Salesforce Platform

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