SAP Crystal Reports vs Tableau comparison

SAP and Salesforce are both solutions in the Reporting category. SAP is ranked #8 with an average rating of 8.4, while Salesforce is ranked #2 with an average rating of 8.5. SAP holds a 2.7% mindshare in RT, compared to Salesforce’s 22.6% mindshare. Additionally, 96% of SAP users are willing to recommend the solution, compared to 89% of Salesforce users who would recommend it.

SAP Crystal Reports

Read 49 SAP Crystal Reports reviews

1,866 Views
1,431 Comparison Views

96% willing to recommend

Tableau

Read 296 Tableau reviews

12,019 Views
10,093 Comparison Views

89% willing to recommend

SAP Crystal Reports

Tableau

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 4, 2025

SAP Crystal Reports and Tableau compete in the business analytics and data visualization category. Tableau has the upper hand due to its extensive visual analytics capabilities and user-friendly interface.

Features: SAP Crystal Reports provides the ability to create detailed and complex reports, connect to a wide range of data sources, and produce pixel-perfect static reports. It supports advanced formula customization, sub-reports, and flexible formatting. Tableau offers excellent data visualization tools with drag-and-drop functionality, connects seamlessly with numerous databases, and adheres to visual best practices, enabling intuitive dashboard creation and deep data exploration.

Room for Improvement: SAP Crystal Reports needs enhancements in its graphing capabilities, user-friendly exports, and interface intuitiveness. Users desire a simpler learning curve and improved analytical features. Tableau requires better performance for large data sets and enhanced integration with machine learning tools. Users seek more advanced statistical functions and greater flexibility in formatting and customization of visuals.

Ease of Deployment and Customer Service: SAP Crystal Reports operates primarily on-premises, suitable for organizations with existing infrastructure. Tableau offers flexible deployment options, supporting on-premises, private, public, and hybrid clouds. SAP Crystal Reports receives mixed customer service reviews, while Tableau is praised for prompt responses and helpful technical support, making it reliable for organizations in need of robust service.

Pricing and ROI: SAP Crystal Reports involves substantial licensing and maintenance costs but offers significant ROI for ERP reporting. Tableau, although perceived as expensive, provides various licensing choices and pricing models, justified by its advanced visualization capabilities. Both deliver substantial ROI when aligned with organizational analytics demands, catering to different budgets and strategic needs.

To learn more, read our detailed SAP Crystal Reports vs. Tableau Report (Updated: March 2025).

Buyer's Guide

SAP Crystals vs. Tableau

March 2025

Download the complete report

Helped 845,040 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SAP Crystal Reports

Ranking in Reporting

8th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Tableau

Ranking in Reporting

2nd

Average Rating

8.4

Reviews Sentiment

6.5

Number of Reviews

296

Ranking in other categories

BI (Business Intelligence) Tools (2nd), Data Visualization (1st), Embedded BI (1st)

Mindshare comparison

As of April 2025, in the Reporting category, the mindshare of SAP Crystal Reports is 2.7%, down from 3.6% compared to the previous year. The mindshare of Tableau is 22.6%, down from 23.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Reporting

Featured Reviews

MVD Prasad

Assistant General Manager at Soma Enterprise

Helps analyze your data by creating richly formatted, pixel-perfect, and multiple reports from virtually any data source, delivered in over a dozen formats

It has significantly enhanced security features, especially when compared to the standard security features of the earlier PeerSpot version I purchased. I've observed improvements in security, and overall, it's quite commendable. Regarding potential enhancements for the next release of this solution, I haven't closely examined SAP Crystal Reports 53. I've only encountered it briefly, perhaps once or twice. However, I anticipate that it likely offers advanced features distinct from its predecessor. I believe there may be notable improvements and additions in the latest version, and I look forward to exploring them further.

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ROMIL SHAH

Deputy General Manger - Information Technology at Nayara Energy

Provides fast data access with in-memory extracts, makes it easy to create visualizations, and saves time

When it comes to visualizations, Tableau has a limitation as compared to Power BI. It has a limited set of visualizations. Power BI has the entire marketplace, so you can connect and import many visualizations and use them, whereas Tableau has only 10 or 15 visualizations. There should be more visualizations, and there should also be data integration with more cloud providers. Tableau has recently launched a paid version for the documentation. So, documentation has become a little bit challenging when it comes to Tableau development because we do not have any tool to export the data out of it. It is a license-based feature that you need to purchase to prepare documentation. So, on the documentation front, for preparing clear documentation for any dashboard, it would help if we get an embedded option, rather than buying a license for each user for the documentation. To document anything, if I have to connect to each workbook and see what has been written as a formula and then document in the Word document, it is pretty time-consuming. We have the Microsoft stack, and we are currently evaluating Power BI because Tableau has a limitation of 50 columns for a drill-down report. If we want more than 50 columns, we have found a hack, but there is no ready-made option for doing it. So, we have to use another tool in case we need a drilled report with more than 50 columns. There are many instances where users need 80 or 90 columns for their analysis, and switching between two technologies becomes a challenge. It is not a cost-effective approach for us. Their support should be improved. We are not happy with their support. Whenever we raised queries, we were pointed to a few blogs, and we didn't get a proper solution from them. Their licensing should also be improved. They want us to purchase a Tableau Creator license for business users, whereas Power BI Desktop is free for business users. They should come up with a basic license with one or two connectors that our business users can use for preparing their visualizations. Tableau also charges us per user for users who want the data only through email.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of the solution is that it is a fantastic way of generating reports."

"The initial setup of the solution is pretty easy."

"The most valuable feature is that from a user's point of view, it is easy to use and requires just a simple click to generate a report."

"SAP Crystal Reports offers a plethora of features, many of which were available much earlier than in the Crystal Reports we previously used. We extensively use its capabilities for generating general reports, working with Kaspersky data, and even incorporating images into our reports. The range of functions available in SAP Crystal Reports is diverse, and we leverage them across various systems for our needs."

"I find Crystal Reports very easy to use, even for a non-technical person."

"It is an user-friendly solution."

"The overall environment is the best. Data management, graphs, and layout – everything is the best, in my opinion."

"We use SAP Crystal Reports for operational reporting."

"Technical support has been responsive."

"From my perspective, it enables clients to better understand our data and make better decisions based on that information."

"Tableau Prep tool for data preparation is a most valuable tool."

"The most valuable feature is that we can integrate with our own database, and it will displays the KPIs. This is highly required from the business side."

"Analysis is now more visual than in the past."

"The stability seems to be very reliable."

"The action feature which Tableau has is very useful for us. If we click on one visualization, it will pass the value to another visualization. That interactivity within different visualizations is the most valuable feature of Tableau."

"Tableau is an advanced specialized tool. One of the best features I've seen is the lack of an intermediate semantic layer. I think that's an advantage compared to any other tool like BusinessObjects or Power BI, which are Tableau's biggest competitors."

More Tableau pros

Cons

"SAP Crystal Reports should provide better support for dynamic connectors."

"It has significantly enhanced security features, especially when compared to the standard security features of the earlier PeerSpot version I purchased. I've observed improvements in security, and overall, it's quite commendable. Regarding potential enhancements for the next release of this solution, I haven't closely examined SAP Crystal Reports 53. I've only encountered it briefly, perhaps once or twice. However, I anticipate that it likely offers advanced features distinct from its predecessor. I believe there may be notable improvements and additions in the latest version, and I look forward to exploring them further."

"SAP Crystal Reports has some compatibility issues with third-party products."

"Maybe some Power BI-related features could be added, like dashboards or direct editing in reports."

"A real improvement would be a simpler system that allows users to play with the visualization without needing specialized skills and code."

"If at all possible, a little bit of improvement on the analytical side is needed."

"There could be improvements made to the analytics capabilities."

"The financing part needs improvement."

"It should offer better features for customization."

"There are restrictions in scheduling reports. For instance, we cannot send the entire Excel file reports via email within Tableau."

"We have products like Tableau, Power BI, Cognos, and QlikView in the data visualization segment. Compared to those, Tableau is quite costly."

"Tableau is difficult to scale because of the cost, which makes it difficult to scale."

"The cost of owning the solutions from Tableau is much higher compared to any other analytical solutions."

"The data processing in Tableau is pathetic compared to Qlik."

"If they could add global filters in the stories, more chart types, and default colours, it would help."

"We would like a report model, because currently there is no schema that we can create in the tool."

More Tableau cons

Pricing and Cost Advice

"We pay fifteen hundred dollars as licensing fee."

"This product costs a lot of money."

"The cost of licensing can be a significant factor to consider when upgrading or transitioning to a new version of SAP Crystal Reports. It's important to evaluate the benefits and features offered by the new version against the associated costs to ensure it aligns with your organization's needs and budget."

"SAP Crystal Reports is a very expensive solution."

"I feel that SAP Crystal Reports is a reasonably priced product."

"The company chose to purchase a creator license for me, which was $70. With that license, you can also be an administrator. We also have 20-25 extra licenses and they cost around $20-$35 each. Those are for normal users who will be viewing the dashboards. Those are monthly charges."

"The product's price is relatively inexpensive and manageable for enterprise-level companies."

"We always consider pricing when considering a new solution. We are a non-profit and price is a huge concern."

"The licensing model of Tableau has changed since we initially purchased it three years ago and it is more complicated, and I have found it to be more expensive. They have lost market shares to Microsoft BI. My company will probably change solutions this year because of the increased pricing model."

"Be careful with the Tableau Viewer's licenses, and stay with the right number of users."

"In general, if someone is new and wants to learn Tableau, it's around $70 per month."

"The price could be higher for the quality of software, so they revised the pricing in this version, and I agree with the price for top version. The top version costs about $70 per month, and the price is cheap for the quality."

"I'm using Tableau Public, which is free."

More Tableau pricing and cost advice

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Comparison Review

it_user6330

Product Manager at a retailer with 10,001+ employees

May 2, 2013

MicroStrategy vs. Tableau

After a recent presentation, several attendees asked me about the applications of Visual Insights and Tableau. Many companies are investing in both tools and are trying to figure out the right tool for specific applications Tableau has found its sweet-spot as an agile discovery tool that analysts…

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Computer Software Company

11%

Government

Manufacturing Company

Educational Organization

44%

Financial Services Firm

10%

Computer Software Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What needs improvement with SAP Crystal Reports?

Maybe some Power BI-related features could be added, like dashboards or direct editing in reports. We use query language to build reports; this area could be improved more.

See all answers

What is your primary use case for SAP Crystal Reports?

We use SAP Crystal Reports for reporting. We use it for financial reports like statements of accounts, trial balances, and other management reports, salary slips, and many other purposes.

See all answers

What do you like most about SAP Crystal Reports?

We use SAP Crystal Reports for operational reporting.

See all answers

Seeking lightweight open source BI software

It depends on the Data architecture and the complexity of your requirement. Some great tools in the market are Qlik Sense, Power BI, OBIEE, Tableau, etc. I have recently started using Cognos Enter...

See all answers

Tableau vs. Business Objects - Which is a better solution for visualization and analysis?

Both tools have their positives and negatives. First, I should mention that I am relatively new to Tableau. I have been working on and off Tableau for about a year, but getting to work on it consta...

See all answers

Which would you choose - Tableau or SAP Analytics Cloud?

Tableau is easy to set up and maintain. In about a day it is possible for the entire platform to be deployed for use. This relatively short amount of time can make all the difference for companies ...

See all answers

Comparisons

Microsoft Power BI vs SAP Crystal Reports

Compared 22% of the time

TIBCO Jaspersoft vs SAP Crystal Reports

Compared 20% of the time

IBM Cognos vs SAP Crystal Reports

Compared 10% of the time

Microsoft SQL Server Reporting Services vs SAP Crystal Reports

Compared 10% of the time

MicroStrategy vs SAP Crystal Reports

Compared 8% of the time

More SAP Crystal Reports Competitors

Microsoft Power BI vs Tableau

Compared 19% of the time

Domo vs Tableau

Compared 13% of the time

Amazon QuickSight vs Tableau

Compared 7% of the time

Databricks vs Tableau

Compared 6% of the time

SAP Analytics Cloud vs Tableau

Compared 5% of the time

More Tableau Competitors

Product Reports

Buyer's Guide

SAP Crystals

March 2025

Download SAP Crystal Reports product report

Buyer's Guide

Tableau

March 2025

Download Tableau product report

Also Known As

No data available

Tableau Desktop, Tableau Server, Tableau Online

Overview

Turn information from almost any data source into a sophisticated, interactive report with SAP Crystal Reports. This powerful, user-friendly application for small businesses and departments can help you deliver key insights to the right decision maker, at the right time, in the right format.

Click here for a free trial

SAP

Tableau is a tool for data visualization and business intelligence that allows businesses to report insights through easy-to-use, customizable visualizations and dashboards. Tableau makes it exceedingly simple for its customers to organize, manage, visualize, and comprehend data. It enables users to dig deep into the data so that they can see patterns and gain meaningful insights.

Make data-driven decisions with confidence thanks to Tableau’s assistance in providing faster answers to queries, solving harder problems more easily, and offering new insights more frequently. Tableau integrates directly to hundreds of data sources, both in the cloud and on premises, making it simpler to begin research. People of various skill levels can quickly find actionable information using Tableau’s natural language queries, interactive dashboards, and drag-and-drop capabilities. By quickly creating strong calculations, adding trend lines to examine statistical summaries, or clustering data to identify relationships, users can ask more in-depth inquiries.

Tableau has many valuable key features:

Tableau dashboards provide a complete view of your data through visualizations, visual objects, text, and more.
Tableau provides convenient, real-time options to collaborate with other users and instantly share data in the form of visualizations, sheets, and dashboards.
Tableau ensures connectivity to both live data sources and data extraction from external data sources as in-memory data. This gives users the flexibility to use data from more than one source without any restrictions.
Tableau gives many data source option, ranging from spreadsheets, big data, on-premise files, relational databases, non-relational databases, data warehouses, and big data, to on-cloud data.
Tableau has a lot of pre-installed information on maps, such as cities, postal codes, and administrative boundaries.
Tableau has a foolproof security system based on authentication and permission systems for data connections and user access. Tableau also gives you the freedom to integrate with other security protocols.

Tableau stands out among its competitors for a number of reasons. Some of these include its fast data access, easy creation of visualizations, and its stability. PeerSpot users take note of the advantages of these features in their reviews:

Romil S., Deputy General Manager of IT at Nayara Energy, notes, "Its visualizations are good, and its features make the development process a little less time-consuming. It has an in-memory extract feature that allows us to extract data and keep it on the server, and then our users can use it quickly.

Ariful M., Consulting Practice Partner of Data, Analytics & AI at FH, writes, “Tableau is very flexible and easy to learn. It has drag-and-drop function analytics, and its design is very good.”

Salesforce

Sample Customers

City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP

Accenture, Adobe, Amazon.com, Bank of America, Charles Schwab Corp, Citigroup, Coca-Cola Company, Cornell University, Dell, Deloitte, Duke University, eBay, Exxon Mobil, Fannie Mae, Ferrari, French Red Cross, Goldman Sachs, Google, Government of Canada, HP, Intel, Johns Hopkins Hospital, Macy's, Merck, The New York Times, PayPal, Pfizer, US Army, US Air Force, Skype, and Walmart.

Buyer's Guide

SAP Crystals vs. Tableau

March 2025

Free Report: SAP Crystal Reports vs. Tableau

Find out what your peers are saying about SAP Crystal Reports vs. Tableau and other solutions. Updated: March 2025.

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